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Thunder Falls Car Wash
20500 Lakeland Blvd, Cleveland, OH 44119, United States
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Thunder Falls Car Wash

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jo
Review №1

This car was broke the mirror off my car, then tried to pull the “we not responsible” card on me. Neither the manager & owner showed any empathy about the occurrence. They refused to give me their contact #, as the number they provided to google goes to a messaging system. Nobody has time to keep running to a car wash to see if they will resolve the issue, so I guess it’s a loss for me & the loss of a great customer for them. From now on I’m not trusting any machine washes.. it’s hand wash only from here out!!!!I have a luxury car so my $15 car was quickly turned into $200 repair.

Jo
Review №2

Worst car wash ever!! They well damage your vehicle and not hold any accountable for the damages they caused!! NEVER COMING BACK TO THIS BROKE DOWN CAR WASH EVER!!

Ra
Review №3

Great customer service! The guys are cute and friendly! Love the pace... drive up...pay... get clean...drive off... you are looking fabulous... take all 3 cars here.

p
Review №4

I paid for the $17 wash. I was giving the $10 wash so I parked pointed this out to the guy I asked for the difference I was told that they could not give me my money back mind you they did not put my money in the machine but gave me change from the office so the guy says I can give you another wash I said Ill pull around when I pull back up I tell the guy that I will be telling the owner the guy became the owner and said I could not come back so i asked why because your being rude I says how when all I did was ask for my money back the difference no I was not loud this wash is cheating customer and I pointed this out the guys/owner said I could not come BACK DO NOT WASH THEY WILL CHEAT YOU OUT YOUR MONEY

Jo
Review №5

This place is trash, they will damage your car & hold no responsibility. Only thing good about it is the 2 nice gentleman that take your money.

R
Review №6

They knowingly operate a broken car wash and still charge full price..car all spotted and road bugs didnt even wash off!! Rinse and dryer dont work..should put a sign up letting people know b4 the pay!

Bu
Review №7

Decent price, excellent wash

Wa
Review №8

I’m surprised this place is even still open. One of the worst car washes in the area. I would rather drive out to one on 156th, for $5. Very unprofessional

D
Review №9

I like it very much..they do a 👍 job

Br
Review №10

Horrible customer service! Mike, the fake owner, needs serious training on how to talk to customers. Steve, the real owner, has until Monday, March 19th to call me before I file a complaint with BBB. On top of all of this, I needed another carwash because my car was covered with soap! The guy at the other carwash said their water was dispensing poorly. Piss poor service. Shameful.

Li
Review №11

Great Experience. Car Sparkled!!

Ka
Review №12

Got the deluxe wash! My car was super dirty and it did clean it

Dw
Review №13

Just not like they use to be drying process not reliable

Cy
Review №14

$17 and it did not clean sunroof,bottoms of doors or the back o the car

Lo
Review №15

Every time I go very friendly staff but for the $16 wash it never seems to get the rims a bit better. Not looking for perfect but it leaves dirt

Br
Review №16

Gets your car shiny like brand new

To
Review №17

Its a pretty good car wash.

Do
Review №18

Good car wash for the price.Bring towels to dry your car off

De
Review №19

Nice workers and attitudes

To
Review №20

Does a great job.

Gl
Review №21

Friendly good job on my vehicle

Mi
Review №22

These guys rock

Be
Review №23

The worst car wash very nasty attitude service is very poor

Ch
Review №24

It does a decent job for automatic operation. I usually get the special wash but the ultimate offers more.

My
Review №25

Self service. Machine prepay.

Gr
Review №26

A really nice car wash. I dont like touchless car washes because my car doesnt get very clean and Thunder Falls full contact wash does an excellent job. Never had any problems or damage and their soft-touch during system is much better than just hot air.

hh
Review №27

Great place with great customer service. Greeted with a friendly smile.

Ed
Review №28

My favorite car wash, but when the website say this place opens at 8a.m and its 8:30 and no ones here it’s just a waste of time and they can’t possibly want any money .

Ja
Review №29

All male staff sometimes it seems like they have attitudes but car wash is good. And the prices have went up a dollar or two again.

Lo
Review №30

N/A

F
Review №31

The only car wash ive known to have TIRE SHINE your tires as the car rolls out. Thats only on the ultimate package. This car wash gets your car VERY clean. highly recommend!

An
Review №32

Good prices. You stay in your vehicle and off you go.

te
Review №33

I just found this place. I love it. Even going through the was my kids love the lights and the smell that comes through. They think its a little adventure. Lol

An
Review №34

Completely horrible... this car wash for the second time has ripped off my wiper blade. Went in to try and talk to Steve or Mike and was told and I quote. This is my house and to get out. Hiring some neighborhood idiots to picket. Understand I was a weekly customer. He came across as a tough guy. All I could do is laugh at him.I will never go back.

Jo
Review №35

Used to be my favorite because of tha soft cloth dry but now thats extra, smh

Ji
Review №36

Nice job for the money. Crew cared about the job they were doing. They did a great job cleaning my car at a good price.

St
Review №37

Easy to spot. Convenient. Polite service. Satisfied with car wash.

Cy
Review №38

Quickly end and out with great business ethics from the young men and a beautifully clean car with great pricing.

Yo
Review №39

The ultimate car wash package is worth it

St
Review №40

Professional services. Car washed outside thoroughly. Easy ride through. Moderate price. It does what I dont have time to do.

al
Review №41

My pickup truck always seems not to get cleaned on passenger side very disappointed for the price!!

