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First Star Logistics
11461 Northlake Dr, Cincinnati, OH 45249, United States
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First Star Logistics

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El
Review №1

We are the trucking company that did the job with Mr. Tyler Hughes, he is one of the best Brokers with who I worked before.He really did his job very professionally, he helped us to solve the problem with the load at 1 am in LOS ANGELES, he every time in touch with the dispatchers and trying to do best how he can to save time and money for everyone.Highly recommended work with him, if You will see his name on the rate agreement, it means that You catch a happy ticket.Strong 5 stars.

Ra
Review №2

Professional. Knowledgeable. Easy to speak with!Will help you with finding loads if they can.

Ry
Review №3

As a college intern at First Star I can say I thoroughly enjoyed my time working for this company. Everyone that works for them is super genuine and nice. It was really fun working at this company. As I look forward to graduating from college in the spring they have prepared me to find my next job.

Ja
Review №4

Packet came right away and rate con soon followed. Load picked and delivered next day.Will await check in a month or so.

Vl
Review №5

I worked with Jennifer very professional lady. Good rates top noch company. Highly recommend!

To
Review №6

John is amazing. He always makes sure that we are compensated accordingly. He communicates well and lets us know when he has loads that we are looking for ahead of time. We have ran several loads with John and each time we are satisfied. Ask for John he will get it done.

An
Review №7

Dustin Armstrong of first star logistics called and literally threatened us with a bad review if we didnt break our hours of service for a load. We decided to cancel. We dont break the law and I can tell from the reviews this company has serious issues that could hurt a growing company. We dont deal with that form of blackmail. Beware of these guys

Ca
Review №8

As a college intern this past summer I can say that First Star Logistics is a great place to work compared to other jobs. They value their employees and will make your time here amazing.

Sh
Review №9

Brokerage department is one of the worst broker, they make carrier to wait for 1 hour to send rate con and it is always like that, and if truck is covered during that period, they report a carrier on 411. they have no clue why they are reporting, they just want all carrier to stay down, and they do not answer phone calls too after reporting. if you have an option, do NOT us them, worst broker so far we have seen. NO GOOD BROKER

Ja
Review №10

Awesome place to work. They really value their employees and will go the extra mile to make sure everyone feels appreciated. Our manager even took several members of our team to the Reds game this week and they went all out-- great experience!

Ma
Review №11

The broker who simply doesnt care about carrier and drivers. At the first curve he will betray you. So unprofessional. I would not recommend it at all.

A
Review №12

If there was a 10 star i would have definitely rated John Westover and his company that. I am your number 1 favorite driver. I always look forward to delivering for your comany. Every load has always went smoothly and the communication is always open 24/7. If you like honesty and someone that thinks of the driver first, then give John a call.

Jo
Review №13

Highest commissions in the industry with an unlimited potential for future earnings. Flexible hours with a great office atmosphere. I had zero experience in the trucking and logistics field and with proper training was quickly cashing big checks. Free lunches, Pizza Friday, Summer BBQs for lunch, Golden Tee in office available to play at anytime. Great work atmosphere, great people to work for ! Best decision in my professional life to join First Star Logistics!

Jo
Review №14

This is my first time working as a Broker. First Star has a great training program that sets you up for success. Great management team, they truly care about their team members and show it daily. I cant say enough about them. If your looking for a new company or career then I highly recommend First Star!!

Ch
Review №15

Amazing company to work for, unlimited earning potential with great commissions. My managers doors are always open and they are always willing to help, the people I work with are awesome as well.Free lunches bought by the company, with great perks such as a massage chair and golden tee in the back to play as well, heck they even took me to the new Bourbon Club at GABP which was amazing Not to mention their compensation plan is head and shoulders above other companies in the industry I have worked for.

Ab
Review №16

I don’t recommend this brokerage. They’re very shady and a big liars. They lie to driver and dispatch about the appointments and say it’s FCFS. If you already booked a load, and when your driver(s) reach(s) PU or delivery be ready to stuck there for more then 24 hours just because the broker didn’t set any appointments or they just lied to you about the actual appt. Check with shipper and receiver yourself before going there. AND ON TOP OF THAT, NO COMPENSATION FOR CARRIER. Even if its their mistake. If I could give zero stars I would.

Da
Review №17

They rate you, commit to a pickup then forget to schedule and offer to do the load at TRIPLE price.

