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Blakes Auto Service
2954 S Military Hwy, Chesapeake, VA 23323, United States
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Blakes Auto Service

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Ta
Review №1

The service that we received at Blakes was excellent! They completed our state inspection and did some diagnostics for the check engine light that came on. John was so friendly and kind to my daughter and I while we waited.We highly recommend them for all of your auto care needs!

Os
Review №2

Honest estimate and good service. They worked some on holiday weekend. Id recommend

Fr
Review №3

Gave me service on a holiday weekend. Have a state inspector onsite. Good prices.

Na
Review №4

This shop is not bad at all and my only complaint would be I had issues with the time estimate changing. From one day to two etc. Its okay though because I think they did a good job and Im not a mechanic so it was most likely do to the fact the issues were more difficult than they thought. But they were polite and answered my questions

Em
Review №5

DO NOT USE, Spent $800 on repair only to have it fail inspection due to repair they performed. Not to mention they lie and waste time. Literally go anywhere else.

Da
Review №6

Over 7 decades of automotive knowledge & experience amongst the techs & owner. I recommend several friends & family to bring most if not all car/truck needs and concerns to Blakes Auto Service

Ji
Review №7

Excellent service!!! Very direct and honesty. Kept schedule although it was very busy. Great for Safety State Inspection with great prices.

Su
Review №8

They don’t even deserve a 1 star! They told me they would fix my car and gave me price. They HAVE NOT started the job. It’s been 8 weeks and they never even called me. I would call and they gave me every excuse in book. I don’t usually leave reviews but they have NO customer service or ethics about their business!

Ju
Review №9

Good combination of quality, price and time. Took the car in for an inspection and had a couple simple issues corrected for $80.

Ga
Review №10

Very friendly, great quick service. First time there, was very pleased.

Qu
Review №11

I took my Volvo in to get a major repair done, the front desk to the techs in the back were very helpful ! I received around the clock updates /notifications about my vehicle . I’m thankful for the shop and the work that was done !

TH
Review №12

Good quality service...I was in and for yearly inspection. And, Without an appointment.

Ke
Review №13

Since moving to this area, I have exclusively used Blakes Auto for state inspections and any issues Ive had. Today, I got an oil change and it was exactly like any other time. They took care of me, no issues and the price was as quoted. I feel like they are crazy honest and super good to their customers. Highly recommend coming here even if you arent in this immediate area.

Ba
Review №14

Ive been going to blakes for as long as I can remember. Very friendly and welcoming. Cant beat the prices either!

br
Review №15

This place is so awesome and millys is close by walking distance. But this place was fast for car inspections and they did an amazing job with my car. Thank you

An
Review №16

Went to Blake’s for a last minute state inspection. Called ahead and they were able to get me in quick. The service was fast and only took about 30 minutes. Appreciated how they didn’t try to sell me on any services or any unnecessary upgrades. The co-owner and other service technician were very down to earth and polite which made for great conversation. Would highly recommend!!

Es
Review №17

Went to Blake’s Auto for a state inspection and was taken care of in a great manor. Inspection was done in a great amount of time and price was very reasonable. Customer service was at its best! Definitely recommend.

Ha
Review №18

I love Blake’s. Very quick and painless. I dropped my car off on Saturday for Monday state inspection. John called me before noon and let me know if things to fix prior to getting the inspection and the total cost. Once everything was complete, he called me back. I wasn’t able to pick it up before closing so I went and paid and he had me park the car somewhere outside the gate so I could pick it up later. Everything is very convenient!

Je
Review №19

These are some of the finest people that Ive met. Not only did they take care of my vehicle but they kept me updated on repair work they were doing and were kind and sweet. The older gentleman working there even gave me a ride to my friends house who was nearby so that I didnt have to walk. Will be back for future service! Thank you!!

Ch
Review №20

Good honest guys working here while everyone wants to keep your car overnight these guys had it pumped out in about an hour with two ahead of me. Real quick and easy with Blake.

