These guys are great to work with... Professional and nice about explaining issues I did not know about . Matt did not make me feel dumb when I asked about some basic computer info I was not familiar with, I am not a computer guru. Thank you !
We have used FeatherShark for VOIP phone systems and IT support for over 2 years and have had great experience with them.
During a storm our power was out as well as a fiber-optic line being cut. So our phones were out for 24 hours plus. Feathershark notified us when they detected an issue with our phones and assisted us in forwarding all incoming calls to my cell phone. We never missed a call.
Our District has used FeatherShark for our IT Services for several years. They do a great job of continuously monitoring our equipment and quickly assisting us in times of need. All their employees are very knowledgeable and always happy to help!
I like that when we spoke about bringing FeatherShark on board, they told us that we would be able to speak with some live when we are having issues, and that they would fix our issues fast. Turn around time to speak with someone is fast, along with fixing our issues. Training the employees was an experience that we never had before. FeatherShark prides themselves on good values, good qualities, professional, and responsive. They are holding up their end of the deal. Great Company
Robertson Fire Protection District has been using FeatherShark since March of 2020, They have been fantastic to work with. Our previous IT person had to retire suddenly, when he got sick. We contacted FeatherShark, and they immediately understood our situation, and we did not miss a beat. When we contact them, they call back immediately and resolve our issue, which is usually operator error. I cannot speak more highly of this company and their personnel, they are always very professional.Thank youMaynard HowellFire ChiefRobertson Fire Protection District
Any IT issues are handled immediately, from the simple questions to a request for a redesign of the system. Professional service that covers all aspects of my IT needs. Easy to work with and great customer service.
The folks at Feathershark are knowledgeable and professional. The tech support is responsive and thorough. Would highly recommend for your IT needs.
Matt was able to resolve the problem in a timely manner and was very professional.
Thank you for your help and professionalism. FeatherSharks service has been outstanding. The FeatherShark team has worked hard and efficient to accomplish the task is hand.
We were having big IT issues when I was referred from another Fire District that was happy using Feathershark. I wanted someone that understood fire service and someone that would respond in a timely matter. I am pleased that Feathershark stood up to my expectations. I would recommend Feathershark for your IT needs.
Monarch Fire Protection District shifted our IT services to FeatherShark back in early 2020, we are extremely pleased with their responsive customer service, knowledgeable team members and progressive approach to our overall IT needs.
FeatherShark took our out of date, continuously issue filled and antiquated IT system and put us at the front of todays Emergency Services IT. Their ability to create solutions for our individual needs has taken us from our IT being one of the top issue for our district to helping us be able to collaborate and focus on the important issues of emergency services within our community and our staff. In my opinion FeatherSharks best attribute is their ability to problem solve our industrys unique needs.
The team at Feathershark has worked with us to employ new strategies and begin to break away from pushing paper around. They are patient, and responsive to our unique needs.
Up and coming IT Solutions team with an amazing Service Desk and top notch service that other IT organizations cant deliver. If you are in the need of IT services and want it done right and with IT professionals you can actually talk to. Look no further than FeatherShark!
We have been using FeatherShark for our Phone and IT services for the past 4 years. The service is outstanding and when ever we have had an issue they were right on top of things.I would recommend their service whether you are a small or large business!
Friendly local coffee shop. Great coffee!
Matt and his FeatherShark team have been a great asset to the Wentzville Fire District. They have totally helped us revamp and greatly improve our efficiencies, collaborative efforts, and general communication both externally and internally. Thank you FeatherShark!!! -Assistant Fire Chief John Schneider
Excellent service. The Cloud support, along with the coordination of our communication systems, has saved my company time and money.
I have never had a computer company actually say and do what they said