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Phases Accounting & Tax Services
1445 N Union Blvd, Colorado Springs, CO 80909, United States
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Phases Accounting & Tax Services

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Le
Review №1

We work with Michelle at Phases for our business. I cant say enough about her! She is very responsive, communicative, experienced, knowledgeable, and an active listener. Shes wonderful at listening to us and our needs, then providing tailored options and solutions. She explains the pros and cons of options well, which has really helped our AP and AR systems. Shes also incredibly responsive - about small things, and even large things. She always exceeds my expectations with how quickly she can give thoughtful advice to questions. Thank you Michelle!Ive also worked with the owner, Debby, in several regards over the last couple of years. Debby is a wonderful tax, accounting, and business professional. She is an extremely hard worker, open minded, passionate, and value-minded - she has an uncanny way of finding the most efficient solution to provide the most value. She always is on top of whats coming down the chain with tax law. She has a great way about speaking directly even about hard topics. I personally love working with Debby whenever I can. Thank you Debby!

Co
Review №2

Phases Accounting has done my business and personal accounting and taxes for the last 3 years. I enthusiastically recommend their services. I work with Michelle for taxes and account receivable, and she is absolutely fantastic! Her customer service is impeccable—she is always so responsive if we have any questions (no matter how simple or complex) and she always replies to our inquiries right away. She is also extremely knowledgeable, and does a great job explaining things to us novices :) I HIGHLY recommend Michelle and Phases if you are searching for a business or a personal accountant.

Re
Review №3

I DO NOT RECOMMEND this agency. They completely ruined my tax return. They filled my taxes incorrectly and the corrected return will take an extra 8 weeks. Ill be receiving my return in August. This agency was a big mistake. They might have A lot of experience but they have NO COMMON SENSE. 👎👎👎👎👎👎👎👎👎👎👎👎👎👎 ZERO STARS....

Sa
Review №4

I use them for my business and personal. They are amazing! They always take the time to answer my questions and help me with any issues I have. I will use them forever and recommend them to everyone!

Bo
Review №5

2020 Taxes UPDATE: I have used Phases the last two years and I am beyond impressed by their professionalism, knowledge and expertise. They make a nerve wracking process a lot less painful for me. A special shout-out to Michelle. She is scrupulous, meticulous and assiduous. Cheryl, the receptionist is first rate! She manages everything so beautifully and with a smile and welcoming demeanor. That’s important to me too. I don’t feel like just another number. I feel completely at ease even if the IRS decides to audit me as I know Michelle and Debby have my back. Thank you to this fine group of people.2019 Taxes: Thank you to everyone at Phases with a special thanks to Michelle and Debby. My income taxes were difficult to figure out this year and I knew H&R Block would not be able to help me, I found Phases and I think there must have been an invisible hand that guided me to these ladies. Their professionalism, experience and tenacity helped my situation tremendously. I am so grateful. I highly recommend Phases Accounting to both individuals and small businesses. I also know if the IRS has any questions Phases has my back. The price was extremely reasonable and competitive. Do yourself a favor and use Phases Accounting.

Ma
Review №6

Have been using Phases for my business accounting for the last 8 years. Couldnt be happier. Michelle is the best!

Ri
Review №7

If these guys do accounting and taxes by how they conduct their interviews I wouldnt bother going here.Who invites someone in for an interview just to ask if the candidate had graduated college and one question about their last job, then tells them they dont have enough experience?All this information was on the resume.This could have been said over an email or a phone call...Thanks for wasting some ones time while seeking a job in a failing economy!

ma
Review №8

I was working with some big company in Denver that wasn’t working for me, they were working in IRS favor so I left and came to Debbie Miller and I can’t even express how happy I’m with her and her company, thank you for all you’re hard work and understanding, Maria Schlaufman 😊

Mi
Review №9

Phases staff is very knowledgeable. They helped me obtain my recent SBA PPP loan. The folks at Phases are professional and easy to work with.

Kr
Review №10

The absolute worst experience ever. Where do I begin, put quite simply this company doesn’t care about its clients, at least small business clients. I will say there rates are no different the other accountants I looked into, but there customer service is terrible. Phases charged me $700.00 to do my taxes on top of the $300.00 a month to take care of my QuickBooks. They did a horrible job on my taxes, I owed $8,000 in taxes this year, I hired a new accountant who only charged me $200.00 to do my taxes, and now I only owe $3000.00. They didn’t do anything to help me or my business, and then waited after my taxes were done to let me know I should have filed as and S Corp instead of an LLC, this is what I was paying for, some guidance and help which I didn’t received. I also got bounced between 3 to 4 accountants, and they all were terrible. I blame myself for not firing this awful company sooner. Seems to me all they care about is collecting your money, and not helping there clients. I put one star, but they don’t deserve it. Painful and expensive lesson on my part.

