Even though they periodically switch out items there is still plenty to choose from. Good store. Clean. Friendly checkers. Easy parking.

Hard to find the products I needed. Several were out of stock. Lots of self checkout lines available, but only 2 for regular checkout.

I can’t think of a single way that Sam’s club is better than Costco. Everything at Costco is better - from the product mix to the employees. The employees here all are unengaged and unmotivated to help. I wanted to cancel my membership because the customer service is so awful but after waiting in line at the customer service counter for over a half an hour, I joined several other customers and just gave up and left.I’ll be going to Costco from now on.

Visit for tire install by way of appointment. Michael provided customer service & tire install and all was in order. They, like most establishments, are swamped and working their butts off...thank you 3 for your service🧡

The best customer service ever in Chesterfield location. Ayeasha Dandridge is very helpful, friendly. Such a great employee at Sam’s Club

Great place for shopping. Always spend too much but I keep going back. Lol

Called to ask a question. Left on hold for 30 minutes. Once I made it to the store. The associate was standing at the desk letting the phone ring.

They didnt have the one thing I went there for, though the website indicated the item was there.I really want some Pure Fruit Snacks.

Great deals. Excellent customer service 👏

We are able to run in and run out & grab whatever we need.They always have lots of seasonal selection but will have the usual in stock!

Exceptional customer service at the snack counter today! Kudos also to the employee who quickly diffused an escalating argument between employees by the front entrance.

Wonderful store. This should be a model for other Sams to look at on how to run a store (St Charles). Special accolades to the pharmacy, Erica is the best!

Good Sams location. Well managed.

The Sample Machine Wasted My 1 Min Time Had To Watch Demo To GET NOTHING…..The Self Checkout Lane Messed Up!!! The Lady At Door Scanning Receipts Was Not On The Ball!!!

Beautiful store. Saved some $$$

Clean and helpful staff, got a good deal on some luxury queen size pillows, and they had oat milk today. Always enjoy coming to this location.

This place is always good.

Happy with service disappointed they stopped selling a few items i needed.

Not to much for gluten free but some I want to give 4 star but I have a heart for that fwi be kind thanks

Worst customer service. I had asked for assistance with a large item in my car and after loading that the agent just walked away leaving the huge cart (not the regular cart)for me to put away. I called out to him and asked him to take it along with him

The place was clean. Very well stocked.

Had everything I needed and more!

Good prices, easy self checkout.

Very nice and clean! One of the nicest Sams Club Ive been in.

We call it the $100 store. You cant get out of there without spending at least $100. We love this place.

Very disappointed, employees were rude and store seems a bit empty. I normally go to Costco but decided to get a Sams card just for the savings on gas when Im not around a Costco. Big mistake! Wont be renewing my membership! If I could give it negative stars 🌟 I would for sure!!!!

Scan and go is smooth

Store was clean and well organized. Staff were pleasant and helpful

Great atmosphere friendly staff easy access to wat u neec.

Bought an air fryer and a portable grill that were on special buy this week. Great deal!

Knew what I wanted got it and left.

Bad attitude by one of your team members, the other one was great! First one needs attitude adjustment.

Its Sams Club. You know. What else would I say here?

Our checker was the nices youg lady ever...her name was LaLa ....Merry Christmas!!

Nice clean club.Great prices.Friendly associates

I had a curbside pickup, and even though the pickup area had several cars, Ive never gotten my order so quickly! They do a great job with customer service!

Great! Always clean and organized. Employees are always courteous, helpful and professional!

They have the herd moving right along. In and out, no problem!

Love the customer service, great store

Convenient location. Looks like everything is stocked up again. Like the specialty items that the meat department carries.

They seriously never answer the phone. 4 people in the service desk, and others just watching the phone ring. It’s 10:30 am I have been on hold for 10 minutes on a Tuesday and they opened at 10pm.

The self scan app that they provide, makes shipping here a wonderful experience. Some items were out of stock.

Very crowded, hard to get around and get what you are looking for. But the selection is unbelievable.

Was so awesome!!!Great selection of everything. Employees super helpful.

Awesome deals.

If I check in the entire point is to have little to no contact.Why are the workers plastering themselves to your window to see your I.D. This location is the only one I have experience this at.Please do better.

Everything I needed plus a couple fun things

Very friendly pharmacy staff-!

Scan and go is the best feature any big box store could offer to the customer

Love the Sams check n go scan app. We avoid the lines totally. Wish they had more samples some weekends. Produce is generally really good. Love their rotisserie chicken too.

