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Superior Honda
4777 Spring Grove Ave, Cincinnati, OH 45232, United States
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Superior Honda

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Ka
Review №1

It is very hard to find a good service center at a dealership and this one is clearly not it! I had a 10a appointment and dropped my car off so I didnt have to sit around at a dealership for hours. When you drop your car off apparently that means your scheduled time no longer matters because theyre just going to push you back until they have time for you. I finally received a call at 4:30p and was told that they couldnt duplicate the problem, but my car was ready. Since they took over 6 hours to not find anything the available ride I had was no longer available so I got over there as soon as I could. Since this is my first time going to the service center, and they didnt mention it when they told me my car was ready, I was unaware they close at 6p. When I went to pick up my car at 6:30p I almost wasnt able to pick it up because almost all the service staff had gone home. So to recap...I took off work just so they could keep my car for 6.5 hours and not fix the problem. Ive actually been wondering if they even looked at my car because the problem is very clear and it doesnt take a mechanic to notice it. To make things even worse on the receipt I received it says they did a complimentary car wash and without a doubt not a drop of water or soap touched my car. I would not trust this dealership again if it were the last dealership in the whole city!

Jo
Review №2

Test drove a car with Jay and he was the best! He was very knowledgeable and was doing everything to help me find the best car for me! I highly recommend him when you visit! He won me over for sure.I had a amazing experience at Superior. The Car Dealer at Superior, Jay really helped me out to purchase my car. He was cool and respectful and helped guided me to pick the dream car. Without Jay knowledge I would bought the wrong car. Thank you Jay

Do
Review №3

Jay was very patient, helpful and informative in helping us purchase a new Honda Odyssey minivan for our family. He was so nice to work with. If you are looking for a new or used car, go see Jay!

La
Review №4

I’ve purchased several cars, both new and used and this was by far the most pleasant car-buying experience I’ve ever had. Steve was super friendly without being pushy and was very knowledgeable. Everyone we encountered was courteous and we never felt pressured. I left excited to own a minivan despite spending most of my adulthood swearing I’d never own one.

Sh
Review №5

Just bought a car from here.If you need someone who knows what they are doing.. Ask for Kevin Peters. Great guy, he is willing to go above and beyond just to make sure you are satisfied. Great customer service and very nice person. Ask for him. You wont regret it!!!

Ga
Review №6

Came to pick up my plates after getting my new Honda HRV about a month ago. Customer service rep Jay was super kind in taking initiative and helping me to get my new plates on my car. He even offered to wash my car through Honda’s car washing services. Everything went quick, smooth and easy with no issues. So thankful! Thank you:)

as
Review №7

Test drove a car with Jay and he was the best! He was very knowledgeable and was doing everything to help me find the best car for me! I highly recommend him when you visit! He won me over for sure!

Ja
Review №8

When I bought this brand-new car at Superior Honda. They talk like a sweet sweet with us. They don’t even give me Single penny discount. & about the service. They give me a long waiting time About just car wash. When I go for oil change nobody wants to take me at the counter. I can spend money somewhere else but not this dealership. Garbage service.

bh
Review №9

Service was great. I talked to a guy name Jay he was very professional and respectful test drove a car with him. Best customer service Ive seen in a while definitely a good dealership!

Ch
Review №10

Jay was phenomenal. As a regular Honda buyer, Jay knew the ins and outs of multiple cars I test drove, as well as the Honda CRV I eventually purchased. I appreciate the attention he gave to not only me and my needs but to also the curiosity of my mom shopping *possibly* for her new car. Ask for Jay, promise you wont be disappointed.

Me
Review №11

I bought my new car from Jay and he was the best. From our initial visit to look at cars to our purchase, he was professional and helpful. He’s the kind of salesman that brings in repeat customers. I will highly recommend him to anyone I know in the market for a car.

Ma
Review №12

Tbe most courteous people and so willing to help. The service department is the best. I was there for 3 hours to have a recall fixed on my car. They told me upfront how long it would be. They even gave it a complimentary car wash. Great job Superior Honda. Im one happy customer.

