My Samsung curve TV kept rebooting. I called everywhere in Colorado Springs and nobody wanted to fix it. I don’t know why but it seemed like they didn’t want my business. Kelly’s took my TV and simply got’em fixed. Thank you.
Im very happy with this TV repair shop. They were fast, efficient, and very professional. Highly recommended.
I, first want to say that Andre was very kind and very professional. I brought my TV for him to fix on Friday and I told him that my husband was going to have surgery on Monday and I really needed the TV fixed by then. He said I will see what I can do. He called me the next day before the time he estimated with what was wrong and how much it cost to fix it. I was very happy with the price and the quality of work he did. He then called 3 hours later and said that he was able to get it fixed for us today and was genuinely concerned for my husband and wanted him to have the TV fixed before he came home from his surgery. I appreciate all his hard work and compassion to get our TV fixed fast. I highly recommend his business to everyone that needs there TV fixed.
I live in Hawaii and Kelley’s was the only repair that could fix my 30 year old Oldsmobile trofeo information center. They were very professional and knowledgeable. I would recommend them to anyone and everyone.
I took my 65 inch flat screen in on a Friday mid afternoon for repairs and it was done same day. Prices were very reasonable and cheaper then a new tv. Tv works great!
Fantastic customer service, I can not day enough about how we where treated. Nice little shop super knowledgeable guys. They got us in and out very fast, way cheaper than buying a new t.v
Andre called the next day, as promised, with a reasonable estimate, and my TV was ready the very next day. My 14 kt. gold bracelet fell off my wrist in the shop, unbeknownst to me. Andre called me on my way home to tell me he had found a gold bracelet. I could not be more impressed with Andres service, integrity and his kindness to me.Wayne Gage
Great work at a fair price. Dont throw your tv away when your kid throws a Wii remote through it, get it repaired for a fraction of the cost of a new one.
Had a TV stop working after what I thought was a power surge (turned out TV and bad surge protector were to blame) and with it being such a nice TV, I didnt want to replace it. Was able to bring in TV and get it repaired within 2 weeks (would have taken less than a week but a part was in bad shape and had to be re ordered). Communication was solid and its like brand new now and costs were kept low. I hope it wont break again but it if does, Im calling Kelly TV Repair.
Easy and affordable ... He did a good job. It took a week or so to get the parts in, but what can you do? Very competent and reliable. No complaints.
Very pleased with the quick response and repair of our Sony Television.
Kellys tv repair was great when it came to my TV. They were super quick about getting back to me and super quick when it came to getting my TV back. Definitely will go back if I need to. Dont listen to the bad reviews I promise you those are just the competition that wants to tear this place down. Do not listen to them. Overall I was very happy with the service and quick turn around.
I had a great experience with Kellys TV. My TCL 65 in TV lost picture so I took it to them. They diagnosed the issue that day and had an estimate for repair for me by that afternoon. They repaired the TV the next day and I picked it up the next morning. They were very professional and the prices were good as well. Ill be a return customer for sure.
Andre is very nice to work with and always dependable. He goes the extra mile that say Best Buy or the other chain stores don’t. Hid customer service is bar none..,
Got it repaired in a timely manner. Thanks.
Kellys TV repair is my only place of choice for any repair needs. Very friendly, communication on point, Reasonable prices and prompt repairs. I higly recommend Kellys TV repair. You will not be disappointed!!
24 hr turnaround fixing sound problem with TV and a fair price.
I HIGHLY RECOMMEND KELLYS TV REPAIR FOR ALL YOUR ELECTRONIC REPAIR NEEDS!!! 2 LARGE TV REPAIRS LATER AND I AM A VERY SATISFIED CUSTOMER!!!Yup he did it again!!! Last year my 60 Seiki LED light strips went out after calling several repair shops I decided to go with Kellys TV Repair and I am so glad I did. He had my tv back better than new quickly and for very reasonable price. Fast forward year or so later and my moms 70 Vizio had the same problem. Naturally I called Kellys again. This time I didnt have my SUV to deliver the TV for repairs so Kellys came and picked it up the very next morning from when I called. Then he says, So you want it back today? I was shocked as I expected my mom to have to go a week at least without her TV. I told him no tomorrow is fine and not to break his back. He delivered my moms tv back to her house before he even opened his shop for the day. I HIGHLY RECOMMEND KELLYS TV REPAIR FOR ALL YOUR ELECTRONIC REPAIR NEEDS!!!
