user
Kona Cleaners
2209 E Baseline Road #100 Suite 100, Claremont, CA 91711, United States
Appearance
Kona Cleaners

Comments
Le
Review №1

This was my first time getting my clothes dry cleaned at Kona Cleaners. I dropped it off and the next day after 5 pm it was ready!!! I was amazed. The staff is so nice and the clothes looked great. Will definitely come back.

Ky
Review №2

This place is amazing-fast, well-priced, and efficient. I called the day before prom, asking if I could get my dress altered in one day. The guy on the phone said they could, and I could even bring it in the morning of. I ended up going that evening, and they estimated it would be done at 1pm the next day. I was very happy it would be done so soon, but was nervous about the price. When I heard the price, not only was I shocked at the fairness overall, but especially with the time frame I requested. The next day, I woke up to a text at 9:30am, more than 3 hours earlier than expected. I was so pleasantly surprised and am 100% using this place in the future and would suggest others to do the same!

Ta
Review №3

This business is very professional and clean. They had my order ready faster they I expected. Will definitely be going back.

Ja
Review №4

They were very friendly and let me know if I downloaded their app I could get $10 off my total, which was nice. Will definitely be using them for my dry cleaning moving forward.

Tr
Review №5

Very courteous staff; easy to use website; and fast quality service. I also like the 24 hour option to use automated pick up/drop off at the 210 freeway location in Upland. And lastly, its always great to see when companies strive to use more eco-friendly and cleaner methods.

Ad
Review №6

Kona cleaners were great and they did alterations the same day! Got my board shorts hemmed and tapered.The girl at the front was very sweet and professional. Definitely using Kona from now on.

Jo
Review №7

The pros at Kona Cleaners were awesome. Fast service, friendly staff, and great technology integration into their operations! I will bring future dry cleaning jobs here for sure!

Ka
Review №8

The Kona Cleaners is a clean environment;employees are polite / patience and the Tailors alterations are always percise and my clothes and other items are neatly repaired,, My previous cleaners( 20 yrs) has almost retired and I was in search for another local cleaners,,fortunate I located Kona cleaners which is close to my home., The pricing for natural/ limited chemicals cleaning my clothes is rather pricey and adjustment for my household budget. However, the cleaning solutions saves our environment so i will continue to use Kona Cleaners

Gr
Review №9

Very friendly staff and quick turnout with dry cleaning!

Ga
Review №10

Some time ago we had a baby being changed on our expensive Hawaiian Quilt and baby left a good sized urine stain. I have been to several cleanersand none of them would take on the job of removing the stain. Your manager in Upland, Rosie took on the job and said she thought it could be done. Picked it up today with no stain and looking better than ever. Glad you came to our neighborhood Kona. Changing for sure. Thanks.

La
Review №11

Kona Cleaners is the best cleaners! From the customer service to the quality of service Kona is exceptional! I was calling around several cleaners in the Claremont area to get my daughters graduation gown steamed and they provided the best price! I received a text when my item was ready for pick up and I’d recommend them to everyone! Thanks Kona!

El
Review №12

Love this business! Friendly, efficient, communicative and they offer great deals. I’m telling everyone to try them out!

Mi
Review №13

Rosie and Jerome are just amazing!!!! They took their time and ensured I was taken care of with my very special, old, garment! It was cleaned to perfection and even looks newer. The service was OUTSTANDING! If you want quality and outstanding service, come here!! This is our new cleaners! Just to give you an idea of how great, we drove from Victorville CA!

Nd
Review №14

I love this dry cleaner. The staff is wonderful especially Rosie. I love her!!! She always makes me feel welcome and suggests great coupons and deals to take advantage of. Not only do they dry clean, I’ve used their clothing alteration and shoe polishing services. My Clark leather boots look brand new after they worked their magic. They are a bit pricey but their customer service and efficiency makes up for it. I will continue to support this small business.

sa
Review №15

Kona cleaners is such an amazing place to go get your dry cleaning done as well as alterations. The staff is extremely nice and I will definitely be going back!! Thank you KONA CLEANERS!!👌

ru
Review №16

I found this place little less than a year on yelp, so far my experience in two of their locations, (Fontana and Claremont), have been good. My cloths have always been ready on time, and my working shirts look very white.!!! Staff is very friendly and the place always clean. Prices are good and fair, so a big shout to you guys...Very good job 👏👏👏👏👏👏

Es
Review №17

Easy and convenient pick up/ drop off options. Love the Kona app!