De
Review №18

This is my first time working as an intern for a larger company and First Star Logistics did not disappoint. They were very welcoming and provided helpful, essential knowledge that I will take with me in the future!

Re
Review №19

Great Company to work with . Honest great Communication Hope to haul more loads for them

gl
Review №20

Loaded for Ian. Excellent broker. Load was exactly how he explained. Would haul for him again

Ma
Review №21

Broker Jill Twardowski was very kind in dealing with an unexpected delivery problem. Really appreciate the kindness

Ro
Review №22

Saved us with a last minute load of pumpkins. Needed to get the product to our customer after another carrier dropped the ball and wouldnt answer the phone. First Star Logistics previously had ask that we give them a shot if we were ever in a bind and needed help. We honestly thought it was a Hail Mary because of the fact that it was after hours and on the weekend, but they handled everything flawlessly and simply stated that trucking is 24/7/365. We will be using them (discussing an exclusive partnership for discounted rates) moving forward and we will certainly recommend them to anyone that has transportation needs in the upcoming Holiday season and beyond. I know that they have reefers, vans, flatbeds and do container work. Apparently they are one of the best companies to call when shipping internationally. They even do refrigerated heavy haul containers. Who knew ? Incredible company with incredible employees! This is one area of my company that I can start to relax with now. Best wishes to all!

Da
Review №23

If you want to make boat load of cash then First Star Logistics is the place to be. Highest commissions in the industry, top of the line training program and team first atmosphere is some of the many qualities about First Star. Come join the best logistics company in the industry!

Ch
Review №24

I work for JBaron trucking ( Iam their dispatcher ) and have used First Star Logistics on several occasions. Every experience and load that has been booked through John Westover has absolutely been amazing. The loads has ran smoothly and our rate con has always been what we agree on. Once you get to know John personally, he becomes family instead of just another brooker. I highly recommend yall to give this company a chance. Ask for John Westover bc I know first hand he will take care of you.

Mo
Review №25

I worked with Christian Jones, and he is amazing.

Ye
Review №26

Bad company. The reviews here are manufactured and not honest. They have employees review once hired. Dont trust these guys. They have employees cheat carriers

KP
Review №27

Great Carrier Company! Darrell W. Amazing Brooker!

Ma
Review №28

Almondia Springer is the rudest broker that Ive ever spoke with. I cant say any bad words about First Star in general but this broker is definitely ruining their name .Rude, not professional, definitely not doing business with her in future . If I could I would give her 0 stars.

R
Review №29

Great service whenever we need helping getting our goods delivered locally and nationally. We have even had some freight needing to be sent overseas in which FSL steps up and knocks it out of the park. Incredible company with employees that will go above and beyond whats needed of them to ensure that the product is on time and we feel safe that our customers will be satisfied as well. We will always use and recommend First Star!

Di
Review №30

Comments say it all. Unethical is all I will say

Mu
Review №31

Worst ever broker, they do really like playing with carriers and drivers. Do not feel responsibility at all. I will never do a business again with them, never ever. And do not advise it to others also.

Ja
Review №32

I have nothing but great experiences with this company. John Westover goes out of his way to treat me well. He is clearly a broker who cares about his drivers.

Xc
Review №33

Very shady broker. Lie to driver and dispatch. If I could give zero stars I would.

Ju
Review №34

Nice job by jeff👍, nice company to work with deliver first load with them.

An
Review №35

Tyler Hughes promised to pay detention but after delivery said that the customer denied it. DONT BOOK WITH HIM

da
Review №36

Very good partner, congratulation.thank you

Sh
Review №37

Dillon was awesome to work with. Look forward to working with them in the future.

Be
Review №38

Something wrong with their staff, they accustomed to reporting the carriers minor issues, finding unreasonable accuses, I understand there maybe problems with the load, but there are some issue which the carrier cant always control, and the update was given every hour, I think they just wait this kinda of situations to play a game with the carrier, I dont recommend to work with them to anyone

Be
Review №39

They have hidden charges in their contract, very bad experience

Ri
Review №40

I had issues for the payment. But Adam helped me resolve the issue quickly. I really appreciate it! Thanks Adam for help!

Al
Review №41

Great company to work for! Perfect combination of work hard... play hard. The office is filled with all types goodies for employees; including a popcorn machine, massage chairs and much more. This is the right place to be at if you want to make money and have fun while doing it.

