We have used Volunteer Rid A Pest for the past five years and couldn’t be more happy with their service. Our technician, Kellen Pickle, is always so courteous, on time and very thorough in his work. He is never pushy and doesn’t try to sell a service we do not need!! Definitely a satisfied customer and would recommend them to anyone needing a pest control company.
Young man did great job very nice and polite he did the job right
Paul came to our house and was so friendly. He explained everything perfectly. Took his time while helping to get rid of our ants and wasps. Highly recommend him and volunteer rid a pest. We will continue to use them!
Each year, we have our cabin treated for carpenter bees. This year, we had to ask our pest controller to retreat because there were still bees boring into the logs. The pest controller did not state there would be any additional cost for the pretreatment; however, we received a bill from Volunteer Rid a Pest for $125 in addition to the amount that was paid 2 months prior. We contacted the billing office and never received a response after multiple attempts. At our next monthly service for mosquitos, we inquired about the charge and the pest controller advised it was a billing error and should be waived for retreatment. Then again, we received another bill for the carpenter bee treatment. We called the billing office again and after multiple attempts, connected with a representative who advised us to talk with the pest controller about the bill. I advised that I did and he stated the bill would be waived. Then the billing representative advised me that the pest controller supposedly informed us that we should pay the bill. I was very disappointed in the blatant disregard to honor our agreement for no charge, and furthermore, placing the customer in the middle of the dispute between the billing office and pest controller. I will no longer have service by this company because business practices should be trustworthy and the customer should never be placed in the middle of a billing dispute with the office and pest controller. I asked for the owner, Eric Gardner, to contact me. I am still waiting for a call back.
They are not doing any better then I did my self. I should have stop a year ago.
We were referred to Volunteer Rid-A-Pest through a contractor. Scheduling was easy! Also, Daniel was very thorough and took his time going over the entire house. He was friendly, on time, professional, and informative! Definitely gave us good quality services to our house for a good value! Thank you Daniel and Volunteer Rid-A-Pest.
Absolutely wonderful! Very friendly, upfront, reasonably priced and quick service! Cullen is amazing too!
Great to work with, very easy to set up, responsive. My tenant was very pleased with Paul and how thorough he was. Looking forward to continuing to work with them.
Paul came out, same day, and on time. Very courteous and knowledgeable. Will definitely use them again.
Very nice and professional. Great price as well. Highly recommend
Paul came out the same day I called and took care of our issue. The whole experience was professional and very affordable.
They are great and on point I would recommend them to anyone
Best pest control in Cleveland area. Quality and price
Took a bit too get a hold of him to come out since they are so busy. Which is understandable. He was here when he said he would be. Super nice. Great communication and excellent advice. Will definitely use if needed again.
Wish I had called yall sooner! Whitney and tanner are top notch! They are just a phone call away anytime I need them. The monthly mosquito spray works great as well as the 3 month spraying for spiders and bugs. 100% satisfied!
Best go no farther
This place gives honest, reliable service with a gaurantee. What more can you ask for. Their techs and office personnel are courteous and professional highly recommended
If I could give them more stars, I would! They are always on time, they are very professional and do a great job. I would highly recommend Vol Rid A Pest.
Volunteer has been our pest control service since we bought our current house in 2015. They are great to deal with. Their people are professional, knowledgeable and friendly, and have never disappointed us. Their mosquito control service is amazing. I would not hesitate to recommend them to anyone.
Our family goes way back with Volunteer Rid A Pest, probably close to their beginning here in Cleveland. They have proven their trustworthiness throughout the years by servicing my parents, grandparents and now my family. They are always very responsive and quick in emergencies--like when you have a wasp nest in your attic storage area! Their techs are professional and friendly too. Honestly, everyone I have contact with at Volunteer feels just like family to me!
Great company. As a Realtor it is important to work with high quality companies that show up on time. Rid-a-pest did a great job and provided high quality service for my clients!
Very dishonest.In front of my Dad and I... pest control guy said no termites!!! Then need termite letter for bank closing and all of a sudden it has termites....and needs 1400 worth of spray and treatment.... and the bill is no longer 45.00 but rather almost 1300.00 .... closing date pushed back to later date to get an honest opinion. Seems very sketchy. I will not use again. I can’t believe this company has 4.5 stars. Must be fam and friends cause I will not ever be a customer again. Buyers and realtors beware.
Super service and they get the job done, no pressure from this bunch when everything is perfectly organized to fix your problem. Im a 8 year customer, feel free to look me up on FB, Bob Hilton Property Management Consultants. Im 1 of the oldest property management companies in Chattanooga and all over the internet. My other company is Kent property management, read my reviews.
We just had our house built and came upon an ant problem. These guys put covers on their shoes before they enter your house🙌 One of my biggest pet peeves is shoes on in the house. I usually feel very uncomfortable with anyone in my house especially when my husband isn’t home but that wasn’t the case with these guys. Very professional and informative. Highly recommend!!
Volunteer Rid A Pest has polite, well trained employees who come spray inside and outside of my house with an odorless, effective product. If ever I have a new issue, they are very quick to address it. I appreciate their commitment to customer satisfaction.
Ive known Erik Gardner for about 35 years. He is a very honest person and I trust him to do all my pest control. I use them for quarterly pest control and monthly mosquito guard. They also put new insulation in my attic. I highly recommend Volunteer Rid-A-Pest.
