Very nice office. Everyone was very helpful and friendly. They help me get a good policy for my small farm, equipment and cars. I will recommend Heritage to anyone. 👍

I have my personal insurance with Heritage and the business I work for also uses them. Angela and Mandy are both wonderful people to work with. They go above and beyond and are very knowledgeable. I cant say enough about Angela...! She is the greatest!! Im always asking questions because I want to understand the coverage and she always takes the time to walk me through to make sure I understand.

I wanted to express my great, positive business experience I had with Heritage. One of my responsibilities is making sure that our coverage needs are met. While making many calls to other insurance agencies, I felt Heritage exceeded and went beyond all expectations with professionalism and patience. All my questions were covered indepth with excellent, easy to understand one on one communication. Thank you Maria V. for all your help and guidance on a great Heritage experience... !Keep up the good work...!!

I was lucky that Juan Garcia answer my call just 2 days ago. Why, I was looking for a quote on one of my properties in Chico. Thinking I’d have the same response like the last three agencies I called. I spoke fast about the property and asked for a quote. Of course not expecting a quick response back. In one and a half hours I had a email and call. A quote that saved me over $272 for the year. With a excellent company. Whew you could have knocked me off my chair. Not only did Juan show true professionalism but kindness and concern that all my needs were met. I have other properties and I will be calling Juan back. Thank you Juan for your true professionalism during this troubled time in our world. Call Heritage Insurance their staff care!

Heritage Insurance is amazing! We have our family policies here, and they are always looking out for our family. We have recently had several changes including a new driver and changes are always seamless! I appreciate how they not only get back to me with completed changes so quickly, but they also anticipate what else I might need and offer knowledgeable suggestions! Highly recommend this agency for all of your insurance needs.

Hands down the best Insurance agency around. Kimball is very professional and put a personal touch on it. He keeps me in the loop with any changes to my policy and let’s me know about them right away. I use him for all my insurance needs. As a business owner, I feel safe know that Kimball and Heritage have my back!

My experience has been outstanding!! I only wish every business in town were as thorough, friendly, efficient and informative as each and every employee I have dealt with at Heritage. I would highly recommend these people to anyone and everyone who is looking for insurance.

We are fortunate to have such a knowledgeable and efficient insurance agency locally to represent our winery. The coverage we need is quite complex and Heritage is amazing at providing clear and concise explanation of what our risks and exposures are and how our coverage will react.We find our annual coverage reviews very helpful. Thank you Heritage for your excellent customer service, your in-depth knowledge and your amazing responsiveness. We appreciate you!

Heritage Insurance Agency is always there for us when we need them! Dan Furtado is the most helpful guy when it comes to Health Insurance. He has helped me to understand the insurance world and explains everything very thoroughly, so there are never any surprises. He also checks in with me and responds very quickly if I ever have a question!Angela at Heritage does a great job as well with our other insurance plans and is always there for us when we need her! Overall, Heritage Insurance is the best and most efficient company I have worked with!

Kimball Shirey always goes the extra mile in finding the best value and most affordable coverage for all our insurance needs. From a personal standpoint, he found my family insurance on a manufactured home following the ravages of the Camp Fire here in Paradise in 2018 when no other company could find us coverage. In addition, I work with two non-profits with varying insurance needs, and Kimball provides great expertise and guidance on making the best decisions on necessary coverage at the most affordable rates. Kimball and the wonderful staff at Heritage take excellent care of us.

Heritage Insurance and their customer service goes beyond any other insurance I’ve dealt with in the past. Juan has been extremely informative and so helpful. I feel secured this is the right insurance agency for me! Thank you so much!

I just want to commend Juan for his exceptional service that he’s doing for his clients on behalf of Heritage Insurance. Juan is very prompt answering my questions and concerns and he posses excellent knowledge to get matters resolve quickly. You have a winners attitude in Juan and I appreciate that he takes his clients need seriously and Im pretty sure he’s a valuable member of your team. He’s a pleasure to work with.

Heritage Insurance has been excellent! They have been invaluable in providing the best companies to provide the best coverage for my home. Kimball is very knowledgeable and the Heritage staff is always available to help me and answer any question I may have. I highly recommend Heritage Insurance Agency. They are the BEST in the North State.

