They made an unauthorized repair to my car, tried to make me pay for it, then put the old part back on (it drove worse than it did before we brought it to them). Who knows how that part was handled, as it was taken off with the intent to replace. They are taking no responsibility for it, and had no protocols for confirming repairs to be done other than hearing an OK regardless of the context.Update** Took my car down the road to another shop, and they fixed it for WAY LESS. Drives way better now!

Their mechanics a bold faced liar, and they should be ashamed of Service you can trust line. And now 2 weeks later, they want to spin the story. Bob Newlin should be ashamed of himself, not only the mechanic that sold me the car, but the owner pp. NO SERVICE YOU CAN TRUST HERE

Newlins auto service always contacts their customers to get repairs authorized. They give an estimate, explain why repairs are needed and ask what the customer wants repaired or if they want the repairs completed. No repairs are ever completed without a confirmation from the customer. If a customer can not afford the repair they are directed to companies that offer financial assistance.

These gentlemen are very quick and professional. They diagnose the problem accurately and they are very thorough. If there is a problem, they will find it for you and fix it.Last year, I took my car to a different company for inspection and this other place would have charged me over $600. I then took it to Newlins instead, and they fixed all of my problems for $400, including pointing out one problem that the other company made up to waste my money.These guys are honest, hard-working, and never rip you off. All of the problems that they have fixed have stayed fixed. I will choose Newlins every time.

Me Newlin looked at my vehicle right away and fixed my car really fast I couldn’t get any answers from anyone for over a month and it finally broke he told me right away the problem and repaired it he did more than Kia would do for me

They made my daughters first experience maintaining her vehicle a positive one. Everyone is friendly and knowledgeable, plus I feel like I walk away having learned something.

They do very good work. I have a 1990 buick regal &bob worked on them back in the day. you cant take it anywhere to be worked on. ALSO VERY NICE PEOPLE. THANKS MIMI BOB & GARRISON.

Newlins has been taking care of our cars for about 15 years now and they always deliver excellent service!

Very nice and helpful, great service