I bring my mom here to drop her car off for service. The staff is friendly. They are always fair and honest about what needs to be done. And they do the work in a timely manner. A hidden gem in Colonial Heights that I recommend every chance I get.
Very knowledgeable, courteous, professional, and trustworthy staff. My family has trusted them to maintain their vehicles, and now that Ive had them service my own vehicle Ill continue to go here for my automotive needs.
Love these guys. Great service. Good pricing.
Great folks great pricing the only shop I would use if I was in Petersburg
From all reviews i used to go here over 20 years ago. Wayne owned it back then. I will be stopping by there today to have them check my vehicle because I need a second opinion. Going to make sure its what i believe it is with my 2011 town and country van. Hope I can get it looked at and hopefully serviced
Great people. They do great work. If you need your car or truck worked on its the place to go.
Great service for car inspection.
This is the place to take your car or truck to get it worked on or the oil changed
Good morning..This repair shop does excellent work on your vehicle..
In and out very quickly, I would highly recommend them 👍 👍 👍
They were very fast and friendly. If anyone on staff had been wearing a mask theyd have gotten that 5th star. Still they had sanitizer handy and provided good service.
Good service and fast in and out. Have used them for many years. Highly recommended!
Very fair and honest auto shop! Highly recommend!
Great service! Sherry & Jason took care of me the same day I called to get service done. Will definitely be a repeat customer.
They get my cars right every time.
Always willing to help, great service, friendly people.
Dont go there the dont do nun right not even calibration
Good people. Great work and affordable. We felt welcomed from the moment we walked in and they kept us up-to-date through the repair - so we had no surprises at the end! Knowing they guarantee their work made them an easy choice.
Always great service and the girl at the front is extremely helpful.
Best independent shop in Colonial Heights!! Jason and crew are amazing!!! Highly recommended for all auto repair needs!!!
The People At Carltons Look out for All their Customers Thank You
Great service and prices .. Fixed my Chevy door after multiple people failed to fix it thanks !!!
Super friendly staff. Reasonably priced. Made the process of fixing my car easy and explained everything. Will continue to use them for all of my car needs. I trust them which is especially great considering I am a single woman with no car knowledge at all. They go above and beyond to make sure my son and I are safe on the road.
They are too cool
Excellent service
Very reasonable prices, super friendly service. Very honest and professional. I highly recommend them for any type of auto repair!
I was recently at Carlton’s for an oil change, tires rotation and air filter change.I have been going to Carlton’s for a few years for inspections. I was not aware that Carlton’s was a full service garage until I was speaking with someone who was having work done on their car and they began telling me what they were having done to their vehicle at Carlton’s; and I have been taking my SUV back since.All the staff are very polite and helpful. I’ve always felt comfortable whenever I have been there. The even offered me a bottle of water while waiting for my SUV. I waited while they have performed the services on my Equinox and was surprised that I wasn’t there long.Carlton’s has definitely earned my business as they are honest, accommodating and do not try to sell you a service or something you do not need. 😀
Took my 96 Honda Accord in for my AC not cooling, an alignment and a State inspection. A good friend recommended Carltons. This is the first time Ive dealt with them and I was pleasantly surprised that I was treated as if Id been coming to them for years! They ACTUALLY listened to what I told them ( I have a background in gas and diesel mechanics). I even found my comments typed out on the work order. They performed the work exactly as they said they would and did not charge me an arm and a leg for it. Yes, they were reasonable and relatively fast for an AC repair. I will definitely be using Carltons again.
I have been a loyal customer of Carltons for several years now. They have always been nothing but reasonable and honest. I trust my car with them and I trust what they tell me. As a woman, it can be hard to find a shop that respects me as a customer. I am happy to recommend Carltons to any of my friends.
Cant guarantee work. Makes you schedule inspections because too busy doing mechanical work. Which is illegal. One Bay is to due inspections only. Does work that does not resolve mechanical issue.
The couple who own this place are so nice and will work with you and you can absolutely trust them... which is hard to find nowadays with mechanics... sad to say! But true. They are honest and will get the work done RIGHT!
It was my first time,and the service was great. Reasonable prices and very professional. Will definitely be taking my car here in the future.
I will continue to take my car to these guys. They saved me a whole lot of money. Great service and excellent job. I recommend that you give them a call if you need work done.🏆🏆🏅🏅
Great service
The folks here repaired our out-of-town groups church van and got us back on the road for our mission trip, all on a busy Friday afternoon. Honest people, good work, efficient problem solvers. Highly recommended.
Talk about an honest bunch. These guys knew that we were from out of town and could have taken us to the cleaners, instead they charged us less than half of what the local Nissan dealer quoted us. I wish they were in our area. I would be the loudest mouthpiece for them.
I have been using Carltons for twenty years. They have always performed professionally. I will continue to use them and recommend them to all my friends.
I recently needed my car inspected and took it to Carltons because it is very near where I work. Even though they seemed to be very busy they found the time to fit me in and my car passed and I am very pleased with there service, everyone I dealt with at Carltons was very friendly and courteous and I have a good feeling that if I need something more significant done they would be honest and charge a fair price. Thank you... Glenn
Great folks for service and repair. I prefer to stop by for an appointment, but they are not necessary.
Jason runs a great garage. Fair and honest service. The only place that works on my familys cars
They repair all my personal vehicles inspections tires always great service
Family run business, have always been honest and up front on all my dealings with them. they are an asset to the community.
Reasonable, good quality work.
Theyll lie to u. Say they did d job. N take ur $.Because its no way u can ck there work because ur not a Macanic. Thats how they rip u off. We spent alot of money with them. To turn around n hv it done again. By someone else .N u still b left with d problem. Back n d day when WAne was there they stood by there work. Know they steal from u. They tell u things that arent wrong on ur car n charge u a arm n a leg to fix. Very dishonest . We are switching Macanics . U been warned.😞😖😕
One of a very few places l trust to work on my vehicles
Knowledgeable, Experienced, Honest, and Trustworthy! Highly Recommend.
Wonderful service Great Prices and Welcoming family!
Did a good job on my safety Inspection
Fast and efficient
Great service and convenient place.
Outstanding service always
Gets the job done!! Fast and friendly
Great service
Excellent customer service, honest people
I can only give them one star they did a tune-up on my truck not only did they put the wrong spark plugs on my truck they put cheap ones in my truck found out what they had done till my truck was miss firing really bad took it to another shop they told me I needed new spark plugs in my truck and that the ones in my truck are the wrong spark plugs I had told them I just had them done now having to pay to have them redone which really sucks
Great shop
Awesome