An
Review №18

Had my down comforter and pillow cleaned here. Very happy with the pricing and especially the results!

Ka
Review №19

Kona is the best! Quick turn around and excellent quality. Kona was able to remove a stain that another cleaner said wasn’t removable. I won’t go anywhere else.The after hours pick up is super convenient.

Sh
Review №20

Always quick turn around for dry cleaning and the staff gets to know you, referring to you by name when you come in. Love the automated after hours pick up.

C
Review №21

Awesome spot to get your dry cleaning services. Great customer service

Th
Review №22

Im very happy with the upfront pricing, exact time of pick up and ease of pick up. Streamlined and modern.

Ji
Review №23

Did a great job on six curtain panels from my business at a great price. They are definitely going to be my go-to cleaners.

Sh
Review №24

People are nice and clothes always come out perfect.

Ki
Review №25

I love the after hours use. With my work schedule it is hard to make it to the cleaners when they are open. The fact that I can drop off and pick up at hours that work for me is just awesome!

Ka
Review №26

Outstanding customer service.... Everyone I have interacted with is professional, competent, and maybe most importantly, extraordinarily upbeat and friendly. Plus, the service turnaround time is extra quick.Couldnt be happier.

Pa
Review №27

Friendly service; store is clean, bright and airy. Pricing is fairly reasonable compared to other cleaning services we have used.

Je
Review №28

Kona Cleaners is very fast and convenient. Ive never had any problems with clothes Ive had cleaned - everything comes back professionally done. The 24-hour automated pick-up is the best.

Tw
Review №29

I brought slacks their the be dry cleaned. Great customer service, great turn around time, and my clothes were cleaned well. I highly recommend them.

Ti
Review №30

Received my comforter 2 days earlier! Comforter feels and smells like new!

Br
Review №31

Use the dry cleaning service. I was very impressed at how neat, clean and pristine my shirts looked.

Ma
Review №32

Such a great cleaner. Skeptical at first. But, convenient and Rosie, the manager, nice and professional.

Ma
Review №33

Prices differ from a woman’s 100% cotton collard shirt to a mans. When I asked why the mans shirt was cheaper she proceeded to say because it’s a mans shirt and larger which makes no sense. Will not be using this cleaners even though it’s closer to my home.

Le
Review №34

Love kona, best cleaners Ive ever been to. Friendly, thorough and everything comes back perfect!

As
Review №35

My dry cleaning was perfect! I had 16 pieces and all of them were cleaned to perfection. I have had my dry cleaning done at multiple places over the years, and this is the best yet!

Ci
Review №36

I will say that I will always keep doing laundry here. The service here is very thoughtful and meticulous and considerate to the guests, especially when I have a disagreement with the store, they give me the most satisfactory solution. thank you all.

Mi
Review №37

Friendly, professional, timely and clothes are beautifully cleaned!!

PA
Review №38

I heard heard nothing but good things from Kona Dry Cleaner from my coworkers and wanted to give them a shot. I have completely switched my Dry Cleaners to Kona. Stopped in this week and the manager Rosie helped set up my account. It is very convenient, as they are open 24 hours a day for drop off and pick up. After hours there is a 24 hour drop off slot and then if you want to pick up there is a Kiosk that you enter your phone number in and or scan the app on your phone and the machine pulls your dry cleaning for you. With there phone app, you can track the progress of your dry cleaning which is ready in about a day. My clothes come out looking perfect. Prices are very reasonable and less than what I was paying before. Roise is very professional and accommodating. I highly recommend Kona Dry Cleaners.

Pa
Review №39

Love Kona. Great work and technology too.

Ac
Review №40

Fast and Quick Service! Thank you for your help!

Se
Review №41

First visit and I will never return. They wanted to charge me $30 for a dress, so I didn’t get it cleaned. I had 3 pairs of pants. One pair looks melted on the legs. There’s a strange line pattern and the seams are discolored now. This was a brand new pair of pants. Ruined.

Ra
Review №42

Very professional and turnaround time was quick!

ch
Review №43

Great place to go for all your dry cleaning needs. Cashier was very nice and answered all my questions. Will be returning

Da
Review №44

Great and courteous business.

