Pro Tech is a RV business and they did a great job repairing the 5th wheel. They were very professional, friendly and quick. They laid out everything they were supposed to do and followed up with what they did. The invoice was provided in writing and backed it up. They will be my RV repair center going forward.Steve TuckerCastle Rock9/28/21
Pro Tech RV is everything good and then some. We had a problem with our travel trailer on the first day of a month-long trip. I called several RV dealerships and everyone was booked until December. One of the dealerships gave us Pro Tech’s number. From beginning to end it was a professional, efficient experience. Brennan was so very helpful. They got us in on an emergency basis. And the price was still extremely fair. They began the work on schedule and finished quickly.The repair tech was so pleasant and efficient. Brennan was excellent. Comfortable place to wait.Pro Tech did exactly what we needed, exactly on time, and at exactly the price they quoted.I would recommend this business without hesitation.
Justin and the ProTek team did a fantastic job with our camper repairs. We had significant damage from an accident that required both body and suspension repairs. As well, the team was very helpful with towing coordination and accommodating changing planned appointment times due to scheduling issues with the towing company and alignment with the insurance provider. Justin and team were extremely thorough in determining what repairs were needed related to the accident as well as additional recommendations for non-accident related repairs that should be done while they are working on the same components. Justin even recommended avoiding other non-related cosmetic fixes because it just wouldnt be worth the cost. Communication was top notch during the entire process and was very helpful with coordination with the insurance provider. The quality of the repair work was great. We have already recommended the ProTek team to our RV friends and will be coming back for future maintenance and any repairs. Highly recommend!
Justin was great! I needed a quick assessment of my RV frame with photos for the manufacturer and insurance company. After calling over 15 shops, all with more than a month wait for a quick assessment, ProTech was recommended to me. Justin squeezed me in the very next day!! The owner even came out and took a look for himself. Not sure they can always do that but it was incredible nonetheless. Thanks guys!!
Wow! Solo travel in a new to me RV with a house battery that had crashed. Unsure if it had run dry or what. On the road for 4 more weeks. They emailed me back at night, I stopped in and they showed my how to access the battery water level and checked the cells, half the cells were bad. Battery replaced and they taught me things I need to know about my RV! What amazing service. Thank you for making me feel safe!
Fast delivery and the exact part we ordered. What more is there?
I bought my first camper back in September of 2020. Took it on a trip and on the way back both my truck and camper got hit by a non insured driver. Not knowing any better I took my camper to the dealer I bought it from. Over the course of four months and a lot of back and forth with the dealership I had enough. I talked with the AWESOME staff at Pro Tech Rv about fixing my new not even registered yet camper. They said no problem bring it down on this date and we will assess the damages and get your parts ordered. Within 3 weeks they had all the parts. I dropped the camper off and 1 week later I picked it up and it looked as if it had never been in an accident. The staff kept me updated with parts, repairs and even a minor issue of not ordering a part on time to have me back my camper on the date we discussed. The fact that they kept me updated from day one and admitted to a minor screw up it didn’t bother me at all it would take a couple days longer than planned to get the camper back. Pro Tech Rv is hands down the only place I will take my camper for repairs or service. I would highly recommend everyone else to do the same!
From Brennan at the front desk to Justin coordinating the service we needed, along with many of the techs (Jared and Mitch,) we have been accommodated (for scheduling AND adding issues to the work order.) Pro Tech worked with us for over-winter storing so that our repairs could be taken care of when their schedule opened up. We have taken several RVs to them over recent years and use them for our current rig, too. We are able to, with confidence, recommend Pro Tech RV!
Brennan and Justin were prompt and accommodating in response to all of our rv needs. They were helpful and worked with us to come to an educated decision regarding our rig. When it was determined it was best to total the unit, Justin was willing to park the rig pending pick-up by the insurance company. Their rating is high and their schedule is booked -- there is a reason for this. They provide excellent service!
