Steven Venook was a wonderful appraiser and advocate. He acted promptly, found us a great attorney and we were able to settle multiple claims with a horrible insurance company in a good time frame, and receive a fair offer. I would highly recommend him, and I will certainly use him again if the need arises.
ACPA, Inc. can offer you a cost effective way of handling a claim as long as court intervention is not required. They help in assessing the total damages, in addition to negotiating the claim, often for more than an individual homeowner might do on their own. They also take a lot of the aggravation and grief out of the formula.
This Adjusting company was recommended to us by a gentleman who was doing some of the work after our water leak and mold. I immediately felt comfortable talking with Pam about our situation. Our insurance company was so rude they hung up on us twice and would never explain what we didn’t understand. All we wanted was the correct amount to fix our property. Pam and her office went to work and were fast and efficient and got us what we needed in no time at all. I would recommend them to everyone who has a problem.
Steve helped me resolve 2 water damage claims with my insurance company. I mistakenly thought that being open and accessible to the insurance company from the start would help me get a fair settlement. How wrong could I be!Their initial settlement offer which took 3 months from the date of the first claim, would not even come close to making the repairs on my condo. Thats when Steve got involved, and thats when my life got much better.Steves expertise in dealing with insurance companies shone through. He prepared his own estimate for the water damage and mold repairs. He submitted it to the insurance company. Initially they rejected his estimate, I couldnt believe it, but Steve is tenacious, he kept on them for another 6 weeks and finally they offered me another $10,000. The fact that they offered me more showed me that they had knowingly low-balled their first offer.I was feeling happier, but Steve wasnt. He said that the offer still wouldnt cover the repairs. Also they would want me to sign a release, meaning that I would not be able to go back and reopen the claim if anything else came up during the repair process. So he persevered.I think I would have given up at this point 5 months in, but not Steve, he escalated my case up the chain of command several levels, until finally after 2 more months they agreed to settle the claim for an additional $30,000. (By the way, it only takes this long because of the insurance companys inability to return phone calls and emails).I was overjoyed. The total settlement turned out to be the exact cost it would take to repair my condo properly. Finally I had received a fair settlement.Steve is a superstar. He is very professional and communicates the status of the claim clearly throughout the process.My take away from this experience was this .... In the event of a claim dont bother calling your insurance company first, they dont have your best interests at heart. Instead call Advocate Claims first. It would have expedited the whole process and saved me months of anxiety and frustration. Just follow his advice and be patient. You will get the result. Thank you Steve.
Very informative and was available throughout the process. No suprises. Everything was explained and very clear. Good results.
I highly recommend Steven Venook of Advocate Claims. He recently filed a claim on my behalf regarding water and mold damage to my home.Steven is reliable, prompt and thorough. He returns phone calls and makes himself available to his client. His reports are detailed and concise. Its obvious to see that he is an expert in this field and fights for his clients rights and benefits. I rarely do these reviews, but felt compelled to do so as Steven Venook has, once again, helped me with an overwhelming insurance claim.
We experienced a terrible loss when our newly remodeled home met up with extreme water and mold damage due to a faulty pipe. Steve Venook and Advocate Claims were extremely helpful in the whole process of dealing with the insurance company. His swift action getting us on track with a remediation company, preparing an in depth estimate and negotiating with the carrier definitely was key in maximizing our claim. I highly recommend his services.
Very good, meticulous service. Would highly recommend. I am an absentee owner of property in South Florida. I had a water leak which turned into mold and quite a bit of damage. Advocate Claims was able to help me get what was due to pay for the damages from the insurance company who offered me way less money. I was very satisfied.
Number # 1 Public Adjuster in South Florida. Once you hire ACPA, you can relax and rest assured you will get the maximum out of your claim while enjoying highest level of professionalism, punctuality and dedication you can possibly receive.Thank God I found them when I needed to. my life could have been a lot different right now.Thanks for everything. We will never forget.
