Eric at Metro Tech saved me today!!! He came to our office within 10 minutes of my call. Our dinosaur server would not reboot and our drivers were not working. Knowing nothing about tech is very scary but Eric was very calm and confident and fixed our problem.Without his help today our office would not run and and our business would be frozen. He really saved us when we were in a bind. He had knowledge of our old tech and knew how to make things run.We are very appreciative of his service and skills and now I can get back to work!!!I would highly recommend Metro Tech IT and will use them again when needed in the future. I have every confidence in them.
We recently needed a quote and advice on a project. The process was very smooth and professional from the first phone call. A time was set for Eric, the owner of the company, to come out. He arrived promptly and was very thorough explaining possible issues and ways to resolve them. He took his time and spoke in terms that I, who is not an “IT Technician”, could understand. He was able to send the quote with multiple options the same day. When I had a question regarding the quote he was immediately available. I definitely recommend this company to anyone in need of this type of service.
Eric and Crew are Awesome and they definitely know what they are doing. We’re a small business in Illinois. They set us up with VPN and quadrupled our wifi speed and organized all equipment and wires. I couldn’t be happier. Highly recommend these guys.
Eric and the Metro Tech team are so AWESOME...everytime I call with an issue they are on it, and help me solve all my tech issues....Great job Guys...
I was delighted when they donated a computer for me to use for going back to college! What great people, they are to do this for my dream. They donate computers for students and are great philanthropist. They are great to use for all your IT Needs and fixing computers. They are kind and honest people.
Eric and Laura are amazing! I called and Eric came out the same day and got our cameras working. Awesome staff and great customer service and professionalism. Thank you!
Great company to do business with. They have the ability to take on larger local businesses while still being able to be very responsive to the smaller clients. They have helped me out of several issues quickly and affordably. We also were given a computer at no charge for my daughter to get online with her school when ours wouldnt operate correctly.
Thank you Metro Tech for the most amazing service from start to finish. Eric was so great at explaining the transition and giving us a timeline and the price was very reasonable. Today Jacob came to do our install and he was absolutely wonderful. He explained everything he was doing, made sure everything was working and walked us through tips I didnt even know I could do on my computer. I highly recommend this company if you are looking for a friendly and professional IT service. :)
Always friendly and quick to respond when needed.
Absolute fantastic. Had two other I.T. professionals try to resolve issue with NPN without success. They spent over 4 hrs to find issue. Eric at Metro Tech found the problem and fixed it in less than 15 minutes. If you need I.T.assistance, I highly recommend Metro Tech...the place to go.!!
Metro Tech IT is an amazing local company. They donated a PC to me so that I could complete school work and also play some games with friends. They have gone above and beyond to help me in all aspects of my IT needs. They are highly knowledgeable and swift to respond to my questions and issues. They knew exactly how to fix my issues, and I was blown away by their customer service. It is amazing to find a company so brilliant at helping us out. I would give them ten stars if I could. its truly an amazing local company.
Metro Tech IT did a fantastic job of upgrading our network and Wi-Fi services. They thoroughly explained all our options and developed a solution that was a perfect fit for our needs and budget. All members of the team were professional and courteous. We highly recommend Metro Tech IT for your business needs.
Eric and his team are knowledgeable, professional and extremely helpful. Every time I have had an issue Eric is there to help and has the problem solved and I am back up and running right away! I highly recommend Metro Tech for all of your IT needs. Thank you!
Metrotech is AWESOME! This company has helped my daughter to be able to get her schoolwork done during this pandemic. I cant thank them enough for their kindness and generosity!! Will definitely use them again for all our computer needs! Thank you all again!!
Jacob is an absolute gentleman and a fantastic technician. He has had to spend some time with us and he fit nicely into our office style. Jacob is extremely accommodating and has been helpful in explaining the nuances of both our computers and is protective of our business information. When we have a problem Metrotech quickly resolves it.
I cannot say enough good things about this company. Tech-perfection, thats how I describe them. Friendly, fast, professional and great at what they do. I consider it my very lucky day when I found them. Since they serviced my computer, it has worked like brand new. I am a very happy customer. Phil and Tony, you guys are just the best! Many thanks!