We recently had an accident with our fifth wheel. We came to ProTech for an estimate and needed help coordinating with the insurance company. Everyone was courteous and followed through with every request and change of plans. I appreciated their flexibility and candor around my situation. I strongly recommend them for your RV repair needs!
Justin and the team at Protech RV are amazing. We have had bodywork done several times with them and each time was a great experience. They are flexible honest and deliver on time. They have been very helpful and we trust them and would recommend them to all of our friends
The front desk schedules repairs taking into account the next trip that is scheduled. They plan to service the vehicle in advance of the trip with enough time that if they find further work, there is time to complete the repairs without impacting the trip. I ended up with an earlier trip and ProTech finished up all of the work on time. Thank you
Friendly, honest, finished the work way ahead of schedule. I usually see them working on large RVs, however they treated me and my little pop-up camper like I brought in a $100,000 Class A. Very impressed and I will be back.6-11-21 We continue to be wowed by this shop. One of the wall seams in our old pop-up split and I was pretty sure it was done for. Justin in the body shop had it back together and the other three corners reinforced and good to go. Once again in much less time than I thought and for a lot less money. Also had a minor furnace issue corrected free of charge. Thank you again Justin, Mitch and Brennan.
Justin and the team were very attentive to everything from the initial order thru install.They went above and beyond to make sure our RV was put in top condition ahead of the original scheduled completion date. I strongly recommend them for RV service and repair.
They were not able to help me with what I needed but they did refer me to a shop that could. Very nice lady but I talk to on the phone.
Great company quick professional service plan to keep them in out business family
Parts department took care of me at a good price and was friendly. Id go back.
Pro Tech is a very professionally run organization and there is probably nothing that can not tackle when it comes to RV’s and trailers. They definatley saved my trip trip across the country, when we encountered a mishap with our electric trailer jack.
Weve had our previous bumper pull trailer serviced at Pro Tech RV, and just recently took our brand new fifth wheel there for a hail damage insurance estimate. The people there have always been friendly, helpful, knowledgeable, professional, and easy to work with. Justin did a great job with our recent estimate, and Brennan has always gone the extra mile irrespective of my question or need. I highly recommend Pro Tech RV.
I have been a customer for a little over 5 years and have been satisfied with products that I have purchased. Often, they will provide more detailed and simplified instructions than what the manufacturer provides. All questions you may have are quickly and politely answered in as much depth as you want. I specifically like their detailed product reviews.Phil
Had severe hail damage to my 2018 Windsport RV, Protech RV fixed all damage in a month including windshield, (windshield took addition 7-10 days, nothing to do with Protech). Never are they a hassle and they are always polite and professional!
Pro Tech is the only RV stop we will make for repairs or services. We have been customers multiple times and recommend them over anyone else in the Springs or elsewhere. When I call they get me in almost immediately and are ALWAYS much more affordable. Other places we call always have a 2-3 week wait before even getting us in. Brennan remembers our RV every time, and is excellent at communicating with us. Great job and thanks to everyone at Pro Tech!
Pro Tech is a team of highly trained talented individuals. Josh has a great vision and has installed the very capable Brennan to keep the ship running smoothly. Pro Tech can help any troubled RV get back on the road again.
I needed some basic maintenance and some suspension work done. Pro Tech did a great job, fast, and right at the price they promised. Now I love my RV (camping trailer) even more than I did before. Thanks! Very happy camper here, and wife, and daughter, too !!!!!
Those people did a fantastic job. I am very happy with the results. Dont have pics due to being in storage.
The staff we worked with were spot on! Very professional and quick to respond to our questions. The folks in the back took their time to help get us hooked up even though they were very busy. Special kudos to Justin for keeping me informed every step of the way! AWSOME staff!!
Pro Tech RV replaced the fresh water tank on my trailer and attached a fender. They were very courteous and communicative. They completed the work on time. Highly recommend.
