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Andys Auto Electric
936 Professional Pl C-1, Chesapeake, VA 23320, United States
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Andys Auto Electric

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Ri
Review №1

I have nothing but good things to say about Andys Auto Electric: Great service, very good people working there. They are definitely professionals and conduct themselves accordingly. I highly recommend this place to others that are in need of an experienced team to work on their car. A big thank you to the entire staff there.

Ti
Review №2

Andys Auto Electric is by far the most organized shop Ive ever been to. They handled the scheduling like a Drs office to include reminder texts. Everyone was very professional and friendly. They found and corrected my issues quickly. One of the issues wasnt quite right and without any issue they had me bring my truck back and they went right to fixing the problem. I will absolutely go back and will recommend them to anyone!

ja
Review №3

Ben is awesome. The owner Andy whom I did not meet is awesome too. So my buddy was there building a transmission, I needed to get my car on a lift to locate a oil leak. My buddy made a call to Andy and he was like sure, he can use the lift. Ben was very knowledgeable and assisted with putting my ride in the air. I am no mechanic, actually a general contractor. I swing hammers and they turn wrenches. 2 different worlds for sure. Ben even printed out the issue of the computer for me so that I could take the print out to Ford as the my RS is under warranty. I can tell you this, if Ford doesnt own up to selling me a car with a oil leak then I will more than likely have the knowledgeable guys at Andys get my baby rite. She isnt your average Ford for sure. I did catch a screw in the tire from the parking lot, but keep in mind the parking lot is shared with other companies who also work on vehicles, so really the screw could have come from anywhere. All in all I highly recommend Andy Auto for your mechanical automotive needs.

Ma
Review №4

Terrible, wish I could give them 0 stars. These guys are a joke, stay away! Brought my truck into Andys auto electric cause I was having electrical issues and I couldn’t figure out the problem on my own, they had my truck for over a week and “couldn’t find any issues” then proceeded to Charged me a “diagnostic fee” of 117$ when they literally didn’t do anything. I just want to warn people that this place is a scam and I would highly suggest you go elsewhere.

Sh
Review №5

They allowed me to bring in my own parts. They replaced the parts. The vehicle ran well.

Co
Review №6

I had a terrible experience with their receptionist/ manager Kate or Kat. She provided horrible communication and constantly changed her story in regards to the status of my car, updates, and pickup times. I would have to call her constantly, without her following up on her promises. She even made the mistake of mixing my car up with another, ordering wrong amount of product, etc. The problem escalated to the owner having to step in and resolve the issue. However, the OWNER both quickly resolved the issue and was able to have my car fixed and in my possession as soon as the issue was brought to his attention...HE FIXED THE PROBLEM IN UNDER 2 HOURS. The owners problem resolution and customer service was 10/10. However, I believe Kate/Kat was the only sole reason my experience was bad. Overall, the work was phenomenal and the owner provided me a helpful resolution...I just wish my experience with Kat was better.

Ka
Review №7

I have a 1994 Mercedes, yes, a 1994. Well if you know foreign cars an electrical problem can not only be hard to diagnose once it is it usually $$$$$$.I called Andy’s after calling a few import service stations who told me NO they could not help me due to age of the car. Andy said bring her over asap. They are a first come first serve shop and they fit me in that day. They quickly found the issue and had me back on the road.I held my breath when the fellow was preparing the bill and to my utter surprise it was very reasonable.Do not be fooled by the name either they DO IT ALL not just auto electrical.I will most defiantly be making them MY SHOP OF CHOICE.Thank you to the Team at Andy’s for the Awesome service, I am super happy!!!

La
Review №8

My truck died on me, wouldnt start and had some electrical issues. I had read their reviews and decided to give them a try. They did not have an early bird drop off, but I had AAA drop it off on Sunday evening, and called them Monday morning and told them the trucks issues. They responded the next day with their diagnoses and provided est. I agreed to the work, and they proceeded. I was expecting the worse and recieved a call two days later stating truck was finished. That Thursday, I picked it up, price stayed consistant, no extra parts or labor. I am very pleased, they do what they say, very refreshing.

مح
Review №9

A little slow getting the part needed for my vehicle. But they explained the situation, fixed my car and got me on my way.

