Walt and the team over at Fox Toyota Knoxville was just amazing. Walt went above and beyond. I live out of state and parents live in Knox. I was surprising them with two brand new cars, big deal for us all, and Walt helped me find what I needed and even went to another dealer to make a trade for EXACTLY what I was looking for so I could book plane tickets and set up my surprise! We did all of this over phone and text and just went awesome. Then to top it off they found me two big red bows and recruited some other team members to help with the surprise. It went flawlessly and couldn’t have asked for a better sales guy than Walt. Thanks Everyone! Parents are thrilled!

Pulled in and they had the car of my dreams. Roger was very personable and easy to work with. Was also patient as I forgot multiple things in my trade in and had to come back several times. Everything went smoothly. Highly recommend!

Fox Toyota will be the only place I buy from now on! They were all super nice, and helped me feel comfortable. Anthony Begley is one of the kindest salesmen I have ever met. He is a no BS kind of guy, straight up, honest and to the point. He made the buying experience so easy. The finance guy Deagan was also super nice, not pushy, and made sure I understood all Toyota had to offer. Amazing experience!

I had a genuinely great experience working with Matt and Ryan at Fox Toyota. They were prompt, kind, diligent, knowledgeable, and just left a great impression. If youre shopping for a vehicle, buying through Fox is an excellent choice!

My husband & I just experienced the most pleasant time when we were shopping cars last Friday night. We were greeted by our salesman ‘Walt Washam’. He is a no pressure guy & very knowable in his trade. He never seemed put out with all of our questions & the fact that we got there just before closing. We are so excited that we finally got exactly what we were looking for. Thanks to Walt & his financial team at Fox Toyota, we walked away as very satisfied & forever grateful customers that night!👍

I rarely ever write reviews and when I do its for good reason. Good or bad. We just picked up our new Highlander from Fox tonight and I was so thrilled with the experience that I had to share. These guys are solid through and through. While most dealerships these days are trying to rip off their customers through market pricing (e.g. a 20% markup) based on the chip/ inventory shortages, these guys were more interested in making an honest deal and retaining me as a satisfied customer. In fact, thats almost the exact words of their GM when I called. They sold me right there and I drove nearly an hour from Farragut to their dealership. When I got there, my salesman, Matt was a true professional. He knows his product through and through, communicated with me through the entire process and made sure my wife and I were completely happy before we drove off... even staying late for us on a Friday night. Their finance person, Robin was equally good, explaining everything in what I think is the most transparent conversation and honest deal Ive ever had in all my years of buying cars. No pressure in either case which made the whole thing not only enjoyable but memorable. What the other Toyota dealer just 5 miles from our house doesnt get, these guys do... which is how to earn and retain loyal customers. We will be back soon... maybe a TRD or GR something or other for myself. Thanks again to Team Fox!!! You made our night.

All throughout this was my first purchase buying a car, and tony Begley made it easy for me, treated me like I was family and all through a good salesmen, he was very respectful, funny and all out a good man.

My wife and I just purchased a vehicle from there and Zach was a fantastic salesman. He wasn’t pushy, helped my wife with all of her questions and even had her come back to show her all of the electronic features. We will definitely come back.

Awesome staff! Everyone we talked to was super friendly. Love the new car. Thank you Kenny, Josh, and Zach!

I use to love taking my car here, receiving service coupons in the mail, and being greeted by the service advisors when I pulled up was great. Now every time I take my car to be serviced, no one greets me at my car. I go inside to them when I pull up, seems kind of rude if you ask me; especially when they are all standing or just seating there looking at you. Also, the last three services I have had done on my car this past year have not been good experiences. No one has given me the sheet to discuss what services were serviced on my car, to tell me if my brakes or tires are in the green, ect. I would not recommend buying tires from Fox Toyota in Clinton either. My tires are still under warranty and the last time I had a flat, I had to pay for a brand new tire out front. I had picture to show them it was flat, and had to stop and have air put air in the tire three times before getting to the dealership. The first year you are apparently covered, but second year of your warranty they will only pay for half of the tire if they find something wrong with it. Guess what, they did not find anything wrong with tire... I was outta luck and had to pay for a new tire upfront. My most recent service was getting my oil changed, censor changed, and rotating my tires. Very next morning, my tire pressure light was on in my dash and I had a flat by the time I got off work. Got that fixed. Next problem and scared me, the entire tire popped off the car. Tire was not flat, just came off. Dont ask me how. I had get towed home. Very thankful no one rear-ended me and that it wasnt worse. Look at the inside of the tire once it popped off....

