Great experience I really enjoyed the person that helped me. Her name is Angie. She was very nice and helpful. I give the whole company a good review fast and timely service.
This was a great place to get a loan from. Jessica was amazing and very helpful
Jessica was very patient, professional, and helpful she directed me and helped me to get the funds I needed the same day. Very impressive! Thanks Jessica!
I was on the phone wlfor like 2hrs with this business & they were EXTREMELY professional. The woman who helped me was named Jessica & if yall go thru this business I say ask for her, she was nice, she waited for me to get my account stuff situated, she helped as I needed it. I recommend it.
Jessica helped me get approved for a loan today. She was very fast and very friendly. I don’t know much about how loans work but she helped to explain it to me in a way that I can understand. And walked me through the whole process. All in all I had a great experience today. And will gladly be back if I ever find myself needing a loan again
Very nice people Jessica was very helpful with getting a loan today
Jessica was very friendly and very helpful!! Professional and courteous--
Jessica was amazing. The only reason why I went there in the first place was her reviews. She is professional and kind.
Jessica did a WONDERFUL job taking care of me today. This was my first time ever taking out a flex loan. She took great care of me during this process. I definitely recommend her to you!
This is about the 3rd time the black woman that works there has been rude af. Last time we had 4 people waiting in line in the chairs. The first guy in line went up to the window twice and she said she wasnt ready. Probably on her phone? So after about 20 minutes of waiting, I walked out again (not the first time either). Before that the store didnt open for another two minutes. I walk in and she said We dont open for another two minutes, cant your read.
Ms. Jessica helped me out very well and expeditiously. She is very thorough and knowledgeable about her job. She took care of me very well. Will miss definitely recommend going here when in a financial bind. Ask for Jessica she’s the best.
Jessica was awesome she helped us get a loan and kept everything as hassle free as possible she’s great!
Jessica helped me get approved today. Friendly and fast. Helped with any questions I had! Highly recommend.
Jessica was good worker
Jessica, was very friendly and very helpful, she made my experience quick and easy. Very friendly service
I went there for the 1st time and Folasade Harper was amazing!
Jessica was awesome she was very patient and professional. She was very helpful. I am very appreciative of her help. She deserves a raise!!!
Jessica was awesome friendly and very helpful
Jessica was very helpful and did an awesome job! Shes very professional and helpful.
Jessica, Was very good and professional
Jessica was very professional and polite I will definitely come again and I thank her for her hard work she did
Jessica did amazing without her my husband would still be locked up she was so quick and took the process seriously and efficiently.
Jessica was very helpful and went above and beyond to help me she was very friendly and respectful I would recommend you go see her Thank You Jessica for ur help I will be back to see you again
Jessica was very nice and done a very good job helping me..
Jessica is amazing she is very professional I consider her family
Super happy with the service was given to my husband and I by Angelia
Jessica was fast and professional. I will definitely do more business here. I hope to see her every time.
Awesome service Jessica took care of everything quickly
Jessica was a huge help!
These guys are thieves. Taking money more than once week. I would NOT recommend anyone using them.
I want to thank Jessica for her hard work and help today I got approved for a loan! Thank you so much it was easy and fast god bless for advance financial and Everyone that works here in the Cleveland store.
I went by today and Jessica made everything smooth for us to get approved. She was really kind and helpful at all times. Loved the service
Went to advance financial and Jessica Harper was so amazing she got me and my family the money we needed she was so helpful she kept us laughing the whole time. she showed us compassion and the best kindness i have ever had every time i need money i will go to advance financial for now on and i will only deal with Jessica i can say we added a new member to our family..
Just wanted to say that the is the place for your financial needs. Jessica was awesome to work with, while the company is all business Jessica was all casual in the sense youd think shes family.Thanks Jessica, dont know what Id do without ya!
Mrs.Jessica was very polite and very helpful!!!
Ive had this loan for over a year and because of Covid Ive been past due but continued to make payments no matter what. I made a payment yesterday of 70.00 and woke up this morning to them taking out an extra 230.00. When I called, the girl was rude and told me there was nothing they could do. I asked to speak to someone higher and she told me no. Now everytime i call, no one answers. I just need my money back.
I was beyond satisfied with the customer service from Angie. She got me in and out very quickly.She explained everything in great detail. This was the easy loan I have ever received.
