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BrownCOW Technology - IT Support of Cincinnati
9435 Waterstone Blvd Suite 140, Cincinnati, OH 45249, United States
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BrownCOW Technology - IT Support of Cincinnati

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De
Review №1

The BEST in the Biz! After years of working with BrownCOW, they never disappoint... professional, efficient, sharp and always quick to respond and extremely patient with the non-techy such as myself. Thank you for all the help over the years!

Mi
Review №2

Highly responsive, professional, and knowledgeable service. Cody B and the Brown Cow Team are outstanding! I would strongly recommend them for all your IT needs

Ch
Review №3

We love cows and especially Brown Cow. They handle two golf retail stores in different cities. It has worked out great. I am amazed at how much they can do without ever setting foot in one of our stores. I highly recommend Brown Cow.

Pa
Review №4

The BrownCOW Technology team are professional, knowledgeable and proficient at what they do. They are adamant at making sure they can meet their customers needs. That does not stop after the deal is closed, so to speak. They will always advocate to for their customer. Highly recommend.

Je
Review №5

Superior customer service with personalized attention. Everyone is extremely pleasant and helpful from sales to the help desk. They really focus well on small businesses and are very helpful in assessing your IT needs. Highly recommend giving them a chance to review your current plan!

Di
Review №6

The IT professionals at Brown Cow always know the best questions to ask so that they can solve the difficulties we are experiencing in an Administrative Office. They are extremely knowledgeable and efficient. Always pleasant and respectful as well. They have enabled this office to operate without hiring our own IT employee.

ji
Review №7

Our real estate development firm has been doing business with Brown Cow for years & their service has always been outstanding. Their response time is incredible and they resolve our issues quickly and efficiently. Their team of techs is comprised of professional, intelligent and friendly individuals. I highly recommend using Brown Cow for your IT needs. Good People!

Sa
Review №8

This is one of those cases that I wish you could give more then 5 stars! This company is more then just your average tech company. They work closely with you and your business to truly understand your needs and give you very personalized Tech support. I have been on a late night skype calls from another country to resolve an issue. They go above and beyond to take care of ALL of your needs. I have worked with them personally for over 10 years now and wouldnt trade them for anything!!

Ga
Review №9

We have been a BrownCOW client for over 10 years. They are very customer focused and I never have a time issue when work is needed to be completed. In addition to being talented and accurate, they are excellent at being adaptive when providing and finding the right IT solutions to fit our organization(s). They are also very supportive when helping me with solutions that might not fit right under their usual scope of work. I have a lot of vendors I work with for our businesses, there are only a select few that I would consider a Partner like I do BrownCow.

Pa
Review №10

As a Calyptix partner, weve had the pleasure of working Brown Cow Technology over the last 5 years. During that time, their team has collaborated with us on many of our development projects. Their feedback and communication has always been clear, constructive, and concise. Based on our experience, it is easy to see why customers choose Brown Cow as their IT partner.

Br
Review №11

We have been using Brown Cow for several years. They are great to work with. They respond quickly, explain the technology in understandable terms, and make our firm safe. Adger, Don,Pj and the whole staff are great people and very friendly. I would definitely recommend them.

CM
Review №12

Great team that is always there when you need them. Also very proactive in terms of keeping us out in front of the ever changing climate.

Br
Review №13

We having been working with BrownCOW for years now and continue to receive 5 Star service. It is so easy to submit changes for our email profiles and we always get as quick response from support when needed. I have worked with PJ on multiple occasions and his responsiveness, knowledge and professionalism never seem to disappoint our team. Thank you BrownCOW for all your help!

Tu
Review №14

Have been a client of BrownCows with two organizations and been very happy with the support and guidance. They are willing to work within budget to develop a great plan to meet the organizations needs and goals. Simple help-desk support and quick responses. Thanks!

