I work for a building that used to employ this company whenever an elevator gets shutdown. They would show up hours after we call them for their services. That would be fine if this happens once in a while, but this happens every time. When they do show up, they would fix the elevators but once they leave, the elevators stop working again. I had my service elevator down for months and they would attempt to fix it. They would tell the staff that everything should be fine but its still not working. Very unprofessional.