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Party City
288 Chelmsford St, Chelmsford, MA 01824, United States
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Party City

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Sc
Review №1

It is a good store. The prices are valid with sales being fair as well. I know the employees are good when it comes to helping to the customers, I appreciated that experience I had. Amazing customer service offered here.

Mr
Review №2

They dont take balloon orders over the phone (typical of other locations) however, when you go to the store, its a four hour wait from order to balloons being ready (atypical). This is the same for weekday or weekend. Not sure why but just be warned.

Ch
Review №3

I Would Like to Thank Jackie and Her Co Worker a Very Nice Job in Helping Me Out with My Near Coming Pig Roast. Its Hawiian Theme and They Were. As Excited as I Was When Helping Me Pick Items Out. Now That is GREAT CUSTOMER SERVICE!!! Thats You 2!!! Im a Happy Happy Customer and Will Return for More Items In the Future!!!

Ch
Review №4

Balloons arrived on time as ordered. Then the balloons got loose in a gust of wind. No worries, called store and Michelle took care of getting another bunch together same as first. Picked it up, but one large balloon managed to escape. Michelle got another one. Such great customer service! Awesome and thanks Michelle.

C
Review №5

Theres a lot to look at and you can probably find everything you need for your party (including baking tools) whether its themed or not. Check the website or app to browse before going so you know what you want and to make sure the item is in stock at your preferred store - otherwise youll end up getting overwhelmed. You can also order online and pickup in store. The employees are very helpful and knowledgeable.

Su
Review №6

Good

Le
Review №7

Very large party store. They have a huge inventory of items to make your special occasion memorable. Courteous and friendly staff.

Je
Review №8

The staff was very helpful. I need blue and silver balloons. I never knew there was so many different shades of color. They took time with me. They even have delivery witch is great when your having a party and the balloons come to you, rather then trying to shove them all in your car. And the balloons last.

Ch
Review №9

Very big selection of balloons for almost any occasion.

St
Review №10

3 birthdays needed many many balloons. This is balloon central.

Ev
Review №11

The place has many options for parties but the staff never seem to be in a good mood.

Ja
Review №12

They have everythingPrices are good

Ni
Review №13

Ordered balloons that came in a kit only to find out the day of my sons party the only balloon we wanted out of this 20 dollar kit had a hole in it...or was overinflated.. One or the other. Offered a refund despite the significant inconvenience and dissapointment which accompanied considering my girlfriends phone number was on the order receipt and we could have easily been contacted and notified prior to our arrival to pick them up. Offered money back and wished the best of luck. Party supply selection is good and unique to a degree but the service and caliber employee is a little sub par.

Br
Review №14

I do not recommend you visit this place at all. On my first visit the manager yelled at my children and family and made a inappropriate comment. My children were extremely sad and said they said mommy I dont want to shop for Halloween or birthdays here. He than grabbed my purse which was in my shopping cart while I turned my back I ran around looking my cart and purse was gone. I panicked and ran for help but nobody helped us the staff were intimated by this manager an older man in his late 60s of age possibly older. He ran behind me startling me and yelled in a rude unfriendly manner we do not look after anyones belongings I took your purse it is here and he handed it more like threw it at me. My husband put everything back we bought nothing. We are heading to another place I heard is great for Halloween. He was very scary my kids are still very sad. I wouldnt give him a star at all but in order to write this review I assumed I had to rate it. I give it a 0 rating. Do not bring your children there or go at all he is very disrespectful, unprofessional and creepy.

El
Review №15

Good

Tr
Review №16

They were all amazing to help us but Beth was the main one helping us went above and beyond awesome experience thanks so much

Li
Review №17

Toxic and miserable.

Kr
Review №18

Great prices and they carry American made products too.

Al
Review №19

Only purchased balloons here but, the entire store was very clean and well stocked. The cashier was friendly.

Br
Review №20

Great place to buy everything and anything that you need to party

RM
Review №21

They have very reasonably priced gift bags and cards. They also have a full assortment of party items for all occasions at reasonable prices.

CS
Review №22

I just wanted to say that I decided to ask for prayers for the Manager of this place. I went to buy stuff for my child’s birthday party and the manager was there. I saw his attitude and I asked one of the cashiers if he was the manager, she said yes. I said to her I cant believe a person like him is working in a place that it supposed to reflect happiness.We all can have bad times, moments, days. Instead of continuing complaining about the manager of this store I want to ask everyone to Pray for HIM so he can be in better mood at least when he is working.Not the greatest experience but everyone need help and prayers. 🙏🏻🤗

Vi
Review №23

I give this place a 4 star because they stopped selling printed banners🥳

Al
Review №24

Very bad customer service when I called I asked about a certain costume and the woman told me to go online. If I could focus enough to do that I would of now In so stressed I have to look through the website and not be sure if they have the item or not. Online websites arent always accurate with what is in the store.