I have had some tricky insurance issues with my home and its location in a wildfire zone. On two occasions, Heritage was able to package policies that provided coverage without breaking the bank. In my business, we also rely on Heritage for commercial coverage. Their excellent, responsive service and attention to the most minute details provide us with the confidence we need to protect the interests of our property, staff and clients.

A little I’ve a year ago I connect with Heritage and thought this place is too good to be true. The owners are nice. The staff is friendly and knowledgeable. There has to be something hiding in the closet. But no. 1 year later and I’m still 100% satisfied with my decision on making the switch to Heritage Insurance. Its about how I’m treated and the value of my person and I get that from everyone there. Thank you Team Heritage.

In a time when most calls are answered by an automated voice, it is refreshing and assuring that I always talk to a real person when I call Heritage. During a recent claim, the Heritage team answered my many questions, walked me through the claims process and went to bat for us when our insurance provider insisted on a lesser quality repair. The Heritage team insures our home, farm and our automobiles and we refer them to all of our friends.

I contacted Kimball Shirey at Heritage Insurance Agency when needing insurance coverage for my hair salon. Kimball went above any beyond to help me find the best coverage at an affordable rate, as well as answering all of my questions regarding its coverage of me and my business. I never felt pressured for things I didn’t need, and completely trust his professional opinion. I would highly recommend Kimball and Heritage Insurance Agency!!

I’ve worked with Kimball for the past few years and couldn’t be happier. The whole staff are wonderful and generous people. I feel safe and secure operating my business and every time I have a question, they are just a quick call away.

Kimball Shirey has been my insurance agent for many years. With his extensive knowledge and experience I feel confident that I have the insurance coverage I need for the best price. Losing two homes, two businesses and a commercial building in the Campfire of 2018 made me realize how fortunate I am to have someone like Kimball. Everyone in the Heritage office has been helpful and responsive in servicing my insurance needs.

Kimball and the team at Heritage Insurance Agency are nothing short of AMAZING! Kimball has always kept the main focus on building lifelong relationships and cares for his clients like they are his own family. He always does the right thing and integrity counts. Keep up the good work, we think the world of the Heritage team.

Ive had a great experience working with Juan Garcia. Hes informative, answers any questions I may have in a timely manner, and hes also kind. His professionalism is greatly appreciated!

Definitely a top place to go if you need your car insurances needs satisfied! Everything was done quickly with ease and had a great interaction with Juan! I recommend this location to anyone who expects excellent and proficient service.

Heritage insurance is a must have if anyone is in need of insurance. They are super helpful and have multiple types of services. I highly recommend them due to their professionalism and understanding of what their clients need. Super glad to have found them due to the services I received from their business for my auto and home insurance!

Heritage Insurance Agency was so helpful when I spoke with them. They answered all my questions quickly and efficiently. I spoke with Maria about my account and she was so nice and patient. She took care of everything I needed. I would definitely recommend Heritage Insurance Agency.

I have utilized Kimball Shirey at Heritage Insurance for years. Hes always taken good care of me, answering questions, and keeping what is in my best interest in mind. Competitive rates too! I recommend him highly.

Kimball Shirey was very professional, and clearly put our needs above simply getting us into an insurance policy. Like so many others, we experienced fire damage in the Camp Fire of 11/08/2018. We kept getting cancelled every year, but Kimball kept coming back to assist us in getting the best coverage for the money, and he has kept our homeowners insurance coverage intact. Without him searching for appropriate coverage, we would have been left without protection. We feel safe that Kimball will continue to provide us with the appropriate coverage available, .... until we finally outlive the black-list that the major insurance companies utilize to penalize those of us who experienced losses in 2018. Thank you Kimball, ... from Ken and Monica

Best agency for all your insurance needs. Great staff and always helpful. Juan is working on our home and auto, make sure you give him a call.

If you’re looking for insurance look no further. Heritage does it all and they have a dedicated team that won’t disappoint. Juan takes care of our auto and home policies, every time we have questions he always makes us feel as we’re his top priority. Heritage is highly recommended.

