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Bells Mill Auto Care
964 Bells Mill Rd, Chesapeake, VA 23322, United States
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Bells Mill Auto Care

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An
Review №1

Ken and his team have always done an awesome job for me. I highly recommend them.

Da
Review №2

Great place, honest and good at what they do

JA
Review №3

Amazing, kind, and hard working team. Professional work place is an understatement. Trust me me and take one less chance and use Bells Mill Auto Care. Theyll give it to you straight!

Ta
Review №4

Found my new Auto shop! Great prices, oil change and inspection for about $65! Nice and friendly staff.

K
Review №5

They were extremely helpful and very professional. They looked at my car and had it fixed and running great in record time. They were very honest.

he
Review №6

Did a stand up job replacing my trucks diesel engine. Came in way under dealer. They are very freindly and a great shop.

Ja
Review №7

They do good honest work.

Ca
Review №8

Great service and awesome prices!!!

Me
Review №9

The team were very friendly and nice. Thanks for your service.

Mi
Review №10

Ive taken my daughters car here two times for two different issues and wont take it anywhere else. Both times they got my kiddo back on the road in a safe and timely manner. The staff here goes out if their way to be helpful and doesnt charge for unnecessary repair. They actually care about and stand by their work and reputation. Give them a try! You wont be disappointed!!

Da
Review №11

My local repair shop. Literally right around the corner from me. They know me and my vehicles. That stand by their work. Ive had some repairs that I probably could have performed, but had the techs here do it instead. Ive been a customer here pretty much since theyve opened.

Jo
Review №12

I recently brought my 2003 Expedition there after taking it to another shop. The vehicle wasnt running right and I was told that I could bring it in that morning. They diagnosed the issue and fixed the problem that afternoon, with what I thought was a more fair price.I was thinking it was the fuel pump, which was much more than the coil pack and spark plug replacement that they found to be the trouble. The entire bill was itemized and the charges for both parts and labor were excellent. I wish I started with this shop to begin with, but they will have my business from now on. Good job!

Ja
Review №13

Fast and reliable. Good quality work.

St
Review №14

Got an inspection and a diagnosis on our A/C, but we didnt get the work done here. They were friendly and fair but I cant make any other evaluation. Id go back.

FA
Review №15

We use this auto repair shop for our repairs and state inspections. They are reasonably price, repairs our vehicles as needed and work is completed as promised. They are great to do business with and considerate of their customers needs.

Pr
Review №16

I have never had a problem here at Bells Mill Auto Care. They service my 02 Mustang all the time. New Hoses / Brakes / Fuel Pump / Oil Changes / Inspections and a lot more have been serviced here without complaint. Professional, Affordable, Honest and I highly recommend their service.Edit: Sorry to hear that Russ Gibson, Owner and Founder of Bells Mill Auto Care passed away June 24, 2019. Condolences to his family. RIP Russ, you will be missed. 🙁

Ty
Review №17

Great place n, great people and the manager is very, very helpful and a great guy!!

wa
Review №18

Been getting car and truck serviced there for 8 years. Russ and Ken are great to work with. You have to go early to see Russ.

Da
Review №19

Was able to get in for a state inspection quickly as I was lucky enough that the gentleman was not busy at that time. Make sure you have cash to pay for the inspection as check or credit card will not be accepted. Happy with the service I received.

Ka
Review №20

As a woman, it is nice to have a place to take my vehicle where I feel welcomed and safe knowing that they wont try to take advantage of me or anyone else with minimal vehicular knowledge. Great customer service and family run.

He
Review №21

I drive 30 miles to go to this shop. Ken who runs the front is always helpful! Im glad I have a honest shop to go to. I highly recommend this place to everyone I know..

An
Review №22

Best shop in the area hands down. Always friendly and super helpful!

Bi
Review №23

Have taken several cars to Bells Mill always been satisfied with their service even though weve moved 20 miles away Ill continue using them when you find a great spot you just gotta do whatcha gotta do... All Pros no Cons...