Cu
Review №15

We have been using Brown Cow now for some time, and since they took over our IT needs, systems have performed much better. They have been profession, strategic in our needs, and very responsive. I would highly recommend them!Curt Edwards VP Sales Fischer Process Industries

Su
Review №16

Weve worked with BrownCow for several years now and their continued support has been invaluable! Our IT plan has been custom tailored to our companys unique needs and the BrownCow staff is in touch regularly to update us on the latest security recommendations. I would highly recommend them to anyone looking for a professional, pro-active and personable IT group.

La
Review №17

BrownCow is amazing at what they do. Knowledgeable, helpful, friendly and always willing to go the extra mile. I know that when I need a tech issue resolved, the team at BrownCow will handle it quickly and in full.

Je
Review №18

So thankful to have these guys watching our tech needs! We have been with BrownCOW for years and they do a great job! PJ is always helpful and gets the job done!

Jo
Review №19

This is the IT consultant for our law firm. The most important thing for us is responsiveness during a problem. BrownCow has always been available 24/7 to fix whatever problem we have. We also did a server upgrade, which is always stressful, and it was accomplished without any loss of productivity. Thanks!

MI
Review №20

BrownCow is a very professional company and provide great services for us. They make things easy for us. They respond quickly and resolve our issues on time.

Sa
Review №21

BrownCOW has been managing our IT services for a few years and its been a great relationship. When a problem arises, I contact BrownCOW and in less than an hour, theyve contacted me back and fixed the problem. So grateful for BrownCOW!

Gi
Review №22

BrownCow provides excellent service and care. If you need It service they have you covered. We have been working together for over 7 years now and I can’t think of one negative experience.

Re
Review №23

BrownCOW is always reliable and responsive. Weve never had to worry about SLAs! Thank you, BrownCOW!

Ru
Review №24

PJ is great to work with and returned my call quickly. He was able to solve my issues with ease and patience.

Br
Review №25

I am a vendor of BrownCOW. The team always strives to fully understand how my services can better enhance their customer end user experience.

Mi
Review №26

We have worked with BrownCOW for many years and each time we call we are treated as new customers-everyone is friendly and helpful and they know who you are. They are available to help any time of the day or night and do their best to resolve an issue quickly. PJ is our first line of help and he is always pleasant and helpful as well as Chantha. I highly recommend them for your IT needs.

Be
Review №27

BrownCOW has been a great partner for our firm. Everyone is incredibly knowledgeable and responsive to our needs.

To
Review №28

BrownCOW Technologys attention to detail, vast knowledge of Information Technology and quick response to customer needs are just a few of the many reasons of why it is so beneficial to be working with them on a project.

Ch
Review №29

Whenever I place a help ticket in I get such quick responses. They have been so helpful, courteous and efficient.

Ri
Review №30

Excellent IT company to take care of your needs so you can stay in the drivers seat of your company!

Se
Review №31

Very quick responses and very helpful with all of our needs at our small business

Ma
Review №32

Great team to work with, responsive, knowledgeable and a pleasure. Highly recommend.

Yv
Review №33

Great company to work with. Jenny is very knowledgeable and responds quickly to request.

Al
Review №34

Very happy with the service. PJ has been exceptionally helpful and prompt when needed.

Cl
Review №35

Great to work with. Extremely knowledgeable as well as personable!

Jo
Review №36

Highly recommend BrownCOW. They are knowledgeable, reliable, and very responsive.

Br
Review №37

I have recommended BrownCOW Technology to a few friends with small businesses and they have all been extreemly satsfied with the services provided by them.

Cr
Review №38

MMTF Logistics has been using BrownCow for our IT and VOIP phone system for over 5 years. Great service and very knowledgeable. I highly recommend BrownCow.

Je
Review №39

The Help Ticket responsiveness is outstanding and very easy! I dont know what I would do without their help!

