Very professional from start to finish. Everything was completed on time. Great group, very knowledgeable and patient with me as I am new to some of this. Had Lux vinyl plank flooring installed in two bedrooms / hallway and new carpet on stairs. Turned out great! New Age is going to be my first call next time I need something. Would 100% use again and refer to friends.
I contracted this team to do an extensive upgrade to our home. They installed all new vinyl plank flooring, painted the interior, upgraded both bathrooms and then some other minor upgrades for lighting. The work completed is beautiful, all of it with close attention to detail and making sure it met all our needs. The project mgr., was responsive and attentive. All the workers were extremely friendly and really put forth the effort to ensure we were satisfied customers. Other than the job being slighlyt delayed, everything was perfect and I would recommend and re-use for any future needs. Thank you!
New Age personnel are very professional and capable at doing their installation jobs. The management and employees communicated well with both my wife and I to keep us informed about the next steps in the process and how long it would take. Their work was very professional and looks great.
This company initially installed my flooring and I thought they did an excellent job but after a few months we noticed the flooring rising due to not clearing under the laminent. The person who set up the installation informed me that the timber ridge would be unscratchable and pretty resilient which was false. I asked the company to come and fix some of the faults with the flooring once the fault was identified and the lady informed me they would be out next week but the company did not come out until 2 weeks after. Once they arrived and did analysis the lady on the phone stated the damages are our fault and they would not fix without pay. This is a company I used twice and they do not utilize contracts or warranties so it is my fault as a consumer for not ensuring they had a customer friendly package for consumers. The job was half way done and rushed. If you need quick flooring this company is a yes but if you need quality this is not the company to go with. I will not be using this company again and it is not one I would recommend to friends for quality work and solid customer service.
Recently turned my old ugly floors into a new modern look for a reasonable price. All employees are professional and knowledgeable. I recommend this company anyone who is looking for remodeling anything in their home, they do it all.
New Age Flooring completed a renovation project of a size of $35,000 for my home in October 2020. The scope of the project is to paint the entire house, stairway renovation, window repair, floor and carpet replacement and interior and exterior lighting electrical work.My experience with New Age Flooring was nothing but great! My wife and I are professionals who work full time and moved to Clarksville with no acquaintances. From the moment I contacted New Age Flooring to the completion of work, the company was very professional and honest.Their workmanship was the top quality and they excelled compared to any other company when it comes to the after service. Even after I made all payments, they came at a moment of notice when I requested additional work and even provided me with a heavy discount or worked at no additional cost. I really want to highlight this point to other future customers. They provide back up and after service even after the work is being completed.The project manager Mr. John Clark is a fast, smart, humble, knowledgeable and honest professional. I recently contacted Mr. Clark again to build a fence around my back yard. I highly recommend the company to anyone because of their trustworthiness and they provide a one stop shop for all of home renovation need.
New Age was quick to answer when my last contactors bailed. They were honest about products and timeline. The price quoted was the price billed; no surprises. The technician was communicative, polite and got the job done quickly without leaving a mess. I HIGHLY recommend this company to anyone looking for flooring installation.
The turn around time between getting a quote and the floors being installed was quick and efficient. The work was good and everything looks great. We are very satisfied!
Hands down the BEST crews around! All of the crew members were very kind & respectful. From initial contact to final walk through, we are absolutely pleased with all interactions and product.I assumed this to be at least a couple days job... They completed 2 half & 2 full bathrooms in 1 day!! They were extremely efficient, with great attention to detail and do not cut corners. I am blown away at the difference it has made!To top it off... They noticed two pieces in our homes entry/hallway that had missing/broken quarter round. I couldn’t get the pieces to stay, but they offered to take of it if I didn’t mind. That’s going above the “work call” & shows the genuine care for their customers beyond all else.We will absolutely be using NAF again to do our living room & kitchen flooring... And I cannot wait!Don’t pass the chance to have NewAge transform your space... You will not be disappointed!!!
The first thing I would like to say is.....WOW! Great job. Very professional service. The guys did an awesome job on our floor and repaired and adjusted our doors. I highly recommend New Age Flooring.
