I spoke with Tom from Wire Bids and he offered to give a full refund for the printer. After trying different settings with the printer I found a work around to the issue and have decided to keep it the printer. Tom was very understanding. I would like to apologize, I should have contacted WireBids or Boggs before posting the review. I did not find a way to retract it or I would have. Great company, great people. I will watch and bid on other items in the future as needed. Thank you Tom, again I am sorry.
I dont know if they check the equipment before selling or not. I purchased a Epson 7900 wide format printer. This type of printer is new to me so I didnt know the right questions to ask. All of the color print great except for the black. I cleaned it hoping the nozzle was clogged. I researched and asked questions and learned the print head needs to be replaced, that will cost me upwards $1500 plus dollars. They should supply honest information about the equipment. AS IS, is AS IS and I understand that. Knowing what is, is different, had I know the print head was no good I would not have bid.
Love working with Wire Bids. Always helpful and quick to answer questions.
Great support from staff. Easy way to sell your used equipment. Have made several purchases and gotten a great deal. I will continue to use Wirebids.
Good place for selling and buying used printing equipment - real people you can speak with over the phone and I deeply thank everyone in wirebids!I have sold more than I bought but it was great experience and will keep using them in both ways
Buyer beware! This company does not stand behind their vendors. You will be out any money you spend if you have problems with a worthless thieving vendor.