I appreciate the service Jessica gave to me she was very polite and respectful her atmosphere was very welcoming! Will do business with her again! Thank you for being so kind
Great company Logan was very helpful there were issues with my account and he worked on it for 2 days and got everything fixed and got me approved. he went above and beyond. will most definitely recommend this place to any one i know .
Jessica helped me. Came straight in from work at midnight and she was wonderful at explaining every question I had. Loved working with Jessica.
Drew is extremely helpful and supper supper nice. Great customer service. I would def recommend.
The banks had closed this evening and I needed to cash my check so I went to your store in Cleveland, Tennessee. I dealt with Tyler and he was very pleasant and sociable. He cashed my check very quickly and we talked about gardening and bees for awhile after I had my cash. 10/10 really enjoyed my talk with Tyler.
Great service very nice Jessica
We really enjoyed our visit here. Jessica Harper was very friendly and very helpful. We will definitely be back here and will recommend it to anyone we know that needs extra cash.... Thanks for everything....
Angie, helped us out alot, was very respectful, and nice, she smiled the whole time and we had an amazing with her, held conversation with us the whole time. the best representative we have met so far. thank you for your help and time .
Jessica and criss were extremely helpful. They took care of things in a timely manner and were very respectful. Thank you for your help
Angie was very helpful and respectful
Jessica Harper was a very wonderful person to assist me...utterly thorough and professional. She wore a smile and exhibited extreme patience the through our entire process.. .I highly recommend you go to advance financial...ask for Jessica Harper!
So my fiancé and I came into Advanced Financial and Casey Was still in training and did a phenomenal job!! :)
Your very nice and helpful. Thank you! Jessica.
Well i walked in I had an issue, I walk out happeier then ever.. Logan was an incredible help.. and made sure my transaction was right.. thank you so much Logan.. if I was living here this would be my favorite store.. thanks again..
I enjoyed the music in the background and the customer service was phenomenal. My wife and I were in and out quickly. Darcy is the guy who helped us with what we needed and exceeded our expectations. Thank you, sir! I definitely recommend Advanced Financial!
We had Angela as a representative and she was amazing. Super helpful and very friendly. Definitely ask for her when you visit here! I will recommend this place over and over!
I would like to give a shout out to your employee Sandra at the Cleveland store. She always has a smile on her face and always willing to help. Working nights you know she must be tired but she never shows it. She even remembered my name. Remembered the story I told her before and asked how I was doing. Genuine concern and great customer service I will continue coming here because of employees like her. Made me feel important.
I have used Advanced Financial for money orders for the last few months. I have enjoyed the friendly services proved by Angie. She has exemplified true friendliness and professionalism at all times. You have a great employee in her.
Chris really helped me out in my situation. He has excellent professionalism as well as a friendly hostility. Thanks so much !
Angie was so much help and got me approved for more than expected!
Its an good place to go thanks
Great customer service!!! Darcy helped me with everything I needed and was really helpful. Definitely going to keep doing business with advanced financial
Very helpful. Professional and when in need this is the place to go. Ramses was very professional, helpful and polite. I appreciate your time and help.
Angie was so sweet and caring. She took her time to explain the flex loan to me and never acted like she was frustrated with me when I would ask her questions. Thanks for your help Angie I think Advance Financial needs more employees like her.
Angie was amazing! Helped me out very much and was very nice and patient
Service was quick and and friendly. Angie was very knowledgeable and answered every question I asked and helped to explain things in a manner that were simple to explain. Go see her for any needs that you may have. Cheers.
Had an excellent experience. Logan was outstanding. I would most certainly recommend Advance Financial.
Its Tuesday September 8, 2020.... at 3:53pm.... why are we closed?
Jessica was a major help assisting me today I prefer this place
The woman behind the window was so friendly. The music really set the atmosphere. Love cashing checks here and seeing my friends at advance!
Nice people great smiles... Billie Jean was the best she was very kind very sweet and even though I stayed there longer than anticipated she made it comfortable and pleasing to be in the facility thanks guys over at Advance Financial.
My mother is disabled and has a loan with yall and I drive her up there a couple of times every month. When we pulled up and came in Tyler met us at the door and held it open for us. Cannot recommend this place enough.