This is our first time using New Age Flooring and it was a great experience. It was a pleasure working with John and his crew!! See you at our next home project 😊
Hired New Age Flooring back in September to renovate my home. A month prior to start of the job, I did a walk-thru with Brandon the owner of what I was looking for and how much it will cost to get everything done. He provided the cost and how long it will take to get the job done. Demo portion was fast. They were ontime and kept me posted as to what was taking place daily. However, when it came time to putting the house back together, they were slow and providing updates at this point didnt seem important to them. I was on a time schedule and needed the renovation done within in the time they gave me. My family had just moved to Clarksville and we needed a home.It became very frustrating after a while not getting answers as to what was taking so long. I will call several times before I get a response and Brandon never thought it was important as the owner to update his customer since the job was going beyond the completion date and the house was needed.The qualtity of their work is poor for a company thats been in business for over 20 years. The workers lack experience and are very unprofessional. They are also very messy workers.A few days after finally moving into the house the curcuit in the bathroom trip and caused some sparking. After this happened twice, I reported the incident and ask for someone to look at it. They sent two young guys out who they said were electricians but werent licenced or knowledgeable in what they were doing. After an argument and insisting a licenced electrician look at the problem. It was discovered the wiring was done incorrectly and could have caused a fire.I reported this to Brandon and instead of appologizing for his workers imcompetence, he was rude and noted that they were mad because he lost a ridiculous amount of money from doing my home. Please note he gave me the cost of what it would caused for what I asked for and nothing that they did was worth what he claim said he lost. I felt that I was overcharge for the quality I got.He had to reimburse me for several damages his employees did to my property and for items they took.Overall, Brandon is very unprofessional and not a good communicator. I will never use them for anything else nor will I recommend them to anyone. Quality of work is poor and less than 3 months after work is completed you can see gaps in the wall for poor caulking and paint job was unsatisfactory.Im still waiting on the warranty for the windows they install. The windows came with lifetime warranty for which I cant seem to get from them.Again, they dont know how to followup and not sure why they are holding on to a warranty thats for my property.
Great place, friendly people and excellent work.
Did a very good job!
New Age Flooring did an awesome remodel for my kitchen and bathroom. This is the second time I’ve had them do work on my house. So they’ve pretty much redone my whole 31 year old house! Im already thinking about the next project I could hire them to do! Every concern I had, Brandon and John were able to take care of the issue or answer any question. All of his crew were very courteous and professional. I’d highly recommend New Age Flooring if you want quality professional work at a very reasonable cost!
The floor looks wonderful!!! We were pleased with the quality and installation.
John Clark and crew did an exceptional job finishing our basement! It exceeded all our expectations! Thank you for all your hard work!
We just had LVP flooring placed in our home and a doorway widened. I am very happy with the communication and service that was provided. Love our new flooring! Thank you all for your hard work!
January 2021: Here to update my review! Weve recently begun our bathroom remodels and the professionalism of the New Age Flooring team continues. We had to practice patience on shipping delays, due to COVID, on tile we chose. We were made aware of this possibility when we ordered it. New Age Flooring waited to have all of the materials in before starting the job to avoid delays in the project, which we totally appreciated. Were halfway through 2 of our bathrooms being remodeled and every crew that has come through our house has been great.They clean up the best they can and I run a vacuum after they leave if needed. No biggie. I really appreciate all of their patience with our toddler who wants to meet and chat with everyone. I called Brandon today to give this compliment and to start talking about our 3rd bathroom, thats how pleased we are. He answered my phone call on the first ring and knew exactly who I was. Where I know were not their only clients, and there are times they dont answer right away, there are also times we feel like their only clients. Our project manager, John, has been most helpful in providing us referrals for everything from places to get our car serviced to Facebook pages to follow to find activities for our daughter. This is above and beyond scope and sequence of their professional obligation and makes us feel as if New Age Flooring cares about us as more than clients. Becoming connected to them as soon as we moved here has proven to be more valuable than we realized it could. We may have hired this company, but we also feel that its our obligation to be flexible and communicative with them, to help them get their job done. Oh, and I forgot, that Im currently 30 weeks pregnant. Brandon and John, being the family men that they are, have been very understanding, flexible, and accommodating with this project out of respect for my current state, as well, which is a big plus in my book.October 2020: We recently made a cross country move to TN and Brandon was referred to us through a friend. His level of professionalism, responsiveness, and advice have proven to be the beginning of a beautiful relationship. We were replacing flooring in a home that we purchased, sight unseen due to COVID. He was with me when I saw the house for the first time and thoughtfully saw the work we have ahead of us. Brandon is everything you want in a contractor that is VERY hard to come by. Hes honest, reasonable, trustworthy, and to the point. Most importantly, he has never made us feel like he was trying to up-sell us on anything. The carpet and LVP flooring recommendations were our taste and replaced on a VERY tight schedule. His crews worked speedily and around the schedule of our movers. We look forward to working with him and his company, very soon, on 3 major bathroom overhauls.
