user
Diamond Pearlz Auto Details
4800 W 139th St, Cleveland, OH 44135, United States
Appearance
Diamond Pearlz Auto Details

Comments
Lu
Review №1

Earl (the owner) did a wonderful job tinting and detailing my car. I could not be more pleased He was professional and really paid attention to detail. His talents speak for themselves.I could not decide on the shade of tint on my Audi A6 however, I didnt want it to be too dark. After placing various shades on my windows to get an idea of what it would look like, I decided to go with 50%. Im so glad I did. My car looks GREAT!The detail he did was worth every dime I spent. My car really shinned inside and out. In addition to his talents Earl is a wealth of knowledge. Im new to the area and he has given me so many referrals when I have asked. Solid people who do good business.Thank you for providing excellent customer service and being a light in the community. You simply ROCK!I will return!

Br
Review №2

Experience and skill. Earl is a very nice guy and is incredibly skilled. I bought ceramic window tint this time, but will be coming back here to get other services. If you are looking for a professional tint job, look no further. Flawless work - best in CLE.

Ke
Review №3

Great service and will recommend to anyone.

Wy
Review №4

Earl did an awesome job tinting my windows at a great price! Thank you again!

MK
Review №5

Reasonable cost. ON TIME. Good work. Professional. What more can you ask for in a tint pro. Go to Earl!!

Ma
Review №6

Thank you for your service today. You did a great job and provided excellent customer service!! Your professionalism was extremely exceptional! You are a great businessman and I will definitely return. Keep doing what you do!!

Az
Review №7

The owner who worked on my car to put tint did it great job. He was very professional and did it outstanding job. I would definitely recommend this place to get your car tint or full detailed.

Th
Review №8

Great experience. Squeezed me in and windows look great. Good price and good quality compared to competitors.

Ch
Review №9

Earl, was a professional, punctual, and did a fantastic window tint job on my 2018 Jeep GC.. very pleased with the result.. and will return.. Highly recommend. From and early morning Saturday text. to any early Saturday afternoon appointment and completion.- Thanks Earl.

Ka
Review №10

Did a good job on my tint would recommend to people thanks.

eu
Review №11

The owner was very professional on time quick and affordable I will definitely recommend getting my tints here he did my wife’s New Honda CrV front passenger and driver side windows 20% like the rest of the vehicle looks great factory like finish I will be going back for my Jeep Wrangler

Ca
Review №12

I would recommend this business for auto window tints. Earl took his time and paid attention to the details. He uses a local Cleveland brand (Proview) for the tint film material. He used a carbon tint, which is a step up from basic dyed tint. He doesnt use the cheaper dyed tint for any of his jobs and doesnt even keep the cheaper stuff in stock. There is an option to upgrade to ceramic tint for an extra cost, but the carbon tint looks great. Upon completing the job, he pointed out that a rogue hair had gotten between the tint film and the window during application. He removed the the tint and redid that window at no extra cost. He offers a pro quality tint at a reasonable price.

Am
Review №13

Amazing service! Earl is a hunky dorey guy and a great businessman. Always a pleasure to come here! Thanks again!

Sh
Review №14

This dude charged me $299 for a full auto detail interior/exterior, then last second said ‘I have to take your car to our other location’. He then proceeded to take our car to Mr. Detail who then charged him $100 MAX and he pocketed $200. Nice scheme set up, save your money and go to Mr. Detail then do a great job at 1/3 of the price. What a rip off.

ac
Review №15

I cant say enough about the amazing job Diamond Pearlz did on my 2018 Ridgeline. The exterior detailing included Clay bar paint cleaning, and applied a 3 year coating on the paint surface at a very fair price. I picture speaks a thousand words. Do not hesitate to have this company make you car look the best it can be.

Da
Review №16

Earl was very professional and did a great job with my car tint. Very affordable tint and it looks absolutely stunning

Ce
Review №17

Service was great quality is amazing. Did a amazing job I will be definitely be taking my business back

Me
Review №18

He got me in fast and did a great job on my window tints I highly recommend Diamond Pearlz

Re
Review №19

The guy took my call on short botice. I arrived there with a quote and was happy with that, then he said, oh i. Sorry no it will only be this much, hour and a half and i was out the door.