Every Sams Clubs I’ve shopped at there is always a few employees that are Very Rude & Nasty to the customers ! I have seen & Experience It Several Times, So Unprofessional !!! Chesterfield Valley, South County & North County . Sams Club Please Train Your Employees On Being Nice & Curtesy To The Customers.

The store itself was fine, but several employees and customers werent wearing masks or werent wearing them properly. Ill stay away from here.

Very impressed.. thank you Glenn from the meat department... amazing service... this guy 💯💥

Absolutely horrible customer service. I was in shock in how these 2 employees treated another human being. The door greater was an older gentle man and I thought at first he maybe he was just hard of hearing but that was not the case, he was just asking me the same question over and over again and completely ignoring the words coming out of my mouth. I stopped at the front door to ask him where the customer service desk was. When I asked he wanted to know why. I told him I had a couple questions about tax exemption. He then asked again and again and again. At this point of arguing with him about the location of the service desk I just walk away. After arriving at the service desk to inquire about the questions I had and process to go through for tax exemption. I received the most ignorant response from this woman. And while explaining to me the process she was pounding her LONG FAKE nails on the counter. She stated this is a private membership and there are policies. I said yes thats what Im inquiring about. She proceeded to explain to me that Im not in Target or Walmart or any of those other places this is a membership. While the whole time pounding on the counter. I have a personal membership and do not want the tax exemption on my personal card. As this is unethical and morally wrong. I just wanted to inquire about a one time use as our none profit organization has a big event coming up. I would have been just fine to be told the polices/procedure. WITHOUT THE ATTITUDE. I would have continued my shopping and paid the taxes. No big deal. Then I got the comment dont expect free, I didnt listen to another word and I left. I gave a 1 star because of the part of the store I did see was clean of trash and the couple shelves I did see while waiting in line at the service desk were organized. BUT NEVER AGAIN WILL I GO TO THIS SAMS LOCATION.

Store was clean and full of selections, cashier was rude as hell tho, just another supersize walmart, just diguised as a Sams, go to the one on manchester instead.

No granny Smith apples or strawberries. I get the strawberries but no green apples for quite sometime.

Very clean and organized. Saw two people walking around with cleaning supplies and actually cleaning up.

Great! Quality foods at good prices!

Always clean and using the app Im in and out in no time.

Had an issue with tire inventory on day tires were to be installed. Drew and Mark worked hard to get the job done and made things right for us so we could go on our trip. Really appreciate their getting the job done and taking care of us as the customer.

Great service as always

This is a VERY busy store at times, yet the employees here always seem to carry a personal touch and willingness to help! I go out of my way to shop at this location because the employees are caring and the management team runs a great store.

Good selection of items and great return policy but the 5 stars are for the new scan app. Never wait in line again by using the Scan & Go app. Also sign up for their MasterCard, amazing percentage on paybacks. AND business members get in st 7:00 am and get free tire repair. So many good things and one place.

Decent Sams club. Its definitely on par with the other clubs in the area. Plenty of items (in bulk) available, pricing fairly good depending on the item. Layout is slightly different but similar to other clubs, still has that familiar feel. If youre new, the club is easy to navigate. I did not use the checkout lines, as I use the Sams Club app to scan my items and pay. They scan a QR code on your phone when you exit to confirm your purchases. The food counter was ok, near the end of the night and they were out of some items - namely some ice creams / smoothies.

Always good

Did an in store pick up at the Sams in Chesterfield Valley this past Monday. They advertise that all employees are wearing masks for their safety and the safety of the customers. While I was there I saw 5 associates with no mask - and I didnt go through the whole store, I was only in the front by the pick up, which is by the exit. The exit checker, who literally had contact with everyone who had shopped, was wearing her mask with her nose hanging out. Of course, she also had to invade social distancing to check your receipt and scan an item in your cart. I tried calling to talk to the manager for over an hour and a half. Of course, there was no answer. I, for one, am extremely disappointed in their lack of care and will not be shopping there in the near future.

Was clean and well stocked.

They had cleaningwipes in the value pack on a Sunday which I have not seen in months anywhere!

Great experience! Love the self check out app!

Great store

Went to make a payment at the Member Services desk and encountered a very rude associate named Denisha. Just rude for no reason. She needs better training and a complete attitude adjustment.

Store is well kept. Staff is friendly.

Hey they have toilet paper! Yeah. Friendly staff staying safe and helpful.

Was on the phone for 8 minutes checking on Christmas photo cards that I ordered online. The phone number on the on line order is for the photo department which i dont know if they still have one. I am now on the the phone 5 minutes for the customer service desk no response just the robot.