Great workers, wonderful work, reliable, quick bookings, from start to finish no problems at all. I love the look of my new living floor. Awesome job!
Brandon and his team were the easiest group of people to work with. Brandon was prompt in coming in for an estimate for our new floors and never pushy while we took weeks to get back to him. He offered excellent selections, using his experience to help us decide what would work great in our home. His team showed up and worked consistently through the day to complete the job with minimal hassle and then when we had questions the next day he sent his incredible foreman to solve any issues and answer any questions. As a Realtor®️, I know quality work and quality contractors, Brandon and his team at NAF are absolutely wonderful. We are SO happy with our floors and I couldn’t be more sure that we went with the right company. We will be calling them again.
Our twenty-six year old home needed extensive remodeling for years, but we were unsure who to hire after several bad experiences with people who misrepresented their skills and experience. Brandon met with me initially to discuss all the facets of our project. He helped me coalesce all my crazy ideas into an actual plan we could fit into our budget. It’s taken several months to get everything completed and during that time, Brandon has always been easy to reach whenever I’ve had a question or concern. I’d definitely hire New Age Remodeling again.
Just wanted an estimate very professional
Quote was lower than any other company in the area, crew was professional, came early every day and stayed late into the evening. Checked with me on everything if there was a question, job was hard, white paint on colored walls, mixed oil and latex. Home looks amazing, paint job was perfect. Will Hire again.
Brandon and his crew, EJ and Tanner, did a fantastic job with our new floors. They were very professional and quick with their work. Very clean too.
New Age Flooring did an amazing job. Fast and neat. I had an unusual problem where the wood they were installing was to match existing wood which was discontinued and unavailable. They found a supplier and got a good match. Very pleased.
We hired New Age Flooring and remodeling to paint our entire home, back deck and fix a couples of holes in our ceiling, one that the builder supposedly repaired twice. The work was done quickly and the workers were very neat as well as courteous. We could not be more pleased with the repair that was done in the ceiling, it is not even noticeable! We are very pleased with this company so much so that we have hired them to do additional work.
Got my shower tiled by new age flooring. Loved the crew and the results. Great customer service from everyone! They got exactly what I wanted and made sure I was satisfied the whole process. Very thorough and detailed. They did everything to a five star standard and worked tirelessly! I appreciate their time and would recommend to anyone that asks!!
I had vinyl plank flooring installed in my house. New Age Flooring was so patient while i decided on floor type and color. The installers were neat, respectful, and did a great job! I am very happy with the floors, process, and quality of work. I highly recommend New Age Flooring!
Brandon and the crew were very professional. I needed job done before Thanksgiving Eve. They came out Tues morning and were finished that afternoon. We love it.Would recommend and want more work done as well
New Age did an amazing job restoring some old hardwood floors that were in terrible condition. They had to replace one of the bedrooms floors with new hardwood and then stained to match the rest of the house. It all blended perfectly. The floors look brand new! Highly recommend.
Brandon stayed in touch w/ me before, during, and after project was done. The guys that did the work were professional, kind, and moved a few items around without issue. I’ll definitely reach out to Brandon and New Age Flooring for future projects!!
The experience with New Age Flooring was excellent. The team was very professional from start to finish. Selecting the type of flooring we wanted was a breeze and when the installation crew arrived, they did an amazing and beautiful job. I would recommend this company hands down 100%. It great doing business with them, I will definitely call them for future projects.
The New Age Flooring team was amazing. I decided to go with a tile that looks like “hardwood” and they look very nice. The crew was very professional and they all have attention to detail. I most definitely recommend this company.
New Age Flooring did exceptional work when installing hardwood floors in my house. The customer service and attention to detail proved to be the best I have seen by far. I will continue to use New Age Flooring for any future projects I have.
Excellent work on my floors and very affordable!Everyone was very polite and professional.Workers always on time.Would highly recommend to all my friends and family!
Great job giving us our perfect floor - it could not have turned out better! We love it. New Age Flooring was professional and easy to work with. Our new hardwood floors are stunning.