Ja
Review №13

Recently had a very pleasant experience at Superior Honda. Between the selection of vehicles to the the test drive, Saleman Jay was very professional and knowledgeable! I would highly recommend him to anyone for a great car buying experience!

St
Review №14

This review is regarding the service department. I had an issue where I called in to confirm they had a replacement key fob. When I got there to get it replaced they were very busy. They ended up not having the part, but Molly made sure to take care of the issue and reimburse me for the time spent waiting. I would highly recommend using their services for the top notch customer service.

te
Review №15

I had a great experience at Superior. The Car Dealer at Superior Jay really helped me out to purchase my first car. He was cool and respectful and helped guided me to pick the right car!

Pr
Review №16

The service team simply DO NOT CARE and it shows from their actions and their attitude.Purchasing my new CR-V from Superior Honda of Cincinnati was a BIG mistake. The vehicles telephone connectivity has never worked properly from day one. The phone disconnects intermittently, sometimes working for over and hour, at other times it disconnects every few minutes. Since I navigate via my phone, this causes frequent distractions and is a safety issue. I have tried three different phones, including two new phones as well as 17 different cords. I have tried to obtain warranty service for this, even having left the car with them for a few days at a time. Despite being told over and over that the problem is intermittent, they only test it for about ten minutes before claiming all is fine or that the cord is the problem. They keep the car but basically do NOTHING. This amounts to a refusal to honor the warranty.Stay away from this place.

Cl
Review №17

Kevin Peters and Rick Friedman did a wonderful job guiding my son through his first car purchase. Superior Honda has my utmost respect and trust. Great team to work with!

Ah
Review №18

I bought my first brand new car from this dealership. I never owned a Honda but my experience with buying the car was great. As far as service, it wasn’t as I expected it. My first time I went to get my car serviced, they spelled oil in the engine bay without even bothering to clean it. So I had to clean it myself. The second time I went there, they told me I needed to pay a bizarre amount to get my brake system checked when the car didn’t even have 8k miles on it. My recent visit was really the worst. I sat there for 4 hours to get my oil changed. Then they told me one of my tires had a puncture in the wall and it was irreparable. When I refused their service ( because I already had tires for my other car sitting around), they didn’t rotate the tires and they didn’t wash the car, which is understandable because at the end of the day it’s a service that costs money to do. What bothered me was that I checked all 4 tires for the puncture and I only found a nail that was absolutely easy to take out and it wasn’t even in the sidewall like they mentioned. So, I plugged it myself. The people who are supposed to take your car out from the service area to park it outside played with the seats, mirrors, and had the A/C on high ( which doesn’t bother me but it’s kinda unprofessional). I never have any kind of problems when I take the BMW to get it serviced.(Picture of tire included)

Sh
Review №19

At first I was a little intimidated with contacting a big dealership because my credit situation is not ideal. I came in contact with Walter and explained everything to him and he immediately got with his manager to see what they could do for me. I visited the dealership a total of three times and was treated fantastically every time. The process took a little over a week but I was updated in every step. I was looking for a larger sedan or a mid size SUV, and was presented with different options. I ended up getting a 2018 Ford Escape, and I am extremely happy with it. The day Walter told me to come in to do paperwork was smooth and easy. I had my 6 month old son with me and they went above and beyond to make us comfortable. The car was clean and ready to test drive, with no warning lights or sounds. I am extremely grateful for Superior Honda because they made the impossible, possible. Definitely will recommend to friends and family, thank you guys again!

Za
Review №20

I was hesitant to purchase another car given the current inventory shortage due to COVID. Unfortunately, my old car was on its last legs and I was done making costly updates just to uncover another issue. I needed a reliable car. The sales rep, Jarrod, was very personable and understood my expectations. He was informative and came across as being honest. Having a sales person that you feel relates and understands you can definitely ease the anxiety of making a new car purchase.

Al
Review №21

David the service advisor was fantastic. Overall service was fantastic. Highly recommend.