Ty
Review №10

I took my car there to find out where it was leaking from. The lady name Vickie kept pushing going through our insurance company for the service we kept telling her that we were going to pay for it ourselves and she kept pushing us to use our insurance. She called us and said we needed a new motor for my sunroof because it would not open that was not the issue and there was nothing wrong with the sunroof but she was ready to call the insurance company. Please dont deal with Vickie when you take your car there please ask to speak to a mechanic me personally I will not be taking my car to them for anything.

Ca
Review №11

They did explain all the things that were done and things that were needed to be done.

Vi
Review №12

There is no doubt - this place is just amazing. Super friendly, nice and professional staff. I was test driving a car and needed a mechanic to check it. They did a great job, I couldn’t wish a better place to go to! Thank you so much!

Da
Review №13

Very professional, informative and helpful. Definitely recommended.

Tr
Review №14

Very communicative with the process of my repairs. Almost too easy!!! The lady that works the desk and takes care of the phone was so polite and patient

CU
Review №15

Ive been coming to Andys for several years because of all four characteristics. Just got work done there that was estimated at 3 times more by the dealership. They could have doubled what they charged and I would have still gotten more bang for the buck in all respects than the dealership Ive been going to for 20 years would have provided. They have earned my repeat business, and I couldnt be happier.

Gr
Review №16

Ive been going to Andys for about 15 years now. Despite their name, they are actually a full service Auto Care facility. Now that Im a full-time Uber driver and put lots of miles on my car, I depend on Andys to get the job done right the first time, and at a fair price. The ladies in the office provide accurate, polite, and professional customer service. You just cant go wrong with Andys!

He
Review №17

I took my van to 3 different stops. The first two misdiagnosed the problem and replaced parts that didnt need to be replaced. I spent a lot of money and still nothing was fixed. One of the shops told me they were positive it was my computer and referred me to Andys. They diagnosed it and said it was not my computer, it was my intake manifold and that I had an air leak. Made so much more sense than what the other shops told me. They were so helpful. They fixed my problem in one day and now my van finally runs amazingly and Im not stressed anymore. I cant thank them enough for actually fixing the problem. They were so professional and the ladies in the front are so sweet. I will always bring my van back to them.

De
Review №18

My 32 year old, Canadian import only, truck came to a screeching halt on the road, so I started making calls to get it repaired. This breakdown was far beyond a job I could do myself in the driveway. Some highly recommended mechanics would tell me, No problem, Ill call you back, only not to return the call. Others, with elevated voices, and using a lot of hyperbole at the age of the truck would throw out an outrageous price.I then called Andys Auto Electric. Wendy and Vicki were friendly and calm on the phone and after doing some of their own research on parts, actually called me back with positive details! The pricing was fair and the whole staff displayed confidence that they could repair the truck that I once thought doomed. Their quality of service is unrivaled. The mechanics didnt necessarily have it easy with my repair, but managed some fantastic work. Its now several weeks later, and Im still amazed at the job they performed. I also now have a trusted mechanic for life.Cheers to the whole staff,

Ty
Review №19

Fantastic service. Took my Volvo in for an electrical issue with the sunroof and a transmission service. They used the specialty fluid in the transmission, had the sunroof figured out and they did an oil change for me. Good service. Very nice staff.

Ro
Review №20

Very happy with their service. Highly recommended.

Hu
Review №21

Great service and a wonderful customer service. Amazing communication and they take the time to explain everything!

Mi
Review №22

Theyve been Xtra patient with me & Even thou me and Matt went to School hung out occasionally could have more,but thanks my friend and the Boss 🙏🙏

Br
Review №23

Great people. Very knowledgeable. Fast response. HONEST! Highly recommend.

To
Review №24

It’s the kind of shop I don’t like to do business with. When they don’t know what’s wrong with your vehicle they just start guessing. They say they can’t tell what’s wrong with it until they eliminate things. So they replace perfectly good parts, the vehicle doesn’t work and now they can say they know that’s not the problem. This last time, which is in fact my “last time”, they ran up an $800 bill, changing perfectly good parts. They then told me the next thing would be $600 but they won’t know if that’s the problem until they do it. I picked it up worse than it was before I dropped it off.

