user
Hot Nails
8799 Branch Ave, Clinton, MD 20735, United States
Appearance
Hot Nails

Comments
Sa
Review โ„–1

Always great service ๐Ÿ‘ and very friendly staff ๐Ÿ‘ ๐Ÿ˜€

Am
Review โ„–2

Great service on my pedicure and eyebrows. Staff works fast which is the most important for me.

Ke
Review โ„–3

Over priced and had to go somewhere else within a week to fix the fill in. Donโ€™t waste your time or money. They werenโ€™t busy at all which shouldโ€™ve been my warning sign

Ti
Review โ„–4

There is only one person in here that can do pedicures. Anyone other than i think her name is Lilly, do not even bother. They are nice but shes the only one that can do my mani/pedi and not disappoint

LS
Review โ„–5

I absolutely love this place. Lily does my nails and its perfect all the time. No matter the cookiest design I ask of her, (they change every two weeks) she nails it every time. Not sure about that picture... thats NOT what my nails look like at all.

Be
Review โ„–6

THE ONLY REASON U GOT ANY STARS IS BECAUSE CANT POST UNLESS U GIVE AT LEAST 1!!!!๐Ÿ˜ ๐Ÿ˜ IM VISITING FROM ANOTHER STATE AND THIS WOMAN RAN MY CARD FOR $60.00 DOLLARS CLAIMED IT WAS DECLINED, THEN RAN IT AGAIN AND SAID IT WAS APPROVED NOW A $60.00 DOLLAR TRANSACTION IS SHOWING UP ON MY ACCOUNT TWICE!!HOPE THEY GET IT RIGHT TOMORROW OR THEIR NAME WILL B DRAGGED TO EVERY BUREAU IN THE US SO HOPE YOURE OPERATING LEGALLY!!!!๐Ÿ‘ฎ

La
Review โ„–7

Iโ€™ve been going to Hot Nails for years and always receive excellent service. The compliments on my nails, customer service and good prices keeps me coming back!!!!!

Id
Review โ„–8

Great staff!

Ne
Review โ„–9

I DO NOT RECOMMEND THIS PLACE AT ALL!!!! LITERALLY THE WORST EXPERIENCE I EVER HAD IN A NAIL SALON. THIS WAS MY FIRST TIME COMING TO THIS PLACE AND I JUST WANTED ONE BROKEN NAIL FIXED AND TO ADD ON TO MY OLD POLISH AND THE LADY COULDNT EVEN DO THAT. I LITERALLY PAID 20$ FOR SOME BS, MY NAILS LOOK A MESS SO I ASKED THE LADY TO FIX MY NAILS OR EITHER GIVE ME MY MONEY BACK AND THE NAIL SALON CALLED THE POLICE ON ME LIKE I STOLE FROM THEM OR PUT MY HANDS ON SOMEBODY WHICH WAS NOT THE CASE AT ALL, I JUST WANTED TO FIND A SOLUTION BUT DID NOT, ALL THE WORKERS KEPT SAYING DIFFERENT THINGS, ONE GUY WAS LIKE IF SHE CUT THE NAIL OFF AND TAKE THE POLISH OFF HE WOULD GIVE ME MY MONEY BACK AND THE LADY WHO DID MY NAILS WAS SAYING THAT SHE WAS ONLY GOING TO FIX THE ONE NAIL THAT WAS BROKEN BUT I WANTED AND NEEDED ALL MY NAILS FIXED . AND THEN OF COURSE THE GUY THAT TOLD ME HE WOULD GIVE MY MONEY BACK CAUGHT AMNESIA AND SUDDENLY WAS LIKE HE DIDNT SAY THAT . I WISHED I RECORDED BUT DO NOT WASTE YOUR MONEY ON THIS PLACE

Ro
Review โ„–10

The people were nice, but honestly, I will never go there again. I went for a gel fill in and a pedicure. The pedicure was fine, but my nails look horrible and the gel finishing is already chipping off after 4 hours. I am so disappointed. When I discussed my dissatisfaction with her before leaving, she basically refused to do what needed to be done in order for them to be right.

m
Review โ„–11

My eyebrows are notoriously thick. When I went to the shop, the technician was busy doing another customers nails. I didnt mind waiting, however she took me while she told her other customer to wash her hands. When I sat down, I requested that she keep them thick, but clean them up. The worker nodded as if she understood. Ten minutes later my eyebrows were thinner than theyve ever been-the opposite of what Id verbally requested. I didnt grow them out for 4 months to have all my hair taken out in five minutes. I am sorely disappointed and upset at the job done.

