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Progressive Industries Inc
4131 W Belmont Ave unit c, Chicago, IL 60641, United States
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Progressive Industries Inc

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Si
Review №1

Fantastic Price on a Chair that was way cheaper than anywhere else on the net. The chair arrived packaged well and fairly quickly. Prompt emails. But not a check by minute delivery tool kinda place. By the time the shipping info updated it was already at my house. Would definitely buy again.

Na
Review №2

I am completely impressed with this company.! I would have loved to have this chair in black, but for the price that I got it for, gray/silver is fine. I ordered this product on Sunday and got it on Tuesday. The chair went together fine and it is all in perfect shape and sits great! I wholeheartedly believe that people should order from Progressive!

Ch
Review №3

This company is amazing! The CEO & President even emailed personally to make sure my needs were met. The price was the best for the desk anywhere around. The quality and care when shipping the item were top notch. They provided a product I will cherish in my home for years to come. Will definitely do business with again!

Je
Review №4

Absolutely amazed at the stellar customer service this company provides!!! Perfect in every way! I ordered an office chair that not only was out of stock but discontinued, and was told it wouldn’t be in until probably first or second week of August…. Needless to say they were very quick to offer a different item that was in stock at a better price or I could wait for it to come in… I was in a bit of a hurry but decided waiting 5 weeks wouldn’t kill me so I let them continue the order. While tending to my garden yesterday, about 4 days after I had decided to wait until the chair was back in stock, a delivery van pulled up to deliver my new chair. I really cannot tell you how ecstatic I was…. 4 1/2 weeks early on the anticipated delivery date!!!! You have to understand the chair I have been using is about the most uncomfortable thing to sit on, this new chair is so comfortable and has padding in all of the right places… it will make sitting behind the keyboard for 8-10 hours a day so much more pleasant!!! Thank you for getting the chair to me so quickly!!! I will be a repeat customer for a long time to come!!!

S
Review №5

The service with this business was superb! I repurchased an office desk that I had recently purchased from another store (OD) for half the price (exact same item)! I made the purchase on Sunday and it was delivered by Tuesday. You definitely will have a REPEAT customer!

Ro
Review №6

First time buying anything from Progressive and it was a just as one would hope a transaction would go. From ordering to extremely fast shipping it was a breeze. Recommend them highly and will be back to buy more.

Bo
Review №7

We needed special gloves for public safety applications. Progressive Industries was recommended, had the items and the order was placed. Unknown to the company, the manufacture had changed the product design and the items we received would not work for us. Progressive Industries Customer Service immediately identified the issue and processed a return waiving any additional fees. They were also quick to provide order follow-up and confirmed our satisfaction. This is a company we will continue to do business with .

Ga
Review №8

Great company. Ordered my Brenton Chair on Monday while at an airport and received it on Wednesday. Wonderful service and follow through.

Va
Review №9

My new chair arrived so quickly and was easy to assemble. My back is already feeling better.

Na
Review №10

I ordered the office chair I had been looking for online and had it at my door in 2 days for a much better price than any other place I could find! Incredible!

Ph
Review №11

Super fast shipping. Excellent customer service. Definitely recommend Progressive Industries. Thanks!

bu
Review №12

The people at Progressive Industries bent over backwards to find a suitable replacement when my chair went on back order. I could have waited until it was back in stock, but I chose to go with the replacement which just came via UPS. Excellent communications from excellent people in an excellent company!

Ll
Review №13

Priced rght....disappointed not finding out when product was shipped to my customer, but told it would be in a day or two from order. nice follow up by val requesting a rating...that is good way to learn how to iimprove...person i spoke with was professional..i will continue to buy from them and actually should speak with val about some programs i am involved in that can help her business. five stars means PERFECTION

Gi
Review №14

The shipping was quick. My only complain was I did not receive an email about the tracking number of my order, but again... I got my order in less than a week.

Jo
Review №15

Very quick, efficient with a large selection of items. Pretty impressed with our first purchase experience!

Ch
Review №16

Excellent price for the product; Even though the chairs were on back order, they were delivered promptly when received by Progressive. I wont hesitate to order from them again.

Ku
Review №17

Very easy to deal with. Helped me pick the right chair and delivered it in a reasonable amount of time (6 days including a weekend)

Ge
Review №18

Fast easy delivery of quality item at a very reasonable price. I am going to ask my school to order the primary composition books in bulk for the coming school year.

Ke
Review №19

This product was over half the price cheaper than other chairs I was looking at the weight capacity is 275 lb. It is a very nice looking chair and the details stitching is awesome!! thank you so much!