The combination of integrity & kindness in dealing with people is such a blessing. Mr. Moras knowledge about what we needed made it very easy for us. He went way outta his way to make sure we were taken care of & gave us peace of mind for our little farm. The other insurance agent we had for several years, Never made us feel they had our best interest. We were just another client. But Mr Mora has a true countrys way about him & made us feel like we are an important individual even though were a small farm. The staff has always treated us with kindness & care also. We highly recommend Heritage insurance.

Heritage is incredibly friendly and helpful. Kimball worked hard to find the best policy for us and he is prompt in his responses to all of our inquiries. I definitely recommend using this company.

Thank you Maria and Heritage Insurance for all that you have done for my family. You were a blessing when we needed you most. Very professional and timely. I could not have asked for anything more. Thank you again.

Everyone I spoke to at Heritage was professional and took their time with my questions. They made me feel as if I had been a client with them for years! Happy to give them our business and will definitely recommend to everyone.

Kimball Shirey at Heritage Insurance Agency is one of my Top Shelf professional advisers. Kimball is hands down the insurance professional you want on your team. He has integrity and the wiliness to teach, while guiding you to the best insurance for your specific needs. His wealth of knowledge and commitment to his customers is blue-ribbon.

Heritage was able to provide me with all my insurance needs. Juan made the process of getting everything I needed efficiently and in a caring manner. I would recommend this company and Juan to anyone and everyone.

Shopping for insurance is like speaking a foreign language to me. Kimball Shirey made the process considerably easier for me to understand. He broke it down and made sure I understood each piece. He is very professional, has strong communication skills and very quick to respond to all my inquiries.

Loved working with them. Their services were outstanding, professional and agents are very attentive. Thank you for helping us with our insurance needs! I absolutely recommend them!

So happy I decided to go through Heritage Insurance. From my experience, they are full of knowledge and always quick to help. All while having a great attitude!

Best insurance agency my agent Juan has helped me a lot and was really patient with me in helping get good deals through my insurance for my house and auto. I feel completely comfortable recommending him to anyone that needs a honest and loyal agent.

Juan Garcia is my insurance agent at Heritage Insurance since I purchased my home and now have both my auto insurance and home insurance with them.Juan and Heritage Insurance is professional, always fast to respond with helpful information and a pleasure to do business with. In addition the rates they got me for both my home and auto insurance were excellent.

Great company! Recommend Heritage for all your insurance needs. Sincere and honest sales professionals. Kimball Shirey is very knowledgeable and resourceful in assisting his customers with their insurance needs..

I spoke with Juan, who was absolutely amazing and was time convenient, accurate, very personable and most definitely knowledgeable on what my needs where. Juan took his time with me and took into consideration my budget. Definitely exceeded my expectations reaching out to heritage insurance, Definitely recommend!

Ive worked with Juan at Heritage Insurance Agency in Chico over the past year concerning home, vehicle, 2nd home, rental property, recreational equipment and hobby farm insurance. He was awesome to work with and quick to respond to our questions. We have not had a claim yet (hopefully never!) but Im hopeful if we do Juan will continue to deliver great service.

Heritage Insurance has the best customer service. Kimball has been absolutely amazing whenever we have any questions or concerns. He genuinely wants to help you and it’s so refreshing!

Trustworthy! Honest! Professional! And the responsiveness of this insurance agency is awesome! Kimball tells me the facts, all of questions answered that I didn’t know to ask. If you want a great insurance agency don’t look any further than Heritage!

I work with a lot of great insurance agents and brokers in my business. But Kimball Shirey and the Heritage team are the very best in my experience. Kimball, in particular, is everything you want in an insurance advisor - responsive, incredibly knowledgeable, personable, and always willing to help. Kimball and the Heritage folks are truly exceptional and Id recommend them to anyone.

I have bee a customer of Heritage for a year or so, and they have always been a huge help and very easy top work with. Great for AG insurance, great for Personal, and great overall. Cannon recommend enough.

Kimball was great. He knows what it takes to protect our family and treats us like his own. He’s responsive, and quick to help out!

My experience with Heritage Insurance was exceptional. They were able to provide me with amazing coverage for all my needs. I would highly recommend this agency.