Bi
Review №42

Had a great experience working with FS Logistics. They were able to get my load of tomatoes here to the market before the weekend when everyone else said that it couldnt be done. Had I relied on others opinions, I would have been stuck with 42,000+ pounds of produce rotting in Nogales, AZ and costing me tens of thousands of dollars. Thank you First Star Logistics for saving the day!

Ja
Review №43

Greats rates and very professional would haul for them anytime

Ge
Review №44

I booked a load with a dispatch/broker name Daniel after we agreed on the rate he did not send me the rate conI called him on the his cell he kept saying it’s sent but I checked with him one last time he didn’t answer I blocked my number and he answered and said covered what a bad company and definitely bad broker

si
Review №45

Great company to work with. Always understanding and quick on responses and take care of people whom they work with.

Ir
Review №46

Every transaction from start to finish was done professionally and nothing left to guessing what happens next. Payment of load was made promptly. Looking forward to doing business with First Star

al
Review №47

Great, easy communication and amazing

Ni
Review №48

I will let others make comments…..

Pa
Review №49

I had excellent service from First Star and would use them again. They did a great job communicating with me throughout the process. Thanks.

Ch
Review №50

This is a great company with good brokers and honest, hardworking people. I always get paid on time and they always answer their phone. They seem to care a lot about their truck drivers which doesnt happen often these days.

To
Review №51

Easy to work with. When my driver had an issue at 6 am, they answered the phone with a smile in their voice and directed me to another number. That person also answered the phone with a smile in their voice and took care of the issue. They then called back later to make sure everything was good to go.

De
Review №52

Been working with Josh out of First Star for the past year or so and we moved a number of loads together, very transparent and pleasant people never had any issues working with them. Every recommendation

Ta
Review №53

One of the rare real freight brokers dare, who care about carriers as much as customers! Josh Brock is the best!

De
Review №54

FSL has helped us get our cargo where it needs to go whenever we have been in need. We can call on them any time that we need.

Eu
Review №55

Worked with Josh, had a good experience, very communicative and easy going person!

Ve
Review №56

Dainel Sanchez great broker to work with. Got held up at my previous load over 8 hours and we were late to his pickup. Got shipper to wait after hours for us, didnt cancel on us and he was very respectful! Thank you!

Ed
Review №57

My experience with first star was nothing less then exceptional we would consider hauling freight for first star to be a pleasure. Ed vieira owner of Hammer Down TruckingThank You

Ja
Review №58

First Star does an amazing job. Incredibly dependable, responsive and wonderful to work with! Highly recommended.

Ro
Review №59

While negotiating a load with dispatcher and completing carrier packet,I credit “Steve” for wasting my time, his superior unprofessionalism and fitting the profile of the mediocre broker,I waited for confirmation on a load from Seattle to San Antonio, never got it, he stopped answering, and when I called from a different number, I learned he moved the load for less, as they are trained to treat us.!!Rather than this disconnect, we need to remember we’re here to help each other and we’re all in it together.I hope this helps.

An
Review №60

I have used First Star several times and they have always done exactly what I have needed them to do. I would recommend them to friends and other businesses when anyone is in need of transportation services.

Di
Review №61

Great Company to work with .. HighlyProfessional Brokers on our side,

Da
Review №62

The sales guy Josh Brock reached out to my company to say he would like to offer us LTL quotes, His quote was 2,100 and other companys quotes were around $500, this company is way over priced, i let the employee know he may need more training as he was about 4-5 times higher than every other company, we would never provide another quote due to his price gouging or inexperienced rep, he then called my company to complain that i said he needs more training asking if this is how we do business, Then he tells me he didint read my full email and thats why it was quoted wrong, again needs training. which he does obviously need. make sure you inquire other brokers before trying these guys. Very poor customer service

ti
Review №63

Nice easy honest

Jo
Review №64

I am a current employer here, I absolutely love it here by far one of the best companies i have worked for!

pa
Review №65

Good

Br
Review №66

Hard work= Results.Detail oriented company that understands the customer always comes first.

Me
Review №67

Nice people and Honest Brookridge

Be
Review №68

Good people to work with

Ja
Review №69

First Star is a Great Company

Sa
Review №70

Very friendly.

Ni
Review №71

Horrible broker, never work with them again!

Information
8 Photos
71 Comments
4.5 Rating
  • Address:11461 Northlake Dr, Cincinnati, OH 45249, United States
  • Site:https://firststarlogistics.com/
  • Phone:+1 812-637-3251
Categories
  • Logistics service
  • Trucking company
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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