They did a great job. Staff is courteous and professional. This location at the McKinley Mall. Highly recommend.
If I could leave a zero star I would. I signed up for geek squad in the past this was an amazing service. This last time has been the worst experience . Did the company get bought out? They have had my computer for 3 weeks hasnt even been looked at according to there tracking it hasnt been assigned to a person yet. You have to wait 45+ minutes on hold just to be rerouted to corporate. The stores apparently can no longer answer phones. Corporate can not tell you anything more than what you already know. They say theyll send messages for you to be contacted but it never happens. I now need to go buy my son another computer before college start I will definitely NOT buy nor recommend Best Buy in the future. Will be filing a complaint with better business bureau
Matthew, Jen, and Michael all took excellent care of me at this location. My computer needed a lot of work, and they dealt with it in a timely fashion with beautiful results. They took the time to explain things to me and answer my questions, and did everything I asked of them and more. They even managed to recover the activation key for my Microsoft programs and reinstall after I needed a hard drive swap. Many thanks to the Geek Squad team! :)
Took my brand new gaming rig just built a day ago in and they refused to work on it because of the condition its in and that its a liability (have warranties on every part so no liability)..... honestly just seemed like he didnt want to figure out the problem at all
Geek squad is good. Slow but good and the plans are great.
I love them they helped me so much with my Mac book cleaning it and updating all my software and the customer service is great in person and on the phone havent had a problem and also downloaded my adobe for me making it easy to do all my projects.
GOOD geeks. Fixed my computer.
The salesman is very nice
Good service
Waste of money.