Very professional, and very fast with there work. I had a faulty graphics card in my pc, purchased one that ended up being too big for it. I brought it in and Jamie took a look figured everything out and sold me one he had in stock at a more than reasonable price. He also refused to purchase mine knowing he wouldnt be able to buy it from me for what it was worth and he didnt want to short change me. I am extremely happy with the service, and with the customer consideration. I will definitely use them again if I ever have need in the future.
Rays connecting point is the place for pc repairs! Friendly service and super fast repair turnovers. Reccomend to Anyone! Thanks Jamie your awesome!
Steve at Rays Connecting Point is the BEST!!! He is so knowledgeable and service-oriented. 7 days ago our 10-year-old computer was crashing with more increasing regularity and email not working. He got them both running properly right away and was very thorough about it, no muss, no fuss. Among many other checks he did on our computer, he found viruses even on our mac (which I thought didnt get viruses) and terminated them. I just cant say enough about his great service. And he didnt gouge us for money. Its like our computer is new again. Its so great having such a professional in our community. My hat is off to you, Steve!
Geek Squad has nothing on these guys!!! They truly are the best because they care about their customers concerns, treat and solve them like their own which is a direct reflection of how ardent they are about their craft. I got a super computer for super super cheap based on the specs that Jaime beefed up...2 beastly processors and so much RAM, it can cure Alzheimers. Thank you Jaime and the fellas, yall are highly appreciated, cant wait to upgrade my video card in a few months. Stay blessed.
Always great service on both my HP desktop and HP laptop. Quick turn-around, accurate diagnosis, and reasonable price. Ive been taking my devices here for several years, and I trust Jaime to take care of me.
Excellent customer service!
These Guys have taken care of my computers and all my former students, family and friends for over a decade. They are knowledgeable honest & reasonably priced. I highly recommend them for any and all computer purchases, repairs of installations.
I had a failing hard drive on my Dell laptop. Jamie was just incredible with his knowledge, patience and professionalism. I would highly recommend this company for your computer repair needs. Thanks for your attention to detail and your willingness to explain the repairs needed to which my system is now back to functioning normally.
Jamie was incredibky helpful and made sure I was in great hands. Highly recommend.
Hard drive blew on iMac. They fixed it in no time! Very helpful and knowledgeable. Highly recommend.
I have used Rays for several Mac service operations over the years, and never been disappointed. Repairs have always been right-on, and prices fair.What more can you ask for?
Great quality o - service was done in a timely manner and very affordable pricing. They answered all my questions and were very friendly and professional. I will definitely go back for any computer needs. Highly recommend.
My business is tied to legacy technology - Windows XP and COBOL. On several occasion, I have needed to replace some hardware. Rays has so far delivered every single time, sparing me from inumerable headackes. i am very grateful for your good work.
I have been using Rays to handle my Mac computer repairs and upgrades for over a decade. Theyve always done an excellent job and gone the extra mile to get it done right. Theres no other game in town when it comes to older, out-of-warranty Macs. Were lucky to have Steve and Jamie there to back us up when Apple no longer will.
Was going to take my laptop to Ray’s Connecting Point but the neighbors kept saying, take it to the big box store, so I did. I waited in line and then the young man said, do you have an appointment? No, I said, so he said you will have to sit and wait. I said, no I’ll take it somewhere else and he said that’s fine. Then I took it up to Ray’s like I originally intended to. Ray’s reminded me back when I was young, when my grandfather and my two uncles had their own family businesses. They really acted like they cared and they did a professional repair on my laptop.So, if you want to be treated like a box go to the big box store, their sign will dazzle you but if you want to be treated professionally and friendly go to Ray’s Connecting Point, you won’t be disappointed.
I had a great experience. They kept me updated and thorough the process and made sure I approved everything they wanted to do. My laptop was finished within the time frame promised and for less than originally quoted. He went out of his way to make sure all of my files were saved after replacing my hard drive. I definitely recommend Rays Connecting Point.
Recommended. I bought my current MacBook Air from them. Very knowledgeable about Macs.
Great help and guidance. They give you good options and advice.Reasonable prices and quick repairs, when theyre not busy.Good people.
Always take my laptops here for repair and will continue as long as they are there.