They have a great deal of items. They just didnt have what I wanted today.

Checking out is great! I use my app as Im shopping to scan and pay... no checkouts and just have to show phone to person at the door. Its a great system in my opinion!

First time customer at this Sam’s club and was horrified of the poor management skills of staff. No concept of social distancing in this Covid crisis days- staff with improper mask placement; nobody following 6 feet distance guidance. Had to wait 15 minutes at “Club pickup” even though I had notified by App that I was there at store. Only silver lining is the Scan and go App.Will return back to Costco....

Sams club has all the pillows

Getting someone to help you is sometimes difficult. The help desk also only had two people. Good deals though. The self-scans are a hassle in my opinion, but they are faster. With less checkers, Sams should drop prices further. Right Stan?

One of the largest Sams Clubs I have visited. Very clean, helpful and cheery associates! Sunday before Christmas and everyone was upbeat and friendly!

I went in to order a cake and cupcakes for my daughters birthday party. Before I could even start writing down my order, the lady behind the counter started barking at me about when I wanted my order. I told her Sunday and she said not until after 2pm, um okay. Well definitely not until after 11am. I wrote down what I wanted and she finally came around to talk to me. She then proceeded to tell me I couldnt have colored whipped icing and circled buttercream. Um no, I want whipped. We dont do that. Okay fine forget the cupcakes. Then I pointed out that I wanted Happy Birthday written on it and she said she cant write Happy Birthday on the cake. Seriously?! I went to confirm with managment at customer service and all she could say was, whatever they told you. You cant even confirm or deny the rules of the bakery? What a joke! I order all of my cakes/cupcakes from Sams because of the whipped icing. Guess Ill be looking for a new place to take my business!

Want to thank Kari and Jeff for a great tire purchase experience at the Sams Club in Chesterfield Valley- Club #06252. Kari took care of getting my tire order and getting me the Michelin discount. Jeff took care of getting the tires installed on my husbands most prized possession (his car--not me) and even helped me load up my Sams Club purchases. Also want to thank Debby for helping with my plus membership renewal. Thanks Guys

The good: Sams is a great place to buy quality products in bulk, or the occasional higher end product at a good price.The bad: Employees are a bit unorganized and appear as their training is lacking.Also, I have been on multiple occasions when you take the item cards for the items you want to buy (such as gift cards and electronics)to checkout and pay for them then find out the actual item is sold out, thus spending additional time with customer service getting your money refunded. The store(s) apparently suffer from some disconnect by having many more item cards than actual items.

Ive never had a bad issue at this Sams club. The store is kept clean and is generally not very crowded. We use the bakery a lot and they do a great job.

Excellent produce and selection. Things move quickly here, so everything is fresh. The service Ive received has also be above average. Very pleased.

Always a good deal

Was so impressed by the patience and service from Eric / produce mgr. Exceptional!! Thank you Eric

Had no toilet paper and no bottled Coke Zero Sugar only problem s.

Everything is going back to normal. Have everything youve been looking for.

I have had a Sams membership since 1991, a business membership since 1999.....a plus members since 2016.....I was basically jumped by a female door attendant checking memberships when I tried to enter @7:15 am. I showed my card and walked in as I always do...the door attendant jumped in front of me yelling you cant come in you have the wrong membership. I felt as though this was racially motivated by the further comments of the door attendant and of the lady in customer service. IF YOU ARE A CAUCASIAN MALE BUSINESS OWNER DO NOT COME TO THIS STORE!

Had everything I needed.

Absolutely horrible treatment. We have been a long-term customer of this establishment and been treated absolutely terrible due to someone having a bad day!! Club pickup customer service is horrible!!!

Really nice store and great services

They moved things around in the store, more confusing

Dont want to give this store 1 star. Horrible customer service including the manager. Go to member services to get a pick and pull order that was suppose to be ready 6 hours ago. When waiting in ine to get someone to wait on you a lady that works in members service finished up with the lady in front of me and left. She seen me standing there as we made eye contact several times . The guy apologized multiple times. Then again on my way out . When the order was brought to me not one person offered me help from the lady who brought the 8 cases of water to the lady who checked my receipt to the man apologizing once again for the poor service . HORRIBLE

Great for buying produce and the best price on Kerry Gold butter

Great curbside Contactless service!

Excellent customer service, the club manager Brian was very helpful. Clean and organized store!

Always nice and clean always stocked great prices on the things I always need good job

Found almost everything I needed