Our fire department has used MetroTech as our IT support for approximately 3 years. They have provided us with several efficient solutions that we had been lacking prior to contracting with them. Russ was integral during our set-up process and made the transition as seamless as possible. Since then, Chris has been a lifesaver withvirtually every issue that we have had present itself. He is competent, quick, and thorough, and is definitely an asset both to MetroTech and to us. As a whole, we have been satisfied with the service we have received with MetroTech, and plan to continue working with them as we evolve and move forward.
Weve had a great experience with MetroTech. Their employees are timely, respectful and knowledgeable. I appreciate their honestly about what is realistically possible within certain time frames. I continue to use them and recommend them because they offer solution instead of excuses.
Jacob is the Bomb. Laura in the office was extremely helpful and was able to coordinate services immediately for my emergency issue. Will only use them in the future. I am not a robot. lolSharol OneillAdministratorAmerican Advanced Senior Living
MetroTech came recommended to me and it is the best IT recommendation I’ve ever gotten. Eric was VERY knowledgeable and explained every aspect of what would be happening. He maintained contact throughout the project and oversaw the job himself and gave me periodic updates. He even came back and to make sure everything was still running to our our liking. I cannot saw say enough about Eric and his team. I will always use them for our IT needs. We are a small business so good work for a fair price is paramount.
Metro Tech has been taking care of our all our IT needs at the fire department for over two years. They offer great service and quick responses to all our emergent needs. Our newest tech Chris is amazing, but we have not had any bad experiences with anyone.
I had an exceptional experience today with Jacob from Metrotech IT today. He handled issues that were unexpected and resolved them all quickly and to my satisfaction. His personality was the cherry on top of the great customer service. I would highly recommend him!
Eric, with over 25 years in the IT business and his team of technicians migrated an Active Directory from a Windows 2003 Server to a newer Windows 2012 r2 Server. My thoughts to Eric were that I would have completed the migration, eventually. In this instance it was wiser to pay someone with more experience completing the process. The customer deserved better. Eric has the expertise. Metro Tech IT is also very conscious and aware of customer requirements. They did a great job in a timely manner. It was worth all monies expended.
I have been doing business with MetroTech for awhile now. They are always very professional, knowledgeable, courteous, and prompt. The most impressive customer service Ive experienced in a long time. Very refreshing. Thank you for all you do!
Metro Tech has serviced our company needs for years and everytime we call the associates are very helpful, informative, courteous and responsive to our computer needs. Eric goes out of his way to address our issues and I really appreciate that. He and the other associates are very knowledgeable and determined to resolve any and all issue I or the company may have no matter how small. If you are in the market for an IT company look no further than MetroTech, Thanks for all you do!
Excellent IT Team.....I spent 20 years doing IT and got away from it to start another business. I hired MetroTech to take over many of my IT needs and they are top notch. If I cant do it myself due to time constraints, I only trust MetroTech to touch my systems. Nice to find some professionals you can count on.
Metro Tech did a fantastic job fixing my computer. I highly recommend this business. My computer was acting up and I thought I had a virus. A family member highly recommended Metro Tech, so I decided to give them a try. Everyone at Metro Tech is extremely knowledable and willingto explain everything to a computer dummy like me. Russ, my technician, explained my options along with the costs so that I could make an informed decision. Turns out, I didn’t have a virus, my hard drive crashed.Phil, who manages the incoming phone calls kept me updated on the progress of my computer. Russ, the technician, did a fantastic job fixing my computer. He spent time explaining everything that he did and put all my settings back to the way that they were before giving my computer back to me.I met the owner, Eric, while there and he is just as personable as everyone else in the office. Throughout the process, everyone made me feel like fixing my computer was their top priority, even though I know that they were working on other jobs that were far more important. This is a family owned business and you feel like part of the family while you are there. My computer was fixed quickly, accurately, and for a reasonable price. Metro Tech has my business for life.
Got in a bind and the Metro Tech folks jumped right in and had us fixed up and off and running in no time. Thanks Ms Bohnay for the referral, first class operation.
Jacob did a fantastic job setting up my new office computer. He made the transition from the old computer to the new so easy I wish I had done it sooner.
Exceptional response to a server issue we were having on the day before Christmas. Got us back up in just a few minutes. One phone call and done - problem solved. Thanks for saving the day!
