We love capable Beginnings! They have truly helped my daughter! The staff is Phenomenal and has always been amazing! I would recommend capable beginnings to anybody.
We love Capable Begginings my son has been making so much progress! He loves his therapists ❤️ He will ask me to go see them everyday which I find amazing! Everyone there is professional respectful and passionate of their job! They will treat you like family! We love them!
My son was referred by Tricare for speech therapy and I strongly recommend parents to AVOID this place. First of all the environment is definitely not so attractive to kids. The place is small and dark. When I first drove up to the place I thought I came to the wrong place because they dont look anything like educational center. Second, the teacher we were assigned didnt seem to be interested to teach my child at all. She was constantly on her PHONE and sitting on her desk more then playing with my son. During the 30min section, I had times when she had 2 phone calls and also text message alert(yes, she didnt turn off the sound). She didnt answer the phone but she did read the text message in front of me and explained to me what the text message was about (it was nothing urgent -_-). All the time I had the feeling that my son was just playing with the toy alone all the time. My husband even questioned if this was right because my son did not learn anything at all! After the covid-19 the switched the sessions to virtual which got even worse because 1. My son had hard time paying attention to the screen 2. The teacher just opened up a learning website and played around throughout the whole session (I mean I can do this too) 3. They switched teachers around which led to confusion to my son. I wanted to get a second thought and tried out different place and immediately I can tell that this place is not professional at all! I felt like my son just wasted time here. As soon as he switched off, it was amazing how he started to verbalized right away. If anyone who reads this gets a referral to Capable Beginning, be aware and immediately switch!!! (Clarksville has great speech therapy facilities) If you are on Tricare, you can call to change, its very easy and simple. Just dont waste time here.
Phenomenal staff!!! I have been a special needs mom for 8 years. My family has lived in numerous states because of my husband’s job. Two out of my three children have attended Capable Beginnings. By far one of the best places we have attended for speech therapy. Every staff member we have encountered has been extremely professional and helpful. When we were having issues with our insurance referral they were amazingly patient and helpful. 10/10 would recommend!!!
A friend of mine had her son referred here and she told me about her experience and how it wasn’t great and she pulled her son out. I like to give everyone a chance so we decided to go through with the evaluation and give it a fair shot. I have never been so disappointed in my life. My son’s appointment was at 10 am, my husband and I got to the facility 10 min early to fill out any paperwork that was needed. The door was locked, nobody was inside, I had to call the number on the door and ask why nobody was at the facility. The girl on the phone told me the owner would be there shortly to let us in. Okay, whatever people run late no big deal. Well, we get inside and the office itself needs some work. It didn’t feel like a welcoming environment whatsoever. Nothing was ready, the computer at the front desk wasn’t even turned on, she didn’t have any of his paperwork ready and worst of all was that his speech evaluator was almost 30 min late.... we didn’t actually start his evaluation until around 10:30. Once we got back into the room you could tell they had just cleaned it, so I had to take my 2 year old into a tiny 8x8 room that had the strongest bleach smell.. I don’t understand why nothing was already cleaned and prepped for our appointment. Fast forward to Thursday, which was his first appointment, we are having to do telecommunications with the virus going on which is fine, Ms. Annie was super nice and we really liked her so we were going to give them a chance. Literally the next morning I get a TEXT message, not even a phone call telling me that my son would no longer be seeing Ms. Annie since she was relocating to the Kansas area. I don’t understand why you would allow someone to see a patient if they aren’t going to be working for you anymore by the next day, so unprofessional. I get a phone call Sunday afternoon telling me that he won’t be seeing Ms. Joy on Tuesday like we were told in the text message I had gotten on Friday. He would now be seeing someone else on Tuesday and then back to Ms. Joy on Thursday.... my child is 2 and needs stability, no child can learn when they are constantly having to meet new people.... I’ve never been so upset and disappointed in a business. I honestly don’t think Tricare should be referring anyone there. I really tried to give them a honest chance and I was sorely disappointed.
The owner, Beth, and the staff are amazing. Beth leads her staff to be amazing advocates for their little patients! They make the children feel right at home. I’m so thankful for them!
Joy is nice, very sweet and very helpful. Today i brought my son in for his appointment, i sat in the lobby for 10 mins waiting for his session to be over, the front desk clerk then told me “ma’am I’m sorry we can’t have anyone waiting in the lobby, it’s the CDC L, I’m sorry” but when i first arrived (i arrived approx. 15 mins early) i waited in my car until 5 mins before my sons appt, there was a parent waiting in the lobby the entire time and she was not asked to leave.. it’s very odd to me and honestly i felt it was very disrespectful.
More than words is a great place but CAPABLE BEGININGS FEELS LIKE HOME. My daughter was assigned to this clinic and my son was assigned to more than words. When we met everyone and Erin (my daughters therapist) we instantly fell in love because of how genuine they are here. So we had to switch my son over here and he now sees Erin and Jordan (amazing). The owner is always more than accommodating and even has a clean play area for the kids while parents wait. I honestly am so grateful for finding this location!! We will miss you when we go 😢
I can’t say enough about capable beginnings and all of the staff. Everyone one is focused, kind, and super friendly here! It’s like family. Love the environment. The children do too.
My kids had their first appt today and I am not impressed. The office alone need attention it’s run down and not taken care of...the therapist they say seems nice but it’s like she is new. Not impressed...will update after a couple appt. Hopefully they love their new place.
Capable beginnings decided that their services were no longer suited for my child, that he wasn’t a good candidate. My child has a language delay so I’m not understanding why he isn’t a good candidate according to the services they offer. The owner stated that since his appointment is at the end of the day, he’s too tired to learn and not interested. My child is 2, attention span of a gnat. We did end up taking him out of there since we felt they were disinterested in helping. We requested his records. The owner gave us the initial assessment but what we were expecting were evaluations, notes.My husband was told that it would take up to 30 days to get those notes because it’s held in an off site facility, and have to pay 2.00 a copy. I find that odd but just a heads up if you ever need your child’s records from their facility.
The owner and staff will love you like family. I highly recommend them.
I would like it to be known that I was told that my son needed to be seen by a specialty pediatrician because he wasnt making any progress in their eyes. I took my son out because I disagreed. He is know in a pre school program where he is THRIVING! I would not recommend this place.
If I had to describe this place in one word it would be “HOME”. Liam comes for feeding and speech and has made huge progress. If you’re searching for a team that will go above and beyond for your family...you found it. Blessed to be apart of the family at Capable Beginnings.
Wonderful place, I love the owner and staff like my own family!
Id recommend capable beginnings to everybody the staff are very friendly and helpful my love going and leaning new things everyday and hates to leave being hes having so much fun so if youll looking for an amazing speech house Id say come give capable beginnings a try.
Beth and her entire staff treat my girls like family. Capable Beginnings is hands down the best therapy provider we have dealt with.
Great staff and facility always smiling faces when you arrive. Cant say enough about the therapists and the owner
I couldn’t be more happy with the progress my son has made here with Erin over the last few months . Beth and Erin are amazing to work with . Thank you guys so much ! ❤️
Wish I could give it negative stars.
The Staff is very professional and knowledgeable, while providing excellent customer service.