An
Review №20

Earl is the epitome of what true customer is all about. Will return and send my friends. Thanks my brother!

bi
Review №21

Earl did my jeep wrangler the window tint earl it was awesome hanging out with you had a great time and you did a great job

Le
Review №22

I set up an appointment with them, brought my car in for the window tinting and left out a very happy customer. I was very satisfied with their service. I will be back!!!

Te
Review №23

Always a great experience they have dealing my vehicles consistently for over 3 years

Ru
Review №24

Very professional. Plan on using them again

V
Review №25

This how they tint my car. Dont waist your money. Bad quality.

ni
Review №26

Professional....patient...perfection

Li
Review №27

I brought my car in for a full interior detail after it had had been completely soaked by rain storms. My car came in smelling horrible and soaking wet on the inside after two days and now its better than ever! :)

Si
Review №28

Great shop! The owner, Earl, spent the time to help me decide which kind of tint to get. He had time to get me in the day I called for a quote. He was even willing to pick up my car while I was at work to tint the windows. They gave me the best deal on a ceramic for all my windows. The whole process took less than two hours, and the outcome does not disappoint. This is a one stop shop, you don’t need to go anywhere else. The tint looks amazing. I couldn’t be happier! Thanks Earl!

An
Review №29

We have a 12ft Unicell box truck with old companies oxidized lettering still visible. Earl made this truck look brand new and you cannot tell there was lettering previously. Hes not the cheapest but you pay for quality and thats what we recieved. Will reccomend!

Ty
Review №30

This place did an awesome job on my Buick Lucerne. Great price and got the job done quickly. Definitely will be coming here again!

Ma
Review №31

Where to begin. I brought my 2014 BMW 535i for a Diamond Shine detail with a few extras including scratch touch up on a few panels. I dropped the car off at 11:30AM and Earl told me about 4 hours. I texted Earl throughout the whole process continually being told “another hour” I went there at 7:30PM and continued to wait about another hour before finally being able to leave.I assume that this was because he sanded straight through the clear coat on my driver’s side front door while attempting to remove a scratch. Clearly he was buying time until it was dark outside so I wouldn’t notice, however I quickly noticed the damage they had done to the door. Earl danced around the issue saying his employee did it and told me “Normally I do this type of work but I have to let my employees learn.” So he has inexperienced people sanding through clear coat on cars they shouldn’t be touching.After some back and forth, Earl agreed to pay to repaint the door and before I left he recommended “Second to None Auto Body” which is a good shop that he had ABSOLUTELY NO INTENTION TO USE.Texting the next couple days, he tried to push me to have the repair done through some of his “friends” none of which had a legitimate reputable shop. Rather than taking it to a BMW approved body shop and having Earl eat the bill, I took it to a friend of mine who works at a legitimate body shop and received a quote of $400 to repaint and blend the door, a very reasonable cost, to which Earl agreed and said his employee who caused the damage would pay the bill. Good boss, huh?Earl has dodged my texts and calls the last 4 days, the car is going to the body shop for the repair tomorrow, and I still do not have any payment from Earl.I’m not worried about it because my attorney will work it out in Small Claims but this has become a lot of headache for BY FAR the least professional nightmare of an experience from Earl and Diamond Pearlz. What a joke. See you in court, bud.

Sh
Review №32

I took my truck for an interior detail. Earl finished the job about an hour or so earlier than anticipated. End result was fantastic - very thorough. Highly recommend.

