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Stanley Steemer
2319 Genesee St, Cheektowaga, NY 14225, United States
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Stanley Steemer

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Er
Review №1

I could not have been happier with their service. Our tech was polite, friendly and on time. My furniture looks like its brand new after having TONS of stains from pets and toddlers. Very affordable. Would def recommend.

De
Review №2

Jim came to my house to give me an estimate on duct cleaning. After a thorough inspection, he advised against the work due to an asbestos issue. I appreciated his honest appraisal. I then asked for an estimate on carpet and tile cleaning, which Jim calculated in the spot and scheduled to have a crew out the next day. Desmond and Nick arrived on time and got right to work cleaning my kitchen floor tiles, living room, staircase, and upstairs hallway carpeting. They were polite, thorough, and very respectful of me and my home. I was also very impressed with the results. Everything looks fresh and clean! I would highly recommend Stanley Steemer for any cleaning job you may need to have done.

Co
Review №3

The guys that came out to my house were amazing! They were very thorough and kept me updated during each area being cleaned. They were also very considerate of my house and fast! They got stains out I didnt think Id ever be able to get out, thank you!

Da
Review №4

The two gentlemen that came to clean my area rug were professional,knowledgeable & friendly. They did a great job & my area rug looks new again!

An
Review №5

Mario & Jaime were an absolute delight. My carpet looks and smells great.

Li
Review №6

I scheduled a mattress to be cleaned, my sons twin bed. They only did one pass on the mattress, he originally said the stains may not come out. When they began to come out on the first pass.The pattern sewn into the mattress was creating a challenge, but the stains were coming out.I thought that the tech would attempt to follow the pattern for a pass to be more effective, but no. The box spring was NOT included in the price.I feel a better job couldve been done so I was glad they came, but my results couldve been better. I gave 3 stars for showing up. After reading other comments its clear to me that my techs were exhausted and didnt have the energy to give.I could tell they were both sweaty and winded. Thanks for what tou could do guys. I know the stuff will come up if I get the right cleaner.

Je
Review №7

I had my carpets cleaned yesterday and the guys did an excellent job, I highly recommend Stanley Steemer.

Do
Review №8

The carpet techs were knowledgeable and professional. I would highly recommend this company. The whole apartment smells so clean. Thank you!

Do
Review №9

The two young men cleaned my sectional and carpet on the stairs and hallway. They did an amazing job and were very polite. Never stopped working and were in and out in a timely manner! I would definitely recommend them.

co
Review №10

Best part of this company are the employees. Hands down every experience I have had with them has been wonderful. Sure the carpets are always done nicely but the people that come to do it are just wonderful to work with

Li
Review №11

The 2 gentleman that came were extremely professional & truly cared about the outcome & my satisfaction. They worked continuously on stains until they were gone!! I would call them back in an instant!!

su
Review №12

They cleaned the water proof laminate floors and they look pretty good. The carpeting looks ok better than it was but still some stains and dark spots but I figured thats all they could do. One of the stains was cat throw up. I thought it might come out. Why it did not do not know

Ja
Review №13

Rugs look great. We have 2 cats and a dog. Saves us from replacing the rugs.

De
Review №14

Appointment was scheduled for 8 to noon, they arrived at 12:45pm. Both workers smelled from Marijuana. I was not happy. Still have a brown spots on carpet but otherwise seems clean and smells nice. They missed some stuff maybe cuz they were high? Personally I dont care what someone does but when its on a job I dont like that. They charged me full price to clean 3 bedrooms upstairs a total of about 40 square feet at most each. They cleaned around furniture because dont move nothing. Thats not right.

Sh
Review №15

The worker was very knowledgeable and took his time. Very neat and tidy!! Great job!

Ka
Review №16

Everything was great. The men, Tim and Peppy were terrific workers. The carpets looked wonderful when they were finished.

Ro
Review №17

The two gentlemen that came to clean my carpets were very profession and did a great job

Mi
Review №18

What a wonderful experience! Will use them again in the near future.

De
Review №19

It was a small job, so they were in and out very quickly and efficiently. 1 area rug and a set of stairs and a hallway were cleaned. Their work on the stairs was thorough and they look fabulous. The 30 year old area rug they cleaned looks new!