Advance Financial is awesome! Cody was a great help and it was easy to get a loan. It has been hard for me to get approved at other places.
Christopher helped me out tonight. He is grade a customer service. Very likeable person and helped me out swiftly and was very courteous. Leaving satisfied and impressed.
Ramses and Jessica Harper do great helping my getting a loan thank you :)
Miss Angie was wonderful very helpful from phone conversation to my first time customer walk in experience thank you Angie for your great customer service and for always smiling
This place got me taken care of. ramses was great will be coming back to do more bussiness with you guys
Billie Jean was amazing today!! She is redicuously sweet and just to helpful:) you need more people like her!! Very pretty smile and super polite in Cleveland, Tn
I went to the store needing a money order for a bill and ended up talking to the guy behind the glass about goats in pajamas for 10 minutes. Tyler was extremely friendly and has been the highlight of my night so far.
Great staff they were able to help me out for what i needed would recommend to everyone
Advance Financial in Cleveland TN was awesome! Tyler helped me showing great professionalism, excellent customer service and his enthusiasm about me qualifying in an urgent financial situation was outstanding. They really REALLY helped me and it was so EASY!!!
I love advance financial its a great place but it is hard to get a loan some Times
Ramses was very polite an on point his attitude reflects his job he must love this job I enjoyed every moment conducting business with him
Advance financials great. Darcy and Cody had been great with helping me through the loan application process.
Heather at Advanced Financial is the supervisor that I spoke with for this company . These people take all of your information, scrutinize every single document, go on the phone and have u log in to your bank, then tell you they have everything you need, only to send you more emails saying they need to verify more information. They discriminate against people who don’t use direct deposit, and then my thing is if you don’t want to approve people, don’t send them pre-approvals in the mail. I have good credit and thought this was a credit based line of credit. These people and their system that they have, treat you worse than dogs, you would be better of with bad credit and getting a loan with your friend or mom, versus going through this Slave system and mentality to get a loan. Who came up with the requirements for this place? They have the nerve to have people taking your documents and making copies and then faxing it off to some unknown place, secret society people, scrutinizing every thing and asking for more stuff. Lol this is actually hilarious that I thought this was a loan based off credit. They treat you horribly & the customer service representatives, you call to check your status, are ghetto, unprofessional and rude. I’m at a loss for words, do not waste your time on these people. Go to a better second chance approval company or if u have good credit go somewhere else!! This was insane!!!! Nobody should be treated like this and scrutinized to this degree for some money! They had the nerve to say my online banking couldn’t be verified with my deposits and it was 4 times the amount of my checks!! Again don’t degrade yourself to get a loan from this place.
These guys are great! Chris was awesome, got me approved for a loan fast and easy
Angie at the Cleveland store is a blessing to thse of s w are in need of temporary financial elp. her expertise and customer friendly attitude is second to none in the Cleveland TN are where I do business. My wonderful thoughts are with Angie and this ompany has found a diamond person. Keep her forever. Dan the store manager was very nice also.
They. Were wonderful and very helpful Chris and ramses were great
EXCELLENT PEOPLE AND GREAT SERVICE MORE PLACE SHOULD LIKE ADVANCE FINANCIAL, ANGIE WAS VERY HELPFUL
Logan has the greastest customer service I have ever seen, he didn’t give up on me like everyone else just because my situation. We need more people like him in the world. This company needs more people like him
I had an amazing experience with Christopher! He was a lot of help, he was very friendly, and he made the process so easy!
Great service, nice people who work here especially ramses
Darcy very courteous and very friendly. Did a very good job with my application.
Great place! Angie was really helpful!
Jessica Harper is a great customer service Rep. She always has a smile and is very sweet! She needs a reward from the company for excellence and showed be EMPLOYEE OF THE YEAR!
Great place, they will try their best to help you out. Ramses was very professional
Fast easy process and he gets staff was friendly and helpful
Jean was great. Will come back to her again. Excellent
I tried to get a loan. Hopefully it gets approved. Shout out to Darcy for helping me make an email that works.
Very friendley and helpfull .Angie made sure i had all the fine details before i said ok.
Today I met Jean she was very polite and courteous. Thank you for good service.
Angela was awesome. She took care of my concerns and she treated me with upmost respect. She’s a keeper.
Logan wasawesome and very efficient. Great experience