Ra
Review №42

Its colorful and entertainment​ for the kids. Reasonably priced but make sure you take your towel it cleans it but could be better

Ma
Review №43

Lived this place! Very efficient and clean. Free vaccuum with car wash

Sa
Review №44

Great place!

Ki
Review №45

Best Vehicle Wash you can get other than a Hand Wash... the only machine wash to go to... is This One

Lo
Review №46

I looooooove this car wash! Professional and friendly staff and service! Beautiful colors .. Its like a show !

Ra
Review №47

Does a great job for a drive through car wash all new equipment

St
Review №48

New updated facility - very friendly and great location

Ke
Review №49

Great place for a car wash!!!

od
Review №50

My 1st time there great experience the wash was awesome

Ap
Review №51

The owner was rude and very unprofessional.! ..My car was half clean and even had scratches in the paint. I had a 30 day tag on my car and somebody put tape across it so you can imagine masking tape and a wet card board, when I removed the tape my 30 day tag was ruined !.. I paid for a full wash and wax and the results were sub par to say the least !..I will NEVER go there again so beware because that was the worst 16.00 I have ever spent !!!!!

Ma
Review №52

Great Car Wash leaves your car practically spotless!

Je
Review №53

Even though we were lined up passed 200th street, the line kept moving. The attendants were friendly.

Tr
Review №54

All fixed up everythings new. Needs some adjustments tho to fully clean your car off. They dont use enough water to rinse your car off completely. Still a ok place to go.

Gu
Review №55

Got the TOP Wash and it waa so thorough i took my Personal Truck there.

Ab
Review №56

Rip off this place should be shut down doesnt get your car clean with all the lights bells and whistles doesnt mean a thing you better off going to a GetGo or laser Wash

Mi
Review №57

Over priced

Jo
Review №58

Not that impressed probably wont go back, air dryer is terrible

Ri
Review №59

First time I went there why Ive been in love with my car wash

Ch
Review №60

Attendant was kind of short with his replies. I have a minivan and the back of my van was hardly clean. I wont be going back

Ju
Review №61

Car was still filthy on the sides of the car. Paid for the super deluxe. I dont understand how you put a clear coat on a still dirty car. Needless to say I was miles away and did not notice until I stopped to get gas. Wont be going back.

Ro
Review №62

Best automated car wash around. Period. Wash, wax, underbody...Very nice.

La
Review №63

Good affordable automatic car wash

ka
Review №64

Went yesterday came out w light scratches on the hood... and 2 large gouges down to surface on front driver side fender of my new car.... VERY upset!

Kr
Review №65

Nice place Always

Ka
Review №66

Car wash was a nightmare, paid $ 16.00 for ultimate wash when done theres a dent on my drivers side fender with scratches on the side.Steve the owner tried to convince me I was in an accident he really thought I was stupid .

Li
Review №67

Fast and convienient. Phone service works all the way through.

Wa
Review №68

Multicolor soap......nice touch.

Ja
Review №69

Car was cleaned nice but left SCRATCHES on both side and ppl say theres no way it could happen........ no sympathy or Im sry NUTN!!!!!

Ja
Review №70

Good service and prices.

An
Review №71

Nice car wash

Ro
Review №72

Always a great car wash and reasonable

Ja
Review №73

Great carwash. Very thorough

Je
Review №74

Its simply a high quality wash system

Jo
Review №75

If we could give less than one star we would. How hard could it be to run an automated car wash. This place is run by ignorant low life that could care less about customers or service. Liars and theives I will never give them my business Ever again.

Ta
Review №76

I took my car and I paid $18 for the premium washed. It looks like it had not been touched!

Ma
Review №77

Quick Service and a very clean vehicle

Jo
Review №78

They ruined my car. Horrible Mgr.

Ki
Review №79

Great car wash, great prices!

An
Review №80

My kids love the lights and colors

Do
Review №81

Been going there for months but today I went through and came out with scratches on both sides of my car. Very unhappy.

Cl
Review №82

The best automatic car wash on the east side

Va
Review №83

No vacuums or trash cans

Dr
Review №84

Quick and easy.

Ly
Review №85

Great place, convenient and affordable.

Er
Review №86

Excellent car wash

Ta
Review №87

Ive been going to this location for several years and I havent been disappointed once...

Er
Review №88

Excellent wash worth the price

Tr
Review №89

Ok, wash at best.

el
Review №90

Best 🚗 wash by far on this side of town.Most people who complained about scratches car has been so dirty that when they went through the Thunderfalls car wash they saw scratches the havent seen before!

Do
Review №91

Does a great job and fast

Pa
Review №92

I love the rainbow colors

Ma
Review №93

Pricey. They will not allow you to use your card if you arrive you must wait for assistance.

Er
Review №94

Neat feature.

Ka
Review №95

Good job

jo
Review №96

Its like you washed your car yourself .

Wi
Review №97

RIP-OFF...DONT GO HERE!!!

Ta
Review №98

Great service

Pe
Review №99

Clean.

Na
Review №100

Bad wash

Information
10 Photos
100 Comments
4.1 Rating
  • Address:20500 Lakeland Blvd, Cleveland, OH 44119, United States
  • Site:http://thunder-wash.edan.io/
  • Phone:+1 216-772-2505
Categories
  • Car wash
Working hours
  • Monday:8am–8pm
  • Tuesday:8am–8pm
  • Wednesday:8am–8pm
  • Thursday:8am–8pm
  • Friday:8am–8pm
  • Saturday:8am–8pm
  • Sunday:8am–8pm
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