Just got on a video call for the first time with Nicole Robles here. The first thing she says to me, is my paper work wasnt filled out all the way, then stated, I dont even know why you want to see me. Seems she isnt real good working with people with depression and anxiety. Extremely rude. This is after the appointment office messed up our appointments. Really disappointing to wait a month with serious mental health issues only to be treated like trash. Thanks.
Brought my son here after an issue when the principal of Centennial Elementary a few years ago when she started harassing him. She insisted he didnt need 504/iep, he needed counseling. Was very pleased with the service. They very honestly said my son was not in need of therapy as the principal had insisted. Gave us a letter to give principal saying he would not benefit from talk therapy. (moved him schools, got a 504=new kid.) I was pretty shocked because they really could have said he needed services and ran up the bill so very pleased with their honesty.
The best! Staff is awesome. A great company to work with.
Great experience, and employees very helpful. Brianna Hawk is Amazing !!!! :)
Ive had two counseling sessions here and after the second I was positive this wasnt the place I needed to be to get help. The first counselor I had was decent. I had a brief medical concern that took me down. I called in to schedule my second appointment and was scheduled with a different counselor. I asked who this person was because thats not who I started with. I was then asked by the very curt, unprofessional and judging receptionist, Oh, she quit. Didnt she tell you? Um, apparently not if Im asking you who this new person is. I scheduled my second appointment. My new counselor is fresh out of the womb and has zero life experiences. The session was awkward. I thought Id give her another shot, so I scheduled another appointment. However Im horrible remembering business names. I wasnt able to make this appointment and couldnt find the number to call. My appointment came and went. No phone call, no follow-up. Ive never felt like this was a good, safe place to be. Its as though they have team meetings at night and discuss all the crazies they saw and when that one comes in, the receptionist definitely lets you know how valued you are. My recommendation is, dont bother. Youd get better results from confiding in a stranger on the street than here. This business is what leaves bad tastes for future counseling. Im praying that I find a practice that actual cares about their clients. One more thing! Your receptionist sets the first impression of your practice, including your values. The one you currently have is very unhappy and doesnt reflect that this is a good place.
Love the professionalism everytime I call.
The people here are really great!
Gene Henderson allowed herself to be utilized for the sole purpose of using someones struggle with addiction to get them fired from a job, rather than utilizing her position to help this individual. DO NOT SEEK HER SERVICES!!!
I was given professional and helpful service from the Henderson Consulting Group.
Great training.
Great staff