I can’t express enough how pleased I am with how my house turned out! Brandon and his crew did an amazing job and were very professional. I had my entire house, inside, remodeled. From beautiful flooring to new cabinets, carpet, pvl flooring, paint, backsplash, and multiple other things. Since I was still living in my home under construction, Brandon made sure that I had a living space to function in since I have a two story home. The upstairs was completed first, and I moved my things upstairs, then the downstairs was completed. I was also very pleased with the communication. Any time I had questions, Brandon responded back, every time, in a timely manner. The whole crew was pleasant, timely, and cleaned up as they went along completing multiple jobs. All in all, I would Definitely recommend New Age Flooring & Remodeling!!!! I will be calling them back when it gets warmer to have some exterior work done. Thank you so much for being a part of a dream come true.
We are very pleased that we chose New Age Flooring. We had carpet removed and LVT installed in our living room. Brandon came out to measure the room and gave a quote on site. That was on a Monday and by Friday night, we had our new floor. I would definitely recommend them to anyone. New Age will be our go to for any future flooring needs.
New Age Flooring does excellence work. I am vary satisfied with there work and getting done in a timely manner. This is my second time using this company.
Brandon and his guys did a great job on my moms floors and fence. I have used them for my own house in the past and they always do a fantastic job. I will use them again for future projects. Highly recommend.
I had my new addition painted and the popcorn removed from my kitchen and painted. I had flooring put down throughout most of my home. Brandon and his crews were great and got the work done quickly and neatly. I will be hiring them to paint my living room and hallway soon.
Brandon and his team removed carpet and installed LVT in an upstairs room and they did a great job. They arrived early, finished early and straightened up after themselves. Brandons quote was 50% less than another quote we obtained and he did an excellent job of working within our very tight timeline (as we have other work being done in the same space). We will use him again.
I had a my backyard fenced and every one has said it is the best looking fence they have ever seen. Also had 2 concrete slabs formed, poured, and finished. Also a concrete patio extension poured and finished. Great work at a very reasonable price. I will call them for all my projects.
Terrific, beautiful hardwood floors! New Age did a great job of matching old hardwood in our home to add new hardwood in the master bedroom. They had the hardwood the next week ready for installation. It was laid well also. I requested for them to come and make adjustments to a transition which they did a wonderful job of the very next day.
I can’t tell you how much Brandon and his employees saved me! My house is in Oak Grove and my tenant flooded my house. As people may know Oak Grove is hard to find people to do any work for you. I googled and called many people and Brandon was the only one that would go look at my house. He was in for a surprise! My house didn’t have insulation, drywall or ceilings downstairs and the garage. This was a huge rebuild.The kicker to all this is we live in WA. I trusted that he would do a great job as I looked at his previous work. I flew in to meet him on a Sat. morning and he had everything laid out for paint colors, flooring and cabinets. He was to the point and I liked that about him. I met one of his guys and he was professional and very nice.I watched him do some work and I knew I made a great decision hire them.His communication was great. He would keep me updated on the progress. He had to call me one morning because my tenant flooded the master bathroom. We thought we had a leak under the tub. I panicked and told him pull the tub out. But he told me that was going to be expensive and said he would look at the downstairs ceiling first. With that it shows that he is not out there trying to find a way to make you pay out.My house would not be immaculate if he didnt take the job! He was quick and started on the house the week after the house was dry. If anything else happens to my house he would be my first call.Couldn’t be happier and somewhat stress free with being miles away.
Called for a last minute job and they came the very next business day to help prep my floors for the laminate install and returned the next day to install the flooring. They worked quickly and had it all done in about half a day. The floors turned out amazing. Very pleased with the affordability and quality of their service all around.
Arrived on time, friendly, and hard working. They fixed my new houses flooring that had been installed incorrectly and did the job the correct way.
Ahead of schedule and under budget, what more can I say? Very appreciative of Brandon and the team for the hard work and the beautiful kitchen/bathroom tiles they put in. We love it!
Cannot say enough good things about Brandon and New Age Flooring (btw, they do more than flooring). Goes the extra mile and they are very customer service oriented. Fence looks amazing and was installed quickly. I will definitely contact them in the future for additional projects.
We had gotten an estimate from Brandon to lay hard wood flooring for our upstairs. We was hoping the uneven areas in the living room floor was due to the carpet. After taking the carpet out we discovered our floor was in bad shape and needed replaced. Brandon and his crew did an awesome job at a reasonable price too! I cannot stress enough how happy we are with the job that they did! We highly recommend them any day!
