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Harbor Light Complex
1710 Prospect Ave E, Cleveland, OH 44115, United States
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Harbor Light Complex

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Ki
Review №1

Good place to go if you want to change your life!! Compassionate staff, good programming. They could use a newer building but if youre there for the right reasons than youll get the help you need and the building becomes the least important thing. Good food, too.

I’
Review №2

Thank you for helping me transition into society

CI
Review №3

Very uncomfortable business..The female staff very disrespectful and unhelpful I hope everyone in this facility men&women with children be blessed with their own home of their own because I wouldn’t want my potato chips here awful first impression I’ll never go back

Ag
Review №4

Its clean but parking is right around the corner.

Wi
Review №5

They act as you youre criminal taking something 4 myson

Sh
Review №6

Kinda 😵 however all ln all they care wonderful programing these people work hard

Da
Review №7

Plenty of Bed Bugs and super roaches. Less than desirable customer service.

Ch
Review №8

Jas a great addiction center.

Ce
Review №9

Its a great help for people in need!

Ki
Review №10

My family member was here for 6 months and it seems the rules are made up or changed daily and by individual employees. The employees are sometimes dramatic and very temperamental... instead of realizing they are there to do a job, they get involved in the residents drama and often take sides! Which is like being in high school!!! I hope i never have to visit anyone there again. Other than the high school stuff from some employees... the good employees were fine. They were knowledgeable and tolerated the intolerable... they are doing their best but success depends on the resident... oh and parking is horrible!!! Bring money.

Wi
Review №11

Hated it very unclean and the staff is disrespectful.

Ed
Review №12

Many programs to help people live better lifes!! It is a facility contributed by thee Salvation Army!! Which by the way is a non-profitable organization!! Thank you for you service to the community!!

Ka
Review №13

When I went to detox here, I was done. Emotionally and physically drained. I was looking for a safe place to help me through the detox process. This place provided that. No, its not a brand new building, with brand new furniture, but its a safe place to get clean. I had a bed to sleep in and the medicine I needed in order to complete the detox process. I was never uncomfortable there. Im reading reviews about drugs being in there. Theres drugs in every drug rehab. Not everyone is there to get clean, unfortunately. If you are looking for a place to detox, this is a great place. The staff are all truly caring and most of them are in recovery themselves. I called and 2 days later I had a bed.

Yo
Review №14

Thank you for love too all that you all show🥰🥰🥰

Al
Review №15

This place is not about recovery or helping addicts ! They basically give you a 5 day stay with no meetings no help with outpatient treatment nothing I would not recommend sending a loved one to harbor light no one cares theres just collecting insurance money and state grants very disappointed and I think someone needs to look into this

Er
Review №16

SAVE YOUR OWN LIFE AND NEVER GO HERE. This place doesnt care at all about you or your loved one. Overdoses are happening every day, people are dying in this facility. No consequences are being held, people are getting high in and outside the facility, and no one does a damn thing about it. Its all about the money for them. As long as theyre getting funded they wont do anything. DONT GIVE THEM MONEY OR THE SALVATION ARMY. They dont care about your life at all or if you get better. They want you to stay sick. I have people I care about there and Im constantly worried Im going to wake up and find them dead. The facility is a big trap house. Addicts need help and consequences, not to allow their behavior to continue and not serve any punishment. People are even selling drugs there!!

Mi
Review №17

Im still wondering when I am going to get a call about my family member I inquired about that is no longer there. Luckily that person called me days later to tell me they are no longer there. We can talk about the many people smoking weed in there but we dont tolerate drug use or no drugs in the facility another rule broken or the handful of drug dealers that live there and introduce themselves to the newbies the first night they are there. We can discuss the amounts of donations this place gets and the amount of money they charge everyone to live there and all the amounts of money that goes missing as well out of peoples accounts?! But this is just another useless halfway house for losers some get help others are just another failed number. High five to those who survive and have the strength.

KK
Review №18

If I could rate this place a -100000000000 I would. They have made my family and I suffer due to not communicating, changing things last minute, and not doing their job correctly. My family member has done everything he has been instructed to do for the past 6 months and now is being more restricted than he ever was. This place needs some help before they try to help other people....

Ka
Review №19

They do great work. They need clothes.

FA
Review №20

Awesome staff and well maintained facility. Much needed service in our community

To
Review №21

Great place to go for housing.but you have to be on the 7th floor.

