I took in a tile sample for asbestos testing. They called me a few days later to get my email address to send the results. I received an email from them with my invoice (paid in full) and a note that the results had been sent via a separate email. I replied that I had not received the results. That was 9 days ago. I have called multiple times and emailed again. They have only called back to say that perhaps they had my email address wrong (which they didnt because I got the invoice). Im at a loss about how to get my results. My carpet order has been significantly delayed due to the lack of asbestos results. At this point I feel like I have no choice but to start all over with another company, which means additional cost and time wasted. I am so disappointed in Alpines complete lack of customer service (heck, if they had stuck the results in snail mail, I would have had them long ago!).
Works for griffis blessing I dont trust him . Plus for some one in business for as long as he claims, website will let you know what kind of business it is.
Called for info on asbestos testing, got specific instructions, brought in sample, got results in 2 business days. I am very satisfied with their service.