To
Review №20

I placed an order and the item arrived quickly and in condition as advertised. Great business and would definitely order from them again!

Lu
Review №21

Excellent website, Very fast shipping. will defanately recommend.

Ma
Review №22

I found PII by accident when looking online for a drafting chair. I had seen one I liked at Office Depot and Im glad they didnt have one in stock. Their chair was $140 and PII had it for $80. You cant beat that.The chair is easy to assemble, comfortable, stable, and very adjustable--I will use it in a sit/stand position as I paint. I am thrilled to have found this company!! Thank You PII!!

St
Review №23

Paint was shipped promptly. Great price!

Sa
Review №24

Great price, fast and free shipping, item arrived as described. Would definitely purchase from Progressive Industries again.

Be
Review №25

Unbelievable low prices and the order was received the very next day with free shipping...cant beat that. The expandable file folders were exactly the right size to fit in my file cabinet and are of very sturdy material.

Do
Review №26

Got an excellent price on a very nice office chair. Shipping was very fast. Thank you for a very pleasant experience.

Ky
Review №27

Shipped and delivered very quickly. Excellent service.

Pa
Review №28

Excellent price and excellent service. Very pleased and definitely recommend.

Pa
Review №29

Happy with our order. Got what we needed very quickly. Thanks!

Ke
Review №30

Ordered from them at 11:40 am on a Monday, had my WorkPro 1000 series mesh chair at my door by 9 a.m. Tuesday. Love the service and will use again in the future.

To
Review №31

I purchased a desk to complete my set from this company. Over ten days went by without any contact from them whatsoever, yet they finalized the charge on my card instantly and had my money.Only after contacting them myself did I learn the item(that they listed for sale) isnt actually in stock, and that Id get a refund in a week. What if I never contacted them?Id rather not know the answer to that question. I will be avoiding their business in the future to avoid finding out.EDIT: After being told ten days ago that I would receive a refund in 5-7 business days, I did not receive one. Once again I had to contact the company and only just now did they process my refund. Im left to assume, once again, that they would have kept my money had I not contacted them. Incredible.

Me
Review №32

Weve ordered a couple office chairs from them. Quick shipping, easy to navigate website, will order from them again!

Ch
Review №33

My experience, so far, is that the agents are helpful, kind, and courteous.

Ch
Review №34

I ordered a desk chair for my home office, because the price was the most competitive I saw. When I had issues with the website, customer service was immediately responsive and resolved the problem quickly. My order was processed and arrived well ahead of the timeframe I expected. Well done!

An
Review №35

Ordered a great Realspace chair and found them to be a nice company to deal with. They had the lowest price on the internet, and after contacting them that my chair had not arrived, their customer service rep let me know why it hadnt yet and when I might expect it which was in a few weeks or so depending on availability. Incredibly, a few days later it showed up !! Nice job and a great company . I would not hesitate to use them again in the future if the need arises!

ca
Review №36

I purchased and office chair. It is nice but has an odor that is not pleasant. I am hoping it will fade over time. The on line order and shipping was very efficient.

Ne
Review №37

Excellent service and product is exactly what I needed.

Br
Review №38

After checking prices at Office Depot, I looked online for the same office chair and found it at two other sources. The lowest priced option was $10 less, but wanted to charge nearly $100 for shipping. Progressive was the other option - $10 more, but with free ground shipping. When the chair arrived, there was a small hole on the back due to a manufacturers packaging issue. Brittney worked with me to get the part replaced twice. The first replacement had a different defect. My purchase is whole now and my new chair is super comfortable. Pleased with my purchase and support along the way.

Zh
Review №39

Wonderful customer service and best price on the net!

Ja
Review №40

Ordering was easy, shipping was fast. Great communication!

Ke
Review №41

I ordered these for my son, who wants to keep personal journals, more than one, for different subjects. He is in prison, and wanted something of better quality than the chintzy notebooks he can get from the prison commissary. These would be appropriately nice yet not so obviously so as to be theft-prone or to make other inmates jealous; and the price is right. The order was processed quickly and arrived in good time.Alas, the prison deemed he doesn’t need them as he can use the notebooks from the commissary. They routed them to his “personal bag” which he will not have access to until he gets out in nine years.Live and learn...

Me
Review №42

My order came as it looked in the pictures. Everything was the right size and nothing was damaged. All good stuff!

Do
Review №43

Excellent customer service, delivery was fast, and the price was right.My first purchase was a Workpro 1000 mesh chair which they are selling for $100 less than the closest competition. The chair arrived the day after I ordered it, exactly as expected.Before ordering I called, and had a great conversation with a real person. She checked local stock, and gladly answered any questions I had.I be continuing to use these guys for various office supplies needs.