Gr
Review №21

I was told my car failed inspection and needed a rear left control arm and bushing... Took it to my old mechanic out near Smithfield and he said everything was fine and passed re-inspection without any repairs.Also, I waited from 7:30-7:45 am trying to drop it off on my way to work, because I was told Blakes opened at 7:30, but no one was there so I just had to leave it.Wont be coming back.

Be
Review №22

Great place to get your vehicles seen. Michael is the best in the team in my opinion.

Co
Review №23

Got everything I needed done within 5 hours of my first phone call to Blake’s. They even stayed a few minutes after closing so I could come get my car the same day. Good service good people.

Sc
Review №24

Ive taken my vehicles several times to Blakes. The recent work I had done was actually less than the original estimate and they happily gave my deposit back AND explained what future work I need done without being pushy. I know a lot of places that wouldnt. A great family owned business.

Fa
Review №25

Great group of people here. Very professional. I took my vehicle in for a pre-purchase inspection and the mechanic was very knowledgeable. The person at the front desk was very friendly and knowledgeable as well and helped answer all my questions. Would recommend to everyone. Thanks!

Da
Review №26

Honest, locally owned repair / inspection shop. Never had a bad experience here, recommend them to all my neighbors.

Ty
Review №27

I now have been here multiple times and never had a problem with them. Everyone needs a trusted mechanic to keep them on the road. They have always taking good care of me and never try to up sell anything

Da
Review №28

I love coming here they always treat me like family and are truly honest with my car issues even after Ive been to dealerships that Don’t tell me the whole truth!!! I’ve used them for my car and now also use them for my girlfriends car and they have been nothing but great!!! Thanks Blake’s Auto!!!

Sa
Review №29

Went in today for a state inspection. Was in and out with in an hour. Great service and there was no wait time when I got there. Thanks so much!

Ma
Review №30

I called in at 3:30 in the afternoon and they got me in same day before closing at 5! My inspection took less than 45 minutes and customer service was ON POINT! I’ve been using Blake’s for two years now for my vehicle inspections and I will continue to go back and recommend them to everyone. Truly an awesome shop. last year I had equally as awesome service.

tr
Review №31

I would definitely recommend this place to everyone because they got me right in and had the best prices. Very friendly staff and trustworthy and made me feel like a longtime customer. I will definitely be a returning customer and I really appreciate small family businesses instead of the big chains that charge outrageous prices. Thanks again to John and his dad at Blake’s Auto!!

Se
Review №32

Outstanding customer service! Hands down the most pleasant experience Ive had at an auto shop in the Hampton Roads/ Tide Water area. I went for a State Inspection. It was a busy day, I was immediately informed on the wait time and the shop offered to give me a ride home instead of calling for a ride. I wish every business showed this hospitality and appreciation for their customers. Blakes Auto has earned my business, from now on the only shop Ill go to.

Al
Review №33

Went there for my vehicles state inspection. Walked right in and out in 30 mins there was no wait. Super nice people!

Ma
Review №34

First time going there and I had two vehicles inspected and back to the same day. I will definitely be back. Employees are courteous and professional. Thank you Blake’s!

Ke
Review №35

I was extremely satisfied with the service I received today at Blake’s Auto Service. I was up against a wall with the expiration of my inspection today. You know how busy inspection stations get on the last day of the month. John was so kind to get me on the schedule, and the office team was very professional and friendly. Thank-you for going the extra mile for me today. I will definitely be back and will highly recommend your business. Best regards, Kevin Hickok

Ga
Review №36

They took care of my truck, which other mechanics always overcharge me to work on. You was in and out of there within the soan of an hour, which includes parts being delivered for a brake job. Truck still runs smoothly, and they take care of return customers. They know how to treat ALL their customers.

Sa
Review №37

They were so quick, thorough and professional with my inspection. John at the front desk was very kind and helpful with all the questions I had! I 100% recommend Blake’s Auto Service.

Pr
Review №38

The first honest and ethical auto service company I have worked with in many years. Will be a customer always

Di
Review №39

If you want to go to a repair shop that is Honest, Fair with Great Customer Service then go here! If they cant fix it they will send you to someone that will and that will reasonably price your repair. I will definitely come back for other things that I need in the future!