Great staff, Great service, great parts. Just too expensive to shop here for all our needs.
We have used Pro Tech for years and they have always given us excellent care for our RVs. Have used them for everything from remodel to winterization and just recently they replaced our back up camera and replaced our tow hitch.
I needed a new front cap on my Coachman Freedom Express due to water damage. Brennan was very helpful providing an estimate and a timeframe for the repairs.I am extremely satisfied with the finished results. It looks better than it did when it was new. The workmanship was excellent. I have no doubt it will last for years. The graphic was exceptional. Thanks again for a job well done.
I have been to Pro Tech RV 3 times to get work done to my 5th wheel and have always come away more than satisfied. Great customer service and the techs know what they are doing. I recommend them to my friends every chance i get. I wont go anywhere else
Stopped in here yesterday in hopes they maybe able to help me after going to 10 different places with no luck. Guess what they did help and they got rhe correct part. Great customer service and great pricing. Would highly recommend them.
For over 25 years weve been looking for a dependable, respectable RV shop in Colorado Springs... we just found them! There is NO REASON to go anywhere other than Pro Tech RV. They got our broken down rig in the shop within a day, and we were back on the road on our schedule. Big Thanks to Brennan, Justin, and the entire team!
We needed a brake controller installed in our vehicle and Pro Tech RV was terrific. They were knowledgeable, professional, and took the time to explain things to us since we are new to towing campers. Thank you!
To date, ProTech has performed approximately $22,000 worth of upgrades, repairs and body work on our coach. The entire staff is professional, knowledgeable and most of all kept us informed of their progress on the work and advised of any other problems they have come across. Brennan, Mitch, Justin and the rest of the crew have been an immense help getting us ready for our RV adventure.Rick & Karen Wiest
Brennan and the staff at Pro Tech are extremely helpful and get things done in a timely manner. We are from Florida and are in the Colorado Springs area every year. They always make sure to take care of us! We will be back.
Pro Tech RV is by far the best RV repair shop in Colorado. The staff is not only very congenial but they are very accurate and extremely timely. The shop is run by Brennan and her attention to detail is outstanding. I had over $35k in body work, repairs and accessories added in a job that should have taken a month to do, IT WAS AWESOMELY DONE IN TWO WEEKS🤯🤯. I will go nowhere else. Military friendly, full time glamping friendly. ♥️
Coach wash poorly done $98 discounted to $70 due to poor quality. Oil was two quarts low after oil change. No sign the zerk fittings had been lubed as promised. Very expensive can only hope the appliances were indeed serviced as promised. Front desk super nice, but overall for the $600 spent not feeling good about it probably would choose another store next time.
We needed our Explorer equipped for towing - base plate, electrical, breaking etc. In spite of us missing some parts and some parts needed to be modified, Richard at Pro Tech just made it happen. Very professional and conscientious.We will be back when we need work done on our RV and we highly recommend Pro TechFive months later and in a bind....Had some electrical issues on the Ford and was leaving for CT in less than 24 hours. Again, Richard and Brennan made it happen. It was all fixed in less than half an hour. Impressive. I will be back.
ProTech has been awesome. They are patient with my stupid questions and do a good job of helping me understand what all needs to be done to keep my RV running. Brennan who is the customer service manager, rocks - she is always there and is very helpful.
Pro Tech was able to complete our repairs in a timely and efficient manner. Along with providing us the reassurance that our trailer was in excellent shape.