I received extraordinary service and fast. I was told at other shops that to fix my MacBook Pro would cost a fortune, but Rays completed the work at a reasonable price and walked me through all the details of why. They also fixed my old beat-up PC and it has never been so good. I will only go to Rays in the future to get my computers serviced and I highly recommend that you do the same. You will not be disappointed.
Took my MacBook in for a software issue and Jamie did a great job fixing it. Had it ready in a coupleHours time. Definitely would recommend if you’re having issues
Excellent, speedy service for a reasonable price. I dropped my laptop off at 4pm and it was fixed and ready for pickup by the following morning. I will certainly return to Rays Connecting Point for any future computer repair services.
Wow, Steve is amazing! He was able to resolve all of my computer issues and went far above and beyond my expectations. In a world that has forgotten about the value of customer service, Steve remembers what keeps people coming back time and time again...courteous, prompt, 5-star service. My highest recommendation!
Needed a battery for my iphone asap. They were about to close and waited for me anyway. The customer service was beyond great. Jaime and Steve are top-notch knowledgeable and friendly. I almost went to the mall but found this great personal service beyond comparable to any chain of phone stores. I was so pleasantly surprised and will never use anyone else! Thank you SO much!
Excellent service, quality work, honest pricing, very knowledgeable in Mac products. I would definitely recommend services.
These guys are awesome. Twice they have gone above and beyond to help me with my Mac, and Ive been very happy each time. They are both very friendly too, and very knowledgeable. I cant thank them enough!
I have know Steve (the owner) for many years now. I can only say that if your Mac is giving you trouble, this is the ONLY place you should bring it. Steve is nothing less than a miracle worker. You dont stay in business for this many years if you dont know what you are doing. My go to forever!
Took my Mac to these guys a year or so ago. Within 24 hours they worked a miracle and I was back in business with no information lost and a faster computer. I highly recommend these guys.
This is the only place I trust to take my Mac for repairs. Very professional, hard-working & they can always figure-out whats wrong & how to fix it when nobody else can. I wont bore you with stories of other places Ive taken my Mac to for repairs & the heartache left behind. Rays includes very fair pricing & they do their absolute best to get your computer fixed pronto! Ive raced in there in a sheer panic with work deadlines looming & they have been incredible to repair in a desperate timeline!
My experience at Rays Connecting Point was phenomenal, the workers there are friendly and are great at their work they do as well as being fast. If youre looking for a place to take your mac computer or windows computr this is the place you want to be at!Sincerely,Chris Kimball
When I tried going to the Apple store in the International Mall, they turned me away saying I needed an appointment for the following day. Instead of driving a half an hour back to the Apple store, I drove 5 minutes to Rays Connecting Point and couldnt be happier that I did. I brought my laptop in under a recall for my motherboard on a Friday. By Monday night, I was able to go pick it up no problem. Steve answered my unannounced call AFTER HOURS and let me come pick my laptop up. He went above and beyond to show me the process and make sure things were done right. Thanks again!
Honest and knowledgeable - I would recommend to friend or family in a heartbeat. Steve took great care of me.
Friendly, knowledgeable, accessible
For a more affordable and quality service I suggest Rays Connecting Point. Steve was very honest and knowledgeable pin pointing issues that other companies would take longer to find.Thanks Steve
Rays Connecting point saved me when it mattered most. I brought my work MacBook Pro in on New Years Eve with a bad hard drive. Not only did they save all of my files on the bad drive, but they removed the bad drive and replaced it with a better one all in the same day. Again, did I mention they did this on New Years Eve!! Same day. They even stayed late New Years Eve night to ensure that it would be done for me. Great company to do work with and saved me when it mattered most. Thank you!
Great Apple repair shop. Honest and forthright about what is wrong and repairs needed. Even return old or damaged parts if you want. Very great casual atmosphere with knowledgeable repair specialist.
I was having a software problem with my mac. Called and left a message in the morning. Someone called back soon after and instructed me to bring in my computer that afternoon. Steve fixed the problem in no time! Great, efficient and friendly service!
Steve was so helpful and kind, and he spent a lot of time working on my Macbook Pro trying to figure the issue. I am so thankful to have them in the area instead of going to the Mac store. 5 Star service!