De
Review №44

I ordered my chair on Monday and received it on Tuesday! the customer service over the phone was kind and helpful. After shopping around town I found the desk chair that would work best for me through Progressive and a Better price. I cant say enough about the company and the person I spoke with on the phone, plus I love my new desk chair.

Je
Review №45

I believe this is the best service and shipping I have ever had from any online order. On top of that I got the Best price on my chair that I found anywhere.

La
Review №46

3 emails have gone unanswered. asked for NDA service, no response, been a week.

Ro
Review №47

Office chairs are a bit difficult to get right now and I needed a bunch of the same model. So I looked around and found Progressive and ordered from them. Things were on back order, but I called to get an ETA and got a real live person that cared!! It was refreshing to say the least. But even better she helped me figure out the situation and made some calls to help. My chairs showed up ahead of when they promised and were exactly what I needed. Great experience and Ill be buying from them again.

Ke
Review №48

Everything was perfect. Got a chair that was easy to put together for about 100 dollars cheaper than I could have at the store. It came quickly and communication was on point.

Ki
Review №49

Great quality for the value. Chair looks excellent in our office waiting room. Service was excellent, I received my order within 3 days.

Jo
Review №50

I needed a new computer chair and found the best Serta one at Progressive Industries. It was $90 less than any other store and it was the same exact chair. I ordered it on Tuesday and it was delivered two days later on Thursday. Great service and price. Spoke to representative on Tuesday and she was very cooperative. Very good business to work with.

Ka
Review №51

This company helped us out during this crazy COVID crisis. But I will continue to use them well after. I have shared their info with family and friends. Thank you so much for your business and reliability.KB

Ma
Review №52

The desk lamp I purchased is excellent quality and was delivered super fast. It was also a much lower price than I found for the identical lamp anywhere on the internet. If I need anything else for my business, this is the first place I will look.

Li
Review №53

Priced around for a good office chair and a office supply chain store had it with a 79 dollar delivery charge. Decided to Google the chair and found Progressive Industries. Read the reviews, then ordered the chair. It was the same price as the store only the delivery was free! It arrived two days later, along with two chair pads that were the same price as one at the store. I am extremely happy with Progressive Industries and will continue to do business with them.

An
Review №54

We purchased two office chairs in the afternoon and they arrived the next morning (in CA)! Im not sure if they were shipped from a warehouse in CA or IL, but regardless, this was a very positive experience and I would definitely purcahse from them again (plus, the chairs were cheaper than any other place I could find them).

Ch
Review №55

The right product at a fair price, delivered promptly. Give m a try.

Je
Review №56

This was the first time I bought anything from Progressive Industries. I bought an executive office chair for my home office for $100 cheaper than the chain stores sale price. The chair arrived 2 days later. Very happy with the chair. They also followed up to make sure I was happy with my order. I will certainly use them again. Excellent Experience!

Re
Review №57

I ordered the Magellan L-shaped Desk and am VERY pleased with the product. Good solid quality and assembling was super easy. Item delivered in a timely manner. I was a little concerned initially because the price was much lower than other sites.

Pe
Review №58

Great price usually means little or no service but this place went above and beyond with customer service as well as the best price. I ordered 12 chairs and they were delivered the next day, with no shipping charges.Would definitely recommend doing business with these people.

Je
Review №59

Their price was almost $200 lower than the box office supply store and delivery time was great. There was a mix up in that the delivered day was actually earlier that promised but I wasnt going to be able to be there to sign. No problem. I called customer service and they had me send an email stating that the product could be dropped off. Problem solved. Great job guys.

Jo
Review №60

Excellent product, reasonable price, accurate delivery projection and excellent communication. Will definitely do business again.

Su
Review №61

I had an order delayed (not their fault, they had to get it straight from the manufacturer) and Brittany kept in touch with me the whole time and would give me an update to let me know she didn’t forget about me. she went above and beyond. Excellent communication and personable!

Ti
Review №62

Great options for products, but expensive

Su
Review №63

Product delivery was timely

Er
Review №64

Price on chair was excellent, shipped out same day. No problems

So
Review №65

I wanted multiple pieces of home office furniture and between the prices and no shipping/delivery fee, it was going to save me well over $150 to take a chance on a company I had never heard of but had good reviews. So I took the chance and was blown away by the speed they got the stuff here, and it’s all in perfect from the manufacturer boxing. Will definitely check PII next time for my office furniture needs.