Who do you trust w/ your $400,000+ home on wheels? The people at Pro Tech RV (Colorado Springs, CO) -- Brennan, Kelly, Justin, Josh and all the other competent, dedicated (to customer service) people there!These folks have taken care of issues/problems ranging from kitchen drawer not latching, day/nite shades not working (unusable); keyless entry not working; and the latest: (1) a structural factory defect (they worked directly w/ Tiffin MHs regarding the remedy; (2) a full body hail damage repair and paint job (a $40,000 fix). They worked w/ the insurance company w/ knowledgeable professionalism in our best interests.Whenever/whatever they do they make certain it is to our satisfaction. They explain what they are going to do and how it will be done.Their customer service is truly high quality, meeting and exceeding customer expectations. They do what they say theyll do!Our MH looks like factory -- including the design and graphics!!Lionel & Yvonne
Awesome service, had exactly what I needed and cheaper than camping world for sure! Also a hell of a lot nicer
We were new to Rv full-time living our second day in our RV our sewage tank stopped draining and backed up. we tried everything and nothing worked we called and they came out and worked Relentlessly into the late night To try to get it unclogged, the Tech soon found out that the pipe that goes from the toilet to the tank was too long and was not allowing papers to go into the tank so it was really clogged. The factory that built our RV had not done it correctly. It was a extremely amazing experience to have somebody who was not only professional and knowledgeable but also did not take advantage of use and are lack of knowledge the prices were fair and the service was beyond five stars. I will never use anyone else!
We stopped for propane but the stairs on our Class A werent going out when I opened the door. Ryen crawled under and found a loose ground wire that fixed them. He also lubed them up. We paid for the propane and asked what we owed for the repair. They said nothing. We tipped Ryen for his time. He didnt want to take it and was super sweet about it. What a great place for repairs. Highly recommend!
First class all the way!
We purchased our newest RV from Camping World, so we kept taking it back to them for the warranty fixes. But they are so terrible! Pro Tech is awesome! Always friendly, they keep you updated on your unit if a part needs to be ordered or there is an unforeseen complication, and they fix it right the first time! They go above and beyond to do a good job. So far, they have cleaned up any mess they’ve made, which makes me happy!
They have gained my trust and will be our new facility to maintain and repair our Unit if needed. There honesty and free inspection have helped us tremendously. Also what another shop had repaired and the repairs failed, Pro-tech contacted the manufacturer to see how to properly fix an obvious design flaw/function
We were camping in the area and had my propane regulator and trailer jack break on the first night. They helped fix it on the fly, provided expertise, and even let me borrow tools to replace the parts.
Wont return. They underfilled propane and charged us for a full tank. 3.7 doesnt fill a 4.6 tank. The people filling need to focus on a proper fill, and safety. (worker didnt use gloves while handling equipment) chatting with customers during the fill probably distracted him.
Omg!!!! This place is AWESOME!!!! They completely bailed me out of a bad situation with my electrical system. 5 stars is not enough stars!!! Quality work, very fast, and great price!!! I can’t say enough good things about them!!! Thank you so much Pro Tech!!!
Great job! ... As always! Thank you for the quick turn around on the short notice need, though I know that can’t be done all the time. Thank you!
Visited ProTech RV today to adjust my Equalizer hitch to my new truck. They were fast and efficient in the work. I was in and out in less than 45 minutes.
These folks were absolutely amazing. Big thanks to Mitch for going above and beyond and fixing my truck AND trailer as well as Brennen for getting us on the books asap. They even went and picked up a part for me at Ford and got it all hooked up. With service like that, it is no wonder they have great reviews. All I can say is thank you!
ProTech installed my Bigfoot leveling jacks and got me an even better deal on the parts than displayed on the Bigfoot website. Richard did an excellent clean install job all around. They work perfectly, and its SO nice to push a button and have no worries. Thanks ProTech!
I went there because of what I hoped would be a simple repair on toilet in my Rv 2017 Thor Freedom Elite. One can never tell because as a single woman going to a repair shop ... well I could be taken to the cleaners. Not only did they fix my problem with no charge but offered to give me a free 10 point overall inspection as well. After having two different people refer me to them I thought I’d give them a try. Very happy I went there and will recommend to everyone how honest and efficient this business is. Mitch went Above and Beyond directing me thru my other concerns too!!Teri B
Brennan, and her staff, were outstanding! Fantastic and prompt service along with professionalism are just a few words to describe my experience at Pro Tech RV. I will recommend them to all my friends.
