Steve, Luis and their team did a marvelous job restoring my house. My house is actually nicer now than before the flood. Communication was great and the entire project went very smooth. Top notch job guys.
Steve, Luis and the crew were very patient while I changed the scope of work at nearly every turn. Usually it was on the suggestion that they made that greatly improved the finished project--a major face-lift of a 30 y/o house that had much of the original flooring--carpeting and vinyl, and repair damage caused by leaky garage roof deck.I highly recommend them.
Fabulous customer service; attention to detail; and practical knowledge what to customize vs. what to purchase off-the-shelf.I used Quality Restoration Services for a major insurance claim water leak, supplemented with some kitchen and bathroom upgrades. Steve and Luis worked with the claims adjuster, so I didnt have to worry about the insurance portion of the work. They promptly completed all paperwork necessary for mortgage company escrow of insurance settlement funds.At the start of reconstruction, they worked with me to establish themes for floor coverings, bathrooms, and walls. They stayed one step ahead of me throughout the process, making sure I made more detailed decisions to support the reconstruction schedule.They have a keen knowledge of contemporary trends in flooring, wall finishes and fixturing. And they very professionally walk the line between respecting your preferences vs. making recommendations.When they encounter obstacles, they have a variety of mechanical and electrical resources available to provide solutions.And when they find a more cost-effective solution (in my case, using off-the-shelf vanities instead of custom ones), they propose it.They are very detail-oriented, and insist on doing touch-up work to high standards.Most importantly, they are great to work with. They always respond promptly to all questions about in-process work. And if you propose changes, they will price it but also give you their perspective how much value they add.I strongly recommend them to potential clients, and would use them again (though hopefully I wont have another water leak!)
They offered us great service and very attentive to all our details. Luis did such an amazing job to make sure we got everything we wanted.
They managed and restored my home after a slab leak which damaged over 1300 square feet of engineered wood. All the work including carpentry, painting and final cleaning were optimal and professional.
Great service. Very detailed and kept me posted and updated throughout the process.