Jo
Review №24

Great job on my truck! Will definitely use again!

so
Review №25

The Owner, and his mechanics are great people. Several of my friends and I have been using these guys for years. I have 6 vehicles and this business has done allot of work for me. Over the years I only had one small issue that was immediately corrected by them. I would highly recommend them and I do to my family and friends.

Do
Review №26

Great place...Great service...Good prices

Fr
Review №27

Ive been taking cars (domestic & imports) to Bells Mill Auto since 2003. Theyve been great to me and I trust them and rely on them. They even rebuilt a USMC humvee rescued out of DRMO for a friend of mine. They are especially good with used-car inspections. Youll get the real condition before you buy. Better peace of mind than a used car warranty!

De
Review №28

They always treated me with respect and explained the work needed thoroughly. Always fair in prices.

Th
Review №29

They are so friendly, helpful, and I knew I was getting a good deal!

Ja
Review №30

Adam and Ken are always helpful and friendly

Ch
Review №31

Always honest got my camry running great in just a day. My go to shop.

He
Review №32

Amazing! So glad I have a honest mechanic shop. We drive all the way from Hampton. Im able to send my daughter in with her VW and have no worries about being ripped off. ( If you own a foreign car you know the struggle)

ni
Review №33

Fast service and helpful. I got my car inspected on the last day of the month with virtually no wait.

Ca
Review №34

Definitely one of my favorite places! Very reliable and will fit you in ASAP.

Ro
Review №35

Thats auto mechanic shop in the area I would recommend this to anyone who needs anything from small to large repairs

to
Review №36

Great shop. 3 F Fair, Friendly and honest. My familys auto repair shop.

ca
Review №37

I went in for an oil change and also asked to have a noise near my belt checked out. I was told it was the pulley tensioner and that the compressor was overworking it. He said my car was in excellent physical condition, not one thing wrong, and that they got rid of the noise. I noticed the next day when it got hot that my blower was not working close to what it had been doing in these temperatures and that my Freon was not coming out as cold. I figured they let Freon out or did something to the compressor to get rid of the noise. I went back today to ask what they had done because my ac was significantly worse after they looked at the noise. At first the service manager said they only did an oil change, then admitted they did look at my compressor and tensioner. He said they didn’t do anything for the noise, which I know isn’t true because it did go away and had been ongoing for awhile. He said that once you leave you can’t prove how something was working and it can change suddenly. It sounded fishy to me since my dad owns a shop back in Ohio and I can tell when someone’s lying. He said they would look at my ac for a $105 diagnostic fee. So they told me nothing was wrong with my car and now under questionable circumstances, they won’t even look at it for free as a courtesy. They want to profit more off me because I guess an oil change wasn’t enough.I came here because of the high reviews but these guys are worse than Merchant tire by a long shot! Now I have to diagnose what’s wrong, get someone else to fix whatever they did and take them to small claims court for the bill, contact the BBB, state attorney generals office and consumer protection agency. Horrible customer service. Avoid!!!

R.
Review №38

RV serviced there. Great service. Southern friendly. A plus

So
Review №39

The only place I trust to work on my vehicle.

Fe
Review №40

Service, but my car still clicking from them putting on a water pump

Wi
Review №41

Friendly owner and staff. Always try to meet your needs.

Me
Review №42

They put my rear breaks on backwards.

Je
Review №43

Had an inspection done. Good customer service and I was in and out quickly.

Information
23 Photos
43 Comments
4.7 Rating
  • Address:964 Bells Mill Rd, Chesapeake, VA 23322, United States
  • Site:http://bellsmillautocare.com/
  • Phone:+1 757-436-5950
Categories
  • Auto repair shop
  • Auto spring shop
  • Auto tune up service
  • Brake shop
  • Diesel engine repair service
  • Transmission shop
  • Wheel alignment service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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