NP
Review №11

We love Phases Accounting & Tax Service. For over 7 years now weve worked with Debby Miller and her team through three businesses. Within each business, Phases played a critical role in allowing us to do what we do best and not be paralyzed in stressful situations such as compliance and other taxes. Phases has also served as a guiding light for us and the direction we take our company, giving us goals and boundaries to be as successful as we can.We confidently recommend both start ups and established business to visit with Phases and learn about their experience and services.

No
Review №12

We have been clients since 2001. We are very pleased with the professionalism of the whole team at Phases Accounting & Tax Service. I would recommend to anyone who is looking for quality service to see Debby Miller and her staff as youll be happy when you see the results. This corporation has been preparing our corporate tax documents and personal tax documents for 17 years. This is a group of knowledgable and caring individuals who believe their responsibility is to help you, the client. Their response is very timely and they dont leave any loose ends. We strongly feel we are in good hands.

Le
Review №13

Willingly came out to our office when asked. Promptly, knowledgeably replied to inquiries. Always friendly!When searching for a bookkeeper, one sticking point was whether or not the accountant would come to our office if asked. Michelle at Phases stood out from the rest because she would (and did)!We also looked for someone with the heart of a teacher, who could explain tax matters in plain English. Michelle easily and patiently fielded questions from payroll to the implications of incorporation, to simple transaction categorization.We appreciate and recommend the fine folks at Phases!

Ad
Review №14

They are the bomb. So easy to work with.

Je
Review №15

We have been working with Debbie for almost 1 year now, and are very happy with the service and attention to detail and helping us plan. I have asked Debbie to speak at a small group function to help other small business plan and prepare for a smooth tax season and she was AMAZING. Answering questions and helping troubleshoot problems even for those people who continue to use their other accounts. We sleep better knowing Debbie is on our side.

Pa
Review №16

If you want best online tax filing service, Visit Phases Business Management, Accounting, & Tax Services in Colorado Springs CO. Debby has been preparing my file state taxes in Colorado Springs, CO since last 8 years. She helped me like a family member on every situation. All staff was very professional and helpful. I would highly recommend to all.

Ca
Review №17

Thank you Debby for over 18 years of professional service. No matter what state I am in I will always call you. You handle all question and stressful tax time. Folks go see Debby she truly is the best!!!!

To
Review №18

Debby and her staff have been awesome over the years!

Cl
Review №19

They are pricey and sent us to collection for money they already took out of our taxes. Would not reccomend!

Ju
Review №20

Ive trusted Phases Accounting with my taxes since my first filing, and with my vehicles since my first owned. Their level of attention to detail and integrity is unmatched by most other accountants and mechanics. They will continue to have my and my families business for those reasons.

Ro
Review №21

Debby is a fantastic human and accountant. I trust her 100% with my business and have used her services for years. She is my #1 recommendation as well to all my fellow agents and businesspeople.

Br
Review №22

We love Phases Accounting & Tax Service, Inc. Weve felt so much better after doing our taxes these last few years. Whenever we did t ourselves or used one of the Tax Preparing specialty places we were always a bit unsure. Prices are reasonable and worth every penny. The confidence and peace of mind is rewarding in and of itself. Weve not had to pay and have gotten a tax return each time ~ which we really were sure wed get a few times because of some business ventures wed had; but she walked us thru and showed us what was what and all turned out well. We recommend her service to everyone with great confidence. Were so glad we found her! Shes very knowledgeable and easy to understand.

Pa
Review №23

The Level of care has seemed to gone down and tends to be attitude issues with the people you speak with. Every time I call, they seem to not want to assist or give me direct answers to my questions. When it comes to my taxes, the answers need to be certain and confident. Due to this change in customer service, I will most likely be searching for an accountant who appreciates my business.

