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Switchfast Technologies
4043 N Ravenswood Ave Ste 203, Chicago, IL 60613, United States
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Switchfast Technologies

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El
Review №1

Switchfast is very quick to respond to computer issues and work to make sure that everything is running smoothly. They are great at answering questions!

Br
Review №2

Jim Kelly has always been amazing to work with. He has helped us through numerous tech challenges, and does so in a way that is professional and personable!!

Ka
Review №3

Switchfast provides great customer service. They always resolve my problems pretty quickly.

Ni
Review №4

The team provides a solid understanding of the needs of our team. Very punctual and attentive to our timing needs for hiring and set up of our IT needs as well.Staff is exceptionally kind and polite as well. They also will assist you immediately if you have a need. Customer service has been great as well and I have not had a bad interaction yet.Keep up the good work!

Kr
Review №5

Issues are ALWAYS resolved quickly! Running a dental office - it is VITAL to have an efficient IT team behind you. There have been times that they have notified me of issues they have resolved before I even knew I had an issue! Highly Recommended!

Ma
Review №6

Good firm. The important stuff gets taken care of quickly, and the not so important stuff gets taken care of when schedules allow. Some recurring issues that need to get fixed every couple weeks which is sometimes annoying, but it is small stuff. Also, they do a great job crawling the dark web to make sure my personal details arent out there for everyone to see. Some of my passwords somehow got out and they alerted me!

Al
Review №7

Very informative, helpful and easy to use. They have multiple ways of contact. I was very happy that they linked a quick contact to my computer so i can easily report any issues and screen shot any pop up error numbers.My issues are always solved within a reasonable time frame if they are unable to figure it out on the spot. In addition, they actually make office visits to our site a few times, just to make sure our computers are running smoothly.

Vi
Review №8

I needed to access a document on a drive that I didnt have on my computer in order to help out another colleague, and it was pretty time-sensitive. Switchfast was able to help me out within 5 minutes, which helped me to help my co-worker! Its awesome to know that theres a company that can help us out so quickly and efficiently when needed!

Wo
Review №9

These guys are great. We have a person comes to our office once a week. Theyre always willing to help. Theyre nice people too. If we have any important matters the days theyre not in the office we simply open a support ticket and someone gets to it right away.

Ju
Review №10

Switchfast has always solved any problems as quickly as possible and they are very responsive to any question.

Je
Review №11

Needed help setting up a work laptop. Everything was done very quickly! All the information I needed was linked on the desktop (passwords/usernames), as well as, the phone number to call in case I ran into any issues. Very professional and convenient!

Li
Review №12

They are very quick to response and does an excellent job with following up

Sk
Review №13

Switchfast is a great organization to work with. They provide efficient, effective, and honest IT support. Being extremely busy myself and requiring help on the fly has never been easier. I have worked with them for over 5 years and continue to be impressed.

Be
Review №14

My work cant be done with using computer technology. Switchfast is ALWAYS very helpful. Fixes the problem incredibly fast and their staff and very friendly, professional and polite. I would recommend Switchfast to anyone! Great work guys!

Au
Review №15

Always helpful. They try their best to fix it right then and there and if they really cant - they come in the next day to see whats wrong. Satisfied

Sc
Review №16

Switchfast Technologies has been outstanding. Service has been extremely quick and efficient. I highly recommended them as your IT outsource/help desk provider.

So
Review №17

Switchfast Technologies is a great company to work with. Every time I have an issue with one of my computers, the IT staff is very knowledgeable and wonderful to work with. They try to take care of the problem asap. They are always eager to help and always in a friendly manner.

Je
Review №18

The technician came to my classroom, which was really extraordinary because as a SPED teacher, I dont have time to go find somebody. I really appreciated this and he had my phone wifi up and running in a matter of seconds. Not to mention he was happy and cheerful to come find me!

Ch
Review №19

Everyone I spoke with was professional and understanding. Jesse H was polite, very responsive, and able to coordinate a tech for our emergency in quick order. Jason N was particularly helpful, knowledgable, and observant. If it wasnt for him, we wouldnt have been up and running again as fast as we were. Thanks and a HUGE kudos!

Ma
Review №20

Mr. Switchfast was able to give me simplified directions so I was able to get my laptop online once again. He was patient and eager to help and worked around my schedule.

Ka
Review №21

Quick response and very thorough. Everyone Ive worked with has been friendly and knowledgeable. Highly recommend!

Pe
Review №22

Switchfast delivers exceptional service. We started working with Switchfast a little over one year ago and we have been very pleased with their responsive service and consistent follow through on projects. I would highly recommend the team at Switchfast.

St
Review №23

Excellent, fast response to any issue. They go above and beyond and have built a seamless experience for the user. I highly recommend Switchfast Tech for your IT needs.

Sh
Review №24

Switchfast is a valuable partner to our organization. Their technicians are courteous and professional on top of being knowledgeable and helpful with the myriad of IT issues we bring to them. Highly recommend them if you are considering outsourcing your IT support in lieu of building it in-house.

