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TRNSFRM IT Cleveland
802 Sharon Dr C, Cleveland, OH 44145, United States
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TRNSFRM IT Cleveland

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Ka
Review №1

I work at Joyce Buick GMC in Avon. Weve been using TRNSFRM IT for several years. We have been completely satisfied with everyone at TRNSFRM. They are friendly and efficient. We would highly recommend this company!

Do
Review №2

BEN WAS ABLE TO RESOLEVE MY PROBLEM QUICKLY OVRE THE PHONE.MUCH APPRECIATED

De
Review №3

TRNSFRM has been a fantastic addition to our firms service providers. They are super friendly, VERY knowledgeable and quick to respond to our needs. Their expertise in multiple sectors of the IT world, make them a one-stop shop for businesses like ours.

De
Review №4

I called Trnsfrm IT and spoke with Ben. I was having issues getting my printer installed at home for my work laptop. He was knowledgeable, patient and precise with what needed to be done in order to get everything established. He was kind, understanding and clear with the information when he needed something for me to do on my side. He was quick and got everything up and running beautifully! Definitely, would call them again for all my tech issues.

Ch
Review №5

Custom Rubber Corp. has been using TRNSFRM IT for many years. Everyone on their staff is professional and very responsive. They have taken on computer-related challenges that went beyond your traditional networking issues and have done a great job every time. Highly recommended.There are too many IT companies out there and many of them sound real slick and good. TRNSFRM is the real deal. If they dont know something, they will admit it and work diligently to get the answers.I am particularly happy with their recently shifted emphasis on IT security.

Ku
Review №6

The team at TRNSFRM is amazing. They are knowledgable and dedicated to making sure all of your IT needs are taken care of. We have worked with them for years now and they always have a solve to any issue we ever have. Their customer service is better then great. They always have a smile on their faces. If you have IT needs this is your team.

Ma
Review №7

I have the pleasure of working with Jeff Dennis and his fine company! I am very impressed with his problem solving abilities and future thinking to make our operation function at a maximum and less pain then what we originally had as a system...I look forward to our long bright future together and I would recommend them with no hesitation.Mark Gepperth -- Keller Williams Citywide Realty

Ji
Review №8

I have had the pleasure of watching this business grow from a one man operation in 2008 to the best IT group in the Greater Cleveland area. They are the only ones I call. Professional, knowledgeable and expedient. Highly recommended for all of your IT needs.Jim EvansCleveland City Forge/Edward W Daniel LLC

Ja
Review №9

Incredible team of professionals. Highly recommend.

Mi
Review №10

They are amazing. Every time I call with an issue it is resolved accurately and with great response. Highly recommend.

El
Review №11

My company uses TRSNFRM and they are AWESOME! The team is responsive, professional, quick, and resourceful. Before bringing TRNSFRM on we were struggling with many IT issues that, with their help, we’ve been able to resolve. Their platform is high tech but their team makes you feel like you’re their only client. Would 10/10 recommend them any day of the week!

Ka
Review №12

Christian ONeill is extremely helpful and quick to respond. If he does not know the answer, he continues to research until he finds a solution. Very solution oriented. Great customer service.

An
Review №13

Jeff is the consummate professional who has provided me with accurate, timely and on budget IT consulting on a number of projects over the past 8 years. He continues to be an industry leader, knowledgeable and I’ve never had another company offer such a high level of customer service.If you take your business or project seriously you need a team behind you that shares your commitment and values. If you’re looking at Trnsfrm, you’ve found the right team.

Mi
Review №14

I worked directly with Ben on addressing a malware issue. After days of frustration, Ben was able to quickly identify and troubleshoot what the issue was, addressed it, and then ran additional diagnostics to address other potential problematic issues. Ive worked with a few folks and their attention to detail and responsiveness are what sets them apart. If youre a business owner, you need to have their team part of your network.

d
Review №15

We have been working with the team at TRNSFRM IT for over 10 years now. We use both Apple and Windows based equipment. Their expertise in both worlds has been invaluable and keeps our business and personal technology needs totally integrated, safe and running smoothly.

Er
Review №16

These guys are really great at what they do. Super knowledgeable and helpful finding solutions to all the crazy problems that we experience at our office. Highly recommend!

Br
Review №17

Had another company work on my server and I still had issues. Talked to Trnsfrm they knew right away what the issue was and took care of it. No more issues, no more down time! Saving me a lot of time, money and energy. Great personal service, thanks again!

Ma
Review №18

TRNSFRM just fixed my IT issues while I was working from home (on a Sunday afternoon)! Could not be happier with their service! Responded quickly, immediately diagnosed the issue, and had me back up and running quickly. I highly recommend!