He
Review №22

STAY AWAY FROM THIS LOCATION AT ALL COST!!!! Went to see what they had available was ready to buy. Well they had two 2018 accords. Went on a test drive in the 18 LX car ran great no problems. How ever they were selling a 2018 with 25k miles for brand new 2021 and 2022 prices. Car was being drove by a sales man, golf clubs in the trunk. Paper in window said 22k miles but odometer said 25k. Car had scrathes and deep scratches. Pointed them out to sales man he said would a $100 off be a good price? No, came back with second offer of $800 off. Who in their right mind would buy a 2018 with 25k in that condition for 27,500? I recommend you all do your research dont let these dealerships get over on you. If you dont believe me feel free to try tbem out.

Fr
Review №23

Recently visited superior honda as Im looking for a new truck and Jay was extremely kind, helpful, and knowledgeable! His customer service was GREATLY appreciated and i look forward to doing business with him!

De
Review №24

I test drove a very nice honda civic and I had the pleasure of being helped out by my new friend Jay Ntumba. He was professional, polite, and he made me feel like a person and not a paycheck. Cant wait to come back up and buy my Civic!

Wh
Review №25

Great experience purchasing a new CRV from Superior Honda. Everyone we talked to was polite and professional. William Cummings was our sales consultant, and it was a pleasure to work with him. He made the process easy and stress-free, which has not been my experience in the past at other dealerships.

Bi
Review №26

Fantastic experience that started by simply putting in a request online. Walter Evans reached out to tell me they were closed for the evening but he’d get back to me the next day. First thing in the morning I got another message. I was able to meet that day and Steve Kaplan was fantastic. I got the chance to meet Jesse as well and then finished up with Rick in the business office. I really can’t say enough good things. Zero pressure, amazing job by everyone involved. If you need a new Honda, contact Steve right away. One of my best car buying experiences so far.

Ge
Review №27

$600 starter and wanted ME to wait to ask for price on the LABOR...WORST SERVICE PROCESS!!!

St
Review №28

Horrible service! The salesman seemed to be very helpful but it was a facade just for a sell. After waiting HOURS literally I was told they were backed up I’ll get a call in the morning. Well I had to call them at 3pm only to hear I have to choose another car. Very careless. Will not return or recommend spending my money here

Ke
Review №29

Devyn was amazing! She was so sweet and made the process so easy. Carl was an amazing sales manager and worked with me and got me into the car I wanted for a great deal and didn’t leave anything out! Walter was my original contact and he set it all up for me and made sure I had someone who would be easy to connect with. This experience was phenomenal and I would 1000% refer everyone to Superior Honda. Prior to my experience I had a terrible experience at another Honda dealer. I wasn’t even sold on getting a new car going in I almost cancelled my appt but Kevin talked me into keeping it. Thank you everyone for your amazing customer service and help. I even made two new friends :)

Tr
Review №30

Disorganized. Quoted price and it went higher in next phone call. Negotiated lower price. Came to pick it up and they didn’t have the work completed after 2 days. Price was higher in person and had to talk to someone about fixing it again. Brought in the next day when part was supposed to be in. Called ahead to ensure part was there. Told 1.5 to 2 hours for install of cellnoid. It would be less time if I waited. After waiting one hour was told that it would be at least a few more hours. Terrible customer service

Bi
Review №31

Dealt with Jay. He was very professional and knowledgeable about Honda and it’s products. I will definitely return and buy again from Jay. Great Job!!

La
Review №32

Superior Honda team welcomed us and made our buying experience wonderful. Steve Kaplan Was great. He went above and beyond to make sure we were Satisfied. Thank you Superior Honda Team

Ke
Review №33

Jay made my car buying experience the best it could’ve been!! I recommend Jay and Superior Honda to anyone that is in need of a good reliable car!!

Ti
Review №34

Wow I came in to see some cars and get a quote and knowledge on some I liked and was very pleased by the customer service I was given by j, he was very skilled at his sale skills and car knowledge thanks j

Je
Review №35

I just leased my 2nd Honda Civic from Superior and couldnt be happier. The transaction was so smooth. I have exactly the auto that I wanted and you cant beat the price. I was given hands on instructions to operate the vehicles new features before I left the lot. I have no complaints and highly recommend this dealership for their great service.

