Any jewelry weve bought has been from Tony!He takes his time with you and makes sure you like what you purchase. A great guy!
Joey Furnari, that you so much for helping Tommie pick out such a beautiful diamond. It made our day very special. You crew at the Holyoke Mall were all so great when I went to have it sized. You guys have the most beautiful jewelry ever!!!😘❤️
Friendly and knowledgeable employees. Always satisfied with my purchases. I have recommended friends and family and will continue to do so seeing as they are also happy with thier experience.
My experience here was terrible! It was like dealing with a used car salesman. I brought in a gorgeous ring that had been valued at $3.5-4K in a size 5 that needed to be resized very large. He offered us $300 for the ring, which was laughable. He tried to push other cheaper rings on us instead of doing the sizing. It felt the whole time as if he was trying to get my ring from us. He then told us it would be $600 in gold just to resize. So he expected us to believe that it would take 2x as much gold as was in the ring, just to go up some sizes. Terrible, the whole thing felt like a scam and we left without doing business with this store. We ended up going to another jeweler and paid $250 to get the ring to the size we had requested, the other store did the work beautifully and never tried to get us to sell the ring. Id suggest, unless you like the whole used car salesman vibe, to not visit this jewelry store.
Best jewelers around. Truly make you feel like family.
Great experience with my purchase. Knowledgable and honest.
My fiancée went to Furnaris for my engagement ring. They were able to custom make it using the center diamond and setting from my grandmothers antique ring and place it into a beautiful new accent band. I couldnt believe how beautiful it came out! Tony and his team did such an amazing job and theyll treat you like family while youre there in the shop. I would highly recommended them for all of your jewelry needs.
We were driving back to CT from Boston stopped at Furnari Jewelers was my wifes birthday weekend so we figured lets stop and take a look the prices were incredible and the owner Tony treated us like family. come to find out i saved a ton on the bracelet we purchased i would definitely take the ride again for the SAVINGS alone.. THANK YOU TONY MY WIFE LOVES HER BRACELET...
Great customer service by everyone there. Beautiful jewelries and Prices affordable.
Great customer service! They had a great selection at every price range. My wife loved the anniversary present Luisa and Brenda helped me find!
I Have been going here for years.... all my jewelry. Now I have an addition to my family which means more trips to Furnaris Jewelers. They always give the best customer service and really take the time to help you find the best jewelry.Highly recommend
I went there awhile ago, It was just really bad customer service. I will never go there again.
One of the best jewelers around Chicopee.
My husband & I decided to stop in to Furnari Jewelers for advice. The owner, Tony, & his staff are very sincere, honest, & knowledgeable. They took the time to help us make an important decision regarding my wedding ring. I look forward to visiting them again. Great customer service & definitely highly recommended !
Amazing experience at Furnari jewelers! Very helpful and knowledgeable staff, great prices and everything is quick and easy!
I read good comments and I wanted to check myself with some broken jewelry that needed to be fix and I met the owner Tony. He was very pleasant and knows his business. Few minutes later I ended with a new gold chain and some new ideas for my daughter’s sweet 16 and my anniversary. I recommend this place to anyone and I will be back for more 😄.
A year ago my husband bought me for Christmas a necklace with two diamonds. It was the one I had seen in store. Very pretty but didn’t go well to wear while sleeping. It would mess both chains. Then I brought back to the store and they refunded me. They were so promptly ready to meet my needs. They were so sorry about my Christmas gift did not work well for me but I’m looking forward to go to give another try to their store. I didn’t get my solitaire diamond necklace yet.
Tony and Joey are the best in the business!!Not only am I always impressed by the quality of their products but, their amazing customer service is what has kept me a customer for well over a decade.They know how to take care of their customers unlike any other business Ive dealt with.If youre shopping around for some beautiful jewelry, Tony and/or Joey will take excellent care of you.They stand by their products and make their customers feel like family.
Had a wonderful experience at Furnari. The staff is so friendly and I left feeling like family. Resized, repaired and connected my wedding and engagement rings in a flash. Highly recommend!
Joe Furnari treats his customers like he would treat his own family! He is honest, fair and always makes it a point to make the customer have the best possible experience. I have recommended a number of colleagues to Joey, and they had such great experiences that they now are the ones sending people to Furnari Jewelers!