I had a great experience! The interaction was professional, helpful, and the prices were reasonable. I will definitely return to Kelly’s TV the next time I need something serviced. A job well done.
Honest pricing. Great service. My 65-in TCL Roku smart TV from Costco randomly stopped working one day. I took it to Kellys and they identified the problem - power module failure - and fixed it quickly. TV works great now! Whats even better is my credit card extended warranty paid for the whole thing! Be sure to check it out and use Kellys!
Wonderful service and professionalism!!! I will recommend Kellys TV repair to everyone I know!!!
I called Kelly’s tv repair and talked to Andre about my broken tv, he said he could do a diagnosis and estimate shortly after I brought it in.When I informed him I live two hours away from his shop he asked for the information off of the tv so he could order all the parts for a possible repair based on my description of the problem, so the tv could be repaired while I was in town.I took it to Andre’s shop a few days later and dropped it off.Within 20min he called and had diagnosed it and had an estimate ready! Very reasonable too!I agreed to have him repair it and two hours later he texted me an said it was repaired!Wow, very fast,accurate, and professional service!If I ever need a tv repaired again I will be taking it to Andre at Kelly’s tv repair!Thank you!
This place was amazing to us. I highly recommend going to them if you need anything fixed on your TV. Andre was so friendly and very knowledgeable about what needed to be done. Our TV just quit working and wouldn’t turn on. Andre got it fixed in a timely fashion and at a great price. Definitely will be using this place in the future.
One of the drivers is very horrible on the road.Edit:After seeing the owners response, its good to know the level of professionalism you can expect from the leadership of this company. I hope it helps others make an educated decision on working with this business.Edit 2:Looks like they have removed their response. Irresponsible drivers ✓ Lack of professionalism ✓ Wont stand behind what they say ✓Owners original response:Hi Josh I dont understand WHY you left a review so poor towards our business When we have NEVER, NEVER had business with you, you dont even exist in our files record base but anyways I hope you have a good day and your mood improves.Edit 3:The owner really cant make up their mind on whether or not to leave a response. Call them out on anything and its time to switch around. Just stand up for something and stop being a menace.
Really helpful place!
Highly recommend. Really nice guy. Very friendly and knowledgeable. Timely repair. Good price. Saved us from buying a new TV...👍
So happy we brought our TV here for repair. Andre provided professional service & great customer service. Great price. Will be recommending to others.
So happy we brought our TV here for repair. Andre provided professional service & great customer service. Great price. Will be recommending to others.
Very professional and responsive to my TV issue. Although it was beyond repair, they were quick and the price was right. I would use their services again.
I took in my UHDTV and they fixed it right! Way cheaper than having to get a new one! Friendly service and full of answers!
A compete and total scam. Do not pay this con artist a $75 fee. Our company came to this man for a TV repair. He told us he would get back to us on friday (the next day) and he didnt. He also said if we didnt hear from him on Friday, we would hear back from him on Monday (he still did not get back to us). We then called his phone (which is his personal phone and not a work phone) and he did not answer. We called him again and he did not answer. He had blocked our number because for some reason he doesnt like unknown numbers calling him. we believe he saw our call didnt automatically recognize the number and therefore blocked it even though we provided our contact information in a sheet to him. A BIG RED FLAG is when someone is blocking numbers, avoiding phone calls, and not keeping deadlines!When we emailed him to tell him he had not reached back out to us, he sent us the following below.He is extremely unprofessional and unreliable and we implore you NOT to use his service.