Maria. Thank you for such great service and recommendations.We will keep you in mind for all our insurance needs. You have exceeded our expectations. We will definitely recommend you and your office! Thanks again.

Weve been with Heritage Insurance for years & theyve always taken such great care of us. Lightning fast responses and impeccable service. Theyve saved us more times than I can count!

I have worked with Steve, Kimball, and the heritage crew on a few different things and they have always been very welcoming and professional. You cant go wrong by choosing to use their services, youll get exactly what you need.

Thank you Maria for helping us out! You were exceptionally great. Your professionalism was outstanding and Heritage Insurance has everything we wanted! Thank you again for everything!

Having been a victim of the North Complex fire and having a claim for the Camp fire was making it very difficult for me to find insurance on a new home I was purchasing. I reached out around mid morning to Juan (after a google search) and he was kind enough to help me out. Just a few short hours later I had Insurance!!! He took care of all the leg work and made it so simple. After spending hours online and on the phone with insurance agencies Juan saved us.

So glad I was told about this agency. Kimball is very knowledgeable. He provided a sense of security by patiently explaining the many policies the agency offers and the right coverage for our needs.

Heritage has awesome rates! Ive been speaking to Juan and he’s been really thorough and helpful! I’m thinking of moving my home insurance to heritage .

I am a contractor and do work for Heritage. They are so great to work with. Always professional, super friendly and very responsive. I wish all my customers where this easy.

HIGHLY RECOMMENDED! We go through Heritage Insurance for all our various business policies. The staff is extremely helpful, friendly and professional.

Heritage Insurance is a great company, the staff is friendly and helpful. They have amazing customer service. I recommend them all the time

Kimball Shirey & Heritage insurance Chico ca. take care of all my business insurance needs. I recommend Kimball every chance I get!Kimball is highly qualified at his job, he is more than just an insurance salesman, he is also a CIC Certified Insurance Counselor and his vast knowledge of the industry is a great asset for him, and great news for me as my insurance needs are often unique but Kimball has had a solution to my problem, every time! Highly Recommended!!

Heritage takes care of our homeowners and auto insurance and have always been extremely helpful. Not once have we had to worry about coverage or costs. I honestly recommend Heritage for all your insurance needs.

Always available to answer questions.Suggest options for my vineyard farming and winery coverage as well as my personal coverages.I highly recommend them.

Heritage is a great company. Currently have my home and auto being looked at and by far impressed with how well it is being handled. Highly recommend them.

Heritage Insurance Agency has been handling our insurance needs for seven years. They are professional and very responsive to our calls and emails. Angela Reed has been our agent for the past two years. She is extremely knowledgeable and a pleasure to work with.

When Heritage Insurance Agency says, We take care of our clients... they mean it! Relationships and trust are so important these days and our family can count on the trust weve built with this reputable company and their agents. Thank you Heritage!

Working with Heritage Insurance Agency continually exceeds all my expectations for customer service and client care. My agent, Kimball Shirey’s in-depth knowledge and expertise guided my selecting insurance coverage that best suits my specific needs and concerns. The office staff is always courteous and helpful. I highly recommend the Heritage Insurance Agency and know that Kimball Shirey will treat each person with respect and honesty, providing sound insight and recommendations for insurance coverage to fit your needs.

Juan was very helpful and knowledgable when answering our questions. He made everything stress free and easy. Call him if you want to switch over your insurance. Thank you for your guidance through the process!

Heritage insurance has provided me with an unforgettable customer service experience!! Juan was beyond helpful, patient, and had such a positive attitude when helping me out with a quote.

Kimball is a great person to work with! Honest and caring, he wont sell you things you dont need. Thank you Kimball for all of your hard work!

Heritage is by far the best agency in Chico. Juan can help with any auto and home questions you might. Highly recommend them

Had a wonderful experience thanks to a very professional and knowledgeable employee there. Thank you Bralynn for your time and information. I definitely recommend!

Heritage Insurance is a great agency whose cares about their clients. I’ve reached out to quote my auto and hands down the best customer service I’ve received from any insurance agency. Any one looking for any insurance make sure to get a hold of Heritage, they know what they’re doing.