Th
Review №24

Phases Accounting has been absolutely instrumental in the success of my business! They have handled everything I have thrown at them quickly and effeciently with a high level of professionalism! I recommend them to my friends and family and I recommend them to anybody who needs an awesome accountant. Thanks Phases for making the operation of my business so much easier!

br
Review №25

Weve been working with Phases since we bought our business in 2013 and weve been extremely happy with their services. They are quick to respond when I call or e-mail with questions, which is often. Marcella, Elaine and Michelle are our go to gals. Thanks Phases.Iron Springs Chateau Inc

Bo
Review №26

Phases Business Management, Accounting, & Tax Services provide the free income tax preparation in Colorado Springs, CO. They do tax help to each client and teach them very carefully. Staff is very professional and hardworking. They have been prepared my all income taxes. I would highly recommend this company to anyone.

Ju
Review №27

Im only giving Phases one star because theres not an option to give them zero.I dropped my paperwork off several weeks before April 15th and was assured that they would be filed before the deadline. I had not heard anything for a couple weeks and called the office, concerned as we were nearing the deadline. Debbie was not available, but her receptionist again assured me that the taxes would be filed in time.The deadline came and went and I still had not heard anything. I tried to reach Debbie again for an update and was told she was on vacation. I discovered from the IRS website that Debbie had filed an extension without notifying me or keeping me abreast of the situation.I have called her several times in an attempt to get more information and every time I have called she has not been available.Its how mid-June and I have not spoken to Debbie since late March when I met with her prior to dropping off my paperwork.This is highly unprofessional and I will not be using Phases again and I will tell everyone I know nothing to utilize their services.I will be filing a complaint with the BBB.

Hi
Review №28

Phases Business Management Colorado Springs, CO is great company to work with. Debby Miller President of this company. Debby has been preparing my income tax returns and my electronic tax filing for 5 years now. She has gained my confidence with her expertise. Phases Business Management such a great tax company in Colorado Springs, CO. I would highly recommend this company to everyone.

Ma
Review №29

Had a great meeting with Debby. She gave me great insight on managing my business. :)

Ai
Review №30

They were quick and efficient with my taxes. Debbie always responded to my questions within a day but usually sooner. Thanks for the great service!

Lu
Review №31

The worst possible accounting you could ever encounter. Nothing balances, sales arent filed correctly, hundreds of thousands of dollars off on several things, payroll wasnt even done accurately. Have spent thousands and thousands of dollars on real accountant to unwind the completely inaccurate work done by Phases. Got charged thousands of dollars for work that is so far from auditable its insane. Do yourself a favor and do not work with Phases

BK
Review №32

Dont mess around with liberty, HR, Jackson etc. When I use to use them I always missed 1000 plus or more using them. I go to actual CPAs. Always get me more money. Usually their prices to file are very reasonable here as well based of past experiences. I didnt use Deb I used another lady and she was very nice and fast to prep. No one likes doing taxes its high anxiety. Especially this year. I was treated well here. I will be returning.

Wi
Review №33

Phases accounting has helped so much in my understanding of simple to more complex issues. Very easy to talk to and setting up an initial meeting was super easy.

De
Review №34

Knowledgeable, friendly staff. Always answer whatever issues I have had come up as a small business owner promptly. Would recommend for business or personal accounting.

Na
Review №35

Wish I could give less than one star. There is nothing worse than being promised over and over again that they will take care of everything and then finding out that they have done nothing!Two weeks after I handed in all the paper work I found out that they misplaced it, and to make things worse...they just didnt care.Luckily I handed in the paperwork early so I could still take my stuff and get it to a real professional. One that actually knows what they are doing.Debbie the owner also promised me she would personally take care of my taxes and then I found out she not only didnt do my taxes ...she didnt even bother to look at them otherwise she would notice that all they did was put in the income amount ...dont think you have to be a genius to realize that all the expenses were missing?!?!? Stay away!

C
Review №36

I interviewed 3 companies before choosing Phases for my tax return. I was impressed with the tax agent I chose because she answered phone calls ( the first agent I talked with never seemed to be in the office thereafter). Unfortunately, it is too large of an office and too many things delegated to others. When I asked a question, I was told it was someone elses job to handle. They did not send a verification that the IRS had accepted my e filed return and I was told that it is not their policy to do so. E-mails were not replied to. I ended up having my taxes reviewed by a different firm when I discovered that Phases did not input my estimated tax payments and then charged me a penalty for not paying estimates. I will not use them again.

