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United Auto Recovery
418 Dover Rd, Clarksville, TN 37042, United States
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United Auto Recovery

Comments
Ai
Review №1

I don’t understand why people are in customer service if they are going to be nothing but rude and disrespectful. Her attitude was downright unnecessary and distasteful...you can still explain your policy and situations without being ugly towards the customers. She seems very unpleasant and miserable. I feel so sorry for anyone that has to experience any type of business with her for whatever reason.

et
Review №2

I unfortunately had to go and get back a car bought for my daughter in college and I was treated professionally and with respect. This is a repo company not a sales lot and they have strict rules they have to follow from corporate and for their own safety. Marci was helpful, understanding and professional and she followed her guidelines and rules without hesitation. I treated her with respect and she treated me the same way that is how you conduct business in the adult world. I was able to get my vehicle with no issues and don’t understand why so many have problems. This is an adult world act that way.

An
Review №3

Very polite and understanding of my situation. Best place in clarksville to help you with a smooth transition.

Cl
Review №4

I forgot her name but the lady that will beat your azz helped me out with paper and getting loaded... Come correct cause she dont play...right lady for job!! All the way from baton rouge I traveled

so
Review №5

Very disrespectful middle age woman there who was off the charts rude. She yelled at me. Very unprofessional. She acted as if I was a criminal. Everyone has their own problems and she does not need to judge people for not having finances to pay for something. They picked my car up drug or about 50 feet made drag marks on the road in front of my house. They do not respect the property of the lienholders who hire them. I am checking into calling corporate. I am not angry about the repossession I am angry about how I was treated. My car loan people have filed a claim because not only did they drag my car backward in park they scraped up against my other car in the driveway. That was the meanest woman I have ever encountered surely she wont be in heaven on judgement day!!!!!!

Ja
Review №6

If you make your appointment on time, have your ID, and dont act like an a** the whole process of recovering your vehicle is as smooth as can be.

Gi
Review №7

DO NOT COME HERE TO GET YOUR BELONGINGS BACK FROM YOUE VEHICLE HERE IF IT GETS REPOSED. THEY ARE RUDE ESPECIALLY THE STRAWBERRY BLOND LADY (OLDER CANT MISS HER). I UNDERSTAND OT IS A PLACE WHERE YOUR VEHICLES GO WHEN YOU CANT AFFORD A PAYMENT AN THATS FINE. HOWEVER I TOOJ MY SISTER HERE TO GET HER BELONGINGS BACK INCLUDING HER CHILDS CAR SEAT AN MEDICINE AN THEY DIDNT EVEN INFORM HER OF THE SITUATION NOR GAVE HER A CHANCE TO GET THESE ITEMS WITHOUT MAKIBG AN APPOINTMENT AN I WAS TOLD TO SIT IN THE VEHICLE WHICH IS ALSO FINE EXCEPT SHE WAS BASICALLY BAD MOUTHING MY SISTER AN ME OVER THE SITUATION FOR NO REASON AN LET ME JUST SAY FOR TBE RECORD I HAVE A LAWYER TO AN I CAN MAJE THE SAME ISSUE FROM YOUR ISSUE AN WE COYKD SETTKE IN COURT LIKE THE REST OF AMERICA. THIS IS ABSOLUTELY UNFAIR AN COMPLETELY UNPROFESSIONAL SOME ONE SGOYOD REALKY CONSIDER CHANGING THIS PLACE OR LETTING THEIR EMPLOYEES​ KNOW HOW TO BE PROFESSIONAL AN CURTIOUS THE BETTER BUSINESS FOLKS SHOYOD LOOK INTO THIS BUSINESS FOR SURE. NOTHING NICE TO SAY AT ALL ABOUT THIS COMPANY. BOTTOM LINE IS IF YOYR GUNNA HAVE A BUSINESS DESPITE WHAT IT IS. AN THEY CALLED​ NY SISTER STUPID AN GAVE HER 9MIN (WITH A TIMER BTW) AN SIAD THAT WHATEVER ELSE WAS LEFT WAS THERE PROPERTY... FUNNY YOU GET 30DAYS TO GET YOUR STUFF FROM A HOUSE...

Ca
Review №8

Very rude lot manager, who refused to let me get my belongings out of my car. When they removed the car they gouged the Hell out of my driveway by not disengaging the parking brake and dragging my car out of my driveway. Which by the way is against TN law. They are not supposed to drama private property in the process. So they will be herring from my lawyer.

Di
Review №9

The woman that was there she had a very bad attitude didnt like plus she yell at my sister about the grass i think i should not gave any stars was not happy

Information
1 Photos
9 Comments
2.9 Rating
  • Address:418 Dover Rd, Clarksville, TN 37042, United States
  • Phone:+1 901-433-8405
Categories
  • Auction house
Working hours
  • Monday:Closed
  • Tuesday:1–3pm
  • Wednesday:1–3pm
  • Thursday:1–3pm
  • Friday:1–3pm
  • Saturday:1–3pm
  • Sunday:Closed
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