Ma
Review №40

Very friendly and honest family owned business. They try to help you fix the problem first before taking your money with a diagnostic. This helped save us a lot of moneyHighly recommend

Ch
Review №41

It’s hard to find a Macanic with good customer service these days but Blake went above and beyond to help me out. It was my first experience with them but won’t be my last.

De
Review №42

I am so glad I went to this place! I was shocked at how great their customer service is! Drew came to my house which is about 10 minutes away from his shop, because I wasnt sure if I could drive my car after it started smoking while I was driving my kids to school. He didnt want me to drive with my kids and came to inspect my car. They knew right away that I had a torn radiator hose. They got me in right away and I am so grateful! It is hard to come by great places like this. Honest to goodness people with great prices. I am never going anywhere else. Thank you Drew and everyone at your shop! My car is running great.

St
Review №43

These guys were great. Its a small operation but outstanding customer service and reasonable prices. I will use them for all my automotive needs.

Me
Review №44

Definitely best place around. They are all about their customers experience they have honest prices and super nice people.

ax
Review №45

Terrible customer service. Spoke directly with the owner Blake who cant comprehend decent customer service and he lost my business to First Team who has better ratings and understands how to properly speak to paying customers. They would of received 0 stars but google would not allow me to give such. A poor rating for a poor company. Warning to others.

Jo
Review №46

This shop was great. Great guys, great customer service, great prices. Extremely professional, walked in an hour before closing for an inspection, had me out the door in 30 minutes. Thanks John & Drew, I appreciate your service and integrity.

Do
Review №47

Very Business Matter My Car was taking Care of Job well Done!

Re
Review №48

Great service

Da
Review №49

They quoted me a price for the job and they delivered. Wonderful experience with this Automotive Shop. Will use it again.

Ke
Review №50

Good service, fast, reliable and friendly staff.

Sh
Review №51

The co owner and his son went out of their way to explain everything to me (female). Was very honest. They took me home and picked me up in my car so thatI I could drive it after being serviced! Will definitely use them again!!

Ku
Review №52

Blakes Auto Service repaired my vehicle after an unexpected breakdown. They knew exactly what to do, charged a reasonable price, and were able to complete the repairs quickly. These folks are honest and trustworthy. I will use them again, and would recommend Blakes Auto Service to anybody.

Sa
Review №53

I have been going to Blakes for the last couple years now. They are the most honest and friendly people have ever met at a Auto repair shop. I would definitely recommend Blakes to anyone looking for a honest mechanic

Ke
Review №54

Why choose Blake’s?1. Good people2. Honest3. Quick turnaround4. Good pricing5. Quality work

Mr
Review №55

Although they couldnt quite figure out what the issue was the customer service was really great and the atmosphere felt inviting. Affordable rates. Will definitely go back if neededUpdate 11/5/19 so what they suspected the issue to be appears to be it. They changed my oil and the check engine light hasnt come back on with driving the car daily for over a week. Thanks so much Blakes Auto. Will be there soon for an oil change for my other car.

Ly
Review №56

I was in the area, read about the good reviews on Google, and decided to give Blakes a shot. John was aces in customer service, his father was pleasant, and even the other customers were positive. The waiting room TV is small but the place had excellent A/C and my car was inspected in under an hour.

Ch
Review №57

Everyone was incredibly friendly. I was there for an inspection and it went much faster than anticipated despite it being quite busy and waiting until the last minute. I will definitely be returning here.

Me
Review №58

Able to get me in on a Saturday. Friendly knowledgeable staff. They gave me a lot of useful info in reference to a needed repair. Will absolutely go back.

We
Review №59

After taking my car in for inspection I was informed it needed some things needed done on the car to pass inspection. I had the minor things done and when I called last minute to have the more time consuming repairs they fit me into their already busy schedule and made sure I had it ready to go as soon as possible. I am very pleased with my car. It is driving much smoother. I will be a long time customer. This was my first time at Blakes and I am more than satisfied. I felt very confident in the service provided. John made sure everything was explained to me in a way that I understood exactly what they were doing to my car. All the staff were professional and personable. I will recommend Blakes to everyone I know.Thanks again to everyone!