Sh
Review №36

ASK FOR STEVE KAPLAN! He treated me with 100% respect and made buying my cars a breeze. He truly desires to make sure you’re happy with your experience and that you’re also in the right car for you. There’s a reason he’s been selling repeat customers for many years. He also likes to golf so ask him to help with your swing!

ro
Review №37

Very disturbed that a company will allow you to pay out a pocket for a repair when you allow them to know you have a warranty. I guess calling in a claim is too much leg work. I told the Service Advisor I had a Warranty called the “The Big 5” from Performance Honda he told me I was only allowed to use it at that Dealership which was false information… It doesn’t matter the price of the cost the honestly is what attracts business. Matt is the one responding in the review but making it as he has a employee responding to the review

gr
Review №38

I was away from home and my car decided to not start one morning (not the battery or starter so I was hoping it was nothing more than the fuel pump). I had to get back on the road ASAP and I looked up Honda service places near me to find one. I found Superior Honda and hoped they could get me back on the road in a day or two. Instead, with David Fischers help, he got me back on the road in less than 7 hours!! He was superb! Kept me in the loop about the progress being made on my vehicle and what needed to be done. Fast, friendly and professional.Kudos gentlemen! Take care of yourselves, and if you can, take care of someone else as well.

Ni
Review №39

Jay was great and helpful. The dealership was clean, and took great precautions.

Ka
Review №40

Everyone was friendly, from in the store to out. The process was simple and everything was explained to me. Eric in sales was awesome and had me off the lot in my dream car!

to
Review №41

Went to trade in my civic came out with the accord I wanted. Jay was the guy helping me. He took me on the test drive fell in love with the car.

Tr
Review №42

I highly recommend going and seeing William Comings at Superior Honda. We had the best experience with him. William was quick to respond through text when first asking about a particular car. He was very informative and very polite and helpful. We had to come to close up the sale after he was supposed to be off the clock and he stayed 3 hours later to see us all the way through and drive away in the car. Thanks William for everything.

Th
Review №43

If you’re looking for not only a great deal on a car but also kind and very helpful salespeople, this is the dealership to go to! Kevin Peters was extremely knowledgeable about all aspects of my Honda and made sure that my purchase was taken care of in a timely and courteous manner. If you’re looking for a excellent car buying experience, Superior Honda can’t be beat!

Re
Review №44

Mr Will Cummings best salesman at Honda! Second car from the Honda family and he got me in the car I wanted. Make sure you go talk to Mr Cummings he’s the best hands downs, guaranteed he will get you what you want! Five star rating an great salesman 💯‼️

Sh
Review №45

These folks have gone the extra mile for me a number of times and ins number of ways. Deep appreciation and a special thanks to Ian in the service department.

Si
Review №46

Dalton was so helpful when I was looking for a new family car! We will definitely go back to see him!

Ma
Review №47

Was very pleased with the way we were able to purchase a new CRV with the help of Steve and Fred. Every question was answered with great detail to help make our descion . Excellent job

An
Review №48

Worked with Joe Reed. Had a fantastic experience with Superior. They sent me tons of pictures of our van, even more than what was online, and delivered our car 150 miles away, and took our trade in. Knowledgeable and helpful staff. 5⭐️!

Ji
Review №49

Highly recommend coming to Superior Honda to get a new or used vehicle. This was my first time making a big car purchase and Tyler made the process extremely easy and hassle free. He helped with my financing and let me know all of my options before signing the papers. Extremely happy with my Honda Civic and the customer service I received from him throughout the whole process.

Wo
Review №50

Great service helped me with everything nash is great he still helps me if I need a question answered i bought a 2015 jeep from here for a great price with very low miles

Ve
Review №51

My husband and I bought a new car from this dealership. Our salesman was Joe and our experience with him has been negative. We told him what we like to buy and he gave us a few followed up phone call. He told us on the phone that we could pay the car using credit card and we went to the dealership, test the car, and ready to pay. We could not use our credit card because the fee would be to high for the dealership. He drove me to our house to get my check book. First red flag.Second red flag, we also bought body moulding for the car. Joe told us he would follow up with us regarding when we could come and have the body moulding install. We waited and he never call. I had to call 4 times to reached him, he did not even apologized and he seems annoyed that I follow up. When we bought the car, he told us they could install the body moulding on the weekend. When technician called us they told us that it was not true. I am disappointed with Honda superior service, especially Joe as salesman. The positive thing is only that we like the car and the technician did a good job with the body moulding.Edit: The reply below stated that they dont have my name on the system because we purchased it under my husband name. We bought a 2021 Honda Insight, the color is red.

