My hard drive failed and I lost ten years of work in archiving my materials. Anna was professional in describing the services in detail, as well as completely sincere in her sympathy for what I was going through (as opposed to sounding like she was reading it off of a spiel). Even though I cannot afford the service, even after she had the price substantially reduced for me, I am saving the drive in case my materials are destroyed in a fire (common where I live) and the drive is all I have left. I will choose this service over others primarily because of Anna.
Anna Kazakovtseva at Secure Data Recovery was absolutely helpful. I dont know much about computers or hard drives and she kindly and professionally guided me through the process of recovering my data. Secure Data was able to recovery everything on my drive that crashed. Thank you so much and I will definitely be a returning customer if I ever run into a hard drive problem in the future.Thank You Anna and everyone at Secure Data Recovery Services for your professional help!
While doing a deep scan for files Id erroneously erased, my G: drive crashed. No problem, I told myself, Ive got a backup! Except that, upon reviewing my backup configuration, I noticed several files and extension types were missing!Secure Data Recovery Services to the rescue. Tim, one of their Data Recovery Specialists, was the point man during the entire process, and made sure I understood and approved their activities every step of the way.
Jonathan helped me to process the diagnosis for my broken cellphone. He is patient in answering my questions and helps me to finish the process.