We have been customers of MetroTech since 2011. Eric and his staff are amazingly knowledgeable and responsive to the needs of our small business. Our business flooded and fried our server. They had us back up and running in 36 hours thanks to their back up service. I can say enough good things about MetroTech!!
I really feel such relief from Chris visit. He is a very reassuring person and skilled at his job. Not only did he fix my computer, but he also answered some questions for me that I had been curious about.
After much IT frustration, we began using MetroTech for our company in October of last year. They have been a breeze to work with, and really stay on top of projects and any issues that arise from start to finish. Jacob is AWESOME and has taken so much frustration and headaches off our our plate by handling issues as they arise. We couldnt be happier with their service or their staff. Definitely recommend them for businesses that are looking for a professional, reliable, and credible company to handle their IT.
I have worked with this company several times and have found them professional and reliable. The office staff and the staff that perform the work are excellent. I would highly recommend this company.
I use their service at my office and they are the best!
MetroTech IT ensures that learning continues for CFMS students! As a teacher and tech coordinator at Clearwater Fundamental Middle, I was delighted when a family member connected us to a source of computer donations for students in need. MetroTech IT donated devices already set up for PCSB students, and we were able to get them distributed immediately due to the excellent communication and service provided by Eric and his staff. Pinellas County Schools have been distributing devices and have distribution centers for students who missed their school distribution or have a device that is no longer working properly. The support of MetroTech IT helping us promote successful at home learning for our CFMS students is much appreciated! Thank you MetroTech IT!Bridget Bohnet
Eric and his staff at Metro Tech are extremely knowledgeable and trustworthy. I highly recommend using their services for your home or office
I used them for some IT work at my business. I asked them to set up a shared drive network at my business, so all my employees can have access to it. I specifically worked with Chris P. there at MetroTech and couldnt be happier. He is very knowledgeable and more importantly to me, friendly and easy to work with. While I was not there the entire time, when i came back everything was done and we were up and running. I will definitely use again. Thank you!!
We have utilized Metrotech for our IT services for the past 8 years. We have always received stellar service from them! Most recently, we purchased a new server and several new PCs. The set up was practically seamless and their follow up in subsequent days has address any issues we had. Many thanks to Eric and his team - Russ, Sean and Jacob!
Eric, the owner, was quick to respond when I reached out to him to find out if he could help me with my computer issue. I dropped off my computer in the morning and I was able to pick it up about an hour later. Eric explained what happened and even left the broken piece for me from inside my computer to show what had happened. If you need fast reliable service on your computer, this is the place to go!
I manage a small office in Wesley Chapel and have been working with MetroTech for approximately two years now. The MetroTech team’s knowledge, friendliness, initiative and responsiveness has remained consistent since the first day I hired them. Even better, because our small company utilizes multiple services provided by MetroTech (IT monitoring, phone system and data storage) – when we have an issue, the resolution is just one phone call away!
We have worked with Metrotech to handle all of our networking needs, and they have done nothing but stellar work! They are always on time, and get things done quickly. We have had no issues with our network since they got everything set up several months ago. Highly recommend them for all your business technology needs!
Eric and his team at Metro Tech are first class. They respond immediately and complete work on schedule. I highly recommend them to anyone and business that needs low voltage wiring done.
If I could give Metrotech 6 stars, I would. Eric, Russ, and the whole staff explain tech issues to me and answer every single question that I have, and there are a lot! They are knowledgeable; I recommend!
Great local business! I have used Metrotech numerous times and will continue to. The staff is very knowledgeable and honest. They provide a great service at a fair price.
Weve been working with the folks at MetroTech for a few years now and been very happy. Ive especially enjoyed working with Chris, Russ and Eric on our various IT needs.
3 hours late and waiting at the moment. I had to call over an hour ago to make sure they were still coming. No one bothered to call or email me that they were going to be late. Just because you are IT doesnt mean you can blow off customer service.3.5 hours later I get a call-he is in St. Pete and what he was told he was doing isnt even close to what I called and said I needed. Update will follow. 3/20/17 UPDATE Last week someone from their office showed up unannounced to go over the disaster of last visit. He offered to take $90 off our $390 bill. Are you serious????You still want me to pay $300 for NOTHING???? As a favor, the tech offered to disable some of the background programs that seem to slow the older computers down. Yup, speed it up a bit but what he didnt tell me is that it was going to disable my ability to search for documents in my computer. Thank G*d for Google-I fixed it my own self. I was supposed to get a proposal last week for the other work we need done. Still havent received it. Guess what?? Do you seriously think I am going to have this compnay touch anything my office again??? NOT!!!!! They must have a bunch of idiots that know nothing about computers as clients; because the reviews I read are a far cry from what I have had to deal with. Too bad you cant give a negative star.