I worked with Steven Venook. He is very knowledgeable and patient with your questions. He was always available to answer questions and teach you the process. Great experience and results. Highly recommend using this agency.
My wife and I are absentee owners of rental property in South Florida. We had a major unforeseen water damage issue and needed someone we could trust. As always, we were a bit skeptical when referred to use Advocate Claim Public Adjusters, but we decided it was our best option to be represented.The process was absolutely the most pleasant and professional I can remember experiencing. The insurance company was not willing to pay for more than 1/3 of the total damage, and Steve VeNook was not only relentless in pursuing what we deserved, but kept us updated almost daily with texts and e-mails, every step of the way.We never once had to come up with suggestions, but Steve knew exactly what to look for, how to talk to the insurance company, and we never even made one phone call. He took care of everything.In the end, the insurance company settled for all the money we needed to make all the repairs.I would recommend this company to any serious investor, absentee owner, or even if your own home is damaged and in need of insurance claim. DO NOT call your insurance company - let Advocate Claim Public Adjusters handle it from A-Z. You dont regret it.
I hired Advocate Claim Public Adjusters as I was advised to get a public adjuster to assist with a fire damage claim. Steven did an excellent job ensuring all the necessary paperwork was completed and submitted as well as being very persistent following up with the insurance company to ensure I received the money as timely as possible so I could make the necessary repairs. In the event I find myself in another situation where I need to make an insurance claim, I will definitely be calling Steve. Thank you again!
Extremely meticulous and presented in a format that is user friendly. It allows you to know what you need to talk about with precise information.Very professional, clearly stays current with Codes and Standards. Worth every penny.
Mr. Steven Venook was recommended to me when I could no longer continuewith negotiations myself. He was professional, kept me posted on all the conversations he was having with my insurance company re: my claim. Iappreciated having him step in for me. I would highly recommend his servicesto anyone needing this type of assistance.
As an attorney who specializes in the area of homeowners insurance litigation, I have had the chance to work with Advocate Claim Public Adjusters on multiple occasions. Their office is always on the ball and very thorough. I would highly recommend their services to anyone looking for a zealous advocate to represent them in their homeowners claim.
On-Site Mold Analysis has been referring our customers to Advocate Claim Public Adjusters for many years. That alone speaks volumes of the service that we would refer Steven Venook for so long. Our customers have been very pleased with the service they receive from Advocate Claim Public Adjusters.
I am not a person who looks at roofs on houses. When Advocate Claims Public Adjusters, Inc showed me the damage that was there, from the recent bad storms, I was so grateful that they dealt with our insurance company. Would certainly hire them again.
Excellent Customer Service. Very Responsive. Immediate call backs. I recommend highly.
My experience was a very good one, and would like to recommend it to anyone who needs a public adjuster.Sincerely, Gabriel Komlosi.
So grateful that I found Steve, he is an absolute delight, Took care of my claim and dealt with the Insurance company for me, Never would I have dreamed that there was so much involved, He made all the paperwork they wanted and met with their guy at my home, Then when they did not give me much money, he went back and got more, This man is a Modern day saint in my eyes, and always available you can ring him at Midnight or on Sundays with any questions you dream up, He also Helped me with the Mortgage Company, they wanted to Keep my money but Steve said NO, he fought them,
Great experience with an unfortunate home situation. Steven Venook is the Claims Advocate to get the job done. Knowledgeable, expedited, efficient and worth the time for the second time around.
I have worked with Advocate Claims and found them to be very knowledgable, professional and would recommend them.
I am happy with my knowledge of the internet.
At present, I have not experienced your service. It would be unfair to evaluate a Company I have not dealt with.
GREAT WORK DONE BY PROFESSIONALS EDS
Would not help at all. Said it was a waste of time. So I did it my self without an attorney and them. Got paid 21000.00 in 3 weeks for a wrongly installed refrigerator that cut the water hose.
Simple the best need i say more!!
Great Company!!!