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True Touch Nails & Spa
4531 Philadelphia St, Chino, CA 91710, United States
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True Touch Nails & Spa

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Me
Review №1

I will not lie. I really enjoyed my experience here. Im only giving 4 stars because I now have a sore and open wound. Ladies please slow down alittle well scraping the dead skin off of peoples feet. I am diabetic and will have to keep a close eye on this wound. Other than that yall did an amazing job. Thank you

Ji
Review №2

I like this nails spa and the best one so far where I have been to. Cathy did a great job for my pedicure and my nails.she is so nice and professional. For sure will be back!

Ke
Review №3

The boss is very hospitable, and the shop is clean. They will sanitize the seat before a client sit down. My mom and my sister were happy that I brought them there. I will definitely try for other services next time!

Eu
Review №4

Ladiessss!! Call and do yourself a favor.. Make appointment with Cathy! I was indecisive and not really sure what Im gonna get and she suggested me this Gel-X French Tip! Exactly the splurge I need these days!Nice place, nice workers and they do great job too!!Price is reasonable! Definitely a drive but definitely coming back if Im in the area!!!!Thank you, Cathy!!! I feel like a woman again!

Sh
Review №5

Cathy did a great job, her attention to detail is perfect.

St
Review №6

I normally hate bringing my wife to nail salons but this place is different... The workers all very friendly and welcoming and made sure I felt comfortable even as just someone who is waiting!My wife also loves the job they do and says they pay great attention to detail!Overall great friendly service and very skillful with their work.. I highly recommend for anyone who is looking to try a new nail salon!

ja
Review №7

Amazing experience! I needed my nails done for homecoming and my friend recommended this place. My hands are pretty sensitive but the lady who did my nails was very gentle, she listened and followed everything I asked for and my nails turned out lovely! The place was very clean and the boss was friendly and helpful as well. Will definitely come again!

Mi
Review №8

Came by with wife today and she loves this place. Close to home and very clean. I love the wifi. Happy wife happy life.

EZ
Review №9

The service is attentive and enthusiastic. Cathy has done a great job and it was absolutely amazing experience I spent here, already in love with my new nail. Definitely a decent place to go if you are looking for a nice nail salon

Co
Review №10

Even I came in late and the front guy still let me come in and arrange me to do a pedicure and I feel so good now and I almost can flying. Plus here is always so clean and technicians are so friendly and professional. This is the only place I will go .

小野
Review №11

I’m always here and best pedicure in the town. Always with royal pedicure. Appointments always on time and they’re very clean and professional. Definitely coming back.

Da
Review №12

Whenever Ive gone, theres not more than 2 other customers inside- which I like! The staff there are all very attentive. The male at the front desk is very kind, asking if everyone is comfortable and trying to remember names and faces of the customers. Ive gone twice to try out a new nail salon and Ill definitely go back

Vi
Review №13

Very busy store and all staff are very friendly and kindly. Love this store which has best pedicure👍👍👍

Dr
Review №14

Best price and value in the area! This is my gf go to spot whenever she needs her nails done.

Ma
Review №15

I brought My daughter here for a mani pedi for her kindergarten graduation. The staff was so friendly, and made her feel like a princess. Very reasonably priced and even had a tiny chair for her so her feet could reach into the spa water.

Ma
Review №16

Good service, but they have raised their prices too much. I used to go in for pedicures n manicures. I no longer do manicure.

Ri
Review №17

I’ve been getting my monthly pedicures at True Touch Nails & Spa for about a year now, today was my first day back since the closures. I read the reviews and it’s unfair what people have to say about their business. Because of the visible mixed reviews, I want to share the following:The owner and his wife (I believe) always greet me and treat me with respect. They walk me in to my seat and ask what services I’ll be getting while they prepare the foot area with hot water. On most occasions, the female owner (I will ask for her name next time) works with me. Since we both love fashion, that’s always the conversation, she’s very nice. Whenever I get any other lady technician, they’re always professional, kind and very social. What stands out for me is how technical and precise they are with their work, that really ensures me and tells me that they love what they do. OVERALL, THEY TREAT ME LIKE A KING.I will continue to come back and recommend them. Whenever Bad Bunny has his next concert, I will be getting my nails designed by them. Stay tuned.

Va
Review №18

Love how my nails look. Vi did my nails today but all techs are great!

an
Review №19

Very professional and welcoming .I would recommend this place, staff very friendly and make you feel relaxed and welcomed .

Cr
Review №20

Best experience ever! Welcoming Environment, very attentive with your needs. Very social workers. Will recommend to anyone, they are always busy so yes!!! schedule an appointment. Worth the wait😍 Thank you Rebecca and John.Make sure to follow them on IG! #truetouchnailsandspa_chino

Sh
Review №21

Ive been coming here for about a year now and I cant complain at all. Great customer service, easy and convenient online appointment making, and my girl Pearl, Best pedicure ever!!

Cy
Review №22

This was my first time at True Touch employees are professional, Lisa did an awesome job on my pedi and the prices are reasonable; I will go back.

Al
Review №23

Great work and service, always very helpful.

An
Review №24

2 x made a appointment yet was waiting over 15 minutes for services i wont be coming bavk

v
Review №25

Not what I expected.

Su
Review №26

I can honestly say that their professionalism is more than anyone can ask for. The extensive experience definitely shows in the work. I love it and i love my nails ♥️♥️♥️. Thank you so much!

Co
Review №27

Great customer service. They have all the latest trends and colors. They are skilled and experienced and can do pretty much everything. My favorite place.