Do
Review №52

Tyler made buying our new car easy and hassle free. Highly recommend visiting superior Honda and asking for Tyler Simmons. I will be back for another vehicle.

Ja
Review №53

Great Dealership from Sales to Service. Hank or Steve have been at Superior a long time in Sales both are knowledgeable. Service got us in and out when they said they would. Alex the Service Advisor did a great job.

Yo
Review №54

I dont typically write negative reviews but have been let down by this dealership on three separate occasions1. Called to check if a part was in stock. No answer. Walked in later in the day to pick up said part from the parts department. Was instructed that the parts person would arrive shortly. Stood at the counter for 20 minutes. Left empty-handed.2. A few weeks ago, I was interested in buying a car that recently arrived in-stock. Called to schedule a test drive. Was told the salesman would call me back. Left my number. Never heard back.3. Went in to pick up some parts to repair my Honda. Was charged 30-60% above MSRP on said maintenance parts.Ive subsequently taken my business to the Colerain dealership, even though its an extra 15 minutes out of the way.

Je
Review №55

Steve Kaplan and the Sales Manager answered all my questions thoroughly. They made me feel so happy and comfortable about my Honda HR-V lease! Highly recommend 10/10!

Ni
Review №56

Superior, I say this with a heavy heart, you are not SIMPLY Superior anymore. After having purchased my 2015 Civic Si Coupe here for a good deal, and having good warranty service, I hoped I’d find another deal when searching for a 2020 Civic Hatchback in December of 2019. Despite seeing a 6-Speed model (what I wanted), the salesperson wanted over $2500 over MSRP for the car (this was pre COVID, mind you), with no thought given to my loyalty. This was the first problem. Fast forward to 2021, my car had a well-documented failure occur, causing an accident. The vehicle had 20,000 miles on it, so I trusted Superior would work with Honda to make it right. Boy, was I wrong! They accused me of a laundry list of things, most of which I had no idea what they were saying. Then, the Service Manager gave me the run-around, and blamed the fault on me. Afterwards, I agreed to let them make a quote for the damage repairs, a very big mistake. Not ONLY did they hold my car hostage for 2 weeks, they ordered parts without my consent or agreement to repair, and the body shop called this stunt “part of the process.” When I was finally able to free my vehicle from the clutches of Superior, I took it to a different reputable dealer and body shop and had the work completed for much less than Superior’s ASTRONOMIC quote, in about half the time Superior said was their “optimistic” estimate. All in all, Superior falls into the same bin as Jeff Wyler now, a terrible dealership that exists solely to get one over on unsuspecting consumers. This place has experience a dramatic shift in the quality of work, no wonder they can’t keep service workers anymore.

Ty
Review №57

I called here Friday morning telling Kevin Peters exactly what I was working with. When I came in Saturday morning at noon I walked out with a 2014 focus exactly where I needed it in my budget. I be had my faith in dealerships restored thanks to the hospitality and generosity of superior Honda! Thank you again Kevin peters for all your help!

An
Review №58

I am buying a car today and am just trying to decide which one. My boyfriend and I went into the showroom here just wanting to ask if we could do a test drive. 2 people came by to ask if we’d been helped. We said no, they said they’d try to find someone to help us and walked away. Meanwhile an employee was sitting near us alone. We assumed he was working on something and wasn’t able to assist us until an older couple walked up. He then went immediately up to them asking if he could help them and ended up leading them back to his table. My boyfriend and I waited several more minutes and the employees never came back by. So we left. We would’ve been an easy sale. Instead I’m taking my business elsewhere

Su
Review №59

I had a great experience buying a new SUV from Superior. Matt Niece was really helpful in getting me a good deal and delivered everything promptly. Matt also patiently explained to me everything and answered all my questions. The rest of the team is also friendly and professional. Would surely recommend!

