Did a excellent job. My circumstances make the cost of all the tows a hard pill to swallow . I just hope that the police catch the thieves and I can help them prosecute them to the fullest extent of the law. Like removing there hands and feet for stealing my car . Dumb people

Excellent Management and Service. I Highly Recommend.

Wow!! I just cant say enough about your speed and courtesy! Johnny was kind and understanding. He knew I was afraid and put me right at ease while we drove to the dealership after a breakdown on 480. Wouldnt hesitate to call again! Great price and super fast response time. The dispatcher I spoke with was awesome as well, but I didnt catch her name. Thank you all! You made a horrible day just a bit better.

Quick to respond, very competitive rates

One of the best top companies out there Always on time drivers very polite and professional

I cant even provide details of the situation because its too traumatic, but they are so unempathetic and money is all they care about. I was a victim in a situation and had to pay $200 to get my car even though they knew the situation. CSI had it there, and they did not even care. Heartless. Just absolutely deplorable.

My car was taken very good care

Their crew is friendly and great.

Dispatch was very friendly and comforting, she made everything much easier. Having a flat on 480 with no spare isnt the most enjoyable things to do at 8am during rush hour. Mark the driver showed his professionalism. He pulled his truck up, and had my vehicle on his flat bed in about 5 minutes. I enjoyed our conversation while driving to the tire shop. Wish I could give the company 10☆☆☆☆☆☆☆☆☆☆

I called another place and the person on the phone was rude and told me theyre not open for another hour even though Google hours showed them as open and that was the reason I called in the first place. Before I could ask another question he hung up. I called Parma towing next and the lady on the phone was super friendly and even though the price was $15 more than last place, I went with Parma towing. The tow driver was also very nice and professional. Highly recommend.

Went smoothly and arrive home safe ...

Just all around they were inconsiderate and rude.

Got my Jeep home safely and put it in the garage! I have a tight one car garage! Thank you!

WORST TOWING COMPANY EVER!!! THIS PLACE IS A SCAM!! CHEATED MY MOTHER OUT OF HER MONEY!!! Just a few days ago my mothers van was hit by another car and fled the scene. My Mother’s van was severely damaged. When the police arrived at the scene the claimed the vehicle was in NO DRIVING CONDITIONS. My mother’s van was parked directly across the screen from our location in a parking lot; and yes all traffic laws and vehicle requirements were met. Supposedly the police called for a tow truck (We did NOT request this) to arrive at the scene to move the van elsewhere. The vehicle owner decided to have it moved from just right across the street from where it was parked; jus up into the vehicle owners driveway, literally directly straight across this little side street, only a few feet apart. Out of nowhere another tow truck dude comes another the scene, so now there is two tow truck workers here in which we did not rescue at for. These two truck workers claimed the vehicle should NOT be driven because the condition was far too severe and could damage the vehicle more. Out of no where one of the tow truck workers decided to just jump right into my mothers van and moved it into our driveway AFTER BEING TOLD NOT TO!! They even did this when the police left the scene because they knew they weren’t allowed to do this!! And after all this is said and done they charged my mother and would not give us a refund !!! This is ridiculous!! We could’ve moved our own vehicle for free but they charged us for something we could’ve done on our own but we’re told not to!! This isn’t right. This company doesn’t care about the people they only care about themselves and their own money, these greedy uncaring people to need be put out of business before they scam you too!!(Also take note that I live relatively close to this place, so barely any time, or gas was wasted, I live less than 2 minutes away from this place, literally right around the corner from me, and this is how they still treat us!?)

It was good but wish it was more for the price

Very professional service

I woke up to a flat tire, and had never gotten a tow before. So we called Parma Towing. When he showed up it took him only 5-10 minutes to get my car mounted and ready to go! I rode in the truck with Steven (#834), who was very polite, professional and a courteous driver! He assisted with getting my car into the shop as well, I appreciated the professionalism and how quickly he got the job done :) Thank you!

They were really helpful over the phone. I wasnt so pleased when I arrived.

My SUV suddenly stopped working and without any hesitation I called Parma Towing. I have used their services on two previous occassions and my experiences have always been positive. Price for the towing is very reasonable.Special shout-out to Chip J #816 who did a super job. Towed my SUV very quickly. Will continue to use Parma Towing. By the way, the receptionist was also very friendly and professional.

Got my car home for pretty much next to nothing. I love the staff at Parma Towing.

Always there when I need them....great prices

Efficient. Took care of business

Quick and efficient

Very reasonable, made me feel like I was important to them, were out in exactly the time frame they quoted

I always use them for my tows awesome people awesome customer service overall good prices

I called because I locked my keys in the car. They were fast and professional. The driver Jared was very nice efficient and funny. IF I had to use their services again I definitely would.

The best Towing Company around! If you want, professional, reliable, fast service call Parma Towing. Also, wonderful company to work for with some of the top notch drivers around!!

Excellent service

Great yo work with. Gave them a tough situation of getting an SUV out of a parking garage without a key and they figured it out. Heather was great to communicate with! Highly recommended.