Ma
Review №33

Where to begin. I brought my 2014 BMW 535i for a Diamond Shine detail with a few extras including scratch touch up on a few panels. I dropped the car off at 11:30AM and Earl told me about 4 hours. I texted Earl throughout the whole process continually being told “another hour” I went there at 7:30PM and continued to wait about another hour before finally being able to leave.I assume that this was because he sanded straight through the clear coat on my driver’s side front door while attempting to remove a scratch. Clearly he was buying time until it was dark outside so I wouldn’t notice, however I quickly noticed the damage they had done to the door. Earl danced around the issue saying his employee did it and told me “Normally I do this type of work but I have to let my employees learn.” So he has inexperienced people sanding through clear coat on cars they shouldn’t be touching.After some back and forth, Earl agreed to pay to repaint the door and before I left he recommended “Second to None Auto Body” which is a good shop that he had ABSOLUTELY NO INTENTION TO USE.Texting the next couple days, he tried to push me to have the repair done through some of his “friends” none of which had a legitimate reputable shop. Rather than taking it to a BMW approved body shop and having Earl eat the bill, I took it to a friend of mine who works at a legitimate body shop and received a quote of $400 to repaint and blend the door, a very reasonable cost, to which Earl agreed and said his employee who caused the damage would pay the bill. Good boss, huh?Earl has dodged my texts and calls the last 2 weeks, the car is going to the body shop for the repair tomorrow, and I still do not have any payment from Earl.I’m not worried about it because my attorney will work it out in Small Claims but this has become a lot of headache for BY FAR the least professional nightmare of an experience from Earl and Diamond Pearlz. What a joke. See you in court, bud. Liar and a HACK at detailing.

An
Review №34

Earl did a great job with my tint. I called him the day after Christmas and he got my car done that day. He’s a true professional and very skilled. I would highly recommend

Ir
Review №35

I had my car detailed by Earl and walked away very impressed. They work 7 days a week. He gave me a very affordable quote, the lowest I have come across for inside/outside/engine detailing, and he did so on a Sunday with only a 30 minute notice. Detailed the car the very next day. He even gave me a ride when I dropped off the car the next morning. The quality of the work is did was superb! The car looked brand new! This little shop is timely, efficient, friendly, affordable, and delivers quality work. I would highly recommend.

Em
Review №36

Awesome job and very professional. I had a situation where the front passenger side of my car had flooded due to an air conditioning complication last week. The car dealership that fixed this problem was unwilling to deal with the aftermath of all of the water in my car (even though I had made an appointment), and suggested I call a detailing place. I called Diamond Pearlz and spoke to the owner Earl, who said I could bring it in that day. I did and he looked at it and got to work right away. He also showed me how extensive the flooding damage was, which I appreciated. Im not really a car person and need a thorough explanation. Earl was very kind and patient with me and my questions and allowed me to leave my mats to dry and reinstalled them the next day. I am now proud to say I know how to take the floor pieces in and out to see if there is anything going on! He did an awesome job and detailed that part of my car for a very good price. One fourth of my car now looks amazing and I plan to bring it in to get the rest of it done soon! Thank you for the very positive experience - highly recommended!

Ma
Review №37

I got my windows tinted here he did a great job was very professional. Great attention to detail. I would definitely recommend this business.!!

Ty
Review №38

I purchased the complete in-and-out detail and Earl did such a good job. He was very thorough and took his time during the process of cleaning and shampooing my car. He was also very sweet to me and made sure I was comfortable during my wait. I will definitely be returning in the future. Thanks Earl Andres!

Th
Review №39

They did a great job. Nice people. Got me a same day appointment. Car is spotless. Thanks!

Te
Review №40

Over Charging And Taking Advantage Of People Who Are Not Familiar With Prices!

La
Review №41

It was a real pleasure meeting Earl.He gave me a great price on my window tinting for my Honda Si . He also did a Fantastic job on The tinting and putting on decals with hardly any notice. I will definitely return and would highly recommend Diamond Pearlz for all auto detailing.Thanks again Earl. 👍🏻

Ty
Review №42

The team at Diamond Pearlz is incredible. Called to get our Ford Focus interior detailed at the earliest convenience and they took me in within 30 minutes notice. I have never seen this car so clean. I mean it was like a brand new car driving home. They were incredibly nice and humble during the whole experience. Ill definitely be back and Ill be getting the word out about how amazing this place really is. Go here! You wont regret it. Thanks to Earl and the rest of the team!

Ja
Review №43

Great service and a great job done on both vehicles. Got my tint done (looks amazing) and an interior detail (fresh off the lot clean) on my wife’s vehicle. Reasonable prices and great service done!! Will be a repeat customer. Don’t hesitate, call and have Earl and his team hook your ride up today!!

Ro
Review №44

I brought my fiancees car here last year and I couldnt believe the improvement. She had light fabric seats that had years of stains and abuse, and the interior looked like new after they were finished. I just brought my own car in today, and they have done the magic once again -- good as new! Super friendly crew.