De
Review №60

I was very happy with my experience. John made my time there very personable and fun. The wait wasn’t too bad either. I give them a big thumbs up and would recommend them to anyone!

De
Review №61

Once again, outstanding service from the Blakes Auto Service team. You wont find a better customer service minded shop that looks out for the customer like they do. They are honest and upfront and will work to get you the lowest price possible. No up sell on anything. They are the only auto service shop we take our 3 vehicles to.

Ch
Review №62

I had my state inspection done here. Great, fast service!

Wa
Review №63

Brought my RAV4 in for inspection. There were 3 cars ahead of me but they fit me in. They said it would be a couple hours and they called me to update me on the situation every step of the way. Friendly and good service. Ill bring my vehicles back.

So
Review №64

Excellent customer service, great communication skills to what’s going on with the shop and the customers vehicle. Honest mechanics. They earned a loyal customer from my experience today.

Ro
Review №65

Involved in an accident as to the drive shaft was bent. They were honest, straight forward and price is hard to beat! Family owned business with a ton of repeat customers. I myself for the future repairs. They even took time to take me home amd pick me up. Kept me informed along the way. Highly recommended!

St
Review №66

They were extremely helpful and very friendly. They had no problem with my children being with me and even had things for the kids to do. Will definitely go back.

La
Review №67

Stressful time to have car problems, but i have never received such amazing customer service. I will definitely be back. Thank you guys for getting me back on the road!

ti
Review №68

Quick repair turnaround, quality work, and only 2/3 of the dealer cost!

Ba
Review №69

I have been taking my vehicles to Blake’s Auto for 5 years now and have found them to be trustworthy and honest when performing state inspections or repairs and have recommended them to others.

Ro
Review №70

We needed an overdue car inspection. Although Blakes was close to closing time and they didnt have time, they squeezed us in. We are very grateful for the professional service and the concern for our circumstances.You wont be disappointed.

Ch
Review №71

I’ve always had a good experience here. Currently they have a covid-19 sale. Spend $100 or more and get 19% off labor.

Me
Review №72

Great service and a friendly atmosphere you can tell its a family business who cares about what they do and the customers. I get an inspection here every year with no problems. If I need a fix they make sure to get the parts and get it done.

ju
Review №73

I was in need of some sound advice on my Cadillac Ats .That crew from top to bottom helped me get my car back in order .they gave me a great value and a timely repair.

DJ
Review №74

I went there to get my car inspected and the guys were really nice. They went above and beyond to make sure that my car was properly equipped to pass inspection. I will definitely be using their services moving forward if I have any issue with my car

An
Review №75

Very nice folks with the type of service and smiles you do not normally see at big chain repair shops. Highly recommended!

So
Review №76

These guys are the best! Excellent service, honest, dependable and fast! The crew goes way beyond what is expected. Cant say enough about Blakes.Our family will take all our vehicles there.

Na
Review №77

Great business..car took awhile owner was kind enough to bring me home so I didnt have to wait..

De
Review №78

Came in for an inspection and oil change. They took me in right away. Turns out I needed rear brakes also. Was done and out in 1 1/2 hours. Very fast and professional. John, Drew and Ralph are all very friendly. I am glad I found them.

Br
Review №79

I dont think ive met a better family operated mechanic shop in my life. My inspection was 4 months old and they were the closest ones I could find and Im glad I did. Inspection, oil, and tires aired up in less than 2 hours. Super friendly too. They came up chatted a bit which helped the time fly by.

Di
Review №80

Amazing customer service I went in for a state inspection knowing I needed new tires and they went and got the tires before I even arrived for my appointment so I was in and out very Fast great service would definitely recommend

Ki
Review №81

Fantastic! The gentlemen there did a wonderful job in a timely manner. Treated a first timer like me as family. Picked me up and dropped me off at work becuase it was my only available vehicle (service available when within a fifteen minute route and business allowing) they fixed everything I needed to pass state inspection and were super friendly, professional and pricing was reasonable and justified. Will be a lifetimer, whenever my car needs work I will go to Blakes!

