Awesome experience! Mechanics are polite, friendly, very knowledgeable. They explain everything and take their time. I would recommend to family and friends. With this kind of service, look no further. All very nice people!
They have very fast and friendly service. The owner Claudia, treated us very kindly and offered amazing conversation while we waited for our car. Thank you for servicing us. We will be long time customers!
My son loves her & the service. He sent me to her shop & she hooked me right up.Ive had the pleasure of speaking to her numerous times & she has always been real pleasant.
Fix my tire right up and a smile and great price.
Claudia is the best! I have been a customer for 10 years and it has been ups and down but she has one my trust! She is a professional and strive 100% customer satisfaction even if she cant do the work she will find someone to help you! Its tough being a woman in a Male dominant industry! It took me a while to trust her because of that but she knows her stuff! She treats her employees with respect, I have witness this! She is now teaching her daughter the business and they are coming along just well! I have grown to trust and respect her! I want to say this to you Claudia if you read this, keep doing what men think you cant cause you are opening doors and eyes of young woman to come! GIRL POWER!!!!!!
This is the best auto repair shop in the south burbs. Amazing customer service. And their pricing is always fair and above board. I highly recommend them!
Do not ever take your vehicle anywhere, but Claudias. Honest, dependable service.A+......
Best personnel, best affordable car repair service in the south suburbs. Claudia fixes all three of my older family cars and has done so for more than ten years. Reliable, honest and friendly
Great staff, great customer service! Extremely fast, and very high quality service! Highly recommended.
Very happy with my services here! I dropped my car off in the a.m. and got it the same day, problem was solved, even with a hard part to find. Will diffidently recommend!!!
She was rude and offensive and unkind and overpriced to some, now Claudia is gone.
The worst, gotta wait forever. Cheap but super lazy. No go
Took my vehicle in for repair and she gave excellent customer service and her prices were very reasonable and affordable. They are reliable and trustworthy, did great work. I definitely recommend this place. Ill be going back in the near future and will be a regular customer whenever I need my car looked at. You cant go wrong going here and youll be able you did. Good, trustworthy, affordable auto places are hard to find and Im glad I found this place and its close to home.
Reasonably priced, and both times Ive brought my car in theyve been considerate, helpful, and charged me only for what I needed done. I will keep coming back for any needed service. Thank you for being a great reliable local shop!!!
Very good and knowledgeable mechanics there Claudia, Rafael amazing
Worse experience ever!! I went to get my car fixed. They misdiagnosed my car. They charged me a fee for an inspection. They did an surface inspection, Claudia the owner look at me in my face, and told me a part on my car was new. I still had the same problem with my car I go back to them. Instead of doing a thorough inspection. I seen the mechanic pull a bottle I had laying in my car through their glass window.They confront me and asked me if I used the bottle for my car. I told them no. They eventually did an actual inspection and found the problem. The part Claudia told me was new, was an old part and they replaced it. In which cost me more money. They didnt apologize for misdiagnosing my car or accusing me of doing things to my car that I didnt do. BUYER BEWARE!! not as honest as they portray to be. Poor customer service and very unprofessional.
I needed a master cylinder and front/rear brakes done. The gave me a great price. Repairs completed in two days. When other places quoted over $2,000. My car is running great. I will continue to refer people along with a business relationship with this shop.
Claudia always ensures that things are effectively, quickly and cost effective. Best shop around.Up n down Doorz
Fast. Friendly. Great service. Reasonable prices.
NEVER GO HERE FOR A REAPIR!! I had the unfortunate opportunity to meet with the manager and current owner of this not so professional establishment I went in for a simple brake replacement with the brake light on and was promised by the owner that the issue was fixed. Upon getting my car returned to me 5 lights came on. I had brought the issue up before leaving the shop and the manager (ie Claudia ) acted a little skeptical as to what went down with repair stating she personally did it herself which was not the case. I brought my car back to a Honda dealership mechanics and was told the service that Claudia provided actually damaged more than she quote on quote repaired she had broke my rear calibrators and a couple sensors attached to the rear brakes. Never going back to this place I hope no one else has to deal with such a unprofessional, unethical, unreliable, untrustworthy mechanic shop. Claudia should not run a establishment especially with a attitude and horrible customer service atleast have to decency to admit when you done wrong or dont know what your doing on a repair stop being money hungry you cause more issues than you can fix.
Claudia charged me for work that was not done. I paid for a used tire but in all actuality, the mechanic just patched the tire up and didn’t fix it properly and gave me extreme attitude when I wanted a full refund. When I came to receive my refund, it took a full 20 mins in the waiting area before receiving it. I’m not sure why but I will never be back here.
Sent my vehicle over to this shop because of the positive reviews. Now, I regret this as I pick up my car. I wouldn’t send anyone except my enemies to this shop. They’ve had my vehicle for 3 days and didn’t even attempt to read the codes. When asked why she said because they only do that if your request and they charge $79 to read your codes with a device that literally cost the same amount. In addition the level of customer Sevice present is beyond low, doesn’t want to answer questions or reason or help you to obtain the best outcomes. A mechanic should be like a doctor is for your body and this shop isn’t it. They will literally charge you for any and everything. There are more reliable places to take your vehicle than this place, go there and possibly pay a bit more per hour than get nickled and dimed for everything.