Metrotech is great, would highly recommend them personally and professionally.Chris and everyone at Metrotech are very responsive to our needs here at Landcrafters. We rely on their knowledge and expertise to keep our business computers running.I have also used them personally for laptop issues because I trust the employees and the work that they do.
MetroTech IT recently installed a camera system as well as WiFi throughout our 25,000 square foot facility. They were professional, extremely competent and efficient. Their are very responsive to the needs of the client and I am very pleased with their work.
The technician was here right at the scheduled time, as friendly to speak with, understood our problem and got right to it. All was fixed to our satisfaction for sure. We would definitely recommend MetroTech as a preferred company to work with.
Eric Plummer has built an incredible IT organization, MetroTech, and it is proven repeatedly by his awesome staff members!I just had the pleasure of working with Chris Poe on ensuring my companies computer is working to its max efficiency. Sometimes that could take hours or even weeks, but with Chris amazing work ethic and demeanor he had me up and running in no time flat. That is efficiency and allowing me to run my business without an IT hiccup!Thank you Chris Broken USB Poe!! YOU ARE a ROCKSTAR!
The team at MetroTech LLC have been providing and maintaining our company’s IT service since 2011. Of course computer or network problems never happen at a convenient time but the service tech have jumped in to keep our computer down time to the absolute minimum. Their product and backup recommendations have been invaluable. I highly recommend MetroTech for your computer service needs.
Eric, Cindy and the entire staff go the extra mile. We are a small business and needed some help getting our computers updated and in good working order. MetroTech did just that and a lot more. Great service and team work.
Very friendly and knowledgable! Provided quick solutions to help my company run more efficiently! Thanks!
Jacob came to our office today to add an iCloud account to all of our computers. He went above and beyond and noticed there was a problem with the side bar pop up that kept popping up constantly on my screen while I was working and went in and disabled it for me. I reported it to our previous tech company and they could not figure out what was wrong. That was very as annoying and now I dont have to deal with it.. THANK YOU JACOB...5 STARS
These guys hire inexperienced techs. I would not reccomend.
Eric from MetroTech was an integral part of getting my storage facilitys security system connected to the internet and running smoothly. He was knowledgable, efficient and answered all my questions with patience. MetroTech also did friendly follow ups to make sure our system was working properly. So grateful to find a tech company I can rely on. Thank you Eric!
Eric Plummer, Owner of MetroTech, is very knowledgeable and has educated me on many levels in the Internet Technology world. I trust and know that Eric is my Go-To and personal IT person!
Jacob was awesome very fast, showed me the whole windows 10. Great experience !!!!!!
I highly recommend Metro Tech for all your computer needs!! Simply one of the best!!!
Chris Did an absolutely fabulous job cleaning up my computer, and adding on some new programs such as dragon software, synced my computer, iphone and ipad, ect. . Could not be happier . Will always use Metro TecThanksGuys
Thank you guys so much. After dealing with another network repair company for 6 months and my scanner/printer having network problems your tech reconfigured the network while I shadowed him and PROVED to me that the other company set up my networked printer and all computers wrong. Thank you again.
Chris Poe offers great, knowledgeable service and expertise, and he explains in laymans terms. And hes very patient!
Metrotech has been an invaluable resource for our business. By utilizing their monitoring and backup services we have managed to not only increase the uptime and provide continuity of mission critical systems, but to also avoid adding costly overhead as our business expanded to multiple sites across the country. In addition to managed services Metrotech has also been our go to resource for various hardware upgrades, volume licensing and certificate purchases. We have found their staff to be professional, knowledgeable and easy to work with.
Chris Poe was super helpful and able to solve my problems in a timely manner.
MetroTech came to me and solved all my IT issues
Awesome