I contacted Jasmine 1 month before the service date. She emailed they were able to accommodate the dates but It would be best to call their office. I called and the number was disconnected. By email Jasmine did not explain why number was disconnected but she said they were going to be in the office the next day, Voice mail message says they are open until 5pm... I kept calling for weeks around 4 with no response, I asked Jasmine to call me instead, This never happened, This morning I called and she was not even aware of my case, She also said there is no availability for the dates I need, IT WAS A WASTE OF MY TIME AND THEY DID NOT EVEN TRY TO WORK THINGS OUT AS THIS WAS MOSTLY THEIR LACK OF FOLLOW UP.
Efficient, patient, and very understanding of my apartment manager delaying their service. This company is well worth the hire.
They have been cleaning our buildings shared spaces for several months now and it has been going great. Its always a thoroughly well done job. They have an eye for detail which is great. And the main office has always been accommodating and helpful in getting appointments changed, etc.
Im not sure what is going on with this business, they didnt show, didnt call and they have my CC# Im checking to make sure they are a legitimate/legal business. I would actually give then ZERO stars SMH
After making the change from my previous cleaner (whos name I wont leave out here but they were awful), Sweep Home Chicago is a company I love to work with. Scheduling is super easy online or with Jazmin or Brandon over the phone and they are able to work around my schedule and clean while I am at work.I usually do the standard cleans with deep cleans once a month or so. For the past few months though I have been on a every two week schedule which I love to come home to. Plan to keep using their service for as long as Im in Chicago.
I wouldnt use them again. The cleaner was very slow. She skipped the kitchen. Didnt wipe the appliances, clean the sink or all of the countertops. She basically did a superficial cleaning of my place yet it took forever. She also used a whole roll of paper towels even though I had microfiber towels available to her. If you want someone to mop your floors for nearly $100 use this service. Thats about all she did.
Needed a move-in clean and had an easy time booking the appointment with Brandon. Our cleaner Laura was professional, courteous, and thorough. Will contact again next time I need cleaning services.
I have been using Sweep Home cleaning services for over a year. I can almost always get an appointment when I need one and they are flexible with my schedule. The cleaning is always thorough, and their rates are very reasonable compared to the company I used before. Thanks for all you do!
After going through 2 other services before using Sweep Home Chicago, I have found them to be a reliable and consistently good cleaner for my condo. I use regularly scheduled cleanings twice a month now and theyre good with scheduling around my busy work schedule. Unless something changes, I plan to use them as long as I live in Chicago.
Excellent service. I had some concerns with my initial cleaners. I spoke with Brandon who is the consummate professional. He addressed my concerns and sent another cleaner who did a thorough and complete cleaning. I will definitely use this company again. I recommend them without hesitation.
I use Sweep Home at my Chicago condo whenever I am back in the city. They do a good job every time, are easy to book with, and I love coming home to a clean condo when I return. Highly recommend this company and will continue to use them into the future.
Continue to remain very satisfied with my condo cleanings. Ive had a lot of schedule changes lately and they have worked with me on my appointments to fit my needs. As alway, they leave my place looking amazing afterwards and smelling like a new condo. We have a husky who sheds a ton so they have their work cut out for them when they come, but they always do a good job. Sweep Home Chicago is my favorite cleaning company right now and I would recommend them to anyone.
The staff is friendly and they do a lovely job! The house always looks spotless. The prices are great as well.
I have been using Sweep Home Chicago for about 2 years now and I am always happy with their services. Although some cleaners seem to be more thorough then others, they consistently leave my place clean, tidy and smelling good. I am also very impressed with their customer service. They follow up to schedule monthly cleanings and return emails in a timely manner. They are always flexible with my work schedule and always available. I would definitely recommend Sweep Home!
Val and his team are amazing! Extremely trustworthy, quick and efficient, affordable and always friendly and accommodating. I dont know what I would do without them!
Ive hired Sweep Home to clean my condo a couple of times in the past but this is my first review Ive written. Last week I called and spoke with the owner Brandon who went out of his way to make sure my appointment was booked, and he was able to get me in that Friday. After the cleaning my condo looked like brand new, amazing job. It has literally never looked so good. I used to get bi monthly or weekly cleanings in the past before I moved to Chicago, and the service was alway, ehhh.. But the quality of cleaning with Sweep Home is always solid. Definitely plan to hire them again.