Honest and Fair. Ive been taking all my cars to Claudias for several years now and I have always gotten an honest assessment of the problem, what itll take to repair it and they even find ways to save ME money while still guaranteeing their work. As long as they keep the customer informed and do their job the best they can, theyll have me and my cars as long as theyre in business. Ill recommend them to everyone!Update - July 26, 2019 - Still a terrific place to get your car serviced. Claudia is a down-to-earth owner and still does her absolute best to give her customers a fair deal that her competition cant even come close to matching. If youre not getting your car serviced at Claudias, youre paying too much and not getting quality work done to extend the life of your car. Its as simple as that.
Spoke with Claudia and Never came across an owner who was so rude and unprofessional to say the least.
Claudia really helped me out, she asked her employees to stay a little past closing, in order to help me out. She is very honest, integrity hard to find these days. I will be recommending this shop to all my friends and family.
Bad shop bad service owner are so rude and unprofessional all need lot more experience to repair cars dont know what they doing they need go to school to learn more how to fix cars but the problem here is more the owner dont know how to run the business i do not recommend it.
Theyre very knowledgeable and reasonable
I was a faithful customer to her for 2 years, out of all the time Ive been serviced by her Ive given her literally $3,000 or more. I havnt been serviced by her for some time because I had gotten another car that was fairly new. She had given me a quote for a previous repair on the car she has serviced several times. I finally needed to get a repair done then all of a sudden she didnt remember quoting my initial price and jacked up the pricing of the repair that was still needed by almost $100. As an owner you want to give trust to some of your clients as well as earn trust, I have not earned any of her trust ever out of all the time of her being my mechanic, yet I gave her my trust. I will encourage customers to not look forward to making her your primary mechanic because she wont cut any deals and give trust even if youve been with her for some time.
I went there on a flat(on a Wednesday) I see the sign that says closed on Wednesday, granted. There are three people there, the garage doors open. I asked to get some air, I was on a flat. I was also at a tire shop. One women came out and said, we are closed. I said I’m on a flat, there are people here, can I just get some air to may it to my appointment in downtown Chicago. Another woman came out yelling, WE ARE CLOSED!! This is my only day off! I said I just need some air. They said, it’s a gas station right there. I had went there five minutes ago and it took most of the air OUT of my tire. Said said, go to another tire shop! So, I will all I hope everyone that reads this does also.
A hidden gem. Fixed a flat tire for $15 in 15 minutes that Car-X claimed was unrepairable by law and would cost $400 & 3-4 hours to obtain and install.
Awesome place to get your car fixed. Or routine maintenance. Always great service.
This place is HONEST and HELPFUL with your car repair needs. They work with you and give information without taking your money or time on things they cant fix.
Very honest about work and very affordable prices and great staff. Highly recommended !
Theyre honest and do good work. They dont try to over charge you ☺
Quick. Reliable. Polite. Professional. Claudia Rocks!
They are bad ethics and are rude. Came in to get my tire fixed. And supposedly they fixed. But really didnt and resulted in my tire being destroyed. Brand new tire not even a month old gone. Thanks.
Honest and upfront. Pricing is great. Mechanics are greay. Definitely wont be disappointed.
I would not recommend this place to anyone. Went there to have my car checked out and they told me that the squeaking noise under the car was the differential and it would cost a few thousand dollars to fix. I took my car straight out of there and my dad looked at it and he determined it was the rear U joint. I went to the part store and got a U joint for 16.99 and it took my dad no more than an hour to fix it. No more squeaking, and messing with CLAUDIAS repair shop, I wouldve been out of big bucks and my dad didnt charge me to fix it. My advice to Claudia, please send your mechanics back to school, or maybe you tried to get over on me! Do Not Trust this repair shop, they SUCK! Needless to say, Claudia you are very rude and you need to learn good customer service skills!
Best place to get your car fixed great mechanics great service cool owner
Always fair prices and used tires have really good thread for the price.
A place for used tires ONLY!! Had a job done that was okay, but when I got my car back, front end was vibrating (shaky)......was told I would need more money to fix because my car was old!!
Good customer service. They take care of you and your car.
Good focus on customer needs, multiple suggestions for repair work and costs provided.
IF YOU NEED YOUR CAR REPAIRED, THIS IS MOST DEFINITELY THE PLACE TO GO! SUPER FRIENDLY, GOOD PRICING AND GOOD WORK.
Claudias is an excellent shop & is very respectful. Also cars are sold as is ms. joanne in comments below. She didnt want a black guy to work on her car with her being a black woman herself, what does that say about her? well anyway i would reccomend this place to anyone.
Great service. Very honest people.
This the worst place to rapier cars they steal your money and don’t put the right parts that you ask for the lady is disrespectful for wanting to make us pay more money for a part we asked for in the beginning
Very polite service advisors
Simply one of the best
Great customer service good mechanics
Dont ever go here paid for a tire and they plugged my old tire and put it back on.
Fast and friendly service, very fair on repair prices.
Love this place.
Awesome service 👍
Great service
It was great
Claudia the owner is awesome
Good and honest
Great service