K
Review №28

Good prices and friendly staff. They have dipping powder, acrylic, gel, Mani/spa pedi combos, waxing and even mini princess manis (10 & under)

Br
Review №29

I highly recommend this place .Staff was very friendly..I love the way my feet and hands turned out

Ch
Review №30

Be careful with this place, the guy kept jumping the price higher and higher as he was doing my daughters nails. He was very rude and aggressive when I asked him to take them off . We will not be going back.

ja
Review №31

My new place now that Nina is here she is the best EVER btw. The owner was very nice and attentive over the phone and in person. I had a fill done and the polish on my toes changed . I dont remember the name of the girl who polished my toes but she was quick and also gave me the best recommendation for color. I will for sure be back!

Je
Review №32

Quality has changed here. Different ownership/management? I miss the other guy lol smh

Ch
Review №33

Nice place, great service, great prices & friendly staff.

Mo
Review №34

This is one of the best nail salons around! So friendly and their work is exceptional! Love Julie and her husband!

By
Review №35

Bad service 👎🏻👎🏻👎🏻made a appointment I showed up And i got there they told me that there was no appointment and they were being rude about it. I was a costumer for a long time never going back again if i would give zero stars if i could 👎🏻👎🏻👎🏻

Na
Review №36

First time, had pedicure appt for noon today. Only 4 workers working on 4 people. Waited a bit, then directed to charity a guy, but then told not to sit, but what for the hot water to run. The gal V was nice enough and we chatted. By the time she got to the mint green foot and leg scrub, a masked woman working on someones nails, suddenly began talking loudly to V. She ended up quickly rubbing on and off the green scrub. She then painted my nails. I questioned why she didnt do the foot and leg lotion massage. She said it was not included in basic pedicure. I pointed out I chose the pedicure called Classic and it does include it. She, V, then said she did it but she did not. Very disappointing. I think the guy speaking English seemed to be th ne one in charge, bit he did not make it right. I paid $18 on credit card. But it said $19. I questioned the amount. He then informed me that they charge an extra dollar to process a credit card payment. I pay with debit/credit cards at pedicure places where I live in Foothill Ranch, and Laguna Niguel and they dont charge extra fees. This place True Touch Nails actually shortened my treatment, even when I had an appt, so V could do a manicure on a woman next to me whod had a pedicure. Giving 2 stars because place was relatively cool and tidy.

In
Review №37

Worst experience in my life never coming back to this place again. I get my eyelashes done. The lady come me the mirror to see her job and I let her know one of eyelashes wasnt good as the side she just ignored me say both look good.

Di
Review №38

The guy who worked with me on Monday morning was so rude and so aggressive with customer and didn’t do good job. I was customer here years and years were okay with Vietnamese ladies. No more this place.

Ro
Review №39

Went to do my nails

Ge
Review №40

Great job! Love my French mani/ pedi. Julie and Jaime are so nice and professional! Definitely going back again!

Al
Review №41

Is not good at all we are paying for their services they always have bad Attitude they are always telling you that you shouldn’t get that type of nails because they don’t match you.The woman who attended my mom was really rude my mom was really 😡 the woman did everything wrong. My mom always has the picture of the nails she wants my mom is not expecting something perfect but at least something close well they didn’t do any of those things.These is just our opinion.

Mi
Review №42

Great place to get your nails done

Ro
Review №43

Based on the comments I looked at instagram I went to this place and they really treated me very bad from when I first walked stepped on this place the man named John treated me very bad and then they sent me with another employee and the same thing happened, she pulled me around and squeezed my fingers in a wild way and nobody apologized to me I am disappointed and sad for their attitude, I would never go back to that place! my nails are not what I expected for $ 55

Vi
Review №44

The guy there does a good job. Anyone else there that Ive got is alright. I like that they have the latest trends but theyre pretty expensive for even the basic stuff. (28 dollars for pedicure with callous removal) And remember to times the wait time they give you by eight. The lady told me 15 minutes wait and all the time i was about to leave after 20 minutes she reassured me just a little bit longer. I waited 1 hour to be soaked for pedicure and waited another hour in the soak for someone to work on me. Im not exaggerating. The water is tap cold already and im still sitting here waiting. Definitely never coming back.

Vi
Review №45

This Salon is so clean and the people there are so nice I would recommend any of my friends to go here.

ju
Review №46

Been going to John for about 3 months best nail place 💕

Jo
Review №47

Good place. Nice ladies. Pays attention to detail.

Ta
Review №48

Horrible service, never will come back

Lu
Review №49

I am a 10 year old and my mom took me to go get my nails done after this lady give me acrelic nail without asking I didnt know bc I said to give me gel

Lo
Review №50

Rebecca does Amazing nails! Very friendly

su
Review №51

Good customer service and I’m happy with my nails

Ma
Review №52

Awful... Girl didnt understand me.nails look bad thick uneven.😒

Li
Review №53

Very nice and great service.

Ki
Review №54

Tiffany is awesome!

Nu
Review №55

Great People

An
Review №56

Excellent service

De
Review №57

Love

Information
100 Photos
57 Comments
3.8 Rating
  • Address:4531 Philadelphia St, Chino, CA 91710, United States
  • Phone:+1 909-627-1515
Categories
  • Nail salon
Working hours
  • Monday:Closed
  • Tuesday:9:30am–7pm
  • Wednesday:9:30am–7pm
  • Thursday:9:30am–7pm
  • Friday:9:30am–7pm
  • Saturday:9:30am–7pm
  • Sunday:9:30am–7pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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