I called and spoke to Juan reguarding us switching our home, auto and boat policies to Heritage. He has been so helpful throughout the week with making sure I understand how the policies work and he even got us a home policy when I couldnt find ANYONE to sign us because we had 2 prior claims. I really appreciated that he worked with us and make sure everything was taken care of!

Kimball Shirey at Heritage Insurance is the best insurance agent I have ever worked with. His attention to detail and policy knowledge is unparalleled. He found the perfect product for us that not only provides us better coverage but is more affordable as well. Kimballs earned my business for life.

Very prompt returning our calls. Got us coverage fast and efficiently. Followed up with us with in 2 days of recieving letters from our insurance company about our policy, explained what it was requesting from us and what they needed us to return to avoid lasps in coverage. Overall great broker!

Thanks to Juan at Heritage Insurance he found me the best insurance coverage for my Home, Rentals, as well as my auto bundles really appreciate his hard work & highly recommend him! Will definitely be telling my friends and family about this place for their insurance needs.

Heritage Insurance is the best! Kimball is professional, knowledgeable and always there to answer any questions we have. I would not trust anyone else with our insurance!!

Kimball was helpful and knowledgeable. He answered all my questions and was very professional.Thank you Kimball for the quick response with my quote.

Angela Reed did a fantastic job on my commercial rate quote. I would highly recommend Heritage Insurance Agency for your next rate quote.

Heritage handles my home and auto and love how professional the whole team is. Juan helped me get set up and highly recommend him and Heritage.

Heritage Insurance was a good value. Juan has been super helpful and very professional. Definitely recommend.

Juan has helped me a lot, answered all my questions and make everything clear about what i was getting. He is an amazing worker I definitely recommend talking him and joining company to everyone!

Kimble has been my insurance person for a few years now, it has been a great experience! I would highly recommend him.

I have worked business to business with Heritage for 4 years and I cannot recommend them enough. The commercial lines team have exceptional wok ethic, honesty, and knowledge as it pertains to commercial risk.

I have had the same insurance carrier for thirty years, but am thinking of switching due to your amazing staff! Thank you Bralynn for all the great information.

Heritage Insurance is everything you could ask for an insurance company. Fast, friendly, and always willing to help! Highly recommend!

I would recommend Heritage Insurance. Bralynn was very helpful with my questions. Very professional and pleasant.

This company is outstanding with their service! Very helpful and knowledgeable. Thank you to Maria for your help!

I have known Kimball for years, he is always extremely professional and putting his clients first. Heritage was and is a great fit as the agency has the same core values.

Kimball Shirey was a pleasure to with. It’s so difficult to put all your trust in a company name so to find a representative like Kimball on your team I can sleep easy knowing I’m in the best hands at Heritage.

Kimble has always been positive and professional, I get the feeling he goes the extra mile for his clients.

Best employees, always kind and helpful. I would always recommend them for their good service and quality!

Theyre the most helpful insurance business around chico area, always there for me.Im happy to be one of your customers.

We had so many questions when contacting Heritage Insurance. We werent really sure what we needed tho. My representative Maria Villasenor was very patient and answered all our questions throughly. Her level of professionalism went above and beyond, sometimes having to explain the same thing in a different way.

Heritage Insurance Agency is one of the north state best agencies for your insurance/risk management needs. Kimball Shirey is an asset to the firm and, I will continue to send my clients to Kimball for their commercial insurance needs..

Very professional and easy to work with. I spoke with Maria V. And she was the absolute best!

Really appreciate Juan at the agency he made sure my home got the best coverage with the insurance he set me up with, i highly recommend them if your looking for home insurance or for your vehicle

Let me start with how professional this place is and everybody there is friendly, caring, always putting there clients first . I would highly recommend heritage insurance for all your insurance needs !

I highly recommend Heritage Insurance just because of the patience and knowledgeable staff, they made choosing coverages a walk in the park compared to my last insurance company

I always receive prompt and clear responses to any questions I have on my policy. Staff is very knowledgeable and courteous.

Easy to work with and extremely responsive. Also love their Competitive rates!