Ch
Review №60

Update: Someone did finally call my daughter and the rock chip has now been fixed.I co-signed for my daughter to buy a used 2018 car there. The car had a rock chip in the windshield. They promised they would call her to set up a time to bring it in and get it filled in. They never called to schedule after my daughter called them several times. Also once she got driving down the Highway, there was a strong smell of weed coming through the vents of the car. Will never shop there again.

Ra
Review №61

Weve been looking for a car for 3 weeks, we walked in late on a Thursday night and was greeted by Kevin Peters who was eager and ready to get us in the car we wanted but not pushy at all . Kevin was professional but very down to earth. He really made our whole process easy and comfortable ! I Highly recommend seeing Kevin if your in the market for a new or used car !

Di
Review №62

I went in to get an airbag recall taken care of for my 2005 Civic. I was addressed by David Fischer and he was friendly and open about the process the minute I pulled in. He even addressed a few other parts I was after and answered some questions I had. Funny guy, too. I was a little worried about some screws or plastic parts being broken since the cars a little older and has a few fixes that need addressing here and there, but it was like no one was in my car. Great seating area as well.

Za
Review №63

My service advisor Molly was very helpful courteous and professional.

St
Review №64

Tyler Simmons was very helpful with us today. He gave us a great deal. Tyler was so polite and respectful to our needs and budget, he didnt try to force anything on us. We would return to Superior Honda in the future if the need arises.

Da
Review №65

Very professional, and courteous. Did not care for Entertprise rental. The car reeked of perfume.

Ya
Review №66

This dealership will do everything they could to help you out no matter what you want. I highly recommend this store to you if you are willing to buy a Honda. Btw, they do give you a very low price😄😄 thank Kevin and Rick for their hard work. I really appreciate it.

Co
Review №67

Shout out to my salesman, Avery. He was awesome! Knowledgeable but not pushy. Would highly recommend. Love my new CRV.

Di
Review №68

I got to work with Tyler Simmons and I could not be any happier! I have had my fair share of experiences at dealerships and I know how stressful it can be. He is very honest and helpful and I would absolutely recommend him to any of my friends and family. We have leased/bought about 9 cars through the Superior car dealerships and they are just the best to work with. Thank you so much for all of the help. I will be back in a few years!

We
Review №69

Not very happy with this morning. I arrived early this morning to get oil change I was informed that I needed to schedule appointment. I do understand that with this pandemic alot of this have changed however they needed to update the website. Alot of people work during the week so Saturday is the only convenient time for me. So I decided to take my business elsewhere which I did. I will not be back. I almost consider buying a car there. For me its the little things that matter.

Sh
Review №70

I love this place and will is the best! He was very helpful and professional! I got my car like he said I would.

Ma
Review №71

I do not recommend this dealership, very rude and unprofessional. I refuse to spend my hard earned money with them as long as I have breath. The service department go above and beyond for Caucasian customer only.

Mi
Review №72

Sending a big THANK YOU to Superior Honda & Superior Honda Service AND most importantly to Tyler Simmons (in sales) & Rob C (in service) for the excellent attention and service we received purchasing our HONDA Accord! If there was a 10 star box to check wed definitely do that!

Dt
Review №73

William Cummings was awesome, very helpful and patient. This was my first car and he made my first purchase easy and smooth.

Au
Review №74

Came in and test drove a grey 2012 accord exl with Avery and it couldnt have went better. He was super polite and professional and helped me narrow down what i was looking for. Unfortunately i still have to work on my credit before i come back but i will most certainly be seeing Avery again!

Je
Review №75

Steve Kaplan is the best! He help me get into a great HRV. He was so patient and kind. He didn’t make me feel pressure at all. EVERYONE go see Steve

Ba
Review №76

I just bought my first SUV from Steve Kaplan at Superior Honda & I truly can’t say enough good things about my experience there. Steve went above & beyond the call of duty to get me into the car that I wanted. The whole team there really jumped through hoops to make sure I was ready to go & happy with my purchase. If you’re looking for a new vehicle, definitely go talk to Steve!!