Got my rv propane filled here. They were busy but got to me right away. We were in and out in no time.
This was SUCH a helpful experience. Being new to RVing, they have high quality service and been SO helpful in an emergency. You can trust them!
Long trip across country from California and RV door hatch broke. Pro Tec worked me in their schedule and assessed the problem and ordered a replacement door hatch immediately for arrival next day. Replaced part and sent me driving on my cross country trip. Very professional. Thanks for the great service!!Andy H. Sonoma, CA
Pro Tech is my first choice when it comes to service on my travel trailer. The work is always done right, and on time. Highly recommended.
Great place did exactly what they said they would do and on time. Brennan and Josh were really helpful.
Pro Tech RV is great. They go the extra mile to get your camper ready. Had a few bad experiences at Camping World and wont go back. Had a recall on my camper, brought it to Camping World. Also asked them to replace the door strut. They charged me to look at the door strut and tell me they didnt have the part. Pro Tech charged me less for parts and labor to replace it then Camping World charged me to look at it. On another matter, Pro Tech employee stayed after hours to finish adjusting the hitch to a new vehicle so I could hit the road. Went to Camping World for a part and the parts guy wouldnt get off his arse to help me find a part while I was limping around the store with a bad foot. Im done with Camping World and glad I found Pro Tech RV.
Tried going to camper world because it was closer but it was a waste of time to say the least. This place had just what we needed for parts and had great customer service.
Good people, very knowledgeable, best service in business, check them out! You won’t be disappointed.
I just want to thank the team at Pro Tech RV for taking such good care of our motorhome! We are so glad we discovered Pro Tech RV as our go to place for all of our RV needs. Brennan, Richard and the whole team are great to work with. With thanks, Steve & Jacque
My experience with Pro Tec RV is they demonstrated integrity and completed work competently. They were forthright, friendly, and seemed to care about our situation each time we used them. I recommend them.
Always take my stuff to protec guys really care and backup their work great work guys
I Have a FIFTH WHEEL HITCHICKER 15 Years ago I started having my awning and brackets replaced.Since then Hot Water Heater; Furnace; Slide Outs; Levelers; Refrigerator complete over haul; Brakes and Linings; lnstalled a Solar panel; The workmanship was perfected the pricing competetive. Occasionally we would have a recall due to minor issues. These were addressed without a long waiting period, and again satisfactory completed. Thank You for the workmanship and attention.I camp 10-15 times each year and have to rely on performance. Especially when I camp in the mid - winter.
Great service, great people, always honest and fair. They will do the job right.
I needed to return a part purchased. It was a type of part they could have challenged the return on. Instead, Dwayne was thoughtful and courteous and took good care of me. My dealings lead me to recommend these guys strongly. Thanks Pro Tech. I will shop again soon.
Cool
I was very pleased with the service Pro-Tech RV provided. They are honest and dependable. I needed quite a few things serviced and their response time and communication was excellent until the job was completed. I have always looked for service providers that I can work with long term and Pro-Tech RV is definitely one of them! I would give them 5 stars.
Superior service with knowledgeable staff!! Thanks Pro tech for always taking such good care of our equipment in a timely manor!!
Pro Tech has been an invaluable asset.I had just became a first time owner of an RV and was hesitant about driving it consistently, because of what was currently wrong with it. After taking it to Pro Tech, and having the estimate done and appointment scheduled for a month and a half out, Pro Tech allowed me to keep my RV at their facility until my appointment so I wouldn’t have to worry about driving it back home. Furthermore, during the time my RV was being worked on, reguardless of how many times I called to check in and make changes to what needed to be done, the staff at Pro Tech remained professional and assisted me with all my issues. I will be using them again for my future RV needs, and recommend their services to anyone that needs it.