Fary and Joen are amazing! They came right on time, brought all of their own cleaning equipment and started right away. They really went above and beyond with what I had asked them to do. They work quickly and thoroughly. I have never seen my place so clean! It is so amazing. They organized things that I thought were already organized and it was even better! It is such a good feeling to have found a cleaning company that is so good at what they do. They are the best, no competition!
We have used Sweep Home for over 2 years and they come every other week. We have a Chicago bungalow, and we get the first floor and the finished basement cleaned. Maria has been consistent and great. Once we gave her the tour, she has always done a great job. Whenever we request something in particular, it has been taken care of, no problem. When we have the oven cleaned twice a year, it is amazingly clean. The one time that she accidentally broke the glass in a picture, the main office just had us deduct the replacement cost from our next cleaning--no problem. I highly recommend them.
When Sweep Home helped us, they were exactly what we needed to get the job done. They were thorough, professional, friendly, and efficient without sacrificing quality. I highly recommend them
A great service at a decent price.I use their service monthly and have always been pleased with it. Reyna and Rosa in particular do excellent work. They are very flexible in terms of scheduling and responsive to feedback. The fact that all arrangements can be made via e-mail is a huge plus.Highly recommended.
I have used Sweep Home Chicago for 3 years now. I found them when I moved to a new neighborhood outside of downtown Chicago. Surprisingly, I found few companies that would go the extra distance (being that I only moved to Noble Square) at a similar rate, but Sweep Home Chicago was very accommodating!They are extremely responsive and always reachable. Every time I call, someone answers. They are trustworthy and are always in and out with no issues. I love coming home and finding my place spotless. I recently moved again and they made the change to my new location with no hassle at all. I find them very accommodating and willing to meet the needs of their customers.
I first contacted Sweep Home Chicago to do a moving-out cleaning of an apartment I was leaving. They did such a great job! Made the place look brand new. I was SO impressed that I contracted them to do regular cleaning at my new place. Always on time, always a good job, and I love that they confirm that theyre coming. Im very satisfied and have complete faith in Sweep Home Chicago.
We have been using Sweep Home Chicago for three years now and we couldnt be happier with the service. Joanna does our cleaning and she is always on time and very reliable. I also appreciate the front desk staff for providing me emails when my next scheduled appointment is which is very helpful as I know when to expect them in my home. I have recommended Sweep Home to friends and family.
Ive found Sweep Home to be responsive, fair priced and trustworthy. Definitely recommend them to a friend.
Great Service. I needed my new apartment to be cleaned throughly before moving in. The service was excellent and on time. Everything was super clean and it made the move in process so much easier.
I have been a Sweep Home Chicago customer for 4-5 years and have always been pleased with their service. They are proactive in setting up appointments, which I find highly convenient, and theyre also flexible with payment (I typically pay via direct pay through my bank). Also, I moved to a new neighborhood a couple years ago. Not only did they easily accommodate my new location, but they kept the pricing reasonable considering my new apartment was larger. Joanna has been my primary service provider, and she is nice, professional and always does impeccable work.
I have been a Sweep Home customer for over a year now and would recommend them as a professional and affordable cleaning service. Scheduling appointments is easy, and their customer services staff are helpful and flexible. The cleaning staff we have had work at our home have been incredibly friendly, prompt, and responsive. While I had one instance where I felt like some areas werent cleaned as thoroughly as they should have been, in general, I have been highly satisfied with the level of cleaning and appreciative of the fact that their cleaning staff are always willing to spend extra time in a certain area or take care of something specific when theyre here. I also love that Sweep Home offers green cleaning!
Sweep Home Chicago has done a fantastic job cleaning my apartment in the several months since I started the service. Their attention to detail and tidying things I never expected them to is a welcome surprise.They try to send the same representative each month and that contributes to the consistency of the cleaning I can expect.Well done...and I plan to use them for the foreseeable future!