Ki
Review №45

My car looks better than when I bought it brand new from the dealership. I got the full interior and exterior detail. There were so many stains on my carpeting and seats that I was worried about because I got those right when I brought my car home from the dealership 3 years ago, but every stain is gone! Not to mention all the dirt and grime that was caked in my car. My car feels better than brand new. My friend dropped the car off for me and she said the guys there were so accommodating and helpful because she stayed there with my car the whole time. Excellent customer service.Will definitely be using your services again!

Ru
Review №46

I got my windows tinted at a reasonable price. The guy that does the tint has 25+years experience. He did a great job. I recommend Diamond Pearlz if you are looking to get your windows tinted. I was in and out of there in less than 2 hours.

Ka
Review №47

Loved Earl! Told him it was my first time getting my car professionally clean, so he went all out, even washed it for free :) He even reached spots I was totally expecting he would miss! I dont hate being in my car now, YAY!!

CL
Review №48

Great service, explained the process and was quick and done professionally. Will definitely refer others and will be back for other services Thanks Earl!! The window tint is amazing.

Ma
Review №49

100% unprofessional and I mean 100% dont waste your time and money.

an
Review №50

Professional, friendly service. Exceeds expectations, with recognizable differences. Affordable prices for quality results. Definitely will be a returning customer.Furthermore, I called, dropped off my vehicle, and picked it up within the same day. Excellent customer service.

Ti
Review №51

Honestly disappointed. Had to re-do the windows and front windshield myself within a day or two because whatever product was used left a hazy smear across everything, making it very difficult to see out my windshield in sunny conditions. I keep my car very clean to begin with and now I feel as if I paid $169 plus tip for simply a car wash and vacuum that took two days to complete. The clay bar didnt do much at all to improve paint, in fact left noticeable swirl marks if the sun is just right. Wouldnt recommend unless your car is filthy to begin with, because obviously it will look a whole lot better after the job is done.

De
Review №52

I needed a quick cleaning of my back seat. I called these guys and they were able to get my car in the garage within 15 minutes. They cleaned the seat well and were very accommodating. I would go there again and would refer them to any friends or family.

Mi
Review №53

I am completely impressed by the quality and professionalism of the Diamond Pearlz operation. The location is in a business park and can seem amature at first. I found out Earl built the business from the ground up and this is his first location. Earl and his team were perfectionists and went over every inch of my car. I never thought my 10+ year old car with 110,000 miles on it could look brand new again. Well worth the money and I highly recommend Earl.

Ch
Review №54

Earl got me in last Saturday to do an exterior detail for my C300 using a Groupon. It was my first time at this detailing center. His guys did a good job. His customer service is excellent and Im happy with the work. I would come back again for sure.

Bo
Review №55

I lucked out! I was looking for a detail close to home, and I dont think anyone could have done a better job! They got me right in, and the work was done in the time frame they promised. You can tell they take pride in their work, and were genuinely happy that I was happy with it. Top notch service!

Br
Review №56

Earl and company are the best amazing attention to detail, would definitely recommend

Ca
Review №57

They got my car in and out quickly and did a great job

Jo
Review №58

Very good work, quick and inexpensive!

Ea
Review №59

I will recommend this place to anyone my Ford transit was tore up from the floor up because of my eight kids that literally did everything they could to the interior and when they were finished there wasnt any evidence that the kids ever even stepped foot in it. You will not be disappointed with there service.

Jo
Review №60

Earl was amazing! We called and got in around an hour later. They did an AWESOME job. We never even hoped it could have turned out so amazing!

Na
Review №61

I highly recommend Diamond Pearlz Auto!!! I got a full detail on my SUV and it was very clean inside and out and it looked new again 🤗. Didn’t take long and the customer service was good. I’ve become a loyal customer!!!!

Ja
Review №62

Phenomenal work. My car has never been this clean. They removed multiple stains at a very fair price. If youre reading this, the answer is yes. Hire them immediately.

De
Review №63

I went in hopes of a miracle because my car seats and floors were horrific. Diamond Pearlz brought my car back to life. Actually my car looked better than when i bought it. I have told many people to shop here so i hope they go.

Ra
Review №64

Extremely happy with the results! I will be recommending this company and will definitely be back!

Mo
Review №65

My 10 year old Jeep looks like a brand new car!! I will definitely be a repeat customer!