My dad got him a great nice sharp looking 2012 had the best customer service great place to go for a car

Just purchased a used Toyota 4Runner from Fox Toyota in Clinton,TN. We were so impressed with the laid back atmosphere and the service we received. Rick Collins was our sales person. He was super helpful through the process and went above and beyond our expectations. I would highly recommend this dealership to anyone who is shopping for their next vehicle.

We drove from Chattanooga and purchased a 2021 Highlander Hybrid from Fox Toyota today. Overall we had an awesome experience from start to finish. Roger was incredibly helpful throughout the entire process. He answered all of our questions and gave us time to discuss our choice as a couple. We will be back and would encourage others to stop by Fox Toyota

Took my girlfriend here to get new tires 2 weeks ago. I had been a long time customer and so had she. She was given a quote of $760, and it was somewhat unclear if this included an alignment. But I’ll give you that one. So a maximum price of $850 was to be expected. I was standing right beside her when she said she could afford $700-750 tops.I took her car in for tires while she was at work. Imagine the shock and surprise at the cost of $995.I had bought several sets of tires at Fox and many other services as well. In fact my car had never been serviced anywhere else. I have always paid what my quote was. I had never experienced any like this, or even heard of this before. And to top it off, I sit in the waiting area for about 30 more minutes staring at the car ready to go. Only when a tech got in to take it BACK into service did they act. Yeah, you knew it was ready but you were enjoying your conversation with your co-workers to much to be bothered by getting the car out in a timely manner. I hope you enjoy the profit you made off these tires, you lost two long time customers in the process and I’m sure even more sales from friends and family.One last suggestion to the new owner, change the name. You are no longer Fox Toyota!!!There is even more to this story but I would only get angry if got into even more detail. This is about as professional as I can be after these antics.

Brought my mom to get her a new car and I have to say that her salesman Tim Jennings was absolutely fantastic in getting her into the right automobile at the right price. If youre in the area and needing a new ride, go give Tim a chance... just a real helpful and down to earth guy. Glad to see that Fox Toyota provides the same excellent service as Toyota of Knoxville. Great dealership!

I have traded with Fox several times in the past and was always treated fairly and honestly. I recently visited Fox to buy a used $50 Tacoma and trade my 2017 Tundra limited. The sales manager Paul Moore made me a ridiculous offer, not even close to two previous offers at other dealers. Paul wanted to play the salesman games. I am very disappointed with Fox and will not return.

We came into Fox Toyota after trying other dealerships and were blown away by the incredible patience that was shown to us through our buying process. Lonnie was so very kind, and he let us truly choose which vehicle worked for us and never once pushed us or tried to rush our decision. The entire team went above and beyond for us and I couldnt be more grateful. Thank you so much, Fox Toyota.

See Rick Collins to buy a vehicle. No pressure whatsoever and I got the trade in amount that I asked for. Great people to deal with.

Purchased a new Tacoma from Fox Toyota in Clinton, TN this week. Overall was a very successful experience and a great team and staff to work through the process. Go in and see Walt, great customer service and very helpful.

Nice people. I usually make appointment and wait for service to be done. It is never long. The people are polite and respectful. The auto service has always been good. No issues ever. And they have cookies with their coffee set up.

Got 2/3 of what I needed done today. Waiting for a call back about how / when they can fix my A/C. Ill move it to 5 stars once my A/C works. The car is one week old.