Love Furnari jewelers. I got my wife’s engagement and wedding ring here as well as my wedding band. I have been getting all of my jewelry from Tony for years. Best selection around and far and away the best customer service. When you shop here they really make you feel like family. I have also bought some pieces from the other location in Enfield and it is just as good! I would never shop anywhere else.
My experiences with Furnari Jewelers are, by far, the best I’ve ever had with any jewelry retailer. Tony Furnari and his staff are consummate professionals, providing personal attention to the details and budget of my jewelry needs. The depth of knowledge and wide variety of items offered at very reasonable cost is outstanding. And their willingness and ability to advise and deliver beautiful pieces of jewelry that are just right for the people and occasions in my life is deeply appreciated, making them my only choice for the jewelry I need in every circumstance. I highly recommend Furnari Jewelers for every important occasion. They’ll make your day, and the memories that go with it.
My family and I have been doing business with Furnari for many years. They are extremely honest, trustworthy, and dependable. After having a couple issues at another jeweler, I bought my rings to them and they fixed the issue with no issues AND at reasonable price and timeline. I would highly recommend going to see Tony or Brenda for any of your jewelry needs.
Very good.
I have been a customer for many years. Tony and his employees are very knowledgeable and extremely friendly. They offer great customer service and always stand by what they sell. I would definitely recommend going to Furnari for any of your jewelry needs!
#Great customer service! #made you feel like family as soon as you walked in the door. Thank you Tony and Brenda for doing an amazing job on both mine and my husbands rings! #Will definitely be back!
The best customer service you will ever get! The experience at Furnari jewelers is unmatched in this business. From the moment you walk into the store you are treated like family and they couldn’t make the experience more stress-free!! Joey and the rest of the staff will help you find the perfect piece of jewelry to make whatever moment you need truly complete! Go see them today!
Tony and his staff are like family to so many people in Chicopee. He not only provides people with beautiful jewelry but he is a friend to all. You can trust in his work ethics. He is a good and honest man.
My family will only purchase jewelry from Furnari Jewelers. We have shopped there many times. The quality and prices are excellent. Tony and his staff treat you like family.
Best jeweler ever. Every time I go I’m made to feel like family, and they can always help me find exactly what I’m looking for.
I loved the shopping experience and the personal attention I received. Their recommendations reflected their understanding of my personal preferences. I was pleased with my purchase and think that their prices are reasonable.
It seems every time I walk into Furnaris it feels like I’m walking into one of my family members homes.The staff is so welcoming and are very helpful with everything I need. They have great deals and super high quality jewelry that you won’t find in a chain store.I don’t think I’ve been in the store and not spent less than an hour in there because I feel so comfortable.
Love these people.. Tony is amazing..
Weve been customers now for almost 10 years and the staff has been WONDERFUL! The quality of their products and workmanship is amazing. They are our family jeweler!!!
Brenda is great!! Joe is good too, but the ol man is off the charts. Mr. Furnari does not try to push anything, instead he just talks and gets to know you. Maybe a good sales technique, but regardless thats the way business ought to be done. If he was not a jewler he would make a great barber. This guy should have his own reality TV show.
I had previously bought a ring for my girlfriend for Christmas one year. Joe in the Enfield store instantly made me feel at home. I was looking for an engagement ring, I had window shopped in their store. I found the ring I fell in love with. The entire staff was very friendly and professional. I will be back for our wedding bands as well as other items.Thank you Joe.Brent Thompson
I will never go to another jewelry store again. Why would I? At Furnari Jewelers they understand that most folks, apart from what they see, don’t know much about jewelry. The staff was so friendly and knowledgeable and explained things without making you feel dopey. My fiancé and I bought our wedding bands there and have also had a few things repaired by their expert Ernie. One time while we were waiting on a repair the owner, Anthony, visited with us and showed us some of his special collectibles. Another time, I was picking up a ring that they ordered and, because I was injured, they brought it out to me. That was such a relief to not have to pull out the scooter. We really felt like family. It sounds like I’m exaggerating but I’m not. It is just so refreshing to walk in to a business that still cares about people and knows how to do their jobs. So go see Anthony or Brenda. Those are just the names I remember but they are all great. THANK YOU FURNARI!
My fiance bought my beautiful engagement ring at Furnari Jewelers. I wear it everyday and night and as a result had a loose stone. I brought it to their store in Chicopee and they had it fixed, resized, and shining beautifully within 30 minutes! While I waited, the sales associate, Brenda answered all of my questions about jewelry care and what kind of wedding band will work best for me. I look forward to ordering our wedding bands from this excellent local business!