Gi
Review №25

Engineers are very knowledgeable, professional, friendly. They get back to you in a reasonable time. I like the fact that we have an engineer on site once a month to take care of our computer issues. Thank you, Swithfast.

Ro
Review №26

If you need help with autocad and cap 2020 set-up, then request Ashley! She is the best!! Thank you for helping us solve our computer issues! I love Switchfast!!

Su
Review №27

I have had the pleasure of working with Switchfast for a few years now and they never disappoint. They are very responsive and helpful. Great company!

Cl
Review №28

Switchfast is fantastic. Theyre extremely responsive, helpful, and tenacious. I can think of several tech jams I would not have been able to work my way out of on my own, but Switchfast saved the day each time.

Sy
Review №29

I am so impressed by Switchfasts thorough work. On time and above and beyond what we ask of them. Would highly recommend.

Li
Review №30

Theyre great! They respond quickly and efficiently. They go above and beyond to resolve issues as fast as possible.

Be
Review №31

I was immediately transferred to a live tech (not a series of automated questions) who asked me about my issue and resolved it within minutes. I was not sent to multiple people or put on hold, which is my expectation these days. Changed my work day to have it resolved first thing on a Monday morning, thanks Switchfast folks

Ba
Review №32

Switchfast has been very attentive when we have an issue with our system or setting up a new hire in the system. We particularly have called on Lenny quite often as he is knows our system very well. Everyone at Switchfast is always pleasant and helpful.

Mi
Review №33

You get to work with a dedicated and proficient team. They complete work in an accurate and timely manner. What more could you ask for from an IT support company.

Ge
Review №34

Switchfast has been an amazing partner of Acquirents for 9+ years. Their extremely talented team and proactive approach to our relationship is hard to top. They truly feel like they are part of our company.

Jo
Review №35

Switchfast takes care of the company I work for and their service has been fantastic. Timely responses, helpful solutions, and great customer service! I highly recommend them.

Ta
Review №36

My company works with Switchfast and they are very professional and customer service is awesome. The get the job done in a timely matter. If it is a big problem they will continue to work until a solution is found.

As
Review №37

For smaller companies who dont need a full-time IT person, Switchfast is great. They are great at troubleshooting issues as well as addressing virus issues too. Their technicians are amiable and a pleasure to work with.

Ka
Review №38

Switchfast is great! Not only do they do a great job with all of our technology needs, they know us by name. They are very invested in their clients.

Do
Review №39

The Switchfast support team is always quick to help address any issues I have. They always seem to find a way to correct any issues I have. Thanks!

Ju
Review №40

Swichfast technologies have a great Costumer service very professional staff and always help me so fast

Ke
Review №41

Very helpful customer service; solved my operating system issue immediately and I lost no time at work

My
Review №42

Switch fast is a quick reliable company. Working to solve any technical issues on my job.

Na
Review №43

Switchfast is a strong partner in our work. Their team is knowledgeable and responsive. Our employees are never hesitant to contact Switchfast to get the help they need. (That has not been the case with other IT vendors).

o4
Review №44

Switchfast has helped our company with all our IT needs. They are very service orientated and good to work with. We are pleased with the results.John OLeary Jr.

Ne
Review №45

Switchfast was in our school building today and the personnel who assisted us in fixing our printer was very accommodating, took his time to fix the issue and made sure that the equipment was working before he left our office. Thank you for your service.

An
Review №46

I work for a Property Management company and Switchfast is our go to company for all of our IT issues. They are always fast, friendly and efficient no matter how big or small of a problem that is reported. They are always professional and problems are solved quickly.

Je
Review №47

Great customer service and they always fix my issues.

St
Review №48

Always a pleasure to work with members of this group -- never failed to provide friendly service and prompt solutions.

Eu
Review №49

They are quick, competent, and courteous. Every rep Ive worked with has been great at explaining the issue, how to resolve it, and fixed the issues within a timely manner.

Sa
Review №50

Great customer service and always take care of any issues that arise, I highly recommend using Switchfast

Vi
Review №51

Switchfast is the IT company we use at work. Everyone knows IT issues are the most frustrating! They do a great job of tending to urgent and non-urgent issues during office hours. Also, every technician and employee has always been polite, accommodating and moves quickly.The only suggestion I would have is an option to receive either phone calls OR emails, rather than a phone call and then an email when you dont answer, in response to new ticket requests. As the person who handles the offices tech issues, its sometimes an overwhelming amount of contact attempts. That being said, attentive employees is NEVER a negative thing!

Ga
Review №52

I love switchfast, they are fast, friendly, they always check up and ask if my work order is cleared and can be closed out. I would definitely recommend them! Thanks for the great work.

Da
Review №53

Very helpful and knowledgeable techs, very quick response. Exceptional service. A+

la
Review №54

The support team is always very friendly and responds quickly to any issue! They also follow up to make sure that everything is all set multiple times which is great!

D.
Review №55

Great company for people who dont have an IT department to fix things in their computers lol very helpful expert technicians

Ka
Review №56

Great friendly staff. It truly feels like they actually believe you when you say something is wrong and they work on it as if it were their own.