Sweep Home Chicago is simply the best cleaning service in the city! The customer service is top notch with both appointment making and follow-up. The cleaning is always thorough and detailed. I am always pleased with the work when I return home. I would recommend Sweep Home Chicago to anyone looking for exceptional cleaning, excellent customer service and timeliness and efficiency.
We are big fans of Sweep Home Chicago. Service is reliable and they use great products. We went through 2 other services beforehand and stuck with Sweep Home over 2 condo properties now (both downtown). Theyre also flexible with scheduling so when we had to skip a few scheduled dates or needed to switch the schedule it was no problem at all. There was always a live person to talk to and they send reminders via email of upcoming cleanings.
This was the worst cleaning! I do not recommend this company at all. The service requested was for a new home cleaning prior to our moving in, which should be much easier given that nothing had been moved in yet. We told the woman, who arrived quite late, the areas to focus on. When we arrived back to check her work all of those areas had not been touched! It was almost like she didnt clean anything at all! We asked for a re-cleaning and Sweep Home sent out another cleaner, which was equally as bad. We ended up having to hire another person to come after we had moved in to clean yet a third time! Again, we do not recommend this company and suggest you get personal referrals for any cleaning services to avoid our disaster.
Sweep Home Chicago has reasonable prices and always does a great job. I love not having to worry about keeping supplies in stock and always come home to a fresh, clean apartment. Very convenient and responsive email customer service and accepts credit cards, too!
I have used Sweep Home for nearly 3 years and highly recommend them. I like that Sweep Homes prices are reasonable and their staff are dependable. I am pretty tidy, but I find that having someone come in every 6 weeks or so, to give the place a deeper clean, is well worth the cost. I once used an independent cleaner and she charged more and did less. I like that they dont require a weekly or bi-weekly cleaning commitment like some other firms I looked into. I also like that theyll kick up the service for a reasonable price. This week I asked them to try to remove some stains from my carpeting, which they did--brilliantly--for a really fair fee. And as others have mentioned, its such a treat to come home to a spotless house! Go on! Youre worth it!
Ive been using SHC for about a year - the cleanings are bi-weekly, the price is reasonable for a 1 bdrm + den, Joanna lets herself in and out - i really couldnt ask for more. The company is great about answering emails and inquiries, which I really appreciate when my schedule gets crazy. Id highly recommend. Ive used other services in the area and this is definitely the most affordable, and my home is always so clean. Its the best feeling to come home to a clean house!
My wife and I hired Sweep Home not knowing what to expect. We submitted a request for an estimate and got a phone call that same day. The price was reasonable, so we decided to hire them for a deep cleaning. Our cleaner was on time; she introduced herself, and started cleaning right away. We decided to step out of the house and let the cleaner work her magic. When we arrived, our place smelled amazing and looked better than it had ever looked before (whoops, hope my wife doesn’t read this). Our appliances looked brand new from both the inside and outside. The cleaner made sure to get all of the dust on the baseboards and windowsills, which was one of our specific requests. She also tidied up our beds and even organized all of the books and toys in our daughter’s room, which was not necessary at all, given the fact that our daughter destroyed the orderliness when she got home. Needless to say, we were very pleased with Sweep Home Chicago and will be sure to hire them again.
Hands down the best cleaning service in Chicago. I use them for weekly cleanings at my home in Gold Coast. Booking with them is easy and I get to return home to a fresh clean house every week, which gets me my weekends back! As far as Chicago house cleaning goes, they are the best, and Im always recommending them to family and friends who need cleaning.
Very positive experience. They are on time every time. They clean top to bottom and even unclogged my sink one time. Best part is that they send me an email every month to remind me that I need my house cleaned and even give me a time they are available. This way, I never forget to call them and set up an appointment. Last, there was one time when I asked them to clean a large window and even though windows are an additional price they did it for free. Hope this helps!
Ive been using Sweep Home Chicago for several months and have always had a positive experience. The cleaning staff is always punctual, professional, and courteous, and they do a great job. A few times Ive made a specific request and they always remember (i.e. I didnt want any dusting cleaning product used in my babys room, just a damp cloth). The customer service is excellent. If you have any questions or concerns, they attend to it right away.
