We are so pleased with the flagstone path that was installed by the crew. The trees planted are just right for our yard. The demolition crew and the installation crew were professional employees, neat and polite. I have no regrets using them for our backyard remodel.

I left a bad review a few weeks ago because of a terribly slow driver of one of their trucks. The owner begged and I took down the review. Unfortunately I was behind another one of their trucks today on 21st street, not accelerating as the first car in line then going 10 under and causing a backup of morning traffic when he didnt make 2 lights he should have made. Must be paid by the hour and it includes drive time? Personal Touch, PLEASE be good neighbors and drive with consideration for others who have places to be and would like to drive the speed limit.

This company is amazing. They are worlds apart from any other landscape company. My wife and I have very high standards and have had trouble with every landscaping company we have used in the past. This company has exceeded our expectations. Their staff works on your property like it was their own. They are very caring and knowledgeable.A real joy to work with. They have my property looking GREAT!

I have had the pleasure of working with Personal Touch for several years. Their work is professional and of high quality. I especially love the decorating services they offer at Christmas. Highly recommend Personal Touch.

We have had the pleasure of having our landscaping overseen and managed by Personal Touch for a number of years. We have watched them grow as a business and have appreciated all of their assistance through the (almost) seven years of professional care for our landscape needs. The staff is skilled in addressing issues often before we even discover the issues exist.The staff that comes to our home to extend care is very professional in every way... always attentive, very thoughtful and polite and even go out of their way to offer extra assistance if needed.The individuals heading up the different departments make phone calls and extra visits to make sure details are attended to, especially before any events we may have scheduled at our home.Even the snow plow team is incredibly attentive, assuring us of their emergency aid should we ever need it which is a huge assurance during these snowy & icy months of winter.Thank you, Personal Touch for your outstanding service! We are so glad we found you! The Paco Jordan Family

The entire team at Personal Touch is professional and a pleasure to work with.They completed a retaining wall, privacy fence, patio install, irrigation system and sod work for my home in Colorado Springs. Their attention to detail and breath of expertise is impressive. I also received several quotes on this large project and Personal Touch was both fair and transparent. Truly transformed my outdoor space!! -- Caitlin S.

We hired Personal Touch to design and plant a large perennial bed with natural stone steps. From the bidding to the actual work done, the process was smooth and professional. We couldn’t be happier with the final design. I can’t wait to come home at the end of the day and sit in my beautiful garden! Thank you Joanne and Bill!

Thanks to Personal Touch our yard doesn’t look like an overgrown jungle!They really know what they are doing and they get it done!The staff couldn’t be nicer. Really hard workers.We have been using Personal Touch for over 6 years and am still impressed!

I had a phenomenal customer service experience when I worked with Personal Touch. Austin Taylor was my sales representative; he came to my home, helped advise me on the materials and articulate a half-formed plan that I had, was very knowledgeable on the entire landscaping process, gave me extra literature on rock and stone options so that I could do my own research, and was incredibly responsive throughout the process. He had a quote in my inbox three business days after his initial consultation, and he phoned to follow up on specific details several times to ensure he had everything recorded correctly. I could not have asked to be handled any better than he did.If you’re planning on using Personal Touch, I highly recommend that you request Austin Taylor to be your sales rep.

Hired Personal Touch in February for a very large re-landscape of our backyard. They came in and finished the project on schedule for a June wedding. Challenging walls and created a incredible outdoor living space for us to enjoy for years to come. Would highly recommend Personal Touch landscaping.

Joanne has been taking care of my garden for many years-long before Personal Touch Gardening was born. I have always been very happy with their work and good ideas. And the personnel has always been very satisfactory.

Working with Personal Touch Landscaping was a great experience. The crews were efficient, accommodating and very friendly. The design and landscape exceeded my expectations, very creative work. I would highly recommend this company for any landscape projects.

They gave us exactly what we wanted. Good flow and still left room for me to add my own plants. I love how it looks and so do our neighbors.

Personal Touch has been working on our landscape for a year ~ updating and bringing it back to life! We are so pleased with how our landscape has been transformed! The crew is always polite, efficient and professional ~ we highly recommend Personal Touch ~

It is as simple as this: we had their sales associate out to give us a bid on some ornamental annual flower beds and boxes. He said he would have a quote in a week. It took him 3 weeks. His quote was $6900. He showed up 3 days later with a printed quote of $10,000. We asked him what was up and he couldnt answer. I wouldnt hire these people to mow my lawn. If you dont know how to live up to a quote then you wont be in business for very long.

In my opinion they are the top service company in Colorado Springs. They are professional, do quality work, complete on time and within budget. The finished product is amazing, I recommend them to anybody looking for high end results.

Joanne Goodner met with our Home Owners Association this summer (2014) and we asked for her recommendation on Landscaping our entry and common area. Our home owners and visitors drive past this entry area when entering our community. She provided us with a timely bid that was very competitive and the finished project looks great! We have received numerous compliments on how well it looks. Joanne kept us informed throughout the project and her crew worked diligently to keep the work area safe and secure until all of the work was completed.We would gladly recommend Personal Touch to our friends and neighbors.