Br
Review №82

They were nice .. thought I was goin to be getting good service.. to come out Highly disappointed. Not a good experience at all . Seems like when you’re a women they think they can get over on you . Went in for inspection toCome out them saying I need $1800 worth of work done (which I knew instantly was wrong ) the estimate and breakdown of the charges made no sense and you could see( if you’re knowledgeable about cars ) that they were double charging for certain parts .. and labor ...come to find out being double charged for parts .. and so forth...when they were finished I got my truck back not in the condition it came in had a loose window panel and my windows were no longer working I had to drive back in the cold with my window stuck all the way down n have them fix it ! All after I refused the work .Completely unacceptable

Do
Review №83

The customer service was outstanding. The person that waited on me was very polite and courteous. I would highly recommend their services.

Al
Review №84

Super friendly staff and reasonable prices! As a woman, they always make me feel comfortable, and that I’m not getting ripped off.

Ch
Review №85

These guys are awesome, honest mechanics are hard to find; will definitely use for any other work I need.

Wa
Review №86

Went in on the first day of the month with an expired sticker. In and out in under an hour. Friendly,clean waiting area. Even offer a ride home if you dont live too far.

De
Review №87

I visited Blake’s for a state safety inspection and had a great experience. Friendly staff, quick service, and no attempt to sell me repairs or maintenance that I didn’t need.

He
Review №88

Best prices in town!! They stay very busy but are willing to accommodate! They quality of the their work and prices are better than anywhere else around. Ive been going here for years. Bruce is amazing!

Pa
Review №89

I like the friendliness of the workers therethey explain the problem.I do reccomend Blakes Auto!!I will go back!!

do
Review №90

Outstanding customer service. Impeccable workmanship.

Da
Review №91

Best place in Deep Creek for a State Inspection. Very thorough and fair prices for repairs.

Ma
Review №92

Awesome customer service I dropped my vehicle off for a engine light check and it took a couple hours the owner offered to drop me off at my home and was even willing to pick me up the problem was solved. I have been taking all my vehicles to this particular location Im glad I found a new home for my auto fixing needs thanks again for all that you guys do.

ti
Review №93

Dont waste your time ... treated like they were doing me a favor to service my vehicle

Ad
Review №94

If you want great service and fair prices, this is the only place to go.

Fl
Review №95

State inspection failed due to foggy headlights & possible miss alignment. Offered to fix but I choose to deal with headlights myself. Had 15 days with a recheck for a dollar. Took the car back and it passed after the headlights adjustment. Very satisfied with the service and how they keep me informed on what they were doing. Will return for any further auto needs.

Li
Review №96

Great shop and great people. I be taking my trucks and familys trucks to them. They have my business. They make feel like you have known them for years. I really appreciate them and like I said be doing more business with them though the years.

lo
Review №97

They are always pleasant and courteous. I go out of my way just to get to them! Love it!

An
Review №98

The staff and owners were very professional and went the extra mile to keep me updated on repairs and costs for my vehicle. I also received transportation back to the shop to pick up my car. Very satisfied with the service and I will certainly return again for any follow ups!!!!

Ba
Review №99

Quick Thats important for a small business owner!

Je
Review №100

Great service and they answer any questions you have.

Information
3 Photos
100 Comments
4.7 Rating
  • Address:2954 S Military Hwy, Chesapeake, VA 23323, United States
  • Site:http://autoshopchesapeake.com/
  • Phone:+1 757-512-7454
Categories
  • Auto repair shop
  • Auto spring shop
  • Auto tune up service
  • Brake shop
  • Car inspection station
  • Diesel engine repair service
  • Oil change service
  • Radiator repair service
  • Wheel alignment service
Working hours
  • Monday:7:30am–5pm
  • Tuesday:7:30am–5pm
  • Wednesday:7:30am–5pm
  • Thursday:8am–1pm
  • Friday:Closed
  • Saturday:7:30am–5pm
  • Sunday:7:30am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
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