Gw
Review โ„–12

Got a full set with powder French and pedicures with massage. This was on 7/22/16, noticed upon leaving that nail tech left edges of my finger nails with extra gel not smoothly filed. Noticed on sat night after getting in bed that my feet were rough and not as smooth as they looked! My nails look like the acrylic is lifting and is turning white. When I told the tech who initially did my work what was wrong she (Annie) hunch her shoulders and twisted her mouth and walked away from me. Came back today and Im sitting here they said they would fix but the woman is totally ignoring me as she speaks in her language to the male tech! I spent over $100.00 including a good tip the attitude Im getting is unacceptable and I wont be back. The guy said hed fix my nails but the female techs doing nothing! Im totally I satisfied and wouldnt recommend this place! Customer service is key and the rudeness is not a way to get me to come back!

Sh
Review โ„–13

This place is absolutely no good. They rush on your pedicure and nails are not quality. I got my nails done and the next day 4 broke. Went to get them fixed and she rushed that as well. The next day 3 more broke went back and they wouldnt fix. Dont spend your money here. This all happened within 5 days of getting the service done.

Sy
Review โ„–14

I am so disappointed with the service received. I went in for waxing of my eyebrows and lip. When I entered no one greeted or said anything. Finally an older woman looks up, asks what I want, coldly said 10 minute wait (as if I was inconveniencing her) and went back to the nails she was currently doing. My gut feeling was to leave then.... I was fine with the wait as I was a walk-in so I waited patiently. Fifteen minutes later she walks me back to the waxing chair and rushed through doing the waxing. I could feel that all areas were not properly waxed as I have had this done many times before. She even went over a few areas with a razor, who does that when waxing????When she said she was done and I looked in the mirror, I almost cried. She completely missed a lot of areas and my eyebrows were crooked. I then asked if she could remove the remaining hair to clean up my eyebrows. She did not use tweezers, but only used a razor to remove the remaining hair. MY FACE IS ON FIRE RIGHT NOW FROM HER USING A RAZOR. My skin is irritated and my brows are still crooked. I have never experienced something like this before and I will never go back to Hot Nails again. There were only two people being waiting on; there was no reason for her to rush and halfway do the waxing. I will never go back to this establishment again.

Po
Review โ„–15

Clean & wide foot tubs.

Ch
Review โ„–16

This place was not the best looking but I am very satisfied with my experience. Tom was my nail tech and I got a gel full set with coffin shaped. They are exactly what I wanted. Im going back!!!!

Do
Review โ„–17

Been going to Hot Nails for 10 yrs. Tom does my nails & Annie does my eyebrows. I wouldnt change a thing! Kudos!

Do
Review โ„–18

DO NOT SPEND YOUR MONEY HERE!!! They are rude and they will steal your money. They told me $50 and then charged my card for $60. When I went back the next day they made excuses for the charge instead of giving me my money back and they were very rude about it. And my nails chipped the same day! They dont respect their customers. Im going to OH Nails around the corner from here on out.

Ch
Review โ„–19

Never again will I go here came n for a full set and got charged extra 20 dollars for the color

Xi
Review โ„–20

TERRIBLE SERVICE!!!! I had a nail broken 2 days after having them done . After paying my hard earned money I would hope that upon my return it could be fixed free of charge but I was sadly mistaken . Reluctantly I payed to have my nail fixed and two days later I have THREE nails broken . This is absurd !

Is
Review โ„–21

Waited 20 mins for them to tell me to come back tomorrow, they might NOT be able to service me..then said I can wait an HR for fill in and pedi....left, came back in 30, to find out I can only get one or the other because they close at 7. Very unprofessional....Workers sat n lounged while I waited for half service.....they had no consideration for my time....

Er
Review โ„–22

Terrible terrible terrible. I went here on Tuesday (my first time) to get a full set ($35 full set including shape and length). The next day, my middle finger nail pops off, not break off, pops off. I called and told them my nail popped off. I observe my nails on the way there and I see that another nail was lifting, at this point I want my money back. The lady in the front told me that they didnt do refunds and I called it BS. I let them fix my nails and I told them that they do the acrylic so thin and wrong and they were completely in denial. TODAY, two nails pop off again, not break, not bend, pop completely off. I called again and I get hung up on. My thing is, I shouldnt have to keep checking up on my nails everytime Im doing something!!! Save your gas and money and just go to cvs right next door to get press ons because thats all they offer at this business.

si
Review โ„–23

Service its terrible.my Nails where horrible and dont even take the time to do their job and rude

Ti
Review โ„–24

This place is not the place to go I got gel manicure and it started to chip the same day. Never again ill stick to VA

An
Review โ„–25

Lilly is awesome

Cr
Review โ„–26

Closes at 7:00pm we got there at 6:20pm they said they were closed because they have something to do that is very unprofessional

Information
11 Photos
26 Comments
2.2 Rating
  • Address:8799 Branch Ave, Clinton, MD 20735, United States
  • Phone:+1 301-856-3155
Categories
  • Nail salon
Working hours
  • Monday:12โ€“5pm
  • Tuesday:10amโ€“7pm
  • Wednesday:10amโ€“7pm
  • Thursday:10amโ€“7pm
  • Friday:10amโ€“7pm
  • Saturday:9amโ€“7pm
  • Sunday:9amโ€“7pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Similar organizations