If I could give no stars I would. For days my friend has tried to get a car there, they keep giving him the run around. He had to call and call just to get someone to call him back. Then had him drive all the way out there again for nothing. They have done nothing but waste time, and it seems that they pick and choose who they want to help. We text and called the salesman’s phone and still no one would call him back. If you choose to go anywhere check out Claytons used cars on Clinton hwy! They are the best and ask for Randy Rogers!! They will not stop til they get you in your car…

I had a great buying experience, Walt Washman is a top notch sales consultant.

We enjoyed our buying experience at Fox Toyota. They answered every question we had. They were not pushy about the purchase. Dagean Long was great to work with. We would recommend them any day!!!The Kimbrell family

Salesman was very knowledgeable and courteous. Answered all of our questions. No pressure to buy or talk to finance. Best shopping experience we have had at a dealership

Always good for me, the SERVICE DEPT ALWAYS GETS ME ANSWERS I want and show the UTMOST CONCERN FOR MY TWO TOYOTAS TUNDRA AND 4RUNNER, A+ GUYS AND GALS

Salesman Zack Wright sold me my 4runner. He was a prior Toyota automotive technition at Fox Toyota and answered all of my questions promptly and accurately. The offer on my trade-in was a fair offer and there were no high pressure sales games played with management. The 4Runner is second vehicle I have purchased at Fox Toyota and will not be my last.

Only reason for 4 stars instead of 5... Is there is always room for improvement

My wife and I dad such a smooth transaction at Fox Toyota with Paul Moore. He answered my internet inquiry, gave me exactly the info I asked for, and then followed through once we arrived to get the deal done on our new 2021 RAV4. Greg and Lonnie in the Finance Office also were a pleasure to meet and do business with. I highly recommend Fox Toyota! The pricing is very competitive, the business model is transparent, and the people are gracious, friendly, and helpful. In a world where that isnt always the case, Fox is a breath of fresh air!

Stopped here without an appointment for my 2020 4runner for my first 5k while on vacation. Dealership is gorgeous. Service advisor Gary was awesome! My son and I also meet the dealer family, great folks! See you next time we are in Knoxville! Thanks again!

Great service! Knowledgeable sales team! Highly recommend purchasing your next vehicle with them!

When I arrived I spoke with Josh Kirk. He helped me through out the buying process. Josh was very professional and answered any questions I had. Overall wonderful experience! In the future I will go nowhere else but Fox Toyota to purchase vehicles. Thank you Josh for everything! Couldn’t be happier with my Tacoma. JOSH KIRK DESERVES A RAISE!

This review is for the service department only. They have had more than once tried to take advantage of my young daughter while in for her free oil changes. Only once my husband called them while our daughter was sitting and waiting on her car did they admit the filters werent that bad yet. Its discusting that ppl are still trying take advantage of young women like this. It was made clear she is only in for oil change.

Every one very polite an helpfulNo waiting. Very promptThank you. I highly recommendFox ToyotaGAC

Nice staff. Always check here when considering a new vehicle.

Got an appointment with ease on website. My vehicle was in and out for repairs the same day! Price was a bit more than I was expecting (or wanting to pay lol) but automobiles can be expensive, so no fault to the dealership. Tim was the service rep that helped me and he was very polite & professional. Overall, a good experience!

We drove up to Fox Toyota to test out a Sienna. We talked to KC Ramsey who went out of his way to be kind and helpful. I would highly recommend him. Our overall experience was great with this Dealership. We really liked the van we test drove and it was clear that this dealership went the extra mile to make the interior really pop.We ended up buying the Sienna and during the process the owner personally thanked us twicefor buying from them. Great experience! Very family friendly. Fox Toyota and Rusty Wallace Honda, in my mind, are the best places to make a vehicle purchase.

