Customer service with Kelsey Hicks was second to none. If only all companies were as great as this. Thank you for your amazing customer service and understanding of the problem and offering a speedy solution.
I contacted Healthe Customer Service because of a problem with several LED bulbs which were burning out after a year in spite of claims that they should last 9+ years. Kelsey answered my email within hours. She methodically answered my questions and found out that the bulbs which I purchased from Home Depot were not, in fact, made by Healthe. She directed me to the company who manufacture the bulbs. The entire process only took a day or two because of her diligence. I have never experienced such excellence in customer service, except perhaps at Four Seasons Hotels! It was a pleasure dealing with your company through Kelsey.Karen ScullyCharlotte, NC