Da
Review №77

My salesman was Matt Daniel and he went above and beyond for me! He was able to make sure that I was satisfied with my certified pre owned Honda CRV. We looked at several cars before I pulled the trigger on the touring edition! I even had to think about the purchase and Matt followed up professionally and friendly and I never felt rushed to make a decision! It was a great place to buy a car and I’ll definitely buy another car from Matt Daniel!

Al
Review №78

Walter is great love that man got me exactly what I wanted

kr
Review №79

William aka THE GOAT! Thank you so much for the great customer service and listening to everything I wanted and needed. I love my sonic grey Honda Accord. Thank you again for everything ❤️

Kr
Review №80

I had such a great experience at Superior Honda and will definitely be back for any future car buying needs! After being burned by dealerships in the past, I came into the sale feeling wary but the team at Superior made it easy to feel relaxed through the process! I particularly loved my experience with Will! He took his time to make sure I got a complete and thorough test drive, showed me all of the features of my new CR-V, and was sure to explain all of my options thoroughly! He was also very helpful in getting my insurance and registration switched over.All in all, they made this a painless buying process and I absolutely love my new CR-V! Would absolutely recommend buying from Superior Honda.

Jo
Review №81

Superior Honda wasted two whole weeks of my time and were not able to fix the issue with my car during this entire time. I took my 2016 Civic here for an air conditioning issue (compressor) and was told it would be nearly $1,500.After agreeing to this price, since the 2016 Civic AC unit has a 1234 Freon system and cannot be repaired by your neighborhood mechanic, I was told that it would take a week to receive these parts from the manufacturer.I was supposed to be in Ohio for a few days on my way to Arizona, and thus needed the AC for the Southwestern heat, and had no choice but to wait. HOWEVER, even after a week, I was told it would be AT LEAST another week, with no guarantee.Being that I had a set start date for employment, I waited as long as I could before I had to leave and the shipment STILL hadnt come in, a full week after I was told that the parts would arrive. I had to drive 2,000 miles in the summer heat into Phoenix (mean temp. 110 F) with no air conditioning after waiting two full weeks for absolutely nothing.Obviously Superior Honda has no control on the speed at which mail arrives, but this whole two week nightmare could have been avoided had they not jerked me around, not wasted my time, and given me an honest estimate of the arrival of the parts.Superior Honda wasted my time for two whole weeks and sent me away with absolutely nothing. I did not receive any apology or consolation. They offered no work around and denied all of my requests for a temporary fix just to get me to Phoenix. Take your business elsewhere.

Sa
Review №82

Great experience, specifically with William. After making an appraisal appointment, he had the car I was interested in clean and ready to go for a test drive. He knew the issues that I was having with my previous car, and took a driving route that let me see how the Honda Fit would handle roads that were previously difficult with my Focus. During the buying process, he went above and beyond in helping me with financing. This was my first time purchasing a new car, and his patience is what made me decide to buy from Superior.

JE
Review №83

Excellent experience with salesperson Steve Kaplan. He went above and beyond to take care of all of the details!

Tr
Review №84

William was great treat me like family and worked with me. I Recommend to go and see him. I now am a proud owner of a honda hatchback. And love getting in it and feeling safe. Thanks you william.

jo
Review №85

Competitive pricing, did not have high pressure sales tactics which I really appreciated

Te
Review №86

My husband and I just bought a 2017 Civic from Superior Honda this past weekend and couldnt be happier. After having a few uncertain experiences at other dealerships, Superior Honda made us feel like we were dealing with a professional and reliable business. If you are headed to Superior Honda, ask for Will! He was our salesman and he made sure to give us a great test drive, run us through all of the features on the Civic, and answer any and all of our questions to make sure we were comfortable with every aspect of the car and the purchase. Overall, everyone was very helpful and our experience was great!

Ve
Review №87

NEED A CAR HOPE TO VISIT ONE DAY

Li
Review №88

Joe Reed is AMAZING! Go see him! Superior is a great place. If I could, I would rate my experience at Superior even higher than 5 stars. Everyone there was kind, helpful, and informative throughout the entire process. Specifically, Joe is the best car salesman Ive ever had. He makes the process as smooth as possible, works with you, and makes sure you walk away 100% happy. I would recommend anyone to go through Superior Honda and to ask for Joe!