Courteous driver.. came within the time stated.. nothing out the ordinary

Very nice people and know what there doing

Poor service they never showed up or didnt call to say they werent coming

We use Parma Towing exclusively for our business and for our personal cars. They are very knowledgeable and careful with the European cars we service, and the rates are unbeatable! We have had really poor service from some of the other places in town, so when we found these guys we became loyal customers. I would recommend Parma Towing for anyone whether you own a VW Beetle or a Lamborghini!

My transmission line hose busted and car wouldnt move at all, it was 20degrees outside, I looked them up on my cell and called them up and they were there in about 15 minutes, at first I thought I would have to leave the car there and get a ride because Im sure it was a busy time of year for them due to the weather condition but they made it there just in time. the price for the tow was very affordable and the driver was very friendly and courteous and so was the dispatcher. maybe it was just my luck that they may have had a truck in the area at the time but from what I have seen in the past by seeing their trucks everywhere and always in route for a pick up or with a tow, they had came to mind when I needed it, so thats why I highly recommend them to everyone thats in need of roadside service.

Johnny the tow truck guy was very professional and called when he was in route to pick up my motorcycle.

I use this company two times to pick up a car from Copart they brought the car to my house in couple hours I work with the driver I ask him to check on a car to make sure they give him correct car he send me the pictures and details of the damage on the car. I would highly recommend to use in these guys easy to work with.

Ive used this company many times been using this company ever since I started driving Ive had big trucks to low to the ground cars towed by this company Ive left my keys in the car and left my vehicle called the company never worried about any item in my vehicle nor my vehicle itself and my vehicle has always arrived within a reasonable time with nothing missing or any damage to my vehicle and i have recommended this company to many people and will continue to due so

My boyfriend got his car towed today by dan. He was super funny and very nice.

Excellent time and service

The worst of the worst. Had a car towed. The fault is 100% mine. However, any bit of information is helpful. Instead, I was met with hostility and expletives. I have never experienced such hostility and unprofessionalism.

Just had my car towed 25 miles. Driver was extremely friendly. Explained the adjustments he was making to ensure the safety of my vehicle.

From the only experience with them, it was pleasant and the staff was very friendly.

Some of these tow truck drivers actually arent bad.

Its a good place except for one employee he is not a good person... But besides that they are a good towing company...

Good fast service and the driver was really nice and know what to do

On Friday I had a flat and was missing my jack, called Parma towing. They came and lifted my truck so I could change the tire. I heard a little crunching sound when he lifted it was just ice. The driver never looked under the vehicle before he put the lift under it.I drove it home about 12 miles and have only driven 18 miles since. I noticed today my heat wasnt working as fast as it should and a mile down the hi-way the engine temp gauge was through the roof. I pulled off a mile down the hi-way into a gas station it started to smoke just as I pulled in.I Turned off the engine and inspected it. I saw the antifreeze coolent all over the right side of the rad. Didnt see any leaking hoses. I usually have extra fluids in the truck. I see the overflow reservoir has coolent in it. I waited a few minutes to make sure the engine was cool opened the rad cap and it took a whole gallon of coolent. I visually inspected and no dripping.I started the truck and did another visual after a little time I saw that there was steam around the right side (facing the front of the truck). I traced where it was coming from. It appears there is a mounting bracket formed on that side of the rad there was a crack and steam was slowly rolling out. I drove the 3 miles or so home and parked.I called the towing company. The driver said there was no way it could have damaged my rad. It would have leaked as soon as he lifted and would have only been cracked on the bottom if he did it. He said its been a week it must be some other cause (it has only been since Friday and today is tues and I havent gone anywhere since, 18 miles total). The driver hung up on me.

Over the year that i worked for parma towing i gave 100 percent to this company. During friendship an employment of owner Dennis Allen i recomend parma towing for all your towing needs......befor my health an personal problems i worked everyday every holiday an never wanted a day off cause of the environment an the feeling of family i had with this company there was never a car or situation that Dennis sent me on that i didnt come back an job be well done...i wish i had the opertunity to come back an be a part of that family again.DONT LOOK PAST THE TRERE TOWING COMPANY.there the best out there DONT SETYLE FOR LESS.......THANK YOU DENNIS AN ALLEN FAMILY

Courteous, efficient and fast.

Great service and fast

They were fast about it

Unprofessional and rude. Our car was towed here after an accident this week. Tow truck driver Jerry should be fired from his unprofessional behavior. He used foul language and threatened my husband. Dont support a business that allows this type of behavior.

This place is a joke and will rob you blind on impound fees. One day its only 116$. Three days later its somehow over 700$. Then you have to sign tour title over to collect your belongings out your car if your not getting it out of impound. They will then sell your vehicle for not even half the cost of impound fees but your not allowed to buy it. What a joke and scam artist.

My father was in a bad accident and these guys towed his van... he went to get his stuff out of it, only to find his GPS and a ton of change had been stolen. Either these guys are total weasels or they dont care about the security of their lot. Cherry on the crap sundae.

The best all around

Really reckless driving, truck #879 cut me off for no reason !

Conspires with the city of Brooklyn to steal cars which have been parked for eight hours, then extort money with exorbitant fees.

Very nice guys

On time every time

No idea