Me
Review №57

They were responsive, but I was able to resolve my own issue by using Google.

Re
Review №58

Extremely helpful and committed to resolving the issue as quickly as possible. I appreciated them staying on the phone with me the entire time in case any issues arose.

Jo
Review №59

Their technicians are very knowledgable and make it a point to follow up with you until theyre sure youre satisfied.

Ju
Review №60

Promptly responded to an emergency IT request before at 5:30am on a Tuesday. Phenomenal service!

Ka
Review №61

I had a number of missing drives when I was working remotely & Switchfast quickly reloaded everything for me in 5 minutes!

Br
Review №62

Switchfast Technologies is wonderful to work with. All of their technicians are friendly and patient. They are super speedy and thorough in their work.

Be
Review №63

Great experience using Switchfast. They are prompt, courteous, and knowledgeable. Highly recommend.

DI
Review №64

Always assist with the issues. Great service. Timely response.

Va
Review №65

Switchfast was prompt, very detailed, and professional in helping me resolve the issue I was having at my new job

Ro
Review №66

Company is quick, pleasant on the phone and knowledgeable. Always enjoy speaking with them.

El
Review №67

Tax season is over and now is the time to get kinks out of the way. Switchfast has been on it this and working with them is a great advantage on my part as they have answers and fixes for problem I run into.Thank you

Dr
Review №68

Quick, easy, and made every effort to get my technology back up and running ASAP.

Gr
Review №69

Switchfast is relatively fast to respond to issues and I appreciate them checking in 24/48 hours later to make sure things are continuing to work well.

Ma
Review №70

Consistent, excellent service. I had zero access to my computer and within an hour, I was taken care of!

ha
Review №71

We use Switchfast for our agency and they respond fast and very thorough in solving our tech issues.

Lu
Review №72

Great IT company to work with. Professional and quick response.

Ki
Review №73

Great IT company. Easy to work with. Always polite, professional, and fix problems quite quickly.

St
Review №74

Joseph K. is very attentive, responsive and thorough! Never disappointed when working with him.

Pe
Review №75

Extremely helpful whenever I have to speak with anyone!!! Great customer service. Highly recommend!!!

Je
Review №76

Switchfast is very professional and timely in responding to your problems. Every tech is knowledgeable and follows through until the problem is resolved. I highly recommend them!

Am
Review №77

I have used Switchfast for IT support at the last two companies I have worked for. I can not tell you how much I value having this team at my finger tips. They are always on the ball and available when I need them. I highly recommend them!

Ma
Review №78

Great company. Fast response to a technical inquiry. They can handle technical issues sufficiently.

G
Review №79

Company CONSISTENTLY provides courteous service and prompt attention to tickets submitted, thanks!

Je
Review №80

Switchfast was very responsive to my support request and handled it professionally. Great people to work with!

Ir
Review №81

Great technicians for the most part, Mohammed M. especially. Fast and efficient service!

Ch
Review №82

Always provide great service. Pleasant, knowledgeable and very proactive.

Ni
Review №83

Switchfast was very quick to respond. They did a great job!

Li
Review №84

Switchfast provides excellent service consistently and at a competitive price.

Da
Review №85

Good IT guys very helpful and eager to please

li
Review №86

Switchfast is always prompt to respond to my needs. I like that the same few people assist me. They are used to my machine and the challenges I have encountered in the past.

Ch
Review №87

Anytime I have an software or computer issues, switch fast representatives are very kind and patient with helping resolve any issues and to find solutions on a quickly manner.

Le
Review №88

Switchfast is a great company to work with. They solve any issues I may have quickly and professionally.

Se
Review №89

Great Service!! Very easy to work with and super knowledgeable.

Mi
Review №90

Customer-centric; fast response time to requests; commitment to getting it right!

De
Review №91

Switchfast techs handle all of our requests quickly and efficiently. Their follow up to support tickets is extraordinary.

la
Review №92

Great team helping our company. Very friendly and gets our problems resolved quickly. Thank you!

Ka
Review №93

Very professional and pleasant. Fast and efficient! Always excellent service!

Ma
Review №94

Their technicians are courteous and reliable. Whenever I had a technical issue, they were quick to find a solution.

Kr
Review №95

Friendly staff and quick turn around to resolve any computer issues.

Jo
Review №96

First class computer service company, with knowledgeable customer focused staff. We are very happy working with them !

Br
Review №97

They are always answering concerns/tickets quickly and efficiently

Er
Review №98

In the hit or miss world of IT providers, Switchfast is definitely on the higher end of customer service and services provided.

Ju
Review №99

Great Customer Service And Quick to Respond on Emergencies.

Ro
Review №100

Very responsive and knowledge group. Provides excellent service.

Information
22 Photos
100 Comments
4.9 Rating
  • Address:4043 N Ravenswood Ave Ste 203, Chicago, IL 60613, United States
  • Site:https://switchfast.com/
  • Phone:+1 773-241-3007
Categories
  • Computer consultant
  • Business to business service
  • Computer support and services
  • Technical service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Closed
  • Saturday:Closed
  • Sunday:Open 24 hours
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