Ro
Review №19

Most recently worked with Russ. Extremely knowledgeable and helpful. Entire team very responsive. Did a great job in getting everyone set up to work from home during the pandemic.

Sh
Review №20

TRSNFRM is a fabulous company to work with! They are knowledgeable, professional, reliable, prompt, and friendly. My company works with them daily and they provide excellent IT service for the 47+ locations we have. They are quick but also thorough. Always going above and beyond to help us out and get done what we need. Every member of the TRNSFRM team is a valuable asset for which I am professionally and personally thankful.

Br
Review №21

An outstanding business partner. Jeff and the TRNSFRM team are knowledgeable and experienced, and they are a reliable resource when it comes to addressing IT/telecom needs and implementing cost-effective solutions.

Ro
Review №22

TRNSFRM formerly BITBOYZ has been are IT specialists for almost 8 years. We appreciate their expertise and speedy help whenever we are in need. They always make time to answer questions and explain issues in a way I understand. They are quick to problem solve and get me back and running! I am so glad they are only a phone call away!

Ja
Review №23

Wonderful experience. They do great work, very responsive. You wont be disappointed.

Jo
Review №24

Could not be happier with the service we receive. No matter what the issue they quickly respond and resolve. The entire team is professional and knowledgeable. Russ is especially great to work with. I would not recommend any other IT team to work with.

La
Review №25

I work for Welcome House & we use TRNSFRM for all our IT needs. They are extremely helpful & always courteous. I needed help with our check scanner recently and they were quick to respond, called the bank and walked me through it. Got it all fixed and working again within an hour!! Excellent customer service. Thanks TRNSFRM 👍🏻

Or
Review №26

Just had the absolute best experience with IT in my life! Weve had such bad luck with printers and Christian was a magician! He was very professional but really amazing to talk to! He fixed our issue with ease and I am super happy with my experience! Always a joy to call which is weird to say when its because of a technical issue! Very highly satisfied!

Li
Review №27

Trnsfrim IT is a fantastic company to deal with! They are very responsive and their techs are very knowledgeable. Ben is always very helpful and always solves any issue I may have.

An
Review №28

TRNSFRM has done an amazing job updating our office. Thank you to them for saving us lots of money with all our current updates. Russ has been amazing and has a super quick response time. Definitely would give an A+ ref feral.

Ka
Review №29

We are a Mac-using law firm that relies heavily on the expertise of TRNSFRM. The team is highly trained and experienced. They provide proactive support and solutions for our firm and the peace of mind knowing all our IT needs are being met

Ja
Review №30

Jeff and his team have been fantastic to work with. They masterfully combine superior tech skills with a friendly attitude which results in a wonderful customer experience. The patience they have when explaining complex tech issues to non-tech people is noted and greatly appreciated. Even when tacking tough problems, they deliver on time, in budget, and with a smile.

To
Review №31

So stoked with Jeff and his team. These guys are professional, courteous, timely and super knowledgeable. I was able to describe our networking problem, show them our systems and from there they just went to town figuring out what was really long and providing an affordable solution!Will be working with these guys for many years to come!

So
Review №32

TRNSFRM is amazing to work with - theyre so quick to respond to any issue, helpful, knowledgeable and best of all, explain things in a thoughtful way. They work within your budget and will help you come up with the best solution for your office IT needs. Highly recommend this team!!

Ja
Review №33

Jeff and his Trnsfrm team are some of Northern Ohios leaders when it comes to the IT world. I have personally worked with him on several projects and have watched him and his team lead with integrity and full transparency. Ive witnessed him navigate his team through both the easy and difficult moments with great attention to detail. These guys are the Ones you want when attempting to tackle any IT venture. I recommend Jeff and his team without any reservation whatsoever! These guys are absolute digital Rock Stars!

Jo
Review №34

Ive worked with Jeff and TRNSFRM for years. Theyve consistently provided me with excellent service at fair rates. I plan to continue to refer colleagues and other small business owners their way with my highest recommendation.

Jo
Review №35

We have been a client of TRNSFRM for several years and have been extremely happy with the service. They have become trusted partners and are always available to answer our IT needs. The entire staff is knowledgeable and friendly and provide us with optimal and speedy service.

Je
Review №36

TRNSFRM is a great addition to our team! We have been partnered with them for many years. They are knowledgeable, timely and courteous in every response to our questions and issues. There is no computer issue they cant resolve and we highly recommend them!

to
Review №37

This is a great company and one of the best IT staff i have ever worked with. I highly recommend their service and their performance is superb. they get problems fixed the right way and on time. I just had another great experience with the Bitboyz staff. They are just super people and so knowledgeable. thank you all for your great work

Wa
Review №38

Jeff and his team are A-1! They are masters of talking with you about your IT services rather than at you!Ben is very detailed yet able to communicate in a manner that does not come off as condescending or patronizing. He was proactive in evaluating my system configuration and asking me about potential changes that may be needed.I hope that I will be able to deal with Ben exclusively in the future when I have support issues

Ra
Review №39

As always, the response time is extremely prompt. The techs are courteous and professional. We are never disappointed. You can’t go wrong with these guys.