Di
Review №20

Had a great experience using Stanley Steemer to clean our carpets. Our elderly dog had several accidents on our new carpet thanks to a nasty UTI she had - Im happy to report that after cleaning by SS theres no more nasty odors from that. Plus the carpet looks great! It could not have been easier to schedule, and they guys were right on time. A special shout-out to Rueben and Marcus -- I honestly cannot say enough great things about them. They were so very courteous and extremely professional, explaining patiently everything that they were doing and answering all of our questions thoroughly. Id recommend them to anyone.

Va
Review №21

We are very pleased with the services from Stanley Steemer! The technician was polite, professional, and efficient from start to finish. Our area rug looks like new! Highly recommend!

Ch
Review №22

These two men were efficient, knew what they were doing, heard my concerns I would ask for these men to clean my carpets again. stanley cleaners appointment was quick and easy.

Li
Review №23

Very happy with their work ... Very professional, friendly, punctual, and a free estimate for future services ... I would definitely use Stanley Steemer again.

Li
Review №24

The technicians were both very personable, friendly and competent. Glad to have them and next time I hope I get the same two young men.

Ma
Review №25

Scott and Londale were efficient and courteous. I would highly recommend this service and this crew for future hiring.

Ri
Review №26

Technicians were very thorough, very knowledgeable and did an excellent job!

NJ
Review №27

I am very well pleased with the job he did my carpet looks 10x better !!

Di
Review №28

They were quick and efficient,the rug looks and smell great.

Ph
Review №29

Stanley steemer did a great job cleaning my couch.

Ja
Review №30

I was extremely satisfied with Stanley Steemer and the work men that came to my house. They were very professional, wore masks and gloves and did an excellent job on cleaning my furniture. My furniture looks brand new. I will definitely use them again.

Bo
Review №31

The men were very courteous removed a lot of the pet stains deodorize a lot it did not exceed my expectations but the rug was quite dirty

Da
Review №32

Honestly the men who came could have done better.. carpet was still visibly dirty! Waste of $120!

Am
Review №33

They did a great job cleaning the carpets, they look amazing. Only downfall of the service, they were messy and left puddles of water in my garage and almost ruined my brand new cabinets that were in there.

Ar
Review №34

Workers were honest about stains that would be completely removed. But, the stains did lighten up.

Je
Review №35

I was pleased with SS services. They came to clean my master bathroom tile and grout. Scott was attentive and informative and didnt try to sell up additional services. He walked through everything he was doing.Its only been a few hours since they cleaned, so I guess the real review will be in a few weeks depending on whether I see mildew build-up or dirty grout (on the floor) since I also got the sealant.

Va
Review №36

The gentleman that came to clean our carpets was very nice and professional. When he left he even said goodbye to my kids and their pretend snake. I would definitely use this company (and specifically this employee) again.

Ri
Review №37

Guys were quick this time I didnt have to supply gas. They got some stains out, but I worked on them and they came up, I guess you have to stay on top of them.

Br
Review №38

WOW. I would give six stars out of 5 if i could !! We had a spill ( DARK mocha coffee) on a carpet at 830 AM. At 9 AM, I made an appt for crew to arrive between 8AM and noon, thinking, short notice, itll be noon . Well 40 minutes later, Desmond and Ruben showed up, ready to go !! That is INCREDIBLE !! But the SERVICE and RESULTS made it even better - the guys were friendly, obviously GREAT at what they do - the spill/stain is gone. Simply amazing work. Hats off to Desmond and Ruben - A ++++ crew !!! Highly recommend this service and crew .

Ma
Review №39

Scott Miller and Mike came promptly to our home for scheduled carpet cleaning. They were respectful of wearing masks and shoe covers and friendly. Their service was thorough and quick. Questions that were asked had knowledgeable answers. We would highly recommend Scott to anyone in need of services from Stanley Steemer.

Da
Review №40

I just moved into my first home and theres something about fresh paint and clean rugs that makes you feel even better when you move in. Scheduling was super easy. The guys that came were friendly, courteous and professional. They explained everything they were doing and answered all of the extra questions I had. 3 rooms and a small hallway... They were done in about 45 min! Thank you!