They fix my blue screen t.v an made it new again if I ever need a t.v fix this is the place to take it to.
Unfortunately my issue was unrepairable however I can confirm that the kind gentleman running this place definitely took good care and attention and put way more thought into at least trying to repair my situation than any of the official Samsung repairman ever did that they sent out Even though my situation was not able to be fixed Kellys TV repair graciously recycled my television for me for free and And had the city come and pick it up I know in the future this is definitely the place I would be bringing any TV or electronic that is in any means repairable unfortunately it seems like a lot of these supermodern TVs are designed to not be repairable in some ways because they really want you to buy a brand new one
Andre was great to work with in getting my Samsung 60 TV up and running again. Price is competitive. When I arrived to drop-off for diagnosis, I noticed a lot of other TVs in the area looking to be repaired. My immediate thought was this was a popular place to get repairs - a good thing. While waiting to get my invoice typed up, Andre received a call for an update on a TV under repair - he has the replacement part was not able to get to it just yet. My next thought was, uh-oh, my TV may be here awhile for repairs. As busy as it was, he was able to get it diagnosed and back to me within a week. Thanks, Andre - will definitely be keeping you in mind for future business!
Recently my flat screen went out and wouldn’t turn on. They were able to repair it quickly and for much less than a new TV would’ve cost me. The service was top-notch location was easy to get to and working with them was very easy and fast will recommend to anyone! Thanks again!
Outstanding Customer Service!!!!! This had to be one of the best if not the best customer service experiences Ive ever had. Andre worked with my schedule and fix all of our TVs within 24 hours of the lightning strike. Since the repairs, Ive been passing along his info to friends if they need TV service.
Andre is amazing and has helped us several times to get our projector set. :)
We were VERY pleased with the quickness of the repair. Fast friendly service! Kellys will be our go to place from now on! Thank You!!
Professional, prompt, excellent and affordable service. Replaced main boards on 2 TVs that were the victims of lightning strike. Fast and reliable. Highly recommend!
Great experience, very friendly, fairly quick turn around and he fixed my TV cheaper than I was expecting. Highly recommend!
Andre was incredibly helpful. He tried to trouble shoot over the phone and then helped me save money by bringing my TV in and fixed it quickly. He was considerate and offered remarkable service.
9-15-17:So, I just got my 50inch television back from Kellys TV Repair. I LOVED THE SERVICE! The staff is very kind and friendly. I took my TV on Wednesday and got it back Friday, right before the weekend!!! I am so happy with the whole experience, I have a TV to watch again! Thanks Kellys!!! Recommending to everyone that asks or needs their TV repaired in the Colorado Springs Area. If you are military, its worth it to take the TV to the shop yourself, and you save money by doing so!😉
Last Monday, I ruined my TV while trying to move it. Andre from Kellys TV Repair went above and beyond to assist me. He reviewed the photos I sent to him, gave me his honest opinion, which saved me from incurring unnecessary expenses. I needed to replace the TV, and he helped me to decide which brand to look at, and the best place to buy it. Then, he offered to come to my home, retrieve the TV from my car, set it up, and do all of the device connections and the programming! And he did this all for me the same day. He is professional, patient, kind, and knowledgeable, and I could not have been treated any better. I will always request him for anything to do with TVs and have already recommended him to friends and co-workers. I thank you Andre with all my heart! You are a jewel!Sincerely,Patty Wesson
Andre was great to work with!
Just got back my 47 LG TV today from Kellys TV Repair. Ive had the TV for several years and dont want to part with it. Kellys is the only place I go for such work. They didnt even charge me for the latest repair! It was a completely different issue from the last repair but they still did it for free! They are the best!Cheers!!!
Andre was awesome! Very professional and knew right away what the problem was on my TV. Even though the TV was 14 years old, he had the part and came out to my house and fixed it same day! Very reasonable and will definite call him again!