ER
Review №25

Very helpful and honest.

Th
Review №26

They are always friendly and provide quality work. It is super hard to find mechanics in the 757 that are able to work on Volkswagens beyond routine maintenance. This shop doesn’t disappoint!

Be
Review №27

Every time that my husband an I have gone here, they have been quick and friendly. They never do any work before giving you a quote an they never go above that quote. They have been able to find problems even the dealership could not an they dont say you have to replace something right then an there unless you really need to. We have gone there quite a few times an would keep on going there. I even recommend them for others.

Ja
Review №28

Great experience. Friendly and helpful staff. Excellent prices and quick turnaround service. They will be doing the work on my BMW going forward. Will highly recommend.

ph
Review №29

Took my truck into Andys for numerous repairs. Matt was the mechanic that did the work. He is an excellent mechanic and takes pride in his work. Great job.

de
Review №30

Great place, great staff, knowledgeable mechanics and most of all, fair prices with warranty.. what more can you ask for. :)

Ju
Review №31

Very good service and the work was worth the money spent.

Am
Review №32

Andys figured out what others couldnt. Was told we need an entirely new transmission for my 97 Jimmy by AAMCO (my first mistake, lol). Took it here while we went away on our honeymoon. Figured it out quickly. Ignition switch, wow, who knew. When we got back we immediately picked it up and it drove perfect. New transmission they said.... HA! I will go no where else but Andys. A+

Je
Review №33

Ive always been mpressed with the staff and mechanics at Andys Auto Electric! My fiancé had experienced overheating in her dads 97 Ford Explorer. Contacted these guys, told them the situation, and got the car towed to their shop. Mechanics took a look at the problem, and found the issue immediately! And the price was perfect! They responded quickly on the issue, and repaired it quickly. The vehicle was done the very next day!

Wi
Review №34

The Hyundai that I bought used had been in a flood, unknown to me. The battery would discharge overnight. One mechanic put in a new battery witch didnt help. Took to Andys where it was diagnosed with flood damage. After drying out and new carpets, the car runs fine. All work done at an affordable price. My place for repairs from now on!

Bi
Review №35

Highly recommend Andys for any repair work needed. My Hyundai had water damage and they dried it out, replaced carpeting, repaired electrical problem and sent me on my way! Im hearing impaired and Wendy in the office kept me informed of the progress on a daily basis via E-mail. I will inform everyone I know, got a problem ? take it to Andys!

Ju
Review №36

Andy and staff are polite efficient and the shop does outstanding work...far more than electrical work! All of your vehicles needs!!!

Ma
Review №37

I had an elusive electrical issue with my Buick Park Avenue which disabled the entire climate control system including the blower fan. I spent hours looking for it. Finally, I took it to another company and they mis-diagnosed the problem causing me additional frustration. I took it to Andys and they quickly isolated the problem and recommended the best solution including an after market replacement part. Everything works perfectly now. The price was very fair and they even called a week later to make sure everything was working well. These people were great to work with!

Br
Review №38

Awesome Friendly Service!family owned;Very good Diagnostic Service and Labor cost is very Reasonable!

Vi
Review №39

This is a great place in Chesapeake to take your vehicle though the name says electric they do it all tell Andy you saw on here

Ka
Review №40

BESTEST ever! Ask for John!!! :) Nice,honest,and REAL service. :) My car died,John fixed it in no time,fair price. No extra add ons or rip offs. Just GENUINE. :) GREAT friendly place, so Im a customer for life. :)

Lu
Review №41

Best Owner Operated Mechanic In Hampton Roads!

Br
Review №42

Busy place but honest and fair pricing. Very satisfied and will return.

Vi
Review №43

Honest staff members with reasonable prices along with great service.

ka
Review №44

I clicked on this business by mistake.

We
Review №45

Best service and fair prices

Jo
Review №46

They do good work

La
Review №47

Excellent Service!

Gr
Review №48

Friendly employees

Information
2 Photos
48 Comments
4.5 Rating
  • Address:936 Professional Pl C-1, Chesapeake, VA 23320, United States
  • Site:http://andysautoelectric.com/
  • Phone:+1 757-410-0124
Categories
  • Auto repair shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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