They did a wonderful job refinishing our hardwood!
My elderly aunt called me in Wisconsin all upset because she had her floors refinished and the man she had hired did a terrible, terrible job ( pretty much ruined the floors ) My husband and I drove down to help her and we were appalled when we saw how her floors looked. We called New Age Flooring and explained our situation they came that same afternoon to look at the floors and give us an estimate . We hired them and they fit us into their busy schedule and sent a crew the very next day. They worked very hard to get the floors sanded and refinished. They did an excellent job, the floors are beautiful. I would highly recommend this company .
Amazing work and respectable
On time everyday, finished on schedule despite rain delays, and hardwood looks amazing, can’t ask for any more than that. Brandon is super responsive to calls questions and concerns.
We had our entire house done in the lvt. New Age Flooring had the best color choices and had the lowest price by far. Very happy with their work!
I would give more than 5 stars if I could! They did laminate flooring in my living room, hallway and kitchen and also had to replace parts of my sub floor among other things. They made a house that had almost 40 year old carpet and linoleum beautiful and safe again!! They were so friendly and professional and incredibly fast! Others told me a project of this size would take a least a week, but it took Brandon and his crew only 2 days!!! There are several other projects that need to be done to get this house back to its former glory, and I will be calling New Age Flooring for all of them. HIGHLY RECOMMEND!!!
Brandon & his crew did an amazing job on our downstairs remodel. He worked with us keeping everything under budget & completely met our timeline! He had some great suggestions & listened to all of our wants. Any questions or concerns that arose during the remodel were quickly addressed & taken care of promptly! We have recommended New Age to our friends & they took great care of them as well! Thanks for a wonderful experience & a job well done! We couldn’t be happier and look forward to working with you on phase 2 in the near future!
New age flooring did a living room and hallway for me in hardwood. The job included carpet and tile removel. Top quality work done in one day!!! Thanks fellows!
I live in California and own a house in TN. The house in TN became flooded due to a pipe burst, the house was empty so there was significant damage to the walls and cabinets. I called New Age Flooring for an estimate. Right off the bat I knew I had a good business on the line. During the initial conversation, the representative, said they would not be the cheapest but it would be quality work. After I received the estimate, I hired NAF to complete the repairs. They sent me pictures of the progress and when completed, my realtor checked the house out. He was super impressed with the work done. Thank you New Age Flooring your work and honesty is appreciated.
They did such a great job on our hardwood floor! The pricing was fair and Brandon really impressed us with how he came to look and touch up any spots he didnt like once his guys were finished. He really takes pride in what he does. We will be using them again!
We moved to the Clarksville in June from Virginia and purchased a 16-year old house that had original hardwood flooring in the LR but worn carpet in the MBR and vinyl in the kitchen and dining areas. In addition the house had unsightly textured ceilings throughout. We first had Brandon’s painters remove the ceiling texture (a very nasty job), and refinish the ceilings with a smooth finish. They did an excellent job! Next we had his flooring folks replace the MBR carpet and kitchen vinyl with new red oak to match the LR. The wood quality and installation and finishing workmanship were top-notch and they did an excellent job of seamlessly transitioning the new wood into the existing. EJ, the flooring supervisor went out of his way to find the particular color of stain we had selected. Bottom line, we felt the price was very reasonable and we LOVE our new ceilings and new wood floors - everyone who has seen them does also! The only issue I would mention is that we were left with a large amount of surface dust to clean up…however, in their defense we didn’t ask them to clean up; for future clients I would recommend that be clearly understood up front. We have full confidence in Brandon and his crews and in fact we plan to have them install a roof structure over our deck later this month. Thanks, Brandon!
Brandon and his crew were very thorough and provided the best service and quality work! Brandon and his crew were very prompt and provided immediate feedback for any of our questions throughout the entire proces. The materials were of a high quality, price was great and the crew did an excellent job with the install. You should see our floors!!! They are beautiful!! The crew, Chance, EJ, and Tanner are amazing! These guys are very knowledge about their work and are very skilled with their hands. I highly recommend New Age Flooring if you want the job done right for the best price with excellent service!
Great price and great quality!
Good job, very thoughtful and doesn’t cut corners, wants the job done right.
Great experience, high quality product, excellent service. Great people to work with.
Great people, outstanding work.
Made vision a reality