Ch
Review №40

They are always quick and productive. They make sure you are satisfied before finished with their task. Very nice and just a great team! Recommend

Am
Review №41

All around great company. Very communicative and attentive to our companies need. Always handle themselves professionally. Would highly recommend.

Ke
Review №42

If you have birds or drink a lot of coffee, these guys are great! They have helped me get feathers and spilled coffee out of my keyboard. Before we had them on our team, our computer network system was always having problems and it was very frustrating. Now we are smooth sailing everyday knowing they are just a click away if we need them. Their knowledge, expertise and professionalism are beyond compare!Thanks guys!

Re
Review №43

I am a remote worker in a data driven culture. Without access to internal files and data I am unable to work. The folks at TRNSFRM are available, competent and enjoyable to work with virtually - they have never not fixed the problem in a timely manner. Thanks TRNSFRM!

Ke
Review №44

Ive brought on TRNSFRM to handle IT for two different companies now and they do fantastic work. Smart, friendly people who get the job done quickly. I highly recommend them.

Mi
Review №45

Jeff and the team at TRNSFRM are simply great. Not only are they quick to respond and help with any issues I face, but they are good people. From the beginning strategy call, you know that you are working with careful professionals. Definitely recommend to businesses.

Ab
Review №46

We at Stack Heating and Cooling love the Trnsfrom guys!! Highly recommend them!

CO
Review №47

We couldnt be any happier with TRNSFRM! Unfortunately, we have had some serious struggles with freelance developers and less than functioning websites. Luckily, we found the team at Bitboyz to be the perfect solution to our needs! Not only did they help us rebuild our amazing new website, they also gave us support and tools to help us while they were getting our new site up and running. They are extremely knowledgable and friendly, and whenever you need help or have any issues they are right on top of it! I will continue to rave about the amazing service we have received, and recommend them to anyone I know for both web development and IT solutions!

Bo
Review №48

Quick, efficient, extremely knowledgeable, and easy to deal with. I would happily recommend TRNSFRM to anybody.

Sa
Review №49

Awesome Company.....These guys know what theyre doing. Keep up the great work. Custom Rubber Corp. really appreciates you.

Ju
Review №50

Trnsform has met and exceeded our companys expectations for years. They have proven themselves as a valuable business partner at a time where IT support is of the utmost importance. The knowledgeable staff remains committed and responsive to our needs. Trnsform provides our organization the security of knowing our IT is proactively managed, allowing us to focus on our companys growth.

Le
Review №51

We work with Ben and he always efficiently solves our problems at a reasonable cost. We have been through MANY computer companies, and they are CONSISTENTLY the best!

Pa
Review №52

We have worked with the Bitboyz (now TRNSFM) for 9 years. They have always been responsive, reliable, knowledgeable and great to work with. We always appreciate all they do for us!

Na
Review №53

TRNSFRM is an awesome company to work with. The employees are great and extremely knowledgeable. I would highly recommend!

An
Review №54

Any experience with TRNSFRM has been wonderful! From a simple telephone call to troubleshoot any concerns we have, to the great guys that come onsite. Russ and Devon are the best! They have taken our company to the next level, savings us time, money and frustration! From the office of Charles P. Canepa, DDS, MS, Teresa and Angie

Da
Review №55

I could not receive emails and Jeff worked on this on Friday until Saturday afternoon until the problem was solved. Excellent dedication ans knowledge with a friendly attitude to boot. Great team that Bitboyz has assembled.

Ra
Review №56

TRNSFRM is there for RDL Architects and always comes through, from the simple to the complex!Ben Clark is a top notch tech with them. He always goes the extra mile to make sure our issues are solved and we understand what was done.We highly recommend TRNSFRM because ultimately our business succeeds from our partnership.

Co
Review №57

TRNSFRM is an excellent company to work with! They provide prompt and efficient service to our organization. Highly recommend!

NC
Review №58

Jeff and his team are absolutely wonderful. They are extremely knowledgeable, and quick to answer questions. I would highly recommend them.

Br
Review №59

I would highly recommend TRNSFRM. They have been helping our company with our IT needs for years. Quick to respond, friendly and very professional.

Ja
Review №60

I have know Jeff Dennis for well over a decade. When he started this company at BitBoyz it was just him running a one man show. He has since grown to lead a team of IT professionals who have earned the respect of the local business community. BitBoyz grew into a new brand which you see now and its been an absolute pleasure to know him as a friend and businessman. If anyone is in need of their specific services, you will not go wrong hiring Jeff and his team.