Awesome customer service!! We got a new TV and called Kellys TV repair to set up the programming. Andre was very helpful and totally understood all about new smart TVs activation. Andre was able to help us very quickly, same day. We will call Andre at Kellys TV for all our tv repair, set up and tv technical needs. Highly recommended!
We have an 18 year old large screen tv that we love, and have needed Kellys service twice. Both times he fixed it and made it better than before. We think this company is the best!
He did a great job in the time he said he would!
GREAT SERVICE! I came in from out of town, the man was really friendly and professional. it isnt too often i feel the need to write a review, but this business takes the cake!if youre looking for good quality work at a reasonable price and time frame. this place is a sure bet! I now know where i will take my next electronic device should i need too.two thumbs up!
Very pleasant experience, very courteous. Quick and timely work. Affordable and reasonable prices. Highly recommend using Andre and his shop. Hes professional. And very knowledgeable. Will go to him with all my repair needs from now on.
Never disappointed, thank you
Andre came to our home in Black Forest On Time, with all the parts needed. Fixed the TV within the time he estimated and the total bill was what he said it would be. He was professional and courteous and saved us thousands on buying a new TV, the furniture to house it and the fee to haul this old TV away. We are very happy and recommend Kellys TV to anyone. Thanks you for this great service.
I spent a real pretty penny on my Samsung 6500 UHD 4K curved TV. I was skeptical on who I would bring it to because I barely trusted myself with picking it up. I brought it to Kelly, and Im glad I did. I thought I could fix it at first, but there are so many different things that could go wrong when following a youtube channel... Are you going to bake your own cake for your wedding?? or are you going to have a professional do it. All else aside my TV has been up over a week and working like it did Day 1. I would recommend Kelly to anyone who wants quality service and a quality product. A1
Andre is awesome!! He called me when the part came in and fixed it the same day. Definitely the guy to go to for TV repair.
Kellys is the BEST!!!!!! The price is fair and reasonable. From now on Kellys has my business. I am definitely going to tell everyone I know to try them before giving up on their television. THANK YOU AO MUCH!!!!!
Called yesterday about my Samsung TV which hasnt worked in about 6 months. They came to my house and fixed it within 15 minutes, first thing this morning! Very polite, very professional, and we are very happy to have our TV back!
A friend of mine referred me to Kellys TV Repair. I have a 65LG OLED TV (OLED65W7P) that would not get a picture anymore after lightning struck in to my house, I was given a estimate to diagnose the problem and how much it would be to repair and repair was reasonable and came with a warranty. Andre helped me take my TV out of my van and even delivered it to my house after the repairs. It only took a week to get my TV back and Im very pleased with the repair and service, Cost was VERY reasonable. Nice professional personal and clean place Highly recommend! :) It was a very pleasant experience.
Very honest about the process and cost of fixing tv ..sometimes is better to just buy a new one .. thanks
Fixed what another business said couldnt be fixed! Awesome service! My go to TV/electronics repair shop. Definitely would and will refer to my friends and family!
Great service, honest TV repairs and execellant communication. Pricing is very fair and they put customers first.
I called Kellys TV repair after losing my TV and internet modem to a lighting storm. I called and got a price to have the TV diagnosed. I thought the price was fair so I brought it in. They called me a few days later and said it needed the main circuit board and gave me a price for the repair, again I felt they were being very honest and fair, so I agreed. Approximately a week later I got a phone call saying the TV was ready for pick up. I am very happy with the TV it works great, I would highly recommend Kellys TV repair. I will use them for any future repairs.
