BEST COMPANY IN OHIO!! Very professional and do a amazing job every time.

Wanting to warn anyone before going through this unprofessional company. The scheduling crew is very polite and professional, however they have no control over the crew that shows up, apparently. We have had at least 6 different times that the crew either showed up way past our scheduled time, (which wouldve put us even more behind on production), and/or they only showed up with only one crew member after we specifically asked multiple times for two crew members, as it is a big job and requires such to not further put us behind on production. They have not once been on time. We tell the schedulers every single time how important it is for them to show up with two members and at the time we schedule them. Today, we had a scheduled appointment with a two member crew (after having to reschedule from them being way too late last time) at 8:30am. Only one person showed up at 4am, which was impossible for us to work around, which is why we scheduled them at the time we did. He told our employees that if we couldnt do it then, wed have to reschedule AGAIN. We change our whole schedule around every time to make this work for the exact time we schedule the appointment and its absolutely frustrating when thats the result. We will no longer be doing business with this company and we shouldve halted business with them a long time ago.EDIT:The owner did call me and apologize; very professional and understanding of our concerns with the company. We finally received an explanation for the issue with our company each time and we now understand that our location is further out than most of their other clients. However we still must look elsewhere for these services.

Kevin and his crew did an amazing job on our hood cleaning. We have a BBQ restaurant, so the exhaust and hood over our smoker can get covered in smoke, along with our secondary hood over the ovens. This team restored everything to looking brand new again. This is our second time using Grexen. We were pleased the first time, but weve now requested Kevin personally, as his work is over the top. This company has always offered exceptional service, timely communication, experienced and knowledgeable, in addition to fair pricing for what they provide. I definitely recommend them to all my peers.

Just used them for the first time last month and will do so going forward. This is a professionally run company. They showed up when they were scheduled and did a very thorough job. I couldnt be more pleased with the service they provided.

The Exhaust Technicians are outstanding!

Great job fast to do the job as well

Very professional staff. Called in the morning and just my luck they had a cancellation that evening, and got right in. I talked to the brothers, they were very helpful. When the schedule lady called in the afternoon she was very pleasant. All around very good experience with this company. Will use tem next time.

Have been trying multiple times to get a hold of someone to come out to my business for about a month now and the ladies who answer the phone say someone will contact me and nobody has. This is the 3rd time I have reached out by phone after putting in a request on the website.

Im very proud of our company and how we strive to provide the best exhaust cleaning in the business.

Gentlemen,I recently realized that effective this month I have entrusted Grexen with my kitchen hood and exhaust cleaning service for six years. Over our 70+ years in the restaurant business we have been fortunate to develop some important business relationships. I want you to know that your professional, responsive, efficient staff and the value Grexen has provided us over these past six years has removed so many concerns about protecting my business. I thank you and look forward to many more years with your terrific company.David Hulme,The Pine Club Restaurant, Dayton

JOKE COMPANY. TRI STATE STEAM CLEANING IS WAY BETTER.

Horrible company unprofessional and unorganized! Not good at returning your calls no customer service skills👎