Ka
Review №41

Timely, quick and got the job done

Ni
Review №42

These two gentlemen went above and beyond with cleaning. They were fast, thorough, and had me triple check everything. Super speedy service and my mattress smells WONDERFUL. Gave great advice for future care and made sure I was satisfied before they left. Great manners and patient as I had to manage my dogs and children during these extra social distancing measures while they were in my home. I even added on a last minute job of cleaning my mini futon that was stored for a bit. Excellent, Excellent work! I would definitely recommend and will be using their services again.

Mu
Review №43

Great Job!! Dinarica / Bell ll crew. Thank you!

Ka
Review №44

A job well done. We had a very positive experience with Stanley Steemer. Everything was thoroughly explained as to the work to be done and the cost. Our carpets look great.

Da
Review №45

After taking in a new kitten, I thought my beautiful recliner and couch were DONE FOR after he had 3 accidents on both pieces! Two experienced professionals came in and steam cleaned, and deodorized both pieces of furniture and the smell is GONE! Everyone knows that the smell of cat urine is nearly impossible to get rid of. They did it! THANK YOU GUYS!!!

Cy
Review №46

This was the first time hiring Stanley Steemer and I would definitely recommend this company. The gentlemen that came to clean our carpets were friendly, polite and very professional. We will use Stanley Steemer again in the future.

La
Review №47

Worker were professional and did a very good job. Will use again

Ed
Review №48

From start to finish my experience with the Buffalo Stanley Steemer team has been excellent. The quality of the cleaning and professionalism by everyone I have been in contact with has been outstanding. I will definitely call Stanley Steemer for our next cleaning and recommend them to everyone. Keep up the great work.

Da
Review №49

Jay and his partner were very responsive to all of my concerns. They went the extra mile to satisfy my concerns. The results were impeccable by all means. I will request this team for all my future needs. Thanks guys!

Mz
Review №50

Ian and Milo are my go to guys when Im requesting services. This time it was Ian and Sammy since Milo was unavailable. As always, they did a great job. On time, courteous, and professional. My carpets look brand new. Very satisfied with my service.

Ke
Review №51

We moved into our house a year and a half ago and never got around the deep cleaning the carpets. Well, we now have a baby who is about to start crawling, so that kicked us into hyper-speed to get it done. I scheduled the cleaning online with absolutely no hassle or questions, and received reminders the week before the cleaning to confirm the appointment. Our arrival window was 11am-3pm, so we prepared by setting the whole day aside not knowing when theyd be able to get to our house. I received a call at *10:20am* letting me know the cleaners would be there in about 15 minutes, and they came, cleaned, moved our furniture back, and were out by 11:30am! They did an incredible job and got out stains from who-knows-how long ago in a cream colored carpet. We have a large living room, a spacious foyer, and a large twisting staircase, and all three areas look like-new now. Ive already told friends and family members how impressed we were! I absolutely recommend these guys to anyone looking to refresh and clean their carpets!

La
Review №52

Gentlemen were on time, professional & courteous.Would use them again.Thank you !

Jo
Review №53

Excellent job and would have them again Very satisfied with their work

Je
Review №54

Was able to schedule an appointment for carpet cleaning within a week. He was on time, professional, and was out after 3 rooms within 45 minutes. Great service and price.

Kr
Review №55

The service was outstanding. The price was the best. The technician, Michael Grabowski and his co-worker avid iv we’re very polite and courteous.look forward to setting up maintenance.highly recommended and thank you so much. Michael the great guy!

ee
Review №56

I was able to get an appointment scheduled very quickly and the staff were timely and professional. Only disappointment was that I was told that the couch would be dry in 4-6 hours but it was not really usable until the next day. Would recommend company.

je
Review №57

Did not use them they advertise one price and want to charge you another

Li
Review №58

Good job, very progessional and great value

Ki
Review №59

They were very professional i would use that team scott and micheal every time. THANKS MIKE AND SCOTT GREAT JOB

Ro
Review №60

The cleaning team arrived on time and worked together to clean my carpets. They were very professional and careful not to damage any furniture. The carpet looks refreshed! I think it was a great value!

Je
Review №61

Great experience!