Took my Tundra in having a squeaking sound coming from the engine compartment. They say its a pulley and that should take care of the problem. Call me pick it up and say its ready the truck has the exact same sound as when I brought it in and now its even louder. I drive it back to the service and the advisor Drew says I wrote it in the notes where the sound was coming from and that you should be able to drive it no problem like that. I was never even told what the problem was from the beginning. Made me feel as if they were doing maintenance on the truck just to make a buck (a buck meaning $900 bucks) and then let me drive off knowing the sound was still there and they already had me pay. Definitely felt like a money grab. I realize Toyota in general is hurting from Car Sales due to the virus and felt like they are trying to make it up in the service department. They did put new wheels on my truck and did I good job with that. Ive always been willing to pay good money for good service. Didnt feel like I got that at all. :(

The best dealership I have been to in the 30 years I have bought vehicles. Thanks to Lonnie, Joe and Penny.

Great friendly experience. Always get the vehicle to my specs.

Absolutely the best automobile buying experience ever! This is my third purchase from Fox Toyota and everything from the automobile itself to the purchase details and personnel were beyond all my expectations!

They are really good with there customers and really friendly and answer any questions you have and really try hard to satisfy its customers with all there budgets they want to spend and are really fast about get you at the door and to make sure you are happy.oir salesman Zachary Wright was really great, and all the the people that helped us there was really patient with us with it being our first new vehicle we had ever bought.I WANT TO THANK ALL OF THEM FOR TREATING US SO WELL.

Easiest buying experience we have had. Tim was a great salesman and we will be repeat customers.

Its not the same since it changed out of the Fox family.

Great place to get a car or truck

I have now purchased my second 4 runner from Fox. My 2016 was in an accident and was totaled. Looking on Fox website I found the exact 4 runner even down to the color. Ken Buckner was my salesman and Ryan White was the finance guy. They both were fantastic. I never stepped foot in the dealership and today my new 4 runner is sitting in my driveway. I cant thank you both enough for all you did to get this done. Fox Toyota is by far the best place ever. You have a couple of great guys working there.

Had my car serviced there they done a great job and did not try to make me get more then what I needed that is rare for a car dealership

I was driving my son’s car cross country (Iowa to South Carolina), I needed someone to check out a problem with the car and suddenly I saw the Toyota sign from the highway. I stopped 15 minutes before closing time. They could have said “sorry, we are done for the day”. Nope, they stayed late and checked to be sure my car was safe to continue driving on my trip. The entire staff that I worked with was beyond nice. Thank you for taking care of a traveler!

Good service. My RAV4 is running so far! I wish they were closer to downtown but they are better than the con artists at Toyota Knoxville so I’ll keep getting services there. Only reason this isn’t a 5 star review is that they stole my wheel lock from me. I got it back luckily but I’ve never had a dealership steal something from me.

Fox maintenance Dept. Was fast and very efficient.. Friendly service.. Like going there..

We are repeat customers. Good customer service and trustworthiness keeps us going back.

What a waste of my time. Went to oak ridge Nissan deal was done in about 1hour.

Great business. Family atmosphere. Happy to do business with.

K.C. was great very helpful and patient. Thanks for helping me find a great truck!!

These guys are the best! Fox Toyota has the best prices and service. This is not my first new vehicle or first new Toyota. No need to look anywhere else, even if you need to drive a bit further. I have been in retail sales for over 20 years and Fox will treat you like family as do I with my customers. John Fox and Chris Hogue you have earned another customer for life. Thank-you! Scott MacDonald

Maybe I shouldve showed up earlier than 7:30.Not very goid assistance.

I love this place! Great service! I went today and bought a license plate and I love it! Definitely recommend! They also have a variety of gifts/ accessories.

Always a positive experience when dealing with the Fox Family Toyota dealership. Myself and my family members has dealt with this family owned dealership for close to 50 years with never a negative experience.

Very nice people. Great vehicles and friendly service

Very friendly, not pushy

Excellent service! Colton & Penny were great to work with. Got us in and out quickly & took care of a recalled part as well as the oil change. Included a detailed multi-point inspection. It is not often that you have a positive experience having your car serviced.