Pa
Review №25

Great store .....found everything I needed for my party, friendly knowledgeable staff

J.
Review №26

I felt as though the employees there could be friendlier and more accessible for help and questions. Other than that the store is well organized and has a variety of useful supplies

Mu
Review №27

Good place for kids,so much variety and ideas to make you parties awesome.

an
Review №28

There is a great amount of party supplies but I found it difficult to find what I was looking for

Sh
Review №29

Very customer oriented. Staff is very helpful. And lots of great things to choose from for any occasion.

Je
Review №30

They had a sale display at the front,unfortunately the cashier couldnt give the discount and we had to wait for a manager to saunter over and give us the discounted price. The rest of the store was pretty much the standard party city

Th
Review №31

You find what youre looking for and more

My
Review №32

There were so nice friendly staff...I will definitely come here again.

St
Review №33

Its a good place to go if you want to get the basics to throw a birthday party, graduation party, or other similar event. The prices are high but at least you can make one stop and get most of what you need.

So
Review №34

Always find my items for all the theme parties I go to

J
Review №35

Place lacks employees and anyone to help you around the store...and still reluctant to help when you find someone...

J
Review №36

I go here for all my party type needs. They have basically everything

As
Review №37

Well, I have been working here at Party City about 8-9 months now, it is my first job out of high school and I quite like it here. I like to think we are all rather laid back, while knowing when to be serious and enforcing and I believe we do our best to be understanding (or at least try to be) of our customers and I feel I, as an employee have been treated well in my time here. I just want to clear Some things, if I may? There is some fuss over balloons in my experience and there are in some of these reviews. Some people get rather upset over having to grab their own (currently 12 for $13) latex balloons. We as cashiers like myself can not be running away from our registers or lines every time someone needs latex that they are fully able to hand pick themselves. That is why the latex are on the floor in their respective little pick buckets (in front of register 5) and aisles and not behind the reigisters, in numbered boxes like the mylar/foil balloons are. It is also your event, if you are shopping for you event, please do not get upset with us when we ask you to please grab your latex, for your event. I myself have rang customers and they will then run off when I kindly ask they get their latex and because it is your event, you may be thinking what colors work best, should I do dots or stars? Etc and that takes a few minutes to decide, just like it would for us to grab your latex and we as cashiers can always call for back up if their is a line, or another customer with a lot of items or even just one. However if we are not at our registers and have our backs to them grabbing latex, that is more time for that customer to wait in line while we do not see them waiting for a cashier, and that is not fair to that customer. Also please do not get angry with us when we have not scanned any of your product in yet, and a customer comes to us while you are getting your latex. We can not ignore another customer over one who is not present at check out or in line. You need to wait your turn like everyone else, as that is fair. Fair treatment is how one should treat their customers, no one should be treated special or any differently from the next. Please respect we are trying to do our jobs as we try to treat you as fairly as we can. When you or any new comers come back to our store please enjoy your visit and maybe check with your cashier on setting up your email so you can get coupons from us and have a great day! :)

Pa
Review №38

Nice when they have helium in stock.

ro
Review №39

Great place to find all ur party needs

Bo
Review №40

Great selection good prices

Jo
Review №41

Good prices and staff.

Ma
Review №42

Went on a weekend, it was fairly quiet but well stocked except for the seasonal section that was a bit sparse and needed stocking.

Sh
Review №43

Great place for party supplies

Vi
Review №44

Love this location

Ly
Review №45

Party city saved my life for my sisters gender reveal party i needed to fecorate for. I ordered everything from Amazon and I wasnt impressed with what was delivered half the balloons pop so $100 after a visit to party city i got what i Envisioned

Em
Review №46

Im a professional balloon decorator, childrens entertainer and DJ and use this Party City when I get last minute customers. I normally purchase my supplies from a wholesaler but for last minute emergencies, this place cant be beat.The customer service is friendly and helpful.I gave them 4 stars because they dont sell Qualatex latex balloons to the public. I will give them 5 stars if they do include that brand of ballon in the future.This store is not bad like other reviewers have said.Truly,Emad The Twister

Q
Review №47

Store has everything for parties went there to get certain thing magician stick they didnt have it that was a Halloween thing in the other hand I found a nice cool hat for the party theme

La
Review №48

They close 10min before they say they do.