Cl
Review №62

Very pleased! The 2 gentleman were great and very perfessional

Lo
Review №63

Ruben and Corey were awesome! I scheduled my appointment less than 12 hours in advance and they were punctual and did the job great! My carpets look amazing! These guys are very customer service oriented, explained each step, and cleaned all equipment and areas thoroughly. Stanley Steemer, great job with these employees. They represent your company to the fullest. Will definitely recommend and use again!

Au
Review №64

Scott and Mike came out the very next morning after I called and absolutely exceeded my expectations. I had a friend watch our cats while we went camping, and came back to uncleaned litter boxes and cat sh!t CAKED into the carpet. I was worried we would have to dish out hundreds for new carpets, but Scott and Mike got them cleaned seemingly effortlessly. They were extremely professional and courteous, asking questions and keeping me involved in the process when I wanted to be and allowing me to work on other things when needed. They had my living room, dining room and a bedroom done in around an hour, something I thought would at least take half the day. Im praying Im never in a situation like this again but if the day comes, Im calling and asking for Scott and Mike. Great guys, exceptional work.

ti
Review №65

3 rooms took 20 minutes, not impressed.

Su
Review №66

Mario & John were professional and friendly... They worked diligently to clean & protect the many cushions of my sectional... They were efficient & courteous... I would definitely use them again...

Do
Review №67

I am not happy with my service. I paid to have my rugs cleaned and they cleaned around my buffet and China cabinets. I removed all the dishes so it could be moved and they would not move them to clean the rug.l also moved all the drawers in the buffet. Will not use them again.

Ai
Review №68

The two members of the professional team in Buffalo was fantastic! They were on time, communicated well and I learned a great deal from the team on keeping my carpet cleaner longer. I strongly recommend this company. This is the second time I’ve used them and I’ve not been disappointed.

Cy
Review №69

I had my ducts cleaned. I think the ducts were cleaned well but the man that covered the vents so dust doesnt escape needs another class on that. I had to clean around a couple of vents and my whole bathroom. My sink, toilet, and tub had soot all over them. If they cant completely keep dust from escaping they should tell you that youll have some cleaning to do afterwards 😠

El
Review №70

Derek was our associate who came to clean our carpets. The people who lived before us had 4 cats and it smelled so bad. Derek was super friendly and professional. Walked us through all the steps he did and had us come and check out the progress during the cleaning process. We are extremely happy with the results and will be using Stanley steamers in the future! (And will be asking for Derek)

An
Review №71

The crew was very nice and professional. They were respectful and efficient. I will definitely be using this service again!

Pa
Review №72

The team was fast, courteous and when I asked about buying spot cleaner, also showed me an outdoor rug to trap dirt. Moved my couch and everything that wasn’t too heavy. They were nice to speak to as well.

Ro
Review №73

Two guys came. Explained everything they were going to do. They did a great job and my old carpets came back to life again. Thanks

El
Review №74

2 rooms of carpet and stair & hallway runner done today. Looks great & the two men who worked at my house were GREAT!!

Te
Review №75

They were professional and courteous. I would highly recommend Stanley Steemer for any of your carpet and floor cleaning needs.

Mi
Review №76

They arrived on time and did a great job of cleaning three large area rugs in less than an hour.

Ma
Review №77

Very great service!! The guys did an amazing job. My carpets look brand new, I couldnt thank them enough.

Ma
Review №78

The guys that came to clean the carpets were great! They were friendly and thorough in explaining the cleaning process. The process went so quickly, but the quality of their work was spectacular. I would highly recommend them to anyone looking to have their carpets cleaned and refreshed!

Ch
Review №79

Guys were great! Did and awesome job. Masks and Booties! Would recommend.

Ji
Review №80

I called yesterday and my appointment was today. The techs were polite, helpful and knowledgeable. I gave 4 and not 5 stars, because I want to see what the carpet looks like after it dries.

Jo
Review №81

He did an amazing job

Fa
Review №82

Receptionist was very rude. Didnt answer questions I ask hung up on me. I used to work there never expected that.

Pa
Review №83

My whole experience as in the past has always been positive and pleasing from making the appointment to having the work completed! I highly recommend Stanley Steemer for your cleaning!