We took our vehicle to multiple places nothing was working properly. We took it to Fox Toyota in Clinton and had the BEST Service ever! Penny was the sweetest most caring service employee and we thank her for her honesty. We highly recommended you visit them for your Toyota service experience!

Knowledgeable friendly sales staff. No pressure tactics.

Needed to trade my sons vehicle in for something newer. Ronnie and Lonnie found the perfect vehicle for him at a payment he could afford. Took a load off my mind knowing hes now in a safe new vehicle. Lonnie S. over in the financing dept was very helpful too making good suggestions regarding additional options. You just couldnt ask for a better group of people to work with than this family-based dealership. My family has shopped Fox exclusively for over 40 years. Cant say enough about how great they are to work with.

The excellent folks in the service department at Fox Toyota diagnosed and repaired my car on a busy Friday afternoon and had me back on the road in 2 hours. I cannot thank you enough, John Lietz and Adam in service, for the level of care you consistently show for your customers. Do yourself a favor and drive the few extra miles up to Clinton; these people are the real deal.

The best experience Ive ever had dealing with auto dealerships! Very helpful and patient, extremely friendly and inviting. Thank you Fox Toyota! 🦊

Great customer service

Ronnie Fox and Lonnie Qualls were both amazing to work with and Greg in Finance was very helpful as well. They made what would typically be a stressful ordeal into a super easy and wonderful experience. I will definitely recommend them to friends/family. They certainly live up to their outstanding reputation.

Just purchased a new car from this dealership today, and we had a great experience. Paul was wonderful to work with and he was super friendly. I highly recommend Fox Toyota!

We have been car shopping for a couple of weeks and the people here were so nice and helpful that we decided to buy from them. Our salesman Dex was awesome, not pushy and super helpful. I will buy my next vehicle from Fox Toyota.

I walked in with no appointment around 10: 00 am for a checkup on my carI was out the door within 1 hour. Super friendly folks. You just cant askfor more than that.

Amazing staff, they where never pushy. Tried every which way to make the deal happen. Would gladly recommend friends, family anyone to them. Will definitely be back in the future. Ask for KC and enjoy the experience!

Nice, waiting area! I played chess, on my smartphone the entire time. Except, for getting a quote on a vehicle! Moving on and out of state, ya know!Salespeople, just let me do my thing and even got a measuring tape, just so I would know my things would fit. If, I decided not to fly.Flying across the country, is more save; than driving! Besides, at the altitude I will be living at its probably better to fly out west@

I was on a road trip with my family and my car was having issues so we pulled in to Fox Toyota. They said their service center was closed but one of their amazing mechanics was still their and helped us out for no charge. Really great people here, you can trust them. Special thanks to Bryan Hedden who helped us out when we were extremely worried.

A very friendly, courteous, and professional staff that go out their way to help the customers. My vehicle is serviced by real professionals who take great care of my car and always resolve any issues it may have. The staff always strives to have satisfied customers. Love the hot chocolate and cookies in the waiting room.

They take very good care of my car

Really nice people

Pleasant salesman, clean cars. Looking for used car, gave specific details of what amt. we had to purchase, from an insurance claim. He totally ignored the amount I told him. He came back with an amt $1500.00 OVER! I looked up Kelly Blue Book and Edmunds on 1, the discounted price he quoted before taxes, etc was $4000.00 HIGHER than their quotes! I was so disappointed, as I wouldve liked to have made a local purchase.

Good place to buy

I live in Knoxville and have driven 40 minutes to go to Fox Toyota for years for service/repairs on my Camry. They are trustworthy, knowledgeable, courteous and provide excellent customer service.

Great service and love their service department employees Gary Colman and other employees

Went to Fox Toyota and I was very impressed by Ronnie Fox, he was checking on all the customers including me and my wife. I ended up buying a truck for them, Tim was a very good salesman no pushing or pressure to buy. They do things the right way from top to bottom, and I got some brownies in the mail and a picture of my new truck. Great people thanks a lot you have a repeat customer!!!