I have been a customer of Volunteer Rid A Pest for a long time now. I appreciate their professionalism and concern for the customer. If I ever do have a seasonal problem all I have to do is call my serviceman, (usually Tommy) and he is right there with a solution. I like the fact that they actually LISTEN to me and act accordingly. That in itself is unique these days. I will continue to recommend them.
Have several bird feeders...Which is dinner for rats...who knew ...Volunteer came and set out pet friendlystations....and within a week...no rats...The technician is super super friendly...And MOST IMPORTANTLY theyrelocally-owned ....
Brandon has been spraying my store for close to a year and has exceeded all expectations with his knowledge and friendliness. I would highly recommend Brandon and Volunteer for any business or home in the Tennessee Valley.
I have used Volunteer Rid a Pest for several years. I have recommended them to many people for pest control, mosquitoes and I even had my son and his college roommates use them in Chattanooga for rat control. (ugh). I have only had to call one time over the years to have them re-treat my home. My serviceman at the time (Alex) was there the very next day to take care of things. A few months ago my son, Kellen, was given an opportunity to work for Erik at Volunteer Rid A Pest. There is nowhere I would rather him be working. He is surrounded by dedicated workers and works in a Christian atmosphere. I would have completed this survey whether I had a son working there or not, because I believe they are the best. Not only are they local, honest, affordable and friendly, they are GOOD. I have recommended them for years and will continue to do so.
Kinda costly but well worth it
Whitney is an awesome technician. He ensures all areas have been treated and takes the extra steps to help us eliminate unwanted pests at our work site. He even comes back outside of his quarterly visits to rid our environment of larger-sized pests that create a better work environment!
Very pretty professional & courteous. Weve already seen a decline in the ant population outside. 🙌🐜🚫
Great service and communication! These guys are so professional and have always done a great job!
Volunteer Rid A Pest is very professional yet friendly. We have proudly been their customer since 2013. Prompt to return my call and answer my questions as though my call was the first call of the day. Volunteer Rid A Pest is head and shoulders above their competition!!
When I worked at Bowater, Volunteer was our exterminator. So years ago I started using them at home. They provide good service and return any time if necessary!!
Volunteer rid a pest contol is the best, always on time, if there are any bugs, spiders, termites they will get rid of and the best price of anyone around, our guy Tommy is the best always calls ahead to schedule always on time, the most professional and knowledgeable guy anyone can ask for. I would recommend them to everyone, you will not be displeased
After the experience my husband and I had, I am actually surprised that coming to the reviews showed all 5 stars. Im not sure what happened with us, or if these may be people they know or something, because we had a terrible experience.The guy that came out was really friendly, even though he was late and didnt even bother calling. Our agreement was for common household pests, with the main concern of spiders and carpenter ants. We also let them know we had a mouse chewing up everything and showed them the couple spots where we saw droppings. They sprayed a ton of spray around our mobile home and placed traps down. My husband also told them that he needed to fill a couple holes up, that the mouse may be getting in at, but the pest control tech stated that he would do that, it is part of the job. Everything sounded great.The guy was supposed to come back to do the filling of holes, because he didnt know and didnt have his items. That is not a problem at all. On the day he was supposed to come back, the tech was once again late and no calls. My husband had to text them, asking if they were still on the way. This guy sprayed again and filled up the holes (or so he said), but when we looked afterwards, the hole my husband pointed out, was still there. My husband then texted again, letting them know and they said they could be back out on such and such day. I waited around the house that day, but no one came by. Then, he said he would be back in the area on another day, but once again didnt come by. I told my husband that this is very poor service, and I do not want to stay in a contract with someone that is going to no show or be late every time. He called the office and told them he wanted to cancel services and explained why. The lady in the office was sweet, but she said she was the only one that answers phones and had to let us go. This was on a Friday, and by Monday, we had a check for $85 in the mail. I asked my husband, why didnt the manager or owner even try to call and save us or apologize. I guess he didnt want our money or the job was too much for them? My husband worked for Orkin, Terminex, and a pest control service local to another state, so he has a lot of background in this field and said this would never fly at any of those places, but the services was also more money as well. I guess it is worth it, to have your problem solved right, because as of right now, we found out the mouse was actually a rat, which we told them, it completely ate through a bunch of our stuff and we just spent the whole weekend throwing a lot of things away and sanitizing and bleaching everything, the carpenter ants came back in full force and the spiders are still thriving just fine and have made lots of new webs in all our window seals and outside the house. It has only been about 2 weeks, maybe going on 3 since they sprayed last, too. Also, we did not get the extra $25 for them not doing their job in the first place.
Hands down the most professional and best pest control company around.
Very dependable and affordable services... in other words... they are FANTABULOUS!!!! I would recommend them to everyone!!!!
We have used Volunteer Rid a Pest for many years. Excellent service and friendly staff and are quick to respond when we need their services.
We use them at the office and at home. They do a great job!
Always great 👍🏻👍🏻👍🏻 Cant go wrong, you wont b disappointed
All around great people to do business with,reliable,honest and friendly!!
They always keep my mind at peace.
Friendly servoce
Have know the Gardners for years they played ball at Hopewell same time my son did Good people
They seriously care about your company.
The best in the area!!!
Wonderful company!!
Good Business