Fair price and Great service. I did not realize that they had moved, literally, around the corner from their old location. In the past, I had taken an L.L. Bean suede jacket to them for a stain removal that other dry-cleaning companies would not touch. That jacket still looks great.
Judith is not only the Cleaners Lady she is our friend!!! Great establishment! Would highly recommend this place!!
My old cleaners of thirty years closed shop. Yesterday, I called and asked about pricing, etc. at this particular cleaners. A woman answered the phone and gave me the pricing. Today, I went to drop off my suit coat and pants. And they charged me double. They said they had a $10 dollar minimum. Naturally, this was not disclosed yesterday. Im a business owner in the Springs and I charge people only what they owe. Honestly is the best policy. If you lie up front its a good indicator of how the business operates behind closed doors. If I could give this business a zero I would. Bad initial encounter.
I work in a professional office and spend a lot of money having my clothes dry cleaned and pressed. Continental cleaners is on the way to my work and is very convenient. Having said that I will never take my clothes there again and I caution everyone against it as well. I recently took my oxford shirts there for cleaning and pressing. When I got them back it looked as if the cleaners had used my shirts to mop up their floor. Not only that but several shirts had broken buttons. I took them back to be re-cleaned and the buttons repaired and when I got them back they were still stained. I had to make a second trip back. Being frustrated, I asked if I could speak to the management. The person behind the counter (who also saw the staining) asked for my number and that person would call me. Guess what? No call back. As I go through my shirts I am finding more that are still stained but I wont go back. I tried to give the review zero stars, or negative, but the website would not let me.
The collars on my husbands shirts were still soiled.
Terrible!!!! The lady told me to pick my clothes up on Thursday so I get there Thursday to find out they are not even ready and they won’t be ready till Friday. And all the cashier lady could tell me is that oh she got her days mixed up we are sorry for that. 👎🏽
$2 per item. Best price in Colorado Springs. You do need to prepay. Clothes are always back within 2 days. Ive been going there for 20 years. Why would you go anywhere else?
THEY’RE ABSURD WITH WHAT THEY DO TO PEOPLES CLOTHES. OWNER WILL NEVER CALL YOU BACK, EMPLOYEES ALWAYS COMPLAIN ABOUT HIM AND THE PAY, AND YOU CAN TELL BY WHAT THEY GIVE YOU BACK AFTER BEING DRY CLEANED. PICKED UP A TON OF STUFF AND THEY SPILLED SOME KIND OF OIL OR BLACK STUFF RUINING MULTIPLE SHIRTS.THEY’RE CHEAP PRICES AND IT SHOWS, SPEND MORE AND GO ELSEWHERE.
We have been using this dry cleaning company on and off for the past year. We live in the heart of the Rockies. We travel to Springs at least once a month or more for work and family activities. We like the option to drop off before 11 then we can pickup the next day except on Sunday or holidays. We have been very satisfied with the service we receive. The ladies know our routine and who we are. Keep up the good work!
This is my new cleaners and Im extremely satisfied. I use to go to the one in Briargate but theyre $3 per item and its a shame. This location is $2 per item and the ladies are amazingly customer friendly and fast.
Super friendly staff quick turnaround and great prices!!!
Fair prices and good service. Im a happy customer.
Ive been going to Continental Cleaners for 7 years, ever since they were on Nevada and Ramona. My husband and I go through about 10 to 15 pieces of dry cleaning a week. I was always happy with the quality, service and especially the price.In the last 6 months or so, theyve gone really down hill. I dont want to trash them -- Ive taken pieces back to be re-cleaned, Ive given them multiple chances, Ive tried to speak to an owner or manager and Ive just been blown off.All the laundry has come back dirty - I think theyre just ironing dirty shirts. Dry cleaning frequently has missed stains, two pieces have come back a different color (I dont even know how that can happen), creases have been put in the wrong place AND they lost a favorite linen shirt of my husbands. In two other instances, Ive dropped stuff off and come back a few days later and theyve told me they didnt clean it because they needed a signature saying theyre not responsible if they mess it up. Why didnt they ask for a signature when I first came in?I dont know if its under new management or if theyve had high staff turn over. I really wanted to be able to keep going there, but after months of disappointing or downright unacceptable results, we wont ever go back.
Uses starch if you want it. Your clothes the way you want them, great place. Very reasonable prices.
Super price, service and speed.Definitely above and beyond the norm
I started dry cleaning some of my shirts over the summer and I like their service. The shirts turned out awesome. They do have a minimum on what you can put on a card, so if you have less then $10 in cleaning, know that you will either need cash, or carry the balance over to your next cleaning bill.
Undoubtedly the best cleaners with the best prices in the City. Their wonderful staff deserves a commendation--as does Lynn, the owner!
Very nice employees. Always done as promised.
Service and employees hits the mark of excellence...thanks
Two dollars per garment. Tough to beat that. They do a good job as well.
Theu do a great job with my blouses and dresses. just the right amount of starch in my husbands shirts. Very pleased.
Fast, friendly service. Brought a few garments in, cleaned far better than my expectations.
The best in town friendly professional going their for 7 teats the best and lowest cost In the Springs
No stars. This establishment did not train their personnel and ended up losing my garments. Besides the hassle of having to replace the items, the reimbursement was pennies on the dollar. And NO apology.
Good price, better service, excellent friends
Great service at a very fair price
Inexpensive dry cleaning. OK for the price
This review is for the Continental Cleaners on Tejon St. in Colorado Springs. I dont know why the address says South Nevada Ave. Regardless, the building that Google Maps is pointing to on the corner of Las Vegas and Tejon is correct.Turnaround time: Excellent. I brought a test shirt in yesterday morning, just picked it up today (after 4pm)Quality: TBD. The shirt had a stain on the collar. Basic cotton/poly wrinkle free button down that I usually launder and didnt mind having destroyed in case this place was going to be another dry cleaning nightmare. Everyones had those right? The stain was still there.Customer Service: Excellent today. I havent interacted with everyone yet, but the person who was helping me today sent the shirt back free of charge and I didnt even have to ask. Yesterday morning, there were two different people there. I specifically pointed out the stain yesterday and it was disappointing to see it again.Price: Unbeatable. 1.65 per item, regardless of what it is. Wool winter coat, polo shirt, khaki shorts, linen pants, sport jacket, dry cleaning or laundry. Fantastic pricing structure.
Drop off and pick up every week. Friendly and fast service.
Always...do mean always smiling and efficient
Great prices