Pa
Review №22

Great historic area. Love the buildings

Ke
Review №23

Horrible place! Infested with roaches! Constant drug use.this place does not care about anyone there all they care about is money. Just like jails or the prison system its just a business. They will not stop doing what they are doing because they keep making money off of the people in there. STAY FAR AWAY. IF YOU WANT A REAL PLACE THAT WILL HELP YOU WITH ADDICTION GO TO THE LANTERN

JA
Review №24

Good Transitional option, offers Detox, Housing, Classes, Job Services, and Case Management services. Great Staff!!

Wi
Review №25

Theres some wonderful people working in this complex you go down there to take care of your business they will help you get on your way

St
Review №26

I dont hate it just they dont practice what you preach

Ch
Review №27

Great services available for homeless or people with substance abuse problems seeking help.

Th
Review №28

Some staff truly care but some think theyre cops and get off on sendin people back to the joint excels at pickin shots and the spin move. I think its taught to them

St
Review №29

One of the counselors there is terrible. Actually got my boyfriend using heroin again there. Took him out drinking and even slept with him while he was in the program. Now that he broke it off and went back in detox and recovery she is harassing him on Facebook and all his friends as well. I only know her as Jennifer Lynn-Cleveland on Facebook. But she is also very racist. I have all the screenshots of her racist remarks. Her harassment. This place is supposed to be safe and about the Lord but you have someone that is turning peopl3 back on to drugs there. Its disgusting.

Do
Review №30

The staff is awesome and I well maintained facility

Th
Review №31

They do their very best to help you.

Ku
Review №32

Wanna get sober?...go here

Ka
Review №33

If i could give it a zero I would. They allow people to keep giving dirty urine tests and doing nothing about it. This person is putting a loved one of mine in danger and physically hurting this person. I dont know what to do.

T
Review №34

Provides an opportunity to rebuild your life from whatever misfortune youve experienced.

Th
Review №35

They do their very best to help.

Ad
Review №36

The tagline here should be doing more bad then good

Va
Review №37

Its very helpful for certain people

Ki
Review №38

This place provides shelter for men, women and children. They also have programs for people who have been released from the institution.

da
Review №39

As long as you can adhere to the rules and be patient with certain procedures you can take a few months to get help with getting your life back on track!!

B
Review №40

Helps get and keep people sober

Ja
Review №41

They help needy people. Cleveland has plenty people in need.

Ch
Review №42

They people supposed to care and they dont

Le
Review №43

Very helpful with looking for a job

Je
Review №44

Nice place to start out for housing

ca
Review №45

TERRIBLE place. terrible staff. They act like they help people but they dont

Ra
Review №46

A halfway house where they dont spend money on the building or helping their clients and funding goes missing.

Jo
Review №47

Its a good place for new beginnings

Ja
Review №48

We have a A A meeting every Tuesday nights at Harbor lights Detox 7.00pm,

Ro
Review №49

Really great place

Er
Review №50

Its a place that helps the homeless, a drug rehabilitation, and halfway house for people coming home from being incarcerated.

Gu
Review №51

Great community services

Mi
Review №52

🤑

Gl
Review №53

Great place to be a part of.

Er
Review №54

Needs improvement... But i guess they try.

Je
Review №55

Need help? This is the place to go!

Lo
Review №56

Nicer the other shelters

Jo
Review №57

Just One of 10,000 Fake Christian Cults.

Ja
Review №58

Help is there if you follow the rules

Ja
Review №59

Half way house for men and women coming from prison

Pa
Review №60

Sometimes i go to AS meetings at Harbor Light

Ma
Review №61

So glad they are here for those in need!

Ja
Review №62

Roach infested, many staff have personal issues, they take out on people with special needs..Horrible.

Di
Review №63

Not prepared for crisis9

Ho
Review №64

Helpful

De
Review №65

Not pleased with the experience.

Wi
Review №66

Good food

Da
Review №67

Praise the Lord!

Ge
Review №68

Saved my life.

Ko
Review №69

Drug and roach infested

Pr
Review №70

Ok

Ji
Review №71

Still give a Damn!!!

Dw
Review №72

Great

Le
Review №73

No

QU
Review №74

Hated it

Br
Review №75

Bugs

Mi
Review №76

Grate

La
Review №77

Takes good care of family members

Information
19 Photos
77 Comments
3.5 Rating
  • Address:1710 Prospect Ave E, Cleveland, OH 44115, United States
  • Site:https://neo.salvationarmy.org/northeastohio/HarborLight
  • Phone:+1 216-781-3773
Categories
  • Social services organization
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