Le
Review №40

We are very happy with Brown Cow Tech. PJ, Chantha, Wendy, Adger, & Don are right on top of our requests and very good to follow-up and follow-through. Many of our needs can be serviced on-line, but when needed they will send a rep to our site to analyze, set-up, or repair as necessary.They make it a point to understand our business and because of this we elected to purchase our VOIP phone system for all of our locations through them, because we know we can depend on their service if there is a problem. Much easier than dealing with AT&T, CenturyLink or another large company.When we were exposed to a CEO fraud scam, they provided training for all of our staff to ensure this would not happen again. I recommend them highly.

Da
Review №41

We made the switch to BCT over a year ago and havent looked back. BCT has helped us through a couple of different projects, and even if a hiccup happens they are on top of it! They show the foresight to look at all of our systems to see if we have any weak spots, and make recommendations when we do. We look forward to many more years of service from BCT.

Ru
Review №42

Being a small business, many of the employees wear more than one hat, but IT…we leave that to the professionals at BCT. In fact, we have been with BCT since their company began, and we’ve seen great enhancements to their service over the years, including their ability to receive emails that automatically place a service ticket on any issue, and I have to point out…they don’t just sit there. Tickets are processed efficiently and professionally. I can email questions about my computer and they’ll respond. If there’s an issue with my computer that’s beyond a simple “press this key”, they will call me and log on to my computer while I watch them work their magic.Remember the virus that would encrypt everyone’s files and demand a ransom be paid to un-encrypt them? Remember cities paying out large sums of money to get their files back? We were not affected. Why? Because while one of our computers did receive such a virus, BCT simply had everyone shut down while they pulled up the latest back-up (from just minutes prior), and then…life continued as if nothing had ever happened. Quite honestly, it gave me a chuckle. They also make sure that our computers are updated with anti-viral software so that these threats are minimized.During this Covid-19 pandemic, they have been instrumental, perhaps even anticipating the temporary office closure we had earlier in the year. I never dreamed I’d be working from home, but…they had already made a way for us to do just that, having previously setup a portal for us to simply login from home. Don Brown and his team are the best and I would highly recommend them to anyone looking for competent and valuable IT services.

Da
Review №43

PJ at Browncow always calls back ASAP.Whatever the problemThey are a very good IT support for our companyThanks PJ

An
Review №44

For almost 10 years, our organization has been using BrownCOW Technology for all of our IT needs. BrownCOW Technology is our IT department. They save us money and numerous headaches. We are a small company and BrownCOW is able to keep our IT up-to-date while still working within our budget. The BrownCOW team (PJ, Adger, Chantha, and Don) is very knowledgeable and always professional. PJ, who is typically our first point of contact, always answers our support questions in a prompt and pleasant manner. We love that PJ can explain IT jargon in terms we can understand. We highly recommend BrownCOW Technology for your IT needs!

Ja
Review №45

Our company has partnered with BrownCow for more than two years now. We view them as our as our own IT dept. They help us with everything from adding/deleting email users on our domain, to setting up entire remote networks. Anytime there is something amiss, we simply open a ticket, and the issue is resolved professionally and immediately. I almost dont want to write a public review, because of their responsiveness, it seems like RJA is BrownCows only client and I dont want to share them! PJ is especially wonderful. He is forever patient with us and completely trustworthy. In short, I am a satisfied customer and I highly recommend BrownCow Technology.

Ma
Review №46

Quick responses whenever I have any computer issues! Very easy to understand when I have questions!

ja
Review №47

PJ at BrownCow is my go to any time we have a problem he takes care of quickly and gets us back up and running.

An
Review №48

We are a small Fire Department with big IT needs. Brown Cow is responsive and no little request is too much

ma
Review №49

Jenny was great to work with

Information
35 Photos
49 Comments
5 Rating
  • Address:9435 Waterstone Blvd Suite 140, Cincinnati, OH 45249, United States
  • Site:http://browncowtech.com/
  • Phone:+1 513-993-0557
Categories
  • Computer consultant
  • Business management consultant
  • Computer security service
  • Computer support and services
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
Health and safety
  • Appointment required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
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