Sa
Review №45

The after hours pickup experience is so cool! All I had to do was enter my phone number and PIN and my items dropped in the little closet the door opened and off I went. Technology is so cool sometimes!

Ma
Review №46

Great service!

Li
Review №47

I love this place. They make it so convenient to drop off and pick up ANYTIME of the day. Clothes are always well pressed and clean. When I have dealt with staff they are always pleasant and polite. Thank you for making this so easy for me!

El
Review №48

I brought a white dress jacket with several stains on the sleeves and collar. Although I was surprised at the high cost as compared to regular cleaners, I was delighted with how clean, soft, and fresh the jacket became. I took the jacket there because they use natural products, no harsh chemicals. I just wish the price was more affordable.

Ma
Review №49

Clothes is always ready on time(next day) and always clean. Never had an issue and attendant is always super friendly

Ma
Review №50

Amazing service! They were fast, courteous and the cleaning was great! I will continue to use Kona cleaners maybe even partake in their free pickup and drop off offer.

Ry
Review №51

Love my purse

La
Review №52

Great experience. Rosies was very helpful with a complicated order. Kona is now my go-to cleaners

Mi
Review №53

I only bring my dry cleaning here. It’s always good service, but my work schedule doesn’t allow me to drop off and pick up my cleaning 8-5pm M-F. Kona Cleaners allow me to drop off late and pick up after hours through their convenient automated system. I love it! And the cost is what I’d pay anywhere else. I just can’t imagine going anywhere else.

Da
Review №54

Great dry cleaning service

Al
Review №55

Very convenient after hours pickup. Place is state of the art. I would say its your cleaners of the 21st century. Quality is likewise good.

Ni
Review №56

Very professional, would use again!

Ma
Review №57

Amazingly smooth way to drop off and pick up dry cleaning and laundry.....highly automated, great notifications via email or text, and there is always an attendant there for any questions.....and she was extremely helpful and polite.....refreshingly good customer service

Le
Review №58

Usually pretty great staff and helpful.Today something was a little off.I think they were training someone today.

AA
Review №59

Very helpful and on time, good service

Ja
Review №60

Ive been using Kona thru my employer - they have been great!They have multiple location to serve your dry cleaning and tailoring needs. Ive used both.Rosie at the Claremont location is prompt on calling when youre clothes are ready. Her deligence is amazing! She takes the time to explain the new automated system with patience. I appreciate it very VERY much!⭐⭐⭐⭐⭐⭐ Six stars for quality service!!!

Pa
Review №61

Two exact same dresses, different pattern first one $12.95 to clean, a week later $24.99 for second dress. Be aware they cheat

Va
Review №62

Friendly Staff!

Ka
Review №63

Very friendly people and clean facility. Would recommend.

Ja
Review №64

This is the only cleaner you should use. Great job, great staff. Rosie is the BEST!!

JE
Review №65

I dropped off my clothing. And it was ready the next morning. I was in and out in no time

Sa
Review №66

Friendly staff. Fast quality service. Excellent customer service!

Ga
Review №67

Testing the system with Yash.

CA
Review №68

I am glad there is another review here about pricing. User BEWARE, very deceptive pricing!

El
Review №69

👍👍

Je
Review №70

Kona cleaners hands down has the best dry cleaning service I had in my life. Other dry cleaning places are always in a rush and do not put the same care in our clothes as Kona does.They really do care for our clothes and if they have any questions, they always let us know beforehand. Also, very convenient for busy people as they have an 24 hour pick up so we can pick up anytime. Overall their services has exceeded all my expectations and would forever be working with them.

Mi
Review №71

Had some patches sewn on a jersey. Fantastic work and great service.

Information
72 Photos
71 Comments
4.5 Rating
  • Address:2209 E Baseline Road #100 Suite 100, Claremont, CA 91711, United States
  • Site:https://konacleaners.com/
  • Phone:+1 909-367-2853
Categories
  • Clothing alteration service
  • Dry cleaner
  • Delivery service
  • Laundromat
  • Laundry service
  • Leather cleaning service
  • Sewing shop
  • Shoe shining service
  • Tailor
Working hours
  • Monday:7am–7pm
  • Tuesday:7am–7pm
  • Wednesday:7am–7pm
  • Thursday:7am–7pm
  • Friday:8am–4pm
  • Saturday:Closed
  • Sunday:7am–7pm
Similar organizations