Joe is a man of his word. Joe quoted me a great price on the phone. When I went there, he kept his word. He treated me like I was a cousin. You definitely have to go to Furnari. you wont be disappointed.
Dear Tony and staff,Six months ago I was devastated when I lost my diamond of over 25 years, I was fortunate enough to find it! After talking to my nephew and his wife Caitlin, she highly recommended taking me to her families Jewlers, Furnari‘s, where her family has been doing business with for generations! So, after the visit, you guys took the best care of me. You all worked with me to find the perfect setting for my ring and a new mount that would enhance my diamond even more, when I picked it up and you showed it to me Tony it brought tears to my eyes! You guys brought my old diamond Back to life, and made it even more beautiful! Then, it already was. I am forever grateful to you And your staff and will be a lifetime customer.Forever grateful,Ann-Marie LambertWarwick, MA
So much better pricing than the mall stores you are able to get so much more for the same dollars. And the customer service is incredible Im all done with the mall.
Awesome customer service and great prices. Great trade in value old jewelry. I got a great deal on an upgraded chain and watch with trade in on my old broken chain.
Great family business with people that care about your needs and will help you find what youre looking for.They are laid back and relaxed, down to earth people and make you feel very comfortable in their store.
Tony and his team deliver unparalleled value and personalized service. I would highly recommend furnari to anyone and it’s important to support small localBusiness. Everybody wins!!!
5 stars does not even come close to describing my experience with Furnari Jewelers. When I was shopping for my Fiancé’s engagement ring, I was keeping an open mind, shopping around at many different jewelry stores, trying to find the right ring within my budget.I had an idea of what I wanted, but nothing seemed to catch my eye. One day, I was in another jewelry store in Enfield, CT and the salesman put the idea into my head of making a custom ring. He had a 3D CAD model of the ring drawn up, and I stupidly put a down payment on it.The very same day, I took my old man’s advice (long time Furnari customer) and stopped into Furnari in Enfield to see Joey. I explained to him what I was looking for and what my budget was. He took the idea and ran with it. He drew up a 3D CAD model of a ring that was everything I was looking for and more, it was absolutely perfect. Joey promised me that the actual ring would come out looking exactly like the model. This ring completely blew the other one I was about to buy out of the park, with better diamonds, for the same money!I knew what I had to do, the next day I withdrew my down payment from the other jeweler, and put all my faith in Joey, and man am I glad I did. Joey had about two weeks to pull off making the band and setting the stones before I left for vacation (when I planned to propose). I’m not going to lie, I had my doubts, but Joey bent over backwards, he did everything he possibly could to make sure I had that ring in my hand before I left. When I set my eyes on it, I was astonished, it came out looking like the model Joey drew up to the T.There are not many business owners this day and age that truly care and would put themselves on the spot like that to please a customer. It’s not like this is any old ring, he custom made it… Thank you Joey for everything, I cannot thank you enough. Wedding bands are next on the list, and I wouldn’t even think about going anywhere else. Furnari is hands down the best by far.Sincerely,A VERY Happy Customer.
Absolutely the “best” place to buy high quality jewelry and the best people to do business with!
Amazing, honest,and friendly people.Tony always takes care of the customer with their best interest in mind!!!
Tony is great. Got the best deals around
Honest &knowledgeable. Great customer relations and service!
Several pieces of jewelry throughout the years very satisfied customer
When my grandfather passed he left me his ring which had a diamond in it. My now fiancé took the ring to Furnai Jewelers to have the diamond taken out of the ring and use it in my engagement ring. Furnaris did an outstanding job! Fantastic staff with the best customer service. My ring is absolutely gorgeous! A few weeks later I took the setting of my grandfather’s ring to Furnaris with hopes that it could be melted into a new piece of jewelry. Funaris reccommend making the ring into a heart pendant. Less than 2 weeks later the pendant is finished and it is stunning. Thank you Furnaris for your help and taking such good care of our family heirlooms!! We will be back!!
I have shopped at Furnaris on several occasions and it is honestly such a pleasure everytime. The customer service, the product everything is just grade A . Tony and his team are amazingly helpful and your treated like your family.
Great service! Wonderful selection!
We bought our wedding rings here. Older gentleman was really rude to me but ok to my husband. My ring from white gold broke in a few months, but moved to different state so now I have to spend my money to fix it. Bad quality and bad customer service.
Very very pricey compared to similar places