I have been with Sweep Home for almost a year. Each cleaning is detailed, careful, and the apartment smells great! I look forward to their visits and they have been the best I have come across. I have a one bedroom with dining room and living room, and I am super greatful for their thoroughness and reasonable rates. Thanks so much!
Ive been using Sweep home for a monthly condo clean for a little over a year. Ive never been here while they are cleaning so I have no idea what they do, but the results speak for them. My apartment is spotless and smells great. They are responsive. I often leave notes requesting attention to certain areas or that clean sheets are in the dryer and everything always gets done as requested. Their payment interface is easy to use They send reminder emails in case you accidentally cleaned your own apartment or ran out of money and want to cancel for the month (
Sweep Home is a great service and very easy to use. The scheduling is super easy and for someone forgetful like me, they will send you gentle reminders that its been # amount of weeks since the last visit. Ive been using Sweep Home for almost a year and half now.The staff has always been on time for the appointment and brings their own supplies. They are very pleasant and work around me while Im working from home. I live on the 4th floor and I know it cant be easy bringing the supplies up the stairs.One thing that could be better would be to have the same person each time, but given how last minute I make my appointments, I can understand. Also, Id say that I get a perfect clean about 90% of the time. Occasionally when I look a little closer, I notice some details that get overlooked. But all in all, a great cleaning company to use!
I would recommend Sweep Home Chicago as a good cleaning service. I have never had a problem with lateness or canceling. I use them for a regularly-scheduled once a month cleaning. I would recommend this option to others, as it is the best way to know for certain that you will have someone scheduled for your cleaning far in advance. I docked one star because, as others have pointed out, you dont always get the same person, and this leads to inconsistent cleanings. Though I have never had a bad cleaning per se, some are noticeably more thorough than others. However, my last couple have been very good and I am hoping that I will continue to have the same consistency going forward.
Sweep Home Chicago is fantastic. My house sparkles top to bottom after they leave. My kids even comment that the house smells amazing when they get home. I have Sweep come every other week and I have to say that I look forward to Thursday afternoons!
We have had Araceli clean our apartment for a year now. She is amazing and I have recommended her to many friends! We have gone through a few cleaning companies prior to Sweep Home Chicago that we have not been pleased with. Araceli at Sweep Home Chicago is a keeper! Thank you!
I moved from Exec Cleaning (such a bad experience, do NOT work with them) to Sweep Home and I am in love.They are always incredibly responsive; I dont think I have ever had to wait for more than an hour or two before receiving a response from someone on their team via email. Scheduling is simple and painless and Brandon and his team will do his best to work with your schedule and to make sure youre happy with your recurring cleanings. You can request to have the same cleaners for every cleaning, which gives me incredible comfort in knowing that who is in my apartment when Im not there.They offer a standard cleaning for two hours, but you can customize it to your needs.We currently have cleanings every two weeks with Martha and Naara and they are marvelous. We requested they come and do their standard cleaning for two hours and extend our cleanings for another hour for a deep cleaning of a room. So, three hours bi-weekly. Not only do they have their standard cleaning checklist listed on their website, but we are such sticklers that we have a checklist of our own and Martha and Naara are flexible and gracious enough to actually check off the list we leave them every time.Even when we have had scheduling conflict due to vacations and such, Brandon and his team have been incredibly accommodating.I doubt I will be leaving their services.PLEASE GIVE THEM A TRY; You will, definitely, be glad you did.
Sweep Home Chicago provides exellent service! I was referred to them by a friend and they did not disappoint. They do an excellent job all around with their cleaning service. Their staff is also very friendly, professional and responsive. They are very flexible with scheduling. I only stopped using them because I moved to Milwuakee but I would recommend them to anyone in Chicago!
Not happy, would not recommend.
Nice service Im happy client
They answered the phone immediately, which was great.What I hate is that the South side of Chicago is outside of their service area. Thats very unfortunate, and very disappointing....
Ive had sweep home chicago for about a year now. They do excellent work, arrive on time and do the extra things that make a cleaning service good.
So happy with the service! Each time the cleaner goes above and beyond my expectations.
Extremely expensive. Rates comparable to skilled car mechanics.