Ki
Review №61

We have happily used Bitboyz since 2017, Jeff and his team are great! They explain everything so even the tech novice can understand, they will work with your budget and needs to customize a solution. While we started out with just a web sight they can help to grow your business with so much more from web site and social media management, to SEO and managed IT. We are happy to have found Bitboyz!

Kr
Review №62

I work at RVshare, and was having issues with my work computer. Ben reached out to me to help with the issue and got it resolved in a timely manner. He was very knowledgeable and explained everything very thoroughly. Was also very polite through the whole process.

sp
Review №63

Yesterday, Thanksgiving Eve, Jeff at TRSNFRM went WAAAAY out of his way to help get our Black Friday sale set up. Everything we needed was ready to go in a few hours but again, these were hours that the rest of us would rather be relaxing. The people at TRNSFRM understand the importance of their work and go the extra mile to make it a reality. Great job, Jeff and the rest of the team!

Me
Review №64

Provide fantastic services. Always friendly, prompt, and able to solve any issues I have ever brought them.

Ma
Review №65

Very knowledgeable across PC & IOS platforms. Responds to fixing problems in a timely manner. Great group to work with!

Ti
Review №66

The team at TRNSFRM are a critical component of my small business. They handle my website, cloud back-up and IT issues quickly and for a fair price.

Br
Review №67

Ive worked with Bitboyz over the last 10 years and have always been happy with the services they provide both on the IT Managed Services front as well as website development. The Bitboyz team is extremely conscientious and customer service oriented. They are a great business partner to work with.

St
Review №68

I have worked with TRNSFRM for over 8 years now and find them to be a well staffed, attentive and very knowledgeable solution for any small, medium or large business.

Ju
Review №69

Russ Taylor and the rest of the team are awesome. They know their stuff and are quick to help and fix the problem! Don’t look anywhere else, you found what you’re looking for!

Jo
Review №70

I called to open a ticket and instead of opening a ticket and getting back to me, the problem was immediately dealt with and solved. Great job!

St
Review №71

Locked out of my Exchange account on all my devices and computers. Within 15 minutes the experts at TRNSRM had me up and running!

Ma
Review №72

Loved working with Bitboyz! They were knowledgeable and professional with all of my IT needs.

Ni
Review №73

Bitboyz has always responded to my emails/phone calls promptly! Highly recommended for your IT needs!

Ni
Review №74

Ive worked with BitBoyz on a few website projects and they are always very professional, helpful and extremely responsive. Also, if any issues arise, they are willing to think through various solutions to make the customer happy, which is great as well.I have really enjoyed working with them and highly recommend their services!

Ry
Review №75

The guys at trnsrfrm are awesome and extremely helpful. Every time! Thank you

Ri
Review №76

Fantastic experiences with them! They are always friendly and prompt, helping my small business with any computer issues that we have!

Br
Review №77

Resolved fast and friendly customer service! If you have any tech issues definitely the team to reach out too!

Ra
Review №78

Super responsive, thorough and insightful. Our business centers around technology working 24/7 and Bitboyz keeps us operating in parallel with this need. And, theyre nice people to work with and great partners!

Ji
Review №79

Always there when we need them. Great people to have on our team!!

Am
Review №80

Always providing kind, patient, helpful and speedy service!! Thank you for all that you do!

Mo
Review №81

Response time to resolve tech issues is excellent; very friendly and courteous service representatives. Thanks TRNSFRM team :)

Pe
Review №82

Jeff really cares about his work. He is very professional and cares about his customers.

Ga
Review №83

We needed a IT Services company and i found them. They are great and fast.

IT
Review №84

The team at TRNSFRM are first rate.

Ja
Review №85

Solved our tech problems. Awesome!

Ju
Review №86

Excellent customer service and attention to detail

An
Review №87

Very professional and responsive. I am impressed by their level of knowledge and pleasant nature.

Ji
Review №88

After trying for 90 minutes to figure out why Outlook discontinued accepting my gmail password, I called TRNSFRM and it took Ben about 5 minutes to figure out why and fix the problem.

Et
Review №89

Great guys, friendly, and knowledgeable.

Ch
Review №90

True professionals!!

GL
Review №91

Thanks, Ben!!!! Im up and running!

gr
Review №92

Good Company

Ia
Review №93

A+ Service

Information
60 Photos
93 Comments
5 Rating
  • Address:802 Sharon Dr C, Cleveland, OH 44145, United States
  • Site:https://trnsfrm.tech/
  • Phone:+1 216-539-9655
Categories
  • Computer consultant
  • Computer support and services
  • Data recovery service
  • Website designer
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
Service options
  • Online appointments:Yes
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