Pa
Review №49

Great staff, good prices.

La
Review №50

Bought sex reveal items love the price

Fr
Review №51

Lots of fun stuff

pa
Review №52

Great order pick up

Ch
Review №53

Worse customer service I ever seen. I have to count the ballons to the cashier because she couldnt careless about good customer service.

Je
Review №54

Been going here and to the other lication for years. Employees too busy talking or joking around to help, when they are found theyre not helpful they make you feel like youre bothering them actually.. I needed a manager one day and he was no better, Rude! Rude! Rude!Prices are Ok.. Stock is Ok.. They really should get better employees and managers!

Ke
Review №55

Good deals.

Da
Review №56

The manager Rick was real rude which was unnecessary for a paying customer to recieve. Poor Service like this tells me to spend my money somewhere else.

An
Review №57

This store had the worst example of customer service i have seen at any store anywhere. Not only r the staff rude i, the topic of there conversation but they didnt even notice i was in line and when i went up the casheer didnt say anything to me at all because she was to busy talking to the other two workers there. I was blown away at how unhelpful thwy were i honestly would jave thought this was a setup. I can not believe how aweful thisbstore is and i steongly advise no one shop there.

Sa
Review №58

Hardly there were any one in store to answer any questions

Sn
Review №59

The managers here are awful, a blonde lady gives all her employees attitude and a hard time every time i come in . also, another girl that im assuming is a manager yelled at an employee when she was just trying to help me. this is abuse

Mr
Review №60

90% off most of the Halloween stuff

Sh
Review №61

I think they have a lot of party supplies, their balloons are over priced and most other things, but they have so many options

Fa
Review №62

Always find what I need

T
Review №63

Wow! They have everything in stock.

Sh
Review №64

Give yourself some time to browse!! They have everything!!

Do
Review №65

Empty but Friendly

An
Review №66

Havent been here...no opinion

CM
Review №67

Great selection, but cheaply made.

Er
Review №68

They have the Incredibles costumes finally a place that has all 5

Be
Review №69

My balloons were not tied properly and lost one during my daughters party, come to find out none of them were tied good and almost lost two more, I had to re-tie them all. I shouldnt have to do that stuff in my option.

ja
Review №70

Clean! Especially since I was here 3 days before Halloween!

Br
Review №71

Great custom in the world

Sa
Review №72

Have a lot of things and the employees are kind!

Be
Review №73

They didn’t have half of what I was looking for! Employees are either in your way or no where to be found!! I miss Rosenblooms!!!!

Em
Review №74

Very Good

Vi
Review №75

Tons of cool stuff

Pe
Review №76

They have moved to another location but it is still the same rude employees that work there. I would avoid going to this place.

ri
Review №77

Very bad customer service

Ju
Review №78

Great selection of products for a higher price than theyre worth, lack luster staff.

Ka
Review №79

Hardly have anything maybe its moving so they are not updating the stock.

Co
Review №80

Okay service

K
Review №81

Helpful staff

Da
Review №82

Its what youd expect

ja
Review №83

Wasnt there

ta
Review №84

Friendly Environment

sh
Review №85

Very good

Le
Review №86

EXCELLENT

Ne
Review №87

Unprofessional staff

Je
Review №88

This location is closed.

th
Review №89

Prices to high

An
Review №90

Good

Al
Review №91

Ok.

Ro
Review №92

Typical Party City

Ed
Review №93

Ecelente

Ma
Review №94

Everything for piñatas ..jenial

In
Review №95

Very good store and with good price

An
Review №96

Perfect

Ma
Review №97

Wonderful place

Al
Review №98

Of all for the year festivities

do
Review №99

There is everything for the parties

Information
30 Photos
99 Comments
4 Rating
  • Address:288 Chelmsford St, Chelmsford, MA 01824, United States
  • Site:https://stores.partycity.com/us/ma/chelmsford/party-store-pc6034.html?extcmp=GMBlisting_MA_PC6034_organic
  • Phone:+1 978-427-6226
Categories
  • Invitation printing service
  • Banner store
  • Candy store
  • Costume store
  • Party store
Working hours
  • Monday:10am–8pm
  • Tuesday:10am–8pm
  • Wednesday:10am–8pm
  • Thursday:9am–9pm
  • Friday:8am–8pm
  • Saturday:10am–6pm
  • Sunday:10am–8pm
Service options
  • Curbside pickup:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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