Ma
Review №84

We were told 10-12 hrs for the carpet to dry; it took over 24. When we wrote to inquire, they said they could have someone come out on Wednesday. (This was Sunday) so what good would THAT do? They didnt call to let us know they were coming (like they said they would). Not particularly impressed.

Jo
Review №85

Had made an appointment for kitchen tile floor to be steam cleaned. The crew members explained that because of previous Use of cleaners containing wag,the cleaning prices would not be that thorough. They returned early the next day for a buffing cleaning with solvents. The finished cleaning made the tile look brand new. Very satisfied wth the advice and with the outcome.

Ma
Review №86

I had my carpets cleaned by Stanley Steemer. My carpets look great. The technician was very professional. He was able to get stubborn spots out. I am very pleased with the work.

Ma
Review №87

They were very thorough with cleaning the carpet! I was pleased that they hit some of the high traffic areas a few times even after they were done with room, they went back and hit it again!I also appreciated them giving me the total price before they started so there were no surprises!I will do business with them again!

An
Review №88

If I could give Neil and Sanders ten stars, I would.They were thorough, fast and careful. They took time to explain what they were going to do. They let me know of ways to maintain my newly cleaned carpets. They were careful when moving their equipment. And they were so pleasant!!You are fortunate to have such a competent crew. I sincerely hope they are receiving a fair wage, because, as you well know, employees can make or break a company.When I have you back, I intend to ask for Neil and Sanders.Ann Kennedy

Re
Review №89

They did an amazing job cleaning our carpets! The carpet in my daughters room was terribly stained and they got everything out! They also did a fantastic job cleaning our kitchen chairs! I will use Stanley Steamer again!

Jo
Review №90

Paid over 200 bucks for two rooms and it was less than perfect. It was easy to set up an appointment and they were great with updating me, but I felt like one of the two employees care and one didnt.

Ay
Review №91

The cleaners were very courteous kind respectful and they did a very great job of cleaning my carpet. Best job ever

El
Review №92

Stanley Steemer did an excellent job on our family room carpet and stairs. Our dogs had done a number on the carpet and your team made a 15 year old carpet look new again. The team was very pleasant and polite. They also educated me on how to clean any future stains. Thank you for a job well done.

Ju
Review №93

The gentleman who showed up at my house were very informative, helpful, polite, and knowledgeable about the product and their suggestions. They did a great job! And Stanley steemer was very easy to talk to on the phone and they arrived when they said they would! Good job and thank you

Wi
Review №94

I got a water abstraction job done in my basement, so they had 2 rip up my floor I had in the basement the sink an toilet I had in my basement to get the water out afterwards I asked if they were going to put my toilet back in an they said they dont do repairs but they just tore my basement apart ro get the water out. So I called an spoke with someone an they said they are soppose to put my toilet back an its been over a week since they did the job an still havent put my toilet back in an they keep giving me the run around on why they havent put it back in.

Pa
Review №95

The two person crew for our project was very professional, courteous and answered my questions to my satisfaction. I am pleased!

Jo
Review №96

Very satisfied

Ra
Review №97

The 2 gentlemen did an amazing job. Everything was explained and I’m just amazed how great my rugs and stairs turned out! Thank you so much

mu
Review №98

This was my second time hiring them to clean my home. They do such a great job and they always explain their services, prices and process very well. I will definitely hire them again.

Su
Review №99

The two young men who came to my home were professional courteous and a pleasure - they did a great job and explained everything they were doing!!!! Thank you Derek and I apologize I forgot the other young mans name!!!

Ka
Review №100

Removed all dark areas. carpet looks like new!!

Information
34 Photos
100 Comments
4.4 Rating
  • Address:2319 Genesee St, Cheektowaga, NY 14225, United States
  • Site:https://stanleysteemer.com/location-details/Buffalo-NY/984?utm_source=google&utm_medium=organic&utm_campaign=gmb_ws
  • Phone:+1 716-875-3025
Categories
  • Air duct cleaning service
  • Carpet cleaning service
  • Cleaners
  • Commercial cleaning service
  • Upholstery cleaning service
  • Water damage restoration service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • Online estimates:Yes
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