Knowledgable staff, invaluable service. Josh at Pro Tech has helped us with two different projects on our 1964 Airstream trailer renovation. He patiently answered all my questions about our electrical system and helped me choose and order parts. Hes currently walking us through the process of installing a propane system and boat heater in our trailer.By far the best shop Ive found in town for parts, advice, guidance.
Very knowledgeable technicians and great customer service at the front end!
Great service, could have said we are too busy worked me in in less than a hour! Repaired skirt on Raptor, much stronger than original design. I highly recommend!
Awesome
Great customer service on the phone and in person!
Great service from start to finish.
Incredible service from appointment to completion of work. Work order was to install new tires and re-pack the bearings on our 1999 fifth wheel, purchased in 2012. Weve lived in it full-time, but hadnt taken it on the road. Tech found stress cracks in the brake shoes and replaced them with our approval. After the repair, we now know the brakes were not working when we brought it in. As newbies, we would not have known how the brakes should be working. Now we do! Thank you for keeping us safe in our new adventure. Jim and Chris
I would give these guys 10 🌟s if I could. They took us in during a snow storm for a major furnace repair and on a holiday too. They had us all fixed up and on the road in a flash! I HIGHLY recommend this place to everyone!!!!
In from out of town. Service department was knowledgeable, friendly, and very helpful. Not a normal thing to find in the RV world... Or Camping World (opps did I say that) ;)
I had serious damage to the frame of my 5th wheel. It appears that they did an excellent job.
Absolutely professional results! I was nervous to allow anyone to add a vent and storage door to my new trailer. These guys are rock stars. Perfect installation and done the day they promised!! I could not be happier. Highly recommend Pro Tech!
This is a great place . I recommend anyone to go here. they help people when they need it. they fixed my part instead of charging me for a new one. wonderful place!!!!
These guys and gal are great! I left my newly purchased motorhome with them for about a month . . . . long list of stuff to do. Mine is a 2003 so it had lots of stuff to tweak, repair, add new stuff, etc. All friendly people and knowledgeable on the phone and in person. I recommend them to anyone in the area needing RV service.
.I brought my 5th wheel in for winterization last week. I spoke with Josh regarding my trailer having a residential refrigerator with an ice maker. I wondered if that would be a problem. Between Josh, Justin and Richard, the issue was resolved.Also, after having a few questions about the billing and the processes involved, my concerns were addressed satisfactorily when the owner called me with a follow-up several days later. It was a good talk and very much appreciated.Thank you, Josh.
They went above and beyond to help us with our repairs in the time we were in Colorado Springs. Great service, very professional. We will use them again.
Talented, competent, careful. I have rarely been so impressed by any repair business.
Pro Tech continues to set the standard for excellence.
They are great. Josh has gone out of his way to to take care of my RV. I would recommend him to anyone needing a good tech.
Im not much for reviews but when a company consistently does good, Im giving them a review. I love their staff and the work they do. I had an Invisibrake installed there and they did a great job at a very reasonable price. The Chevy dealer messed up my wiring in the towed vehicle and Pro Tech fixed it with excellent troubleshooting in an hour. I have brought it back to Pro Tech for other things and they are very pleasant RV experts, and very reasonable in price. A no frill location. Dont go to Camping World for installations or repairs, go to Protech RV if you want it fairly quickly and without hassle.
The best RV repair facility in Colorado Springs! I have a fleet of RVs and they handle everything including bodywork. I highly recommend them!
I will highly recommend Pro Tec ! They took our used RV that was so out dated and turned it into new awesome looking place to hang out inThx pro Tec !!Andi
Awesome service Josh was very helpful and friendly. Got my hot water heater up and running in less then 15 mins with a new board. Thank you again.
I love this place. They always have the stuff I need for the RV in a pinch.
Wanted a quote and couldnt do
Grumpy old man assumes woman dont know anything, wont be returning! Discrimination at its best!