Mi
Review №66

I ordered an office chair which they had for a much lower price than the big box. I called on the phone to check availability and quite frankly, to check them out, as I was unfamiliar with them. I quickly got a human on the phone who worked at their HQ in Chicago who verified availability and shipping time. I ordered online and it show up here, 500 miles away, in two days, with an undamaged box almost unmarked box from an unmarked truck. They even rang the doorbell when they delivered it. Shipping was free despite the heavy weight of the chair. Ill probably shop here again. They seem like a good alternative to the monopolistic big box -- or a very clever front (lol).

Ma
Review №67

Quick, easy and great price!

Da
Review №68

I found an office chair at a fraction of its price at Office Depot. It arrived the day after I placed my order. My whole experience was simple, quick, and pleasant.

E
Review №69

Ordered an office chair that was more expensive at Office Depot. I wont mention price but altogether it was $83.31 less! Ordered on Wed the 6th and it arrived on Sat the 9th by UPS. I was amazed!

Sh
Review №70

I was looking for a office chair and found on Progressive website for a lot less price. I was hesitant to order since I never heard of this website. It took two days to deliver to my home. I am a very happy customer.

Ja
Review №71

Very happy with my new office chair I bought from here. It shipped quickly and was cheaper than anywhere else.

Ji
Review №72

Quick response and delivery

Da
Review №73

Ordered a Serta office chair from them. I used their live chat on their website to see if they were still shipping product during this time of COVID. Support was quick and he checked inventory and gave me estimated arrival date if I ordered that day without having to ask. I ordered that day and the shipment arrived on the day he gave as the estimate. Product came in perfect, and their price was the lowest I found online. A+

Lo
Review №74

Progressive customer service tried everything in their power to assist me with my problem. We did not reach a resolution that i originally intended but i am 100% satisfied with how quickly they responded to emails, sending replacements, refunds, and simply being attentive to my needs in a timely professional manner. Never have i had service as attentive as this. They deserve a 5 out of 5 for sure!

De
Review №75

They are great! The prices cant be beat and they go to any length to provide not only your product, but also a great customer experience.

mi
Review №76

Great prices and fast shipping, all around great experience, will be a returning customer.

Pe
Review №77

My order was delayed due to a back order from the manufacturer, however the customer service rep, Liz, did an outstanding job of keeping me updated and expediting shipping once the product was available. Highly recommend.

Gu
Review №78

I bought an office chair from Progressive. They offered the best price, comparing to all the other sellers and it took two days to deliver to my home. They achieved their goal that I am a very happy customer.

Lo
Review №79

Ordered an office chair late Sunday evening... and a significantly lower price... I received the item Tuesday morning. Fast ship, great service and will do business again! Thank You

Ja
Review №80

We found what we need at Progressive after searching the web for days. Their felt stripping is as good as stated and made in the USA. The cost was very reasonable for he quality, and delivery of our order was great.

to
Review №81

Excellent seller order from NY on 4/14 2020 got it deliver on 4/15 2020. Love my chair would buy again from .

Sh
Review №82

Unbelievably low prices, extremely fast shipping, and excellent customer service! I was hesitant to try an unknown company at first, but thought Id give them a shot, and had such a great experience! Placed a second order immediately. They are very communicative, and their prices cant be beat.

Ma
Review №83

They sent the chairs I ordered in under two days. Everything was great, and the prices were great as well. 100% satisfied.

Ch
Review №84

We ordered new office chairs and couldnt be happier. Not only were they received in a timely manner, we got them much cheaper than a larger online company

O.
Review №85

I was skeptical about the company, but no more. The price for what I wanted seemed too good to be true. so I looked at the reviews, decdied that they looked more than likely to be legitimate, and took a chance. The ANSI Heat Level 4 gloves I needed were offered at a VERY reasonable price, and in single quantity. Others either had no e-commerce, and/or were not offering the specific brand and style of gloves I wanted in less than a dozen quantity, or wanted the almost the price of a dozen to sell one pair. Besides their price being comparable to the ordinary welders gloves that were all I could find locally, (and didnt protect me from the heat) they were delivered well packaged, undamaged, and in a very reasonable length of time.

Ka
Review №86

We ordered two office type chairs from Progressive, after finding what we wanted at a big box store, and searching the internet to find a better price.Not only did they offer the chairs we wanted at a MUCH better price (60% of the other guys), but the chairs arrived in two days!!!Progressive will be my first stop when searching for products that I need that they can fulfill. Highly recommend!!!

Jo
Review №87

Great service, very fast shipping. I got exactly what I ordered. I couldnt ask for more and will happily do business with them again.