In the summer of 2016, Personal Touch remodeled our back garden area with a retaining wall and lots of good soil. Three rocks graced the area. PT made my little herb garden a knoll. My straight angular path became a beautiful curve. We planted additional perennials and blended in the vegetables with the beautiful flowers. After PT left we spent hours in awe of a garden that is beautiful.Last January 2017, a huge tree fell in the back yard. The first people I thought about were Bill and Joanne at Personal Touch whom I knew would make things right with the world. And of course they did. My back yard is beautiful with points of interest and thriving trees.Personal Touch provided solid parameters for us to work in so we could be successful adding our own ideas. All Personal Touch employees have reached out to us both professionally and personally, teaching and guiding.The yard and garden are absolutely magnificent. Many people have seen PTs work and admire it. And we, the people who live with these spaces, are happy and content. How very lucky we are to have found Personal Touch.

Personal Touch did a great job designing and installing our backyard landscape and patio. They gave us some wonderful ideas for our bare backyard, and now we spend all our free time on our new patio - attentive, quality work. Will use them again.

We have used Personal Touch for 18 years. They pay attention to detail and have given us some great ideas to enhance our landscaping. They have done garden maintenance, landscaping, ponds, and coordinate the mowing and weed control too. They have created a yard we are proud of!

I could not be more pleased with everyone whom I have met and worked with at Personal Touch. They are all courteous and will consider anything you bring up and then they come up with a better plan! My landscaping has not looked so good since we moved into our house 4 years ago. The flowers and design of the perinneals they have planted set off the house beautifully.Thanks to JoAnn, Bill and Gabrielle ~~~~~ you’all are great!!!

This business was recommended to me. They promised to call me back as I needed to talk to the manager to schedule work to be done. Unfortunately, I never received a call back. As a customer I should not have to chase or wait days to receive a call back to have work done. If the front office are the eyes to how the business is run...wirh that said, I would not recommend this company.

Rebecca, Will and Andrew did a phenomenal job with regards to the fall clean up. Rebecca was very attentive to each and every plant, adding fertilizer, cleaning up the bark areas, wrapping wire around the rose bushes and stuffing them with leaves to keep them warm. she also took the time to dead head all of the flowering plants, this is something every other company I have used in the past had no idea what the term dead head meant. While Rebecca was tending to the plants, Will and Andrew very meticulously when around the year to clear out small dead branches, cleaned up all of the fallen leaves and even blew all the leaves from the deck. They moved patio furniture to make sure all the leaves were removed then put most of the furniture back in its place. They did forget to put the cushions back where they were put that was a 3 minute job I was happy to do. PT is rather pricey compared to other companies, but they did a wonderful job! I never felt like I needed to follow the gardeners around to make sure they did as I requested. There was no need to call them back to redo ANYTHING! I am pleased!The only reason why I did not give them 5 stars is because of the fee and the difficult process to understand what I was being charged for in the contract.

Fabulous from initial consultation to work completion, an excellent landscape design and execution team!

I have experienced some of the same complaints with Personal Touch. I had given them $20,000.00 up front and thought everything would run smoothly. There were many delays due to personal problems and issues with crew. Invoicing and itemization of costs was very scattered and confusing. Work that I have pre paid has still to be finished and my backyard has been left incomplete and littered with unused material. I later learned that much of the work has been done incorrectly...and some of this is due to it not being finished in the first place.I am very disappointed as I thought, in meeting Bill, that things would run smoothly. I have contacted him regarding the above issues and have not heard back...so I am contacting the Better Business Bureau.

Do not waste your time with this company. It took about 3 weeks to get an appt for a bid, and then, after the scheduled appt I was promised 1-2 weeks for the actual bid. Here we are 4 weeks later, and nothing but excuses about personnel issues, etc from Bill as to why it keeps getting delayed. Last week, he told me no later than Tues/Weds of this week, and here it is, Thursday. Now, they are reverting to no communications. Do not waste your time getting a bid from this company!

I called Personal Touch mid September 2018. The woman who answered the phone said I would need to speak to JoAnn, but she wasn’t in. She took my information and said “JoAnn” would call me back. I had not heard anything for three weeks, so I called back, the woman answering the phone said she would give the message to her again. I heard nothing again by the third week of October, so I called again. Same woman answered the phone, same conversation about no call back. I specifically said that maybe they were not interested in the work I needed to have done, since no call back (YA THINK??). I was assured they did, however, the owners, JoAnn being one of them, were going on vacation, so would not be able to contact me until they returned.I got a call from “JoAnn” on November 3. She left a message asking me to call her back. I did, no answer. I left a message, explaining the work I wanted done, very simple, basically a fall clean up and trimming. Never heard another word from her.Out of nowhere on November 27, “JoAnn” calls and says that she’s sorry she didn’t get back to me from my early November call. I told her I had been calling since mid September with no response. She said “they’ve been busy”. Nevertheless, I explained what I needed, a simple fall clean up and trim of my yard. She jumped right to cost, she then suggested that she come and take a look, so I agreed. She made the appointment for Thursday, November 29, 2:00pm.Today is November 29, it is now 3:20pm, “JoAnn” is a no show and no phone call.This fully exposes the Customer Service you can expect from this company. Thankfully, “JoAnn” not calling back all those times and now not showing up for the appointment time SHE made, makes me so glad I have not spent one dime with this company.Buyer beware..there are several negative reviews on this company!!

Dont waist your time. And money with this company the owner is very rude to her customers and employees and tell you what you want to here just to get your money and not return to finish the JOB .or call you back one star is one to many for this JOKE of a company 👎

They only posted one sign and sprayed where no weeds were growing. After months of service with no success in eliminating the weed problem they mention free resprays for unsuccessfully treated weeds, which was not mentioned initially. Not worth the time or money its taken for poor results. They were also short and unsympathetic on the phone after spraying planted flowers that were blooming.

Best landscaper in town!

Friendly, professional service.