Kellys TV Repair is diamond in the rough. A small shop that I drove past a hundred times and didnt know it was there. But now that they fixed my 70 tv for me Ill never go anywhere else. Not only were the prices very fair, but they did very good work in a timely manner. I dropped my tv off on Thursday and I picked it up the next day. I would recommend Kellys to anybody. The customer service was outstanding very polite and knowledgeable. Thanks again for fixing my tv!!! See You next time
Andre & his staff are WONDERFUL!! Kept me informed throughout the ENTIRE process, he picked up my TV from my home and fixed my 65 Samsung TV to where it is in perfect condition again!! Not many businesses fix TVs anymore, but they do, and do a GREAT job! Thanks a bunch! 😀
When our TV was struck by lightning last year we thought that it was rendered permanently damaged and thus bound for the endless heap of throw away things in our society. I am so glad I took the time to seek out TV Repair and thankfully came in touch with Andre from Kellys Tv Repair. He is a very conscientious and trustworthy person with a great talent in electronics. He repaired our TV, and we are happy to have found a local person we can support and in turn does his part in reducing throw away products.Thank you Andre! We are recommending you to many others.
Kellys did a great job fixing my 65 Samsung Plasma. They picked up the TV on Tuesday and had it fixed and dropped back off at my place on Thursday!!! Outstanding job!!!! These guys rock!!!!
Awesome place
Not impressed. I understand there will be different fees for any type of service, but these guys have fees for everything! Sure enough, I called another television repair that came out and fixed my tv at half the cost....and without making me pay a fee because it was Thursday instead of Friday....
TRUSTWORTHY & VERY FAIR! I wish more businesses were like Kellys TV Repair. I plan on getting all my TVs from him. Thank you!
Andreas was able to fix my tv when no one was able to with great and fast service and a great price thanks Andreas.
Great job thanks sir for your help and your service!!!!
Very polite and professional service. I will be bringing more of my appliance here for servicing.
Fair prices and kept informed during repair process. Thorough troubleshooting and solid repair job.
Hired through DirecTV protection plan. Very courteous, knowledgeable, great service. Highly recommend.
Great service. I got my tv repaired fast and my tv was returned same day. Id highly recommend them to anyone.
I was really surprised with the service the prices where really well as well. Compared to other prices. He was here at my home he made a service call the next day after I called to the store and my tv got fixed quick and in home I highly recommend using Kellys tv repair. I will be coming back in the future if any thing else stops working thank you so much
I cant thank you enough for the wonderful job you did fixing my tv. Not only was it done quickly, it was truly reasonable as well. You saved me from having to buy a new tv.....I have already started recommending you to my friends and family!!! Thank you again!!!
I pulled in to get my TV repaired and seen a handful of homeless just conversating on the sidewalk I felt bad just gave them my broke TV and I went to best buy and got I new one. I should have given one star that garbage just brings the atmosphere down get,sweep the dirt off the sidewalk.
This is the place to go to! They fixed my 60” Samsung tv in 1 day!! I wish I would have went to these guys earlier this year instead of contemplating buying a 4K tv. The guy in there is extremely knowledgeable and will not BS you at all. There is a 70 dollar diagnostic fee that is not refundable BUT it counts towards the entire fix price. I recommend this to anyone who has a broken tv no matter what the brand! Just go here!
Very helpful and fast turn around. Takes care of the customer. Great customer service. Highly recommend.
The HDMI ports stopped working on my UHD 4K Samsung TV. Kellys TV Repair was able to diagnose the issue and have my tv up and running in less then a week. Smart guy, reliable and quick service. Highly recommend them to any one in the area.
This is the place to repair your TV in the Springs, they will take good care of you.
This place is awesome good prices and service love Kellys good job you guys keep up the good work
It started out with a little bid of communication problems and that can happened in now days and cell phones. But once I spoke to Andre himself he was out at my house in no time. Picked up the TV for repair and when I asked him if he could move the other TV from my br to the lv he said I bring it back tomorrow and he did. Very pleasant and professional man. Can recommend him to anyone who asked.Thank you Andre.
This place is great....I was told I would get the tv back today and then I was called back to say my warranty company was taking to long and were being difficult on things and they said I wouldnt get my tv until tomorrow. But then called back said they got everything they needed from the warranty place and they would get it done tonight...they stayed late after they closed to get the tv back to me... The tv is working amazing and he also gave me some tips on how to prevent the same thing happening again. Grade A customer service..Andrew B.