Sh
Review №66

This is second time Ive had them detail my car. Always a great experience! The service is impeccable and they do a phenomenal job!

Li
Review №67

Earl did a great job on my ‘15 Camaro. Exterior detail and tint. Highly recommended!

Ch
Review №68

Excellent pricing and service. They were extremely flexible around my hectic schedule. I will definitely be a returning customer.

L
Review №69

We had a 10am appt on a Saturday. When we arrived, it was still closed. An employee in the parking lot (also waiting for it to open) said that it would open in a few minutes, they were running late. Well, we sat in the parking lot like idiots for 47minutes and still no one showed up. Very unprofessional service. If you like sitting around waiting for the owner to show up, then this is the place for you! They must have had a late Friday night and slept in on Saturday.

Xa
Review №70

Have my car detailed with Groupon offer, I can still see bug stains on side mirror. This is not even comparable to a careful hand wash.

MC
Review №71

I feel like I just drove home a brand new car! A miracle was performed as the past 4 football & baseball seasons, roadtrips, and everyday mess was just erased from our car! Affordable, professional, accomodating, conveniently located, and genuine with upfront pricing and attention to details - do yourself the favor of trusting your vehicles to the amazing & capable care of D&P Auto! Im thrilled I did!

La
Review №72

Everything looked great!! Earl there detailed my car really professional and everything was perfect if you want your car detailed go to them !!!

Je
Review №73

Very good service, my 3rd or 4th time using them. Highly recommended.

Di
Review №74

First time here. Made my decision based solely on the reviews previously made. Well Im glad I did. I wish I had the before pictures so you can see but my moms 2006 Sante Fe interior look like the day she bought it after Earl finished. And Trust me the before was horrendous!. Excellent Work!!!

Ad
Review №75

Amazing Job at a great price. If your considering a full detail look no further. Will be using them in the future.

Ga
Review №76

They picked my car up from my job - on time. They gave me a great deal and took care of the absolute mess my kids created, and even threw in an exterior wash too. Thanks! I will highly recommend.

An
Review №77

Awesome place good prices

ra
Review №78

Awesome service! Was done in time and friendly service.

pa
Review №79

I found this place on Groupon and all I can say is WOW! They did a fantastic job. My car looks brand new . They didnt miss a spot.

Mz
Review №80

The owner does a great job, puts a personal touch on each vehicle, keep up the good work

Je
Review №81

Great job at a great price...full interior and exterior service, very nice...

Ki
Review №82

Found this place because my daughter bought me a Groupon for Mothers Day... all I can say is WOW!! Im sooooooo amazed at the results. My car is 12 years old and Earl took 8 years off of it I swear! Looks amazing. Even got out stains in the seats that have been there for seven years~!!So happy with the service. I whole-heartedly recommend Diamond Pearlz. THANK YOU EARL!!! Ill be back :)

Ja
Review №83

Tried everything to get stains out of seats. 30 mins at diamond pearlz they had interior looking brand new! Highly recommend

li
Review №84

Magnificent work, positive energy great business

Ro
Review №85

Took good care of me. Car looked brand new.

br
Review №86

Great service

ly
Review №87

Very funny guy haha, Great cleaning very detailed awesome pricing!

Ra
Review №88

Got interior detailing done and the job was meticulous, attention oriented, and fantastic. My 10 year old car looked brand new!

Sa
Review №89

Always above and beyond my expectations! Great customer service!

Je
Review №90

Did such a good job, especially for the price. Will come back when I need my car cleaned up again.

Cl
Review №91

Great job 👍

Ta
Review №92

$300 for a little kia

Re
Review №93

Great Auto Detailing and Plus

Sh
Review №94

They do good work

Ra
Review №95

Have your car looking and smelling brand new.

Information
100 Photos
95 Comments
4.6 Rating
  • Address:4800 W 139th St, Cleveland, OH 44135, United States
  • Site:http://diamondpearlz.com/
  • Phone:+1 216-255-7124
Categories
  • Car detailing service
  • Upholstery cleaning service
  • Window tinting service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8am–6pm
  • Saturday:10am–6pm
  • Sunday:11am–5pm
Health and safety
  • Appointment required:Yes
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Highlights
  • Black-owned:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
Similar organizations