Je
Review №89

I was looking to get a car and Matt Daniel did a great job helping me he got me into a 2020 Honda Fit and Im inlove with my new car...

Av
Review №90

NOBODYS EVER ON THE SAME PAGE HERE. YOU GET DIFFERENT INFORMATION FROM DIFFERENT PEOPLE ALL OF THE TIME!

Br
Review №91

After a long weekend with the end being a flat tire due to a Cincinati city pothole i wasnt in the greatest of moods. To add to it I had to have the car towed and play phone tag to figure out what was going on with my car. But after realizing how busy the service department was and being treated with the upmost respect from David they have earned a customer. Hell I may even look at getting my truck there after my car lease is up. All in all I had an awesome experience, and they were able to get me back on the road. Great job guys.

r
Review №92

Once I again Steve Kaplan and the staff at Superior Honda treated me like family! I am very happy to stay in the Superior family!! These 5 stars are not enough to show how amazing Steve is! Over the years he always has been there if I needed to bring my car in for service. If you havent visited Steve, Donnie, Rick, Robby, Matt and the rest of the Family at Superior you are not at the right Honda Store! Thank you Steve you are the BEST!!!!!

Ad
Review №93

Avery assisted my wife and I on 8/15 with a purchase of a certified Honda. Avery made the process quick and easy. I like their philosophy; they just want to sell cars at Superior Honda. Other dealerships quickly turned us from buyers to shoppers within 10 minutes of visiting. Finance guy was pretty easy going too.

br
Review №94

Service was great as always. The only issue I had was the amount of people sitting or walking around inside not wearing masks or wearing them improperly. All employees seemed to be following protocol which was awesome to see.

Li
Review №95

Steve Kaplan(better known as THE Kap Daddy) has been by far my most favorite car salesman!! He was so much fun to work with and made sure that I left a happy customer! If youre in the market for a new/used car, he is definitely the man to go see! Thanks again!

As
Review №96

William Cummings very professional, fast service, and very honest!!!! he helped me find the perfect car!!!! Thank you so much William I appreciate your service!!!!!

Ki
Review №97

I can not recommend Superior Honda enough. If you are in need of a new or used car and want to deal with a true professional I would recommend Joey Reed at Superior Honda. He is the true opposite of a typical pushy salesperson. I was looking for a minivan but of course wanted a deal. He was patient and got me the exact van I wanted and needed.

Na
Review №98

I had a great experience with Mat! He was personable, easy-going, knowledgeable, honest, and listened to every one of my concerns in leasing a car with patience. He made the process super quick and easy for me to understand. My experience at superior Honda overall was stress-free and I will definitely continue doing business with them.

Su
Review №99

Walter Evans was my sales person. He worked with me off and on for a month as I arranged for my financing. Walter is attentive, kind, knowledgeable and patient with questions. I will refer Walter to other buyers. Glad he is working here!I have been a Superior Honda customer since 2005. All my maintenance work is done here. Matt is an exceptional Service Manager, too. Tim was professional in financing.

Li
Review №100

This was the most pleasant car buying experience that I have ever had. I made a few visits and worked with Avery through all of them. He was helpful and informative throughout the buying process. He was friendly, low pressure, and answered all of my questions. Im very happy with my new Odyssey :)

Information
100 Photos
100 Comments
4.2 Rating
  • Address:4777 Spring Grove Ave, Cincinnati, OH 45232, United States
  • Site:https://superiorhondastore.com/?utm_source=google&utm_medium=organic&utm_campaign=googlemybusiness
  • Phone:+1 513-542-8000
Categories
  • Auto repair shop
  • Auto body shop
  • Honda dealer
  • Transmission shop
  • Used car dealer
Working hours
  • Monday:8am–8pm
  • Tuesday:8am–8pm
  • Wednesday:8am–6pm
  • Thursday:8am–5pm
  • Friday:12–5pm
  • Saturday:8am–8pm
  • Sunday:8am–8pm
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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