Al
Review №88

I have never written a Google review for a company before, but I am glad this could be my first. I was originally skeptical of Progressive since their prices were unbelievably low (over $150 less than big box on an office chair). However, Progressive far exceeded my expectations. After having difficulty processing my payment, they not only prioritized fixing the problem, but also OVERNIGHTED my chair to me free of charge. My order was placed at 3pm and it was on my doorstep by 9am the next morning. Truly unsurpassed customer service, I will be redirecting all of my office needs to Progressive!

Br
Review №89

I was looking for a replacement part for one of our house spigots. I could not find the part anywhere in store or online without being part of a plumbing supply store. It was very frustrating, but when I came across Progressive Industries Inc, I was so happy to find exactly what I needed! I was shocked to see that they had the part, the price was LOWER than anywhere else, and shipping was FREE! The parts arrived in two days and I could not be happier. I will definitely be searching their website again for any needs I may have. One happy customer!

De
Review №90

Purchased 2 Office Chairs after going through all the other sellers I could find online. Checked eBay Amazon and so on, as well looked around locally...I found Progressive and as a web dev was a bit put off by the site....DONT BE FOOLED...their site is a bit aged, but the outfit is Top Notch. Im a state over and decided to give them a shot. The price I paid was exceptional, easily $50 cheaper per chair and the service was excellent as well. Though their process seemed slow when viewed through Amazon Prime User eyes, it in fact was quite streamlined and the shipping was fine, a week, given the roughly 30% price difference.Having been spoiled in many ways by other online outfits, yet finding that the quality of products was often complete garbage, it was nice to work with a local company that sold the product I was after.Highly Recommend trying this group if they have a product you are shopping for. You wont regret the transaction.

Er
Review №91

Super fast shipping and the cheapest I was able to find this chair

Re
Review №92

I have ordered a $250 chair from this site and they have had poor communication and I still have not received my order ten days out despite paying $42 for shipping. I emailed them three times using their live chat from their website and also direct email and did not receive any answer about my order until 7 days after purchase. I was told that they tried to deliver the chair 3 days ago but no one was home. I was home and heard no one ring my bell. After I ordered the chair I was not told ANY information about shipping. No tracking number or estimated delivery date so how was I supposed to know when I should be home anyway? Spending $42 for shipping I feel I should have had more information on the order. I then received emails from the customer service saying that they expected the delivery to happen on the 23rd between 8:30am- 1pm. So what did I do? Made sure I had nothing to do but wait in my living room to make sure if the bell was rung I would hear it. No bell. They didnt come. I offered to pick this item up from their supplier as I just want the order at this point but they have not responded to that request and I am told I need to wait for them to schedule the delivery again. This allows me more waiting and wondering what misinformation I will receive next time. They probably will not notify me and I will be gone and then tell me they tried to deliver it but no one was home again resulting in a huge circle of misunderstandings and me not getting my product which I spent nearly $300 for.

Ch
Review №93

Lowest price and very Very fast shipping!

Ch
Review №94

Fantastic price, fast shipping, product was perfect. Highly recommend.

Mi
Review №95

Bought an office chair from Progressive. It was about half the price if Office Depot, Staples, etc... shipping was free and fast. Received the chair in about three or four days. Highly recommend.

Ja
Review №96

Excellent price and service. Shipping was extremely fast.

An
Review №97

I would give zero stars if it was possible. I have never been more disappointed in a company than I am with Progressive Industries. I ordered a conference table which consisted of 4 pieces: 2 end pieces and 2 middle sections to get to the length we needed. They only sent 1 of the middle sections and failed to let me know that the 2 end pieces, which are crucial to creating the table, were not available until I kept pressing for an update which I finally received the day before I was expecting it. I still dont know about the other middle section because they only refunded me for the 2 end pieces. I now have only 4 days to try and find a replacement which Im finding impossible.

Mi
Review №98

Appreciate the effort securing the order.

Aa
Review №99

30 or so emails and phone calls I still didnt get my 3 ring shank roofing nails I ordered, not my job to teach you your products..

Ha
Review №100

Excellent customer service. Quick delivery. Unbeatable pricing.

Information
3 Photos
100 Comments
4.6 Rating
  • Address:4131 W Belmont Ave unit c, Chicago, IL 60641, United States
  • Site:https://progressivepii.com/
  • Phone:+1 844-923-0923
Categories
  • E-commerce service
Working hours
  • Monday:8:30am–5pm
  • Tuesday:8:30am–5pm
  • Wednesday:8:30am–5pm
  • Thursday:8:30am–5pm
  • Friday:8:30am–5pm
  • Saturday:Closed
  • Sunday:Closed
From the business
  • Identifies as women-led:Yes
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