Ra
Review №37

More damage than good. I do not recommend Phases. We used Phases for approximately 3 years and experienced a great number of challenges with them. While there were several things they did do right, there were other areas where they completely dropped the ball. In an effort to leave out the drama and details, I can summarize that Debbie gave me incorrect advice during a buyout with our old partner. The advice she gave me was that no further paperwork was required to show that I became a 50% shareholder at the time we bought out our previous partner and he left. Her office wrote a letter in 2014 staying that I became a 50% shareholder. Now, in March 2018, 15 months after we dismissed Phases Accounting (due to long standing issues with high staff turnover, underestimating income tax due, invoicing months behind so we owed giant sums all at once, and just sloppiness in general) and 4 years after the original letter stating I WAS a 50% shareholder, Debbie has suddenly popped up and produced a letter stating that I am not a shareholder at all and never was. When I emailed her and asked why she would interfere in a divorce and now business buyout, and assist in a one-sided manner without even informing me, her only response is that I knew all along and she told me I wasnt a shareholder. Its painful to write this review, but at this point I would strongly advise anyone considering Phases to KEEP LOOKING because its not hard to find an accountant that will work in an honest and dedicated manner to help you protect your business.

Pa
Review №38

We’ve been using Phases for over 15 years and we couldn’t be happier with their services! We use them for both our personal taxes and my business taxes & payroll services! We highly, HIGHLY recommend them!!!

Th
Review №39

If I could give ZERO stars I would. This company is commiting FRAUD!We went to Phases to have 2 personal and 1 business filed for 2016. We paid for all 3 up front and were told a extension would be filed for us. It was a large chunk of money. We got back 1 personal and the business and found out the extension was never filed when the IRS sent us a notice and a fee. We dropped off that noticed and never heard back from Phases. I had to go request my other personal taxes. She said there was no need to file as I had no refund. Yet I had paid for that service and wanted to file to track alimony and child support. She finally agreed to file for me like we had paid for. I got back a packet of tax papers claiming they were efiled in October 2017. I thought nothing more of it as I was not expecting a return.This year (2017 Taxes) we were filing all 3 taxes again on our own as when we paid someone we still had to do all the work and she just plugged in the numbers we provided. Our taxes got kicked back due to my 2016 gross income not matching. I called the IRS and they informed me today that no taxes were ever filed for me in 2016. The packet of papers I was given staying they had efiled is fake.This company is a FRAUD do NOT use. I will be reporting them to the IRS like the lady on the phone at the IRS informed me to do so they can stop practicing and stealing from people.

Ve
Review №40

Always a learning experience and I am confident that my taxes are done correctly and I do not worry about that. As always the staff is awesome!

Tu
Review №41

Debby is the best person to have your taxes done. Check them out, there is no better place to go in town!

Sa
Review №42

Phases Business Management is one of the best tax company in Colorado Springs, CO. They have been prepairing my online tax filing and tax preparation in Colorado Springs, CO. They completed my all income tax projects very carefully. I would highly recommend Phases Business Management Colorado Springs, CO to all.

Li
Review №43

Ive trusted Phases with our taxes for over 8 years. They are efficient and their prices are great. Thank you for your diligence!!

Ge
Review №44

I have no issues with Phase Accounting & Tax Services. I just went with another agency.

Pe
Review №45

Debby and her precise-minded crew led my wife and I throughsome tricky entity re-structuring, financial planning and went to bat for us when times got tough.If you are looking for solid Accounting services that include bookkeepingand overall strategies - Phases is the place to go....

Wi
Review №46

DO NOT GO HERE THEY WILL STEAL YOUR MONEY ANYONE PLEASE GO SOMEWHERE ELSE BAD BAD BAD PLACEALL THE 5 Star REVIEWS ARE FAKE THIS PLACE IS A FRAUD

Da
Review №47

Always there when you have an issue to follow up as your representative. Friendly, helpful staff.

Th
Review №48

Debbie and the crew ROCKS

Es
Review №49

Will be back next year!

Information
6 Photos
49 Comments
4 Rating
  • Address:1445 N Union Blvd, Colorado Springs, CO 80909, United States
  • Site:https://phasesbusinessmanagement.com/
  • Phone:+1 719-548-1646
Categories
  • Business management consultant
  • Accountant
  • Tax preparation service
  • Payroll service
Working hours
  • Monday:Closed
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:Closed
Highlights
  • Veteran-led:Yes
  • Women-led:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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