Hy
Hyde Park Landscape & Tree Service
5055 Wooster Rd, Cincinnati, OH 45226, United States
Comments
Al
Review №1

Terrible customer service and would not recommend to anyone. I contacted them either in late September or early October for a landscaping quote for both the front and back. In addition, I needed some masonry work done along our driveway. Patrick promised me it would be about 3 weeks to get a quote back. After 4 weeks I contacted them and was told he was busy but it would be another 2 weeks. 3 weeks followed and I sent a strong worded email asking if they still wanted my business. I got an email back a few days later stating they can’t do the masonry because it is too advanced (it’s just a stone veneer??). When I inquired about the landscaping, Patrick asked if I still wanted a quote. YES!!!! I had been waiting now almost 2 months and he hadn’t even started on the quote. He sent me a design a few days later and stated a formal quote with prices will follow but one never did and that was early December. I understand the fall can be busy but the lack of professional courtesy or communication was very alarming. I was pretty bummed because my initial experience with the team early on was great and I really liked the ideas Patrick had for yard.

Information
1 Comments
5 Rating
  • Address:5055 Wooster Rd, Cincinnati, OH 45226, United States
  • Site:https://hydeparklandscaping.com/
  • Phone:+1 513-731-1334
Categories
  • Lawn care service
  • Landscape designer
  • Landscaper
  • Snow removal service
  • Tree service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
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