I hate to judge a place solely on their customer service but the lady I spoke with this morning August 14, 2017 was extremely rude. From her heavy sighs when I asked a question, to her unwelcoming tone. Ivery been doing business with you for over 10 years, and television repair service has been great. Unfortunately I have to change my last review to a 2 star all because of an unprofessional experience concerning a phone call. I expressed to the lady on the phone that I was speaking loud because I have strept throat and Ive lost my voice, and the attitude she got with me because she assumed I had an attitude with her after the uncalled for heavy sighs was beyond unprofessional. Sad to say after I get the information I requested youve completely lost my business.Customer service is the end all when it comes to business. If you business is judged on that factor you can or will lose business because of simply interaction. In every business there are choices, when it comes down to it hoe you perform, and how you treat people will always be #1 in my book!
65 Samsung TV no picture. Kellys TV did a outstanding job working with my warranty co and fixing my TV. Great customer service keep up the good work.
I called Kellys TV Repair after our plasma panasonic TV did a LOUD pop and stopped working, only flashing a red light. Andre picked up our TV, repaired it and delivered it back all on the same day that I called. He was very professional and we will definitely use them again.
I called and spoke to Andre about my 9 year old 73 Mitsubishi DLP tv that had a smoke detector fall and hit the back of it. From what I had read on the internet it looked like the light tunnel needed to be adjusted but I took a picture and sent it to him. He said it seemed to him like it could be the DLP chip and said he had one in stock he would bring with him but if it was the chip it would be an additional $300. He arrived on time and quickly disassembled the light engine and inspected the light tunnel finding that the 9 year old glue was no longer holding the mirror in place. He could have told me the chip was bad, but he was honest and fixed the problem quickly and correctly, sticking to his original estimate. He also thoroughly cleaned all of the very dusty interior so as to prevent future problems. I am thrilled to have my TV back to its original glory and to have found an honest, trustworthy repairman in case something else goes wrong in the future. I highly recommend Kellys TV Repair.
Very nice group of people that took care of my tv and returned it working properly. Thanks!
Great turn around time.
Well, Im writing this review because Ive had the misfortune of having three of my Tvs go down for different reasons and Directv sent this company/local repair shop to my home to evaluate the issue and repair them if possible.. Someone from his shop calls within an hour of my hanging up with Directv. They confirm the issue and respond to on each occasion, Yes three different times for separate issues over 18 months. Each time the service technician diagnose the problem and then ordered what turned out to be the correct parts and my 64in Plasma and 40in LCD where repaired the first time around, NO guessing. I am very HAPPY AND SATISFIED with the out come. They seem to be more than Qualified and Know there Tvs. Id Strongly Recommend this company and the Directv repair program if you own electronics..
They know their stuff and can fix pretty much any kind of electronic.
We have a Mitsubishi 65HD that started having lights or stars appear on the screen. At first, just a few, then hundreds. We call Mitsubishi and they set-up a repair using Kellys TV Repair LLC,telling us that the part would take about two weeks, and then it may take a nother two weeks for the repairman. I received a call from Andre from Kellys TV Repair the next day, saying he received the work order and that the part should be in 3-4 days, and he would call back when it arrived to schedule the repair. Three days later he called, and came out the next day (on a Saturday!) to make the repair, because Saturday worked for our schedule! He came out in the morning as promised, dressed professionally, and was very personable and cordial. He came in, and got right to work, taking time to explain to me what I could do to ensure longer life of the repair (cleaning out the dust ports, providing more ventilation, etc). He was quick, very kinowledgeable, and extremely polite.I give Kellys TV Repair LLC, and his service 5-stars!! I dont think there could have been anything that he could have done any better. I would highly recommend, and will definetly buy my next TV from (or have any needed repairs made by) Kellys TV Repair LLC. Superior service, fast and efficient.
A fair price for the quality of work that we got.
Guy wanted 75 dollars up front place was a mess what a joke
Great place for electonics repairs.
Awesome service, very satisfied!
Just about the last of its kind.