Great people very nice could not have ask for a better salesman Wes Shoemaker. Management and finance made the transaction so smooth and got us in and out quickly with no pressure

My wife and I went to Fox Toyota to buy a Tundra on January 18 2020 . We arrived at 5:30 pm they closed at 6:00 pm we spoke with salesman Wes Shoemaker we showed him the truck we wanted . He was very helpful and knowledgeable. We were worried about arriving so late didn’t realized they closed at 6:00 pm but anyway they were very polite didn’t try push us out door due to time . Made buying experience pleasant. We drove away in a new 2020 Tundra crewmax limited . Wes, his sales manager and finance were all pleasant to deal with. We appreciate all they did and definitely recommend Fox Toyota . Will return in near future to buy a third vehicle 4Runner

Best dealership to go and get your vehicle. The owners are great, service department (Tim J and Bill), sales force is great especially Larry L and the Sales Manager, Chris H is Fantastic. Very up front honest folks not pushy just a great experience. I purchased a Used Rav 4 and new Sienna this year 2019. Great vehicles and great price. They know how to take care of you even after you purchase the vehicle as well.

Our Subaru broke down right next to this dealership. We limped it in and asked them to look at it. They said $60 for diagnostics, applied to the repair if we fix it. We said fine. We needed to know what we were up against. They came back and said it is in the transmission you will have to take it to the Subaru dealer. No charge. We would have paid them without question. If they would not take our money (out of towners with no ties to them) how will they treat you?

Professional, friendly staff! Recommend this dealership for sales and service!

Fantastic truck buying experience. Rick Collins was our salesman. He took his time to answer all our questions and made us feel special.I wont go anywhere else to buy a vehicle.Thank you Rick and thanks to Fox Toyota

I get all my parts and accessories here. Great people

I have been a customer for a long time and will continue to be one. The people are great and I trust no one but them to keep my truck on the road. It has 264K miles and I expect it to be around at 400K. You cannot go wrong with Fox Toyota.

My review is regarding the complete lack of precautions to protect their customers and staff from the current pandemic. It seemed business as usual in the service area waiting room today. I saw an employee refill an already used cup at the self-service drink station. 20-30 people sitting in or wandering through the waiting room with no regard to social distancing. I saw one customer wearing a mask and zero employees. It looked like the only staff wearing any type of protective equipment were those actually getting in the cars; they were wearing gloves but no masks. I chose to stand outside to wait on my car.

Rick offers exceptional customer service, and is very knowledgeable, and willing to go the extra mile for his customers. I will continue to go to the Fox family for any vehicles in the future.

Great place for Toyota service. Friendly people, clean facility, good cubicles for remote working.

Great place!! We dealt with Kenny and he was great with us and not pushy. A wonderful salesman would deal with him when buying a vehicle.

Well what can I say!Absolutely the best of Knoxville

Excellent care and service for my Toyota. And a great price too!! Ill be back, and recommend others to this dealership!

I had a wonderful experience at Fox today the air in my tire appeared low. It was almost closing time when I got there. The young man (I wish Id gotten his name) was so relaxed and unhurried. He took care of me right away. He helped me feel at ease.He was very professional and delivered excellent customer service. I have never had a bad experience at Fox. I have taken my car there for every single maintenance since 2006. But I just left the lot today feeling so well taken care of.

Absolutely wonderful experience. Kenny Buckner went above and beyond to help us, Even went beyond his job description.When we had major issues with our insurance company, He & the finance guy ( Sorry I forget his name), Patiently waited, then helped us get new insurance.These people are the way car buying SHOULD be done!

I worked with Ryan and William on a used truck. Fox is a trustworthy business, and they do fair deals. If they can get you in something for a reasonable price, they will!

Always exceeds my expectationsHaving your car serviced at Fox Toyota is always a pleasant experience. I trust them and have never been disappointed with either the repair or the manner in which I was treated. Always friendly and professional.I have been a customer for over 20 years and highly recommend Fox Toyota. Family owned really makes a difference!Michael CoxKnoxville TN