Great place to fix your computer. The staff is very knowledgeable and they are very reasonable, I would recommend this place to anyone in need of repairs.
Jamie was very thorough with explanations and extremely helpful with getting me lined up with great virus protection with a free application. Very timely and all the folks were very pleasant----an excellent group to work with!!!
I went to Rays for the third time and I am always greeted pleasantly. They took care of my situation and I was so pleased. IF you have a problem with your computer Mac or PC; they are the people to go to!
What can I say? Super fast service, honest pricing, quality work. Im so glad I found this place – beats the Apple Genius bar and PeachMac any day of the week. If you have a problem with your Apple product or want an upgrade of your iMac, come here. Youll be glad.
Over the years I have been made cautious of PC repair store as several bad experiences. However my experience with Rays has been totally painless!! Jamie was very knowledgeable and personable.
Very nice and got a very fair price on a used MacBook pro with remaining life AppleCare. Glad they are there!!!
Quick and reasonably priced, excellent service
Love this place, so helpful.
On Sat I called to try to schedule an appt for my slow-running Mac. Amazingly, they were open until 4pm and Steve said I could bring my Mac in so I made the drive from Tyrone Mall area. Not only did he fix my computer but I DIDNT HAVE TO LEAVE IT OVERNIGHT!!This is a small shop you might drive by but Ill never again drive to Tampa! Theyre knowledgeable, reasonable and Id recommend them to ANYONE!FYI: found them 2 yrs ago when I bought a used Mac for a good price and they also work on PCs.
I brought my computer to Rays when the Apple store told me they could not get the information off my old computer. My computer had a small coffee spill and wont work. Steve and Jamie took my computer and now my computer has all my files from the old computer. They are my heroes!!
If I could give more than 5 Stars, I would! I have a Macbook (about 4.5 years old) that wasnt charging. I was pretty sure it was the battery but needed diagnostics run just to be sure. I looked online for Macbook repair service in the Clearwater area and found these guys. Reviews were pretty good and they are also very close to my home. Their shop closes at 5 and I called at about 5:20, and still someone answered the phone and asked me to bring my Mac into the shop the next morning. I brought it down the next AM as instructed and they confirmed it was the battery. Their prices were VERY reasonable, everyone at the business was conversational and at ease and within an hour my MacBook was running like new! They even showed me a few tricks to keep it running at top speed. I can guarantee they will receive repeat business from me, the next time I need any assistance. Thank you so much guys! You made my day!
Steve and Jamie are fantastic!! Excellent customer service!! Thanks guys!
Ray and Steve are awesome and I will hurry recommend this office to get youre polished
Excellent quality of service and very knowledgable on all thing Mac. Steves been an apple certified technician for 35 years and it certainly shows. Id recommend that anyone with any computer problem (especially AppleCare or Mac related) take it here before going to the apple store.
Good honest people. Great pricing on reliable used computers and repairs.
Steve and Jamie at Rays Connecting Point are life savers. I am so grateful for the service they provide, and so relieved I didnt have to deal with the sub-standard service found these days at corporate computer dealers/repair centers. Ive been working with Steve since 1988/89 when I got a Mac Plus. I now have a MacBookPro and an iMac. Dont waste your time and money anywhere else. Great sushi place next door, btw.
Very professional, smart and fair. I came to them with an impossible problem. Steve (35 years experience with Macs) outsmarted Apple incessant attempts to block the way to solve the problem and got things up & running. I was treated very well. Theyre my computer consultants from now on.
Awesome Guys!!! They helped recover my wifes computer and even delivered it to us.
The techs were very unorganized and they didnt keep their word. My son had his iPad in their shop for more than a month, and when we inquired as to its status, they could not find it, then when they did locate it they promised repair in one week. When we returned after one week, they still had not repaired the iPad. We finally took back our iPad after more than a month and they did NOTHING to help us.
There are much better options for local Mac repair than these guys. Long wait time, very expensive repairs, and the staff wasnt very friendly.
Awsome Mac repair place. Steve also has new and used iMac, Macbooks and Mac Minis.
Jamey stayed late & helped me with my